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    Verizon

    2.6 (16 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

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    Star J.

    This is my local Verizon and I have been here twice, I have never had any problems or raggedy customer service and I'm grateful!!! Jessica helped me to today, she was very polite and extremely helpful, of and super informative!!! Jessica provides the service I expect at every establishment I spend money at!!! Good job Verizon!!! I have hope in you guys again!!!

    Arms folded you guessed it right... there's a new sherif in town (and it's not Reggie Hammond)

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    3 years ago

    Very good customer service. I was assisted in less than five minutes. Options explained. So I have no complaints.

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    Verizon S.

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    24 days ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    4 years ago

    Helpful 1
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    5 years ago

    Helpful 2
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    3 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    4 years ago

    The associates are always pleasant here. They are always more that happy to assist. I like the setup/open concept of the store.

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    4 years ago

    Helpful 2
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    3 years ago

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    Verizon S.

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    3 years ago

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    6 years ago

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    5 years ago

    Profesional,clean, nice atmosphere a very friendly place to be. I really like the service I got from this guys

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    6 years ago

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    Best Buy - Sugar Land

    Best Buy - Sugar Land

    2.2
    (113 reviews)

    As I started up my Surface Pro to prepare for an upcoming work trip, I was shocked to discover that…read moreit wouldn't turn on. I immediately rushed to the Geek Squad at Best Buy, hoping they could repair it before I had to hit the road. I brought it in on Saturday, hoping against hope that I might somehow have it back by Sunday. The technician explained that repairs typically take 2-3 days and couldn't promise it would be ready, but he listened to my situation, was incredibly understanding, and even added a note to my account asking that it be expedited if possible. From the moment I walked in at 10:00 a.m., I was greeted warmly and made to feel welcome. Since I was the first customer of the day, I was helped right away, and everyone I interacted with was professional, patient, and kind. Today (Sunday), I decided to take a chance and stop by anyway--and to my surprise, my Surface Pro was ready! I was so relieved and excited I almost cried. To top it all off, I needed to replace my detachable keyboard. Axel and Tony (the Apple vendor) went above and beyond with their customer service. They helped me find an open-box keyboard, which saved me over $100! This was my very first Geek Squad experience, and I'm officially a fan. The combination of excellent service, genuine care, and helping me save money completely exceeded my expectations. From now on, Geek Squad will be my first stop whenever I need tech support. Thank you all for turning a stressful situation into a great experience!

    1 star. I purchased…read morea new MacBook Pro for store pickup expecting a smooth experience. Instead, the first unit I received had damage / cosmetic issues even though it was sold as new. I returned the same day for an exchange, and the replacement had similar issues again. That meant multiple trips back and forth to the store, wasted time, fuel costs, and a lot of frustration just to receive a product that should have been correct the first time. What made it worse was the lack of accountability. Online chat support told me the store could handle compensation or make it right. When I went to the store, employees and management told me they could not do anything and that I needed to contact online support because they had the authority. So I was pushed back and forth between chat support and the store with no clear ownership of the problem. I had to escalate the matter multiple times across different channels, yet no one handled it properly in a timely manner. I also reached out directly through X, Facebook, and Instagram. While they apologized, they stated they do not compensate for time or fuel. Best Buy customer service was extremely poor throughout this experience. Customers should not have to chase multiple departments after paying premium prices for a new product. If you want a smooth and positive shopping experience, I would strongly recommend avoiding Best Buy.

    Sara Appliance & Electronics

    Sara Appliance & Electronics

    3.2
    (22 reviews)
    $$$

    We have bought two high-end appliances from Sara over the last two years, a Bosch dishwasher and a…read moreCafé refrigerator. In both cases, the floor sales staff was highly informative and low-key. Prices were also highly competitive. Sara uses contractors to do the delivery and setup at your home. Again, these processes went very smoothly. You can bet that when we need a new appliance, we'll head to Sara.

    First, the one positive is the store, it's layout and ambience. It ended there. We bought a new…read morerange after electrical problems caused it to blow up, melting the area around it. Of course the one we selected was out of stock. Whether this was Sara's word or a con by the vendor we are not sure. However, we were expecting an immediate delivery. Day 8, it is still not here. My electrician called Tuesday and Wednesday ready to begin working. Sara likes manipulating words. For instance, Monday or Tuesday it should leave Dallas. Wednesday or Thursday it should get to the warehouse. Thursday or Friday it should be delivered. Friday between 11 and 11:30 it should be delivered. It is 2:30 now. At 2:00 some delivery person called about our address. He stated that the range was still at the warehouse. In every case where two days were given it was always the second day. Dealing with Chuck the salesman solved no problems. He did not expedite the process or attempt to provide a solution. Only empty promises. Now it looks like I have to postpone my electricians afternoon time since I am positive it will not come. By the way, the 'out of stock' one we replaced with a more expensive model. I believe this is a deliberate attempt to defraud the customer and whether done by Sara or Whirlpool it looks suspicious.

    Verizon - mobilephones - Updated July 2026

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