I would give zero star because nobody can ever help and you sit on hold forever to speak to someone…read morebefore they say that! This is the worst company I've had next to cox ! Can't ever get anyone on the phone been sitting on hold for 45 mins and this is not the only time that has happened! I was finessed into getting them I was told my bill would be 69.99 by their associate JADA and never have I ever seen a 69.99 bill and I've had them over 6 months. I haven't seen my reward for having them or anything. They are a bunch of bullshit find someone else!

I absolutely HATE cell phone stores because they are so uppity and pretentious BUT... Darius…read morecompletely defied my expectations. He sets the sample of what customer service should be. He sought out every opportunity to give me a good deal as well as educate me on the products I was considering. Can't speak for the rest of the staff but I am confident that his presence in that store will elevate the experience of any others around him. He's the real deal!

Screen replaced on my iPhone 7 in 30 minutes for $95 with one year warranty. Everything working…read moregreat! Definitely recommend if you have a shattered screen

Recently had my phone fixed here. My phone was in terrible TERRIBLE shape. Excessive cracks and…read moremissing glass... SMH. They took my phone and it was repaired in 20 mins!!! I'm so happy with the results. I have a IPhone6 plus so I was charged $95 bucks with an additional $10 for the protective screen. I feel it was reasonably price and the service was awesome. After 20mins I feel like I have a new phone.

Spectrum internet quite literally has an outage once a week for 3+ hours and half the time it's…read morelonger and during business hours. If you need to WFH stay away. Terribly unreliable

Wish I could give them a zero. Worst company for internet ever. Always down. Never have gotten…read morespeeds that I pay for. Going on 12 hours of an internet outage here in Smithfield, par for the course. Unfortunaly this company has a monopoly in my town, there is no alternative. Terrible customer service and over billing constant.

Fantastic work and great customer service! Will be bringing more gear back here!…read more Conveniently located too.

Update to the update. I explained my previous concern and the staff were awesome and fixed the…read moreissue. I believe the true mark of quality customer service lies in trouble shooting unanticipated issues and the quality of service provided when things don't go to plan. The staff were very communicative and happy to help. This will definitely be my go to shop for any future services needed pertaining to repairs.

Very Happy with the Eletronics Overhaul!! Came to my home went through my computer and fixed my…read moreproblems because I got hacked... Now my computer is working beautifully at a very reasonable price. I highly recommend this service!! Thank You Again!!

Before I begin this review let me start off by saying that this review is based solely upon my…read morepersonal experiences and my personal experiences alone,so with that being said let's go!!.. I sent out requests to get some quotes on fixing one of my electronic devices repaired, this particular company responded promptly but the owner Adam E. stated "The square piece is part of the back glass that we do not repair " those were his exact words in the text he sent me! So I politely responded "thank you I believe I found someone "!. So I definitely appreciate his quick response with a price even though he wasn't able to help me.

The service here is amazing! I came in for a simple laptop screen repair fix and the workers were…read morenothing but nice. I had no idea how severe or minimal the damage to my laptop screen was and was honestly freaking out, but the employees made sure everything was taken care of and got the part to me within three days! Fixing the laptop itself only took about 30-45 minutes, so pretty speedy service in my opinion. They also gave me a lower estimate than I originally thought, so high was a pleasant surprise. Overall as this is my first time coming here, I would recommend anyone in need of a simple or even complex repair to go here!!

Myra noted, quite properly, that I had not made use of TechFix services. I thought I had made it…read moreclear in my comment that I really couldn't provide a valid review. I assumed that Yelp would take note of that, and not post it. I was wrong. However, in fairness, I am revising my comment. The service provided, including a very quick response, with the information requested provided, and prompt answers to subsequent questions, was "great," and deeply appreciated. So, I am modifying my evaluation to say that the service received was great, as far as it went. And, I am sure that TechFix would provide the services about which I inquired in a similar "great" manner, worthy of 5 stars.

Rude staff Way too expensive and they are not willing to…read morehelp you with what you need, they will overprice everything

Oh yeah man I got excellent service from Jay today. He looked at my phone on which the screen was…read moredead and in a few minutes he took care of it. I truly appreciate the timeliness with which he took care of the problem. Highly recommend this store!