Nilou, the store manager is absolutely amazing! I've had to come in a couple times for various…read morephone accessories and every time I have had the best experience with her. She welcomed me with a big smile and I never saw the smile leave her face. You can tell that she loves what she does. Thank you Nilou for the great experience!

I have purchased 5 keyboard cases and many screen protectors from Zagg over several decades. The…read morehinges on three of the keyboard cases broke, two while still under warranty. Getting warranty replacements from them is a frustrating nightmare. The first one never came back in stock. After about 5 months of waiting they eventually agreed to give me the next model up. The second one was in stock, but what I assume was an AI Bot canceled my replacement because it mistook the requested pdf of my receipt as an image and claimed it couldn't read it. A human agreed this was a mistake and suggested I resubmit the request. Only when I did so, aha, the case came up as out of stock. (I have my suspicions.) They have offered the lower model instead this time around. I am not taking that "offer" and I am not waiting 5 months this time. Friends and I have also noticed that their screen protectors aren't holding up very well either and must be replaced fairly frequently. (I am an adult and not hard on my devices.)

My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

I took my phone to LLoyd because it wasn't charging and the port was extremely loose. After a few…read moreminutes, he diagnosed the issue and fixed it just as quick. Not only that, he was very friendly and made me feel completely confident that he knew what he was doing. Look no further, go to Cellairis.

love this company and the customer service they have thr best tempored glass products.read more

Fast easy repair with very friendly staff. Highly recommend if you need a new screen protector fast!read more

The staff there was very helpful! We were in and out in a matter of minutes and that was after…read moretrying several cases for our phones and purchasing. We were able to try on the cases. I was very satisfied with their quality compared to the competition at this mall. Also, they do skins for your smart phone screens.

The Michaela was absolutely amazing and I truly appreciate the help. You guys are lucky to have an…read moreemployee that is so dedicated to your customers.

I went yesterday to have my original screen replaced as well as have a cover put on my…read moreiPhone....And now half the time I push a button it doesn't work. I read about going to non-Apple places to get parts replaced and apparently I should've read that before I went there because I would know why I can't pick up phone calls, why I can't hang up phone calls, why I can't hear people, and why the screen is black while someone is still talking, and the icons aren't working. When you try to call them to talk to them, their voicemail picks up and then tells you it's full awesome business! Now I have a phone that I can't use. Thank you ZAGG! Oh, and did I mention it was just barely under the price of having Apple do it themselves?

You know what the service here is very good. I wish I knew the name of that girl who serviced me. I…read morethink I was initially stunned with her beauty combined with professionalism. She had a really cute Spanish accent. I need to go buy something from tricked out accessories so I can see her again. keep up the good work my new screen protector for my iPhone is flawless

This spot is A plus brought case for my niece They help me…read morefind what she looking for

Wobot (Alvaro) is an awesome service, very fast, convenient and reasonably priced…read more Alvaro is an expert in what he does, and I will continue to bring my devices to him whenever I am in the SLC area.

I am pleasantly surprised at how well this gentleman handled my cell phone repair needs. Not only…read morewas he knowledgeable and professional he also was extremely friendly and pleasant to work with. I would recommend this business to anyone and I am delighted to know I can count on him in the future.

I've always had great service from these people, some moved from iPhixit when they closed. They…read moreonly fix what's needed, and not oversell.

Thought I needed a new charge port for my IPhone as I couldn't detect any debris around the…read morecontacts interfering with the connection. The staff was able to detect debris that was hard to see and carefully cleared it. I offered to pay for the time and expertise and they declined. Pleasant competent folks. I'll be a return customer in the future

I recently switched to Verizon. The reputation of Verizon for world class customer service…read moreproceeded itself. And has not disappointed from the moment I became a customer. The level of service I have experienced is rare and exceptional in this world yet seems ubiquitous within this company. I had trouble with obtaining a return label. For the life of me I could not figure out this dilemma. I went to the store and was helped by Patrick and Johnathan who is an impressive young manager. I need them to know how much they are appreciated!! Please pass along this message: Dear Patrick, Thank you for today! You really helped to put me at ease with my situation. Honestly I would not have been able to navigate the process of printing a label for my trade in return without your help. You literally took my phone issue into your hands. You even boxed my return and all I needed to do was drop it off at the UPS store. You were also so gracious with the sweet lady whom you simultaneously assisted! We were pleased and impressed with your attention to detail! You are incredibly patient and relatable. Also you know how to be so sweet towards ladies. I bet you make your parents proud! When you told me you were only working there for three days I began to believe this: you have a great future ahead. You are already such an integral part of The Verizon team and you have only recently begun. I believe in you! And I will see you around! P.S. Johnathan the manager is very accommodating and a wonderful teacher to his staff. Thank you kindly. Sincerely, Sky Swantner

This particular location is fine, but always busy. My main complaint is with Verizon at large. We…read moreordered a phone to be delivered with their holiday deal witch included a couple other things. We told them our current address, but found our account said an old address and they were shipped to the old one. Before those things got delivered, we called Verizon and told them to change the address. The two other things ended up getting delivered, but we were able to get our hands on them anyways. The phone was caught before being delivered, but instead of being shipped to the correct address, it is being returned to sender and we have to place a new order. This whole process shouldn't have happened because we told them the correct address to ship to. I want Verizon to do something to make up for this.