Brought my iPhone there because it was completely locked; I couldn't even shut my phone off. Danny,…read morethe owner fixed it within a minute. Oh and I had a cracked screen saver and he said we replace these for free. What an awesome guy and business and in our backyard. Passing this on to anyone who would rather deal with the small business guys rather than the big name ones.....it was a real pleasure and any more problems with my phone I will go back! Thank you Danny!

So glad to find this small business in our own backyard. I brought my Apple 13 pro to be evaluated…read morefor inconsistent charging port issues. We have a Best Buy Geek Squad service and after diagnostic work, we were told that a $450-500 repair was needed. This business offered the same repair for $150. They stated they would test the part before installing and if it did not do the trick, their labor would be $75. They also recommended a battery replacement, while the work was being completed, as mine was borderline after 3-years use. The cost of the battery would have been $75. We had checked with a non-certified Apple T-mobile store who offered us $200 on a replacement phone. Had that been our best option, I would have paid the $225 to fix my current phone (which worked well other than the charging port issue). The Pod Drop also recommended we check with a T-mobile certified Apple Store to see if there was a better deal on a new phone. We did just that and chose to turn in the phone and receive a new phone at no cost, with some tweaks to our plan that did not change the monthly payment. Returned to The Pod Drop to pick up the phone and turn it in to T-mobile. The staff were honest, informative and professional. For this interaction, they did not make a cent, yet they earned a loyal family-customers. We will return to them for all-things cellular. Noticed some good pricing on phone cases and other accessories too. I will be calling their store to check on stock and prices before ordering from Amazon or another big box store. Really appreciate small businesses like this.

Awesome job they did what everybody said could not be done!thanks Frank and Shaun,they listened to…read moremy needs with my iphone and it was done

I brought my 2nd gen iPad Pro in because it wouldn't charge anymore - even with a brand new…read morecharging cord. They were able to clean out the charging port and got it charging again! They didn't even charge me since it was a quick and easy fix. They were just happy to help. Tech Boys have my business from now, on.

They replaced my iPhone XS Max phone screen. Super fast service and great price. Was in and out…read morewithin 30 minutes! Located in the Cellairis store of Pcreek.

From the owner: We offer a vast selection of protective, Rugged and stylish cases for All Cell Phones, iPads and…read moreTablets while also providing specialty services like Smartphone and Tablet Repair at our stores. We believe in continuing to deliver exceptional, personalized service online (coming soon) and at all of our convenient, cutting-edge store location. We are committed in providing quality products that are socially meaningful and work to enhance the lifeline of your devices. With Phone's Creek, come to expect more. For more information on Phone's Creek and our services, please visit our store.

Anytime I crack my phone screen and need a quick fix.. this has been my go to for years now. Very…read morereasonable prices and has been a great help anytime I go in with a question ! Overall this is my spot and will definitely be sticking with them the next time I break a phone lol

Absolutely the worst repair shop, 3 strikes for the same service, in a 2 week period. $100 later…read moreand the phone still isn't working correctly, he declined my request for a refund .. I certainly would not recommend this establishment and in my books this guy was rude, disrespectful and dishonest.. Zero stars is all he deserves.. Seniors beware!

I just paid a visit to the T Mobile store on Baldwin rd in AH. I have been here before and I swore…read moreI would never go back. I must say today I was pleasantly surprised. Chris and Isaiah were great. If you need something from T Mobile go see these guys. Thanks guys.

Let me start off by saying that I have never enjoyed the process of purchasing a cell phone. Until…read morerecently I had Verizon as a provider and was rarely satisfied with their rates and customer service. After a ton of research, I decided to give T-Mobile a try . After reading many location reviews, I decided to visit this convenient Great Lakes Crossing location while shopping. Overall I was incredibly pleased with the store and staff. I was never pressured into buying unnecessary accessories or felt like I was being "up sold." Rita patiently described all of my options and helped me make a decision on which phone, plan etc. was best fit for my needs. I highly recommend this store and staff!!!

Everyone leave them!!! I went in for a new phone they kept my…read moreOld phone that had charges and keep Charging me for it as well as new phone!!! I will be leaving them. I left their internet service years back for no service for a week with no explanation and only a slight credit. Now this. Been with them over 20 years for phone but will be paying off phones and moving asap!!!

I purchased a phone here in the spring and the guy talked me into buying a lifetime screensaver…read morewhich he said was so easy! Anytime I had a little crack just come in and they give me a new one. Well, the time has come. I have a crack and guess what???? They don't have any screensavers and they are not sure when they're going to get any. Total rip off!!! I've lost confidence in AT&T if this is a kind of establishment that represents your policies Talk about bait and switch!!!

If I could give more stars I would! My husband and I took our son in here to get a cell phone and…read morewe dealt with Sam, he was amazing! He was extremely knowledgeable, didn't try and give us pressure sales and helped us with great customer service. He was extremely busy while we were there but made each and everyone of us a priority and with a smile. I would definitely recommend anyone looking for a phone to go here!

Not only did the representatives promise rates, but also pushed a free give away of an Apple Watch,…read morewhich they indicated would fall under a promotion and lower monthly costs. After all was said and done, including calls to AT&T Corporate, service has been terminated and business has been taken to another carrier. Have never dealt with a more deceitful retail company.

Just switched from the V service to ATT. Excellent service…read morewalked me thru the switch making it simple enough for me to feel comfortable with my new phone. It was time to update and ver... didn't seem to care if remained with them or not. Sure am happy with new carrier. (ATT)