Crazy upsale prices and shady sales people! Inconsistent with what verizon representative said on…read morethe phone when we called verizon directly to get prices. How is it that the sales rep at the store advised, for trade in of my current Galaxy, my monthly cost would increase some $40 for 36 months! The cost of the Galaxy S25 at store is $1299, and you want me to trade in my phone, plus overpay by giving you more than $1400!? What is the point of the trade in?! Make it make sense! When I informed them the costs the sales rep said over the phone, which was at as low as $8 and as high as $18 (depending on device) for 36 months, he said he didn't see that. Needless to say, go thru verizon directly. The sales rep have a motive to charge you more than is needed. A shady store to say the least. The math aint mathing and it's unfortunate as I am certain that have gotten people to pay more than what the phone is worth buying it upfront.

Please don't change to Version the store manager Felipe will lie to you about a plan then your…read morestuck paying more then when you reach out to him he will not reply or contact you at all!!!!!!!!

I have been a T-Mobile customer for over 20 years, and they never disappoint. if there's ever an…read moreissue with the bill or clarification of the charges, you can get a specialized concierge to go over the invoice with you! I will continue with t mobile.

My wife and I have been here several times. Today we went in for an upgrade on her phone…read more Unfortunately the associate who attended us this time was so cold and in a whatever type of mood. She started off by saying if we get the phone that we should have come in two hours before closing, however another associate said we just needed an hour before closing. Rather than attending us in an optimistic way, she was pessimistic and in a hurry.We still purchased the phone however we were not satisfied with the customer service we received. In the past we were taken care of with optimism and enthusiasm.

Angel was very kind and worked quickly. Another location was charging much more, but he was fair…read morewith his pricing. He was also able to provide a screen protector for my phone. Any issues I have with my phone in the future, I will definitely make sure to visit Angel again. Highly recommend!

If you're thinking of getting your iPhone fixed, go to Angel -- seriously…read more I dropped my iPhone 14 Plus and completely shattered the screen. It had black and green spots, weird ink-looking blotches, and I was sure I'd have to buy a whole new phone. But Angel came through and saved me. everything feels exactly like it did before. Super clean, responsive, and no issues at all.

Thank you for your great customer service- we appreciate your assistance. You change the phone…read morescreen quickly.

Bad waitlist, employees skip customers in line. Bad communication. Doesn't have anything that…read morecustomers need, website lies. Never coming back.

Caesar and his team provided us with great customer service we started a new line with Boost and it…read morewas done with ease we got to see his professionalism while serving customers and he is personable, straightforward and entertaining as well. If you are looking for mobile phone service, phone repair or internet service he is the one to see.

Took a phone here to be fixed. They damaged it and then put parts that didn't work. Took me 2 weeks…read moreand a real shop to get it fixed. They said they would reimburse me for thee damages but couldn't afford to pay me apparently which make sense why Some dude name Sal bought this store because he said the old owner went broke and couldn't afford the rent anymore. You have a better chance throwing your phone against a wall and it fixing itself. I was cool getting reimbursed and going on my way but breaking people items. Promising to pay and then flaking isn't cool. So they get to go to small claims and pay even more lol.

Fast, knowledgeable, and made getting new lines set up super smooth. Really appreciate the help…read more Lia was a real pleasure to be helped by!

HORRIBLE. They sneakingly move your account around to display what seems like a better deal only…read morefor them to push ghost lines and throw all the fees at your before you can even dispute them. Horrendous do not come here

Super respectful, went in for a iPhone replacement and they handled it. Fair price and the screen…read moreis of good quality. They matched the cost of other reputable phone repair shops in the area and did not give any issues. I recommend this repair shop!

WoW I can't believe this person just accused me of faking a visit so i can give them a negative…read morereview. Like who you guys think you are that someone would waste 1hour of their life going to your store to give you a negative... Also loved how the man was asking me to purchase one of your used phones as I was leaving. Don't answer questions if you dont know and ask them to come in so you can sell me .

A young female employee who assisted my wife and me provided GREAT service…read more She was attentive and friendly and did everything she could to assist us with ordering a silver iPhone 17, which unfortunately this store did not have in stock. The effort and the great customer service were truly appreciated.

My granddaughter's phone broke. We went in. Craig was so helpful. Made us an appointment for the…read moreinsurance company. We walked in we were taking care of. Everything was perfect thank you to Craig.

These guys sold me a phone that didn't work for my provider. I then went to the provider and ask…read moreif I could unlock it. That's when they informed me that the phone was still attached to a payment plan on someone else's account. At the same time I took a phone for repair. They broke the screen, tore up the battery, and damaged some connectors inside. I walked in with a working phone and walked out with my phone In pieces. Thankfully I found a shop that was able to fix all of the damage and get my phone working $305 later. I told the worker SAL about what happened and his response was "I thought my tech knew how to fix phones". I told him what's done is done reimburse me for the damage that was done by the shop. He text me they would Zelle me the refund for the damage. They never send the refund so now I have to waste my time taking him to small claims. It's honestly not worth my time but it's about the principle of saying something will be done and then not doing it. I have the text where he acknowledges damaging it. He says he will get it paid for and he never did so wha was going to be $305 and everyone walks away fine now gets dragged out and fees get added to the small claim. Once I get paid the amount owed to me I will remove this review and go on my merry way.

Don't trust the guy Sal Completely stole my apple parts for…read morea china made. He had plastic on my camera and I never asked for my camera to be switched Just the back glass He took 3 days and he's not good business

I would give negative stars if I could. Beware of fraud committed by Verizon using shady…read moremanipulation of their system to extract extra funds from customers for their profits. Verizon denied my access to my account immediately after I switched my phone service to TMobile. Verizon then reconnected, disconnected, changed plans, reconnected, and disconnected my account, and charged me without any instruction from me. On February 20, 2024, my family and I terminated our services with Verizon and switched to TMobile. The next day, I went to my Verizon account online to see if I still had unfinished business with Verizon. Verizon denied my access. Therefore, I was not able to look at the detailed breakdown on the website and settle any business with Verizon Afterward, I received some confusing DISCONNECT WARNING letters from Verizon, which threatened to permanently disconnect my account if the past due balance was not paid. Since my intention was to disconnect my account, so I did not pay. Yet I continued to receive these DISCONNECT WARNING letters with increasing charges and late fees. Therefore, I paid two bills ($71.69 and $78.50) even though I had no idea how these bills came about. Interestingly, I received more bills with more charges. Subsequently, I contacted Verizon via phone on Thursday, September 5, 2024. The representative, Christina, explained that TMobile never transferred the iPad line over from Verizon to TMobile. TMobile only set up another line for me. She also explained to me that in May, my line was reconnected because I paid and the plan was changed. she also said that in June, the line was disconnected and reconnected! In short, Verizon still sent me a bill, insisting that I have to pay $110.60. I wrote Verizon twice. One on September 21, 2024, with all the detailed twists and turns of the event. Another letter was written on October 5, 2024. What Verizon did was to put a "collection" on my credit card score. That is how Verizon extracted extra money from their customers. They could extract millions of dollars if they extract $80 extra from customers around the country.

Thank you to Issa for all his help. I have been going back and forth for a several months with call…read morecenters and all other locations regarding in accuracies with my bill. I stopped by to this location since it was on my way to work and I was greeted immediately by Issa and the rest of the team. He was able to complete the request with the corporate office regarding all of the issues with my account resulting in a full month paid from billing backpay. Definitely recommend this location over any others and anytime I need anything with Verizon I will be coming here regardless on how out of the way it could be.