This is my second time in here this week dropping off equipment that I did not order…read more When I came in the first time the Rep check me I n and scanned the equipment and gave me my receipt. Today I got checked in and I have been waiting 20min so far then the tech who checked me is now taking someone else's equipment. I will not pay for Xfinity the customer service leaves something to be desired. If I could give them zero stars I would. Don't come here if you exspect great customer service. It's not worth it. It's to expensive.

The sales associate was excellent and resolved everything I needed immediately. I wish I could say…read morethe same for the telephone help we tried before going into the store. Do yourself a favor and just go to the store if need anything done right.

Worst place I've been for a phone. Lazy, lazy employees! I went in last week 11/30/25 to buy a new…read morephone. The young lady was so disinterested that her coworker sitting next to her had to keep interjecting so I wouldn't leave. She acted like I was a major inconvenience as she was trying to watch the football game. I almost walked out, but was in desperate need of a new phone. After quite a long, wait, the young man next to her, walked in the back to bring me out a phone. She finally got up as he was getting ready to go in the back again to find me a screen protector. Then I came in 12/7/25 to turn my old phone in. Didn't think it could get any worse than last week boy was I wrong. Not only did the guy act like I was bothering his nap, he messed up my phone by pushing all sorts of buttons that I couldn't see, then had the gall to tell me he couldn't do anything I needed to call Apple. Absolutely worst customer service I have ever had.

I was here on Friday, Oct 24 to look into switching my phone service from one company to Verizon…read more Although Jay was very helpful, the system kept timing out so he had to input information several times. I had to go so I told him I would be back the next day but came Sunday instead. He was off but told me to see one of the managers who was already expecting me. However, he was in the back when I arrived & someone arrived. I understand he may have been busy taking care of another issue but he could communicate that with the other manager or let someone else assist me in getting the transfer paperwork going. I waited 10 min then I quietly departed. Jay who was off did contact me to return because the manager would make himself available but by then I I felt it was inconsiderate to think it would be ok to make me wait so I decided to take my business elsewhere.

GiGStreem boasts on its home page:…read more Experience the Most Reliable, Fastest Internet Service on the Market: Guaranteed. That statement could not be farther from the truth. GiGstreem is poser provider of community internet services, that fails to disclose they run on a shared mesh VLAN network that nearly all businesses with a secured VPN will reject for connection to GiGstreem due to inadequate enterprise level connectivity,...and GiGStreem knows this. They have been in business for only several years and they continue to rack up negative reviews. Here on Yelp they have 55 reviews with a 1.7 stars rating. Further, look at BBB listing in the State of New York: https://www.bbb.org/us/ny/new-york/profile/telecommunications/gigstreem-0121-173247/complaints, shows 19 complaints. And the bad reviews and complaints continue. GiGstreem - Convoluted Sign Up The GiGstreem Homepage looks like a basic Shopify template without any appealing creative influence to give the site credibility.  There is no standard  disclosure on residential pricing/button from the menu bar, and no transparency on pricing until after you click through 4-pages, Worse, are the obviously staged testimonial claims about GiGstreen satisfaction: "98% said installation was simple and painless" GiGstreem - Convoluted Sign-in After the convoluted sign-up, you are redirected back to the GiGstreem Homepage, and once again, there is ALSO no sign-in button.  Instead, you have to click the "SIGN UP NOW" button, and then taking you to a GiGstreem account login page.   Just terrible site design that role models the lack of professionalism. GiGstreem - Failed Access Point In my case, I signed up at a California apartment property where GiGstreem advertises as "GiGstream: Internet Simplified". Then I was duped with their offer of first 30-days free--like a trial--only to find that they charge upfront for a second month: bait and switch. Further, the signup was overly complicated to validate the service and the supposed 30-days free billing charge was convoluted and the U.I looked terribly outdated. I then learned, after I "signed-up" for service, that the Ruckus Access Point in my unit was never properly certified for installation-no power (PoE) to the unit and none of the ethernet jacks where GiGstreem purportedly provided hardwire ethernet jacks were connected.  I had to wait days for a technician (from a 3rd-Party) company to provide service and correct the problem. GiGstreem Dashboard - No Control of Devices The GiGstreem-My Wi-Fi Network Dashboard is incapable of providing any type of console control expected/displayed with AT&T and Xfinity.  The GiGstreem Dashboard falsely states you can manage devices, but instead is just a status board of all connected devices, without any option to disconnect any devices leaving you blind to security issues or a secure methodology to deactivate individual device connections, never mind and instant "off" feature for your children, and your supposed private VLAN vulnerable to bad actors. I tolerated GiGstreem's mediocrity for 3-days before I abruptly cancelled what amounted to a bad AirBnB commerical. I'd rather TRUST my customer experience to a provider that has a more qualified solution and customer offering.

I'm forced to have this service at $70 a month at my apartment, more expensive than Spectrum,…read moreservice is not as functional. Wifi doesn't go as far, wifi 5 speeds(slow), no IPv6, no UPnP, double natting with CGNAT, no inbound connections. This is glorified hotel wifi with all the lockdown and no support. They sell this as a "less expensive, faster, and equally functional" service to Spectrum, and so far I get faster on Spectrum, I don't have these technical issues, and support is far better and is actually US based. While this is a money grab by my apartment, if the service delivered by GiGstreem was what they promised at the property meet and greet, I'd still be unwilling yet wouldn't be complaining.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!

HORRIBLE EXPERIENCE!!! Went to this local dealer today. Took…read moretime to read and look at display phones. Decided to purchase a phone.

From the owner: Switch today & enjoy America's largest 5G network.read more

Trebor was awesome!! I used them for security camera installation and they did a fantastic job…read more Super responsive, easy to work with, and they handled all the wiring really cleanly so everything looks polished and professional. They also helped mount TVs, which was a huge help!! Rob is great!! Really appreciate how easy they made the whole process. Highly recommend Trebor for cameras, TV mounting, wiring, all of it!!

Could not be more pleased or impressed. Rob is a professional's professional--immensely…read moreknowledgeable, careful, thorough, and a pleasure to be around. Look no further for a job done right. Rob and his colleague installed ethernet throughout our three-story townhouse (7 drops in total). Like another reviewer, we previously had ethernet only in the basement, resulting in poor Wi-Fi coverage on the upper levels. Regarding Trebor Technical Solutions, I wholeheartedly echo what others have shared. During the consultation, as Sriram (2021) observed, Rob "took notes of the locations where I wanted the drops, estimated the length of each run from the networking rack, and how the drops would be wired, carefully noting the number of cuts needed." Indeed, watching Rob in action is impressive--you can see him map, anticipate, and solve problems, as if he can "see" behind the drywall, identifying the cleanest and most efficient pathways. Sriram also noted Rob's "attention to detail deserves special mention, from planning the project to execution." I agree completely. Chaz (2024) wrote, "My experience with Trebor Technical Solutions was top-notch. The owner, Rob, went above and beyond." Absolutely. Rob left our townhouse better than he found it. Originally, ethernet entered through a hole in the wall--Rob repaired that neatly. He also removed unnecessary coax cables, replacing those plates with new ethernet plates. As reviewers' pictures show, Rob meticulously labeled each line with its corresponding room. Dan (2022) shared, "Rob is a pleasure to work with and makes everything easy. He pays close attention to details but also makes amazing recommendations." Couldn't agree more. He has a high work ethic and high standards. Todd (2022) wrote, "There's every reason you should immediately choose this company. Rob, the owner and a worker bee, is highly motivated to do right and technically trained by several mainstream internet and TV companies. He is extremely responsive and an awesome communicator." Rob's background (having worked at major companies) and continued work experience (providing expertise and skill to a variety of clients) are indeed impressive. Kyle's (2021) general contractor remarked on "how astonished he was with the gentle and delicate approach Rob took to making cuts in the drywall. Even though I was running drops across three floors and opposite sides of the house, Rob made only the smallest of cuts in the fewest places and did an excellent job patching up the drywall." Exactly. These were also my observations: Rob accomplishes tasks effectively with minimal disruption. Notably, he expertly repairs drywall cuts, leaving them paint-ready--a service many contractors overlook, as Sriram (2021) mentioned. Finally, Rob's patience deserves special mention. He patiently walks you through each step of the process at the level of detail you prefer, answering questions thoroughly--from the initial consultation through to completion and beyond. It was remarkable how patient and kind he was when explaining the system, piece by piece, and assisting us in setting everything up. We're grateful to have met and worked with Rob and his colleague. If you want commercial-grade quality and craftsmanship in your home, you've found the right team.