Excellent customer service here! Austyn was extremely helpful and explored all the options for me…read more I signed up for FIOS service. Highly recommend using this location. It's very obvious that the manager on duty trusts and empowers his employees. Both worked together as a team to make it happen for me. Thanks!

Ugh Verizon Any senior using Verizon wireless in Virginia…read moreshould be aware that T-Mobile offers much better pricing $30 a line for unlimited data maximum 2 lines and you can bring your unlocked phone without being forced to upgrade. We have been loyal customers for more than 30 years and are switching to T-Mobile.

Ham Radio Outlet is a chain of stores that specializes in the sales and service of Amateur Radio…read moreequipment and accessories. I have done business with them at their Woodbridge, VA and Wilmington, DE stores. Both stores are knowledgeable, friendly and well stocked! They are a chain of stores from California to Delaware on the East Coast! If they don't have it in one store they will ship it from another store or warehouse. The in store staff is friendly and knowledgeabl. They're amateur radio operators themselves so they can help with making your selection.

This place is a decent local source for most equipment, but if you are looking for even mid-level…read moreproduct knowledge or tech support, you won't find it here. They just want the sale.

I came in to ask about an iPhone upgrade on 12/24/2025 at approximately 1:30 PM. I spent about 5…read moreminutes with Daniel, who repeatedly pressured me to buy the phone in the store. When I said I wanted to discuss the purchase with my wife and possibly complete it online, he told me I had wasted his time. That was unnecessary and unprofessional. I expect better customer service from Verizon.

Jorge was great! Went in to get out of my boost contract and…read moreJorge made it painless. He was very friendly, patient and knowledgeable! Great guy and great store!

Super fast and easy service. I ordered online and car installation was less than 10 minutes. I they…read moreliterally have batteries for everything g form a car to a hand drill.

I purchased a battery from Batteries Plus located on Eisenhower in Springfield. After installing…read morethe battery in my truck, I began to notice irregular performance. Despite using the battery regularly, it failed much sooner than expected. When the battery stopped working, I returned to the store to have it checked. The employee who assisted me, named Omar, tested the battery and found that it was only producing 6 volts. The battery was still under warranty period, but the store refused to honor it. Omar explained that according to their policy, the battery must still read 12 volts in order to qualify for a replacement. This reasoning did not make sense to me, because a failing battery by definition will not hold a full charge. It felt as though I had been sold a defective battery from the beginning, and the store chose to avoid responsibility by using a technicality. The employee's attitude was unfriendly, and the experience left me feeling disappointed and frustrated. I do not recommend this store to anyone. In my opinion, the staff does not honor their warranties and may look for loopholes to avoid helping customers. If you are going to spend good money on a battery, I strongly suggest choosing a larger or more reputable store that will stand by its products and provide better customer service. -------------------------------------------- Hi Frank, I am writing this as a follow-up to my original review above of Batteries Plus on Eisenhower in Springfield. I appreciated the gesture and reached out twice through the contact information you provided. However, I have not received any response. No one has followed up, and there has been no communication. At this point, it feels as though the public reply was intended only to address the review rather than to resolve the problem. I am still open to a solution, but I do not want to return to the store and repeat the same experience. I ask that someone who is truly able to help at least reply to my email. Thank you.