I've had experience with many carriers over the years, and T-Mobile seems to be the least slimy…read more Yeah, they're all scum, but at least T-Mobile tries to break through. Reception in most cities is "adequate" to "great". Occasionally you will find a city that was overrun by another carrier and you have reception issues, but most of the time it's fine. T-Mobile seems to utilize cross-carrier roaming in those more difficult cities. You won't get great data speeds in those cases (as T-Mobile is essentially running as an MNVO), but it still works. In other cities, you will get mind blowing speeds. I'm talking about speeds that theoretically max out your device. I'm happy to say that is more the rule than the exception. With the 5G rollouts, not only are the speeds increasing, but the availability of data in a crowd is increasing too. What I personally like is that my T-Mobile plan has free data and texts when I'm traveling to other countries. With other carriers, that's an extra fee. This is WAY more convenient than getting an unlocked cell phone and finding a local SIM card for data in a foreign country. People at T-Mobile stores are generally well-qualified and trained, and helpful. Occasionally, you will find someone who attempts to add a hidden warranty to a new device sale, but even that is quickly and easily resolved by a call to T-Mobile's great customer service team. I've never had a bad experience with any T-Mobile representative on the phone, which is rare now a days.

James was such a great help in getting my friend's new phone. He answered all his questions and we…read morenever felt rushed. He was very knowledgeable. I would recommend this location to everyone!

CPR stands behind their repairs. My son's phone was repaired but had persistent issues. They went…read moreabove and beyond to make it right. Thank you so much to the manager Daniel Munoz and his associate (sorry I didn't get your name) for your help.

Good people who worked thru a mess caused by T-Mobil and their insurance company. The young lady…read morein the front was pleasant and kept her chill w insurance company while owner found a workaround to get my phone fixed.

Mike is the BOMB! Straight up and honest. Great prices and he fixes in front of you. This place…read morewill get my repeat biz cuz my screens always getting messed up

DONT COME HERE!!!!!! husband came for a cracked blacked out screen 6/16/23, paid 70.36$ the screen…read morestarts coming off my husband has to literally TAPE IT for it not to come off smh talk about a horrible job, we come back they act dumb cause we dont have the receipt but showed them the bank transaction WITH THEIR COMPANY NAME AND LOCATION CELLTECH TOWNEAST MALL!! I even have the tech that did it the first times' NUMBER and messages with him regarding the screen!!! they give us run arounds about calling manager my husband was waiting about 30 minutes for them to tell him they cant fix it without a receipt, they need proof WAS THE BANK STATEMENT NOT LITERAL PROOF?? I will never come here again i HIGHLY recommend looking elsewhere, this is a waste of time they do a crappy job and are VERY UNPROFESSIONAL! dont waste your money like we did. i promise if you get a screen fixed here, it will not fit correctly, or its going to come off. My husband used his screen light as a flashlight because the sides of the screen were peeping through in other words, did not fit!! too small smh.

When I think of UPS, I think almost exclusively of a long line of customers with Amazon returns…read more Back in the day, Kohls would offer $5 credits for returning your Amazon packages there. Loved that. Now however, I find UPS is the easiest place to drop off Amazon returns. All the residents of Wylie/ Murphy seem to feel the same way, as any time I enter this location this are at least 1-4 others likewise seeking to return things. There's occasionally some drama like the poor couple being told that their giant rectangular boxes of curtains will cost over $50 to ship back to Amazon and they need to call this number (extends paper to them) to see if they can get that fee waived by Amazon. I've had an increased volume of returns to make lately, and enjoyed making some small talk with others as I wait my turn in the line in this store. It really seems like 80% of the workload here is Amazon returns, but it could be just the windows of time I go in there. There are usually 1-2 people working, so depending how many returns and how many employees, it can take a bit to get through the line, but it's still ALWAYS faster than USPS to reach the front of the line by a landslide. I have no complaints. The employees are friendly, and it must be VERY repetitive scanning in all those barcodes. I work really hard to select "UPS" on the drop down on Amazon and still have accidentally pressed "Whole foods" on at least 10% of my returns. The employees here handle the mix up with patience, explaining to every customer how to cancel the return and select UPS over and over and over again (certainly not just to me!). No major complaints. Only minus one star because if you have to recreate one of your return labels you kind of can end up in a no man's land waiting as they move on to other customers and forget for a bit you had that last label ready. Clean, crisp interior and all my returns have gotten back to Amazon without issue!

This store is family run and very accommodating to the customer needs I have been a local customer…read morefor 2.5 years and haven't one complaint! Thanks so much! David is especially helpful when I forget my key to check my box! Much appreciated!

I wouldn't even give them a star if I could. D.G. was not lying, I have text messages from him…read moretotally spazzing on me, for asking for a service I paid for. Sending sporadic text, he didn't try to resolve the issue AT ALL, and he didn't fix the device. He didn't give me a receipt and then had the nerve to ask how did I pay, at least I have that receipt of payment almost $400 for services not to be fully rendered and to be disrespected for wanting what I paid for. I'll take that one on the chin because after his reaction I didn't even want him to rectify the unfired issue, I'll just pay to take it to the professionals because this place lacks professionalism when a customer has an issue, as long as you appreciate their service and don't complain just accept subpar service they'll treat you respectfully but this is business and they don't know how to handle customer conflicts in a professional manner, He thought he was threatening with pulling the video from the store I was like please do because his video will be my evidence of the transaction I pray it has audio, then he said only an officer can view it. He texted me so much back to back clearly proving who was the aggressive one. DO NOT USE JJ SCAMMERS THEY ARE NOT REPUTAVLE AND TAKE ADVANTAGE OF THEIR CUSTOMERS. ALWAYS GET A RECEIPT. THAT WAS MY ONLY FLAW, BUT I PAID BUT I PAID BY CARD AND HAVE THAT RECEIPT. DO NOT USE THIS PLACE. JJ CELL PHONE REPAIR AKA JJ SCAMMER.​

Avoid this place at all costs! Hours after getting my screen repaired, it stopped working. When I…read morereturned, they tried to charge me for their mistake. The owner, Ali, was rude and unprofessional, even hurling a racial slur at me before calling the police when I mentioned reporting them to the Texas Attorney General for violating the Deceptive Trade Practices Act. A refund is now being issued by my bank, but I won't be back. Stay away!

Signarama at 6100 K ave Plano gave me a great product, with installation, at the best price I could…read morefind. Xan was my salesman, I interacted with all staff members the day of install- all were professional, friendly, with great attention to detail. I would highly recommend this location. Now I have my go to place for all My signage and advertising needs.

Superb service with everyone that works there. Great customer service and appreciation for the…read morecustomers vision! Thank you all so much!

Thanks for helping me with putting in a new battery, stabilizing it and cutting some wires. Don't…read moretake their free labor for granted!

Terrible customer service from person in charge Mariano. Whole line waiting and person didn't care…read morejust kept taking phone calls. Why take phone calls when you have a line going all the way to the door. Then rings me and has this look like he's doing me a favor, no thank you nothing. When you ran into the guy in the isles the guy clearly had look that he did not want to help.