Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

Easy scheduling with Maid for LA at a reasonable price. Requested a deep clean of a vacant unit in…read moreWest LA (2 bed, 2.5 bath) plus a wipe down of all the blinds. Nara and her teammate came right on time and knew exactly what to do. The unit came out sparkling clean and they did a wonderful job. Would definitely call upon them if I need any cleaning work in the future. Thanks ladies!

I had deep cleaning done on my house for a total of 4 hours. The team of two did two bathrooms,…read morekitchen and partial of the laundry room. They took about an hour for one bathroom and I was a little disappointed with the laundry room as it wasn't completely clean. The first bathroom was pretty spotless which I loved. The laundry room still had plenty of cobwebs, however the floor was where most of the work went to. The ladies were very nice and listened to my concerns and requests. I'd hire them again.

Great customer service and communication over yelp. Cleaning was completed thoroughly and quickly…read moreat a very reasonable price !

Beware! If you have hardwood or natural stone floors do not use this company. I hired Bright N…read moreFresh to clean my home on December 2 and December 24, 2025. Unfortunately, my experience was very disappointing. During the cleanings, the staff used harsh cleaning chemicals on my marble floors that were not appropriate for natural stone. As a result, my marble floors sustained significant damage. The cost to repair the damage is $1,690. I obtained multiple estimates, and this amount was reasonable--in fact, another repair estimate was significantly higher. They were also observed using a bucket of water and a wet mop to clean my hardwood floors. They have refused to compensate me as I did not give them notice within 24 hours. Given the damage caused and the quality of the service, I would like to pursue a small claims against the company. I believe they have blocked my phone number, and unfortunately, they have no visible address so I have been unable to give them proper service. Stop hiding and allow my day in court!

I hired them to do my move out clean andthey did a great job. The place was in better condition…read morethan when I moved in. They finished the clean in a reasonable time, and were polite in our interactions. They were also able to generate a receipt for me that I needed to submit to my landlord

Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

On time, Deep Clean, Basically spotless from pretty grimy to Very Pretty. Will do these people…read moreagain.

My tenants moved out and I needed a deep cleaning at my 2BR/2BA condo. Amy's Angels responded to…read moremy quote request very quick, and were competitive with other quotes that I received. Their technicians, arrived on time and did an excellent job cleaning my apartment. I would highly recommend them and will be using their service again in the future! A++

I love everything about VIP Maids! I get the best care for my house by Maira and Alice. It took me…read morea long time to find someone reliable and also friendly and who can learn their way around quickly AND get everything done perfectly. So thank you so much to the girls and VIP Maids!! finally I also have to add that each visit is consistently top-tier, no matter what. Thanks again I'm a loyal customer.

I booked VIP Maids on a total whim at about 5am on Friday hoping I could find someone for a…read moreSaturday morning cleaning. Alex called me shortly after and got everything coordinated right away. Within minutes I was scheduled and he sent Kizzy and Alice to help me out. For context, this was a 4-hour deep clean for my one bedroom apartment that included baseboards, organizing, and even laundry. I have a shihpoo who demands a lot of attention, so keeping up with deep cleaning can sometimes get away from me. When I say they saved my life, I'm not exaggerating. Kizzy and Alice absolutely delivered. They cleaned my apartment top to bottom. Baseboards, surfaces, floors, everything. They even did my laundry which was such a huge help. I stepped out to run errands while they worked and came back about four hours later to an apartment that felt completely reset. The space looked amazing and felt so much lighter. Beyond the quality of the cleaning, they were also just lovely people. Polite, helpful, respectful of my space, and they even gave my dog some love while they were here. They took all the trash with them when they left which I really appreciated. From the quick scheduling with Alex to the incredible work from Kizzy and Alice, this was such a great experience. If you're in the South Bay and need a deep clean, VIP Maids is absolutely worth it. Walking back into my apartment afterward honestly felt like a reset.

A friend who owns a coffee shop chain recommended S. Maxie to me--they said the team works very…read morewell and they all are very trustworthy and nice. That recommendation couldn't be more true! They are flexible, meaning they will work with your schedule, and they really are good at what they do and are extremely nice people! Someone told me about this company--how can I not share this info with you?!!!

I had a very unprofessional experience. After agreeing on pricing and staffing based on the…read moreinformation she provided, she became hostile and used inappropriate language when I did not supply photos of my place, something that was not required at the time of the agreement. This behavior was unacceptable and unprofessional.

Amazing communication! Fast responses and on time! Had them deep clean the kitchen, bathroom and…read moreliving room. Then standard clean the bedrooms. I asked for non fragrant cleaning products and they delivered!!! I'm so happy with the results and I would definitely recommend! Will be using the services again as they were so kind and got the job done!

I'm moving into a new apartment and expressed exactly what I wanted/expected right off the bat. The…read moreapartment was already pretty clean, but I explained I wanted the appliances to be cleaned a bit deeper, cabinets, floors, etc. This was a same day service which I appreciated. But as for the cleaning I got 2 people for 2 hours at $60 per person for per hour. So I paid $240 total with a $25 tip. When the cleaners left I was confused on what they cleaned. The floors(only the living room and kitchen) were mopped and the outside of the cabinets were wiped, but that's about it. They didn't mop or vacuum the stairs or anything on the second level. Appliances were not touched. I honestly don't know what these 2 people did for 2 hours. I messaged the owner and she offered to have them come back to clean the fridge, but unfortunately I don't really trust their services anymore so I'd rather count my losses and do it myself or hire someone else. Long story short, I paid $265 for someone to mop one living room, and wipe the outside of some cabinets. Very disappointed and I feel robbed. UPDATE: The owner reached out and offered to send more cleaners. We eventually settled and they gave me a 50% refund which I appreciate. Seems like it must've been a fluke and the business owner wanted to make it right.