Went in to look around for a new piece for my collection and was greeted by two lovely assistants Lynn and Blake who were very helpful in showing me the new arrivals at the Las Vegas Versace store in the Crystal shops. I ended up with a beautiful new necklace and the best customer service. Very friendly staff wonderful buyers experience. read more

Versace - Leather Goods Near Me - Las Vegas, Nevada

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I was looking for a very specific bag and as soon as I explained it to the store person, I believe his name was Abraham, he was on it! He showed me multiple options and was very patient with the entire process. I got the bag I wanted and I am very happy with the purchase. While he was packing it, I was checking out some perfumes. I really liked the rose one, and to my surprise, when I opened my package at home, Abraham had put in a few samples for me! read more

The client advisor, Blake, is extremely rude and unprofessional. I came in there to inquire about an item and he was being sarcastic with his answers and making jokes about using casino chips to pay. He provided his business card and said to contact him about ordering online. After I contacted him, he started joking around on the phone again. I'm not sure how he got this job. read more

Had to do some last-minute Christmas shopping for that very special lady. The particular item that I wanted was sold out online & had a two month back order delay. But this Versace location came through this holiday season. Fortunately I called ahead & the super friendly staff member told me it was the last one & she'll hold it for me until I pick it up later on that day which was Christmas Eve. She even gift wrapped it for me which was a HUGE plus. Because I didn't have time to take it home anddo it myself. Way to go Versace! read more

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The experienced was okay. They didn't ignore me like what other people saying. They did not pressure me to buy to be honest. They were patient enough to help me find what I want. The reason I give 3 stars because I had better experience somewhere else like in Beverly Hills locations. I mean they friendlier over there rather than here. The sales person in Beverly Hills more like building relations like gave me name card and told me if I need something just to WhatsApp them. Over here they just help you get what you want and that's it. I love the brand it screams loud. I got what I want and left. read more

Versace - Versace - Leather Goods Near Me - Las Vegas, Nevada

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Very happy with my Versace gym suit purchase. The staff were very helpful. I always stop at this boutique when we are at Caesars palace. I am big Versace fan and always looking for new things. read more

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Went to Versace shopping for a new bag and I have to say customer service was amazing from the moment I booked my appointments. My s.a was amazing she help me find what I want. When I made it into the store all staff was welcoming. I had a wonderful experience with Versace . Highly recommend read more

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When shopping for luxury items it's as much about the experience as it is merchandise. This was my and my wife's first Versace purchase. It was a pair of shoes that she just loved and I couldn't tell her no as she's not a big spender. Will return next trip to Vegas for sure. read more

I've been to a handful of Versace stores, and the sales associates at this location surpass even the fantastic ones at other locations. Linette was the sweetest, most helpful and friendly associate I've ever had the pleasure of meeting. Everyone else was super nice and friendly but she was above and beyond. read more

Smaller store located in Crystal's but they had a nice selection of mainline pieces and a few collection pieces mixed in. Staff was attentive without being pushy. A good stop if you are a fan of Versace. Also visit the second location at Caesar's. read more

I got a purse for Christmas. I went in store for an exchange. The rude sales people and ridiculous over the top vivid restrictions helped me decide to return it all together. Spending thousands of dollars at a store that treats you like this is silly. read more

Great selection & A1 service! Conveniently located on Vegas strip. Bought a really nice robe & a few other accessories. If you're about the high lifestyle & don't know Versace...check em out. @Greggo______ read more

Versace - Versace - Leather Goods Near Me - Las Vegas, Nevada

I liked the intimate smaller store. Half the size if Caesars palace boutique. Employees are friendly and ready to assist/ answer questions. The sales associate was nice enough to give me an extra jewelry box for a necklace I bought a few months ago. Crystals shopping center is the best!! read more

Versace - Shopping!! - Leather Goods Near Me - Las Vegas, Nevada

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Bad customer service the manger stoled my credit card info and let some one else return my item I bought plus Gucci and Luis Vuitton is way more established Versace is over priced and quality sucks I will go to Gucci or Luis Vuitton any day fu*k Versace read more

Sold us a DAMAGED BAROCCO SS'92 SILK SHIRT. We took it back next day they said they did not have more in that size and they asked to keep the shirt there so they would mail us a new one. Three weeks have gone by very poor Communication in their end & now they Provided me with a tracking number that shows DELIVERED LEFT AT FRONT DOOR WITH NO SIGNATURE REQUIRED!!! Have not received my shirt and I'm out $1,677 on this! Who ships a $1600 item with NO SIGNATURE REQUIRED!!! read more

To Versace Management, My wife and my past "in-person" sales experiences at your Las Vegas Boutique have been exceptional due to the assistance of your sales associate, Jose Gonzalez. As we commented previously, Jose is the consummate professional, who does his utmost to meet his customer's needs, and accommodate their needs. Therefore, when my wife was interested in purchasing 3 additional Versace Items, we immediately decided to contact Jose, by text. Within minutes of texting Jose, he called us. We explained the items my wife was interested in purchasing. Within less than 1 hour, Jose was able to locate the 3 items, that either your Las Vegas Boutique had, or ftom a sister Versace Boutique. We immediately purchased the items, and Jose will organize the 3 items, and have them Fedex'd Priority Overnight to us Monday. Once again, Jose exceeded our expectations. We could not be happier with every aspect of the seamless sales experience. What makes Jose exceptional is his commitment to acting courteous, respectful, diligent, and expeditiously. In our opinion, Jose is a credit to, and an asset to Las Vegas's Versace, as the key to successful businesses are repeat customers, like us. My wife and I would recommend Jose without reservation. Most Sincerely & Appreciative, Dr. Reid Jilek read more

I find the staff here are not that gracious, and the selection is quite less than found at most other Versace stores. Really only 4 stars because it's in such a great shopping center at Crystals. Probably wouldn't return here necessarily, but still a decent store if you're in a pinch for an item they may have. read more

The worst customer service I have ever received at any so called "luxury" store. They are very far from that. They leave your CC info floating around, and use the excuse that they are "busy" for not the numerous emails or phone calls for a week after placing an order. Keep in mind the associate was using email to correspond with me! Pure negligence. The manager continued to say they can only ship ground even though it was supposed to be to me already, all from their negligence! They handled the situation very poorly. After a long time Versace shopper I will no longer give them my business. If you shop at Versace shop at the Forum Shop location. Much bigger selection and competent staff. read more

I had the best customer service experience by this young lady named Leilani. She was very knowledgeable and attentive to my needs . She Had extensive Knowledge about the history of Versace, she is an amazing stylist and has a great eye for fashion, if you shop at the Versace City Center ask for Leilani. read more

My go to Versace boutique !! My girl Leilani is always on point and got me covered when I want to purchase things!(which is often) other staff know me already and are super friendly as well offering me water and always saying hello. Yes I have good experience here! read more

Seriously the worst employees! nothing's worse than luxury sales people that have attitudes like they're millionaires without the millions attached lol . Was excited about walking into to one of my favorite stores to be completely ignored. there was a staff of 4 individuals (3 females and one bitchy male) none of which greeted me. i was even within feet to one and all she could say let me get these out of your way ( a pile of clothes from the previous client). they even went as far as congratulating the male on his big sale out loud.... how tacky. meanwhile ignore the person that works in luxury and spends money on all designers....when i was about to walk out i decided to approach one of them and let them know how that experience was disappointing. I work for Louis Vuitton another Luxury company and told her that's the worst thing she could do by ignoring clients walking through the door. never assume anyone doesn't have money especially when a lot of people are on vacation bringing $$$ to your building. to the District manger in charge of this store definitely train these people on better customer service.... that's the only way you're going to make your commission and sales for the day ! Thankfully i'm the top seller for my Louis Vuitton location for a reason because i treat all my clients the same. xoxo Sean Michael read more