1. Very Important Pet Mortuary

1. Very Important Pet Mortuary

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Venice, CA

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Very Important Pet Mortuary

4.9 (129 reviews)
Closed 8:00 am - 5:00 pm

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Reviews With Photos - Very Important Pet Mortuary

David D.

I called 6 different pet mortuary services before I called VIP. After only a few minutes on the phone with Jane I knew I called the right place. Jane was empathetic, caring, respectful, handling our dear Cleo with calm grace. It's a huge plus that they use a process that's more bio friendly than typical cremation. We just received our beautiful box with her ashes and paw print and hair sample. If I could give VIP 6 stars I would.

DeeAnna S.

Just a quick update: Sadly I lost my beloved "son" to cancer this month. He's crossed the Rainbow Bridge and is now with his sister who passed a little over a year ago. Jane took care of picking him up from my vet and was again so kind and patient with me. She sent me several proofs from her engraver so to get his plaque to my liking. She arranged for his cremation and returned him to me in a beautiful cedar chest like his sister. She brought me his paw print and a little glass tube containing some of his fur along with a certificate of cremation. She personally delivered him to my home and was so kind to me in my time of grief. I truly recommend Jane and VIP when you say your final goodbye and wish to honor your furry friend. Whenever that heartbreaking time comes.

I couldn't have picked a better place to take care of my hamster's, Lucca, afterlife care. Jane was so sweet and compassionate it made me tear up. All the details, from picking him up and gifting me a candle to bringing him home were done with love. I can't recommend them enough if you want someone to take care of your beloved pets arrangements. Thank you Jane for treating my little guy with so much respect.

Our precious rescues of 15 years. We miss our sweet babies.
David W.

We lost our two 15 year old precious cats just 17 days apart. Very Important took such great care of them and of us in our heartache. Joan was especially nice to us during our sorrow and tears. She was amazing and compassionate Very Important goes the extra mile when one has lost a pet, or two in our case. We saw oue second cat die of grief. I highly recommend them in time of loss.

As many before me have said, this is the best place to call when you need to make final decisions for your beloved pet. After choosing home euthanasia for my sick, 18+ year old cat, Coppola, I scheduled Very Important Pet Mortuary for the cremation. They were recommended to me by my best friend who had used their services many times over the years. After the vet left, Jane patiently waited as I said the final goodbye to my smart, gentle and very loved cat, Coppola. She wrapped him in a beautiful blanket and gently tucked him into a wicker basket for transport. When the bio-cremation was complete, Lulu returned his remains to me in a beautiful cedar box. Everything went as planned. He was a wonderful companion for many, many years and he deserved the "white glove" treatment that Very Important Pet Mortuary provided. Thank you.

Hiroko C.

Thank you Very Important Pet Mortuary for taking care of my beloved cat, Neo. As many people mentioned here, Jane was very kind and helpful. Daniel was very responsive to my requests and delivered my cat back on time. I'm glad I chose them as last people to be around my cat. Thank you.

My baby bird and his chip, with the certificate of cremation from Very Important Pet Mortuary.
Raine J.

Thank you, Very Important Pet Mortuary, not just for the service but for the kindness and compassion. Jane was very helpful and answered the questions that I had. I was hoping that I could get my pet's chip back, and they were able to take it off of my parakeet, and placed it in a nice keepsake bag. They sent me a beautiful card and a Certificate of Cremation, as well. I thought the price was very reasonable for the service that they offered which includes delivery of my parakeet's ashes. To Jane and the Very Important Pet Mortuary team, THANK YOU SO MUCH :)

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3 years ago

They were so sweet and supportive at a sad time. Well priced as well... I would highly recommend!

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3 years ago

Jane is so kind and compassionate when picking up your fur baby. I use her for all my rescues when they pass. VIP goes above and beyond.

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Review Highlights - Very Important Pet Mortuary

Amazing service with the utmost care and respect on all levels Jane is amazing and truly the kindest person !!

Mentioned in 56 reviews

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Furrever Friends

Furrever Friends

(143 reviews)

I wish Furrever Friends existed when my other dogs passed…read more Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you.

Back in April, my bsf lost her dog and used Furrever Friends to help her with her services. She put…read moreher dog down at a vet's clinic and FF offered a service to come pick up her dog directly from the clinic and handled everything that she wanted/needed perfectly. Last week on the 23rd right before christmas, my dog of 14 years passed away at home. I remembered my bsf used FF and I reached out to get their info. I contacted them immediately and was assisted by Heather. She was very kind and helpful over the phone, gave me all the info about the various packages they offer. They offer 3 different cremations packages (private, witness, and communal). I chose to go with private bc witness was more than double the price of private. However, don't be nervous about going with private bc they have numerous ways to ensure that you will be obtaining your pet's remains back even if you aren't able to witness the full process. The private package included a simple urn (a box), paw/nose impression, and fur clipping. In their viewing room, they have numerous urns to choose from and upgrade from the package. Although it was so close to the holidays, I was able to pick up my baby girl the day after christmas. They were kind enough to gift us with a bamboo impression of her nose and paw as an ornament as well. The whole service and communication was truly great. I had no doubt in trusting Heather and her family with taking care of my pet. You can feel how much they care about animals and their passion in helping families get closure and having a beautiful send off for their pets. I will definitely recommend Furrever Friends to all pet owners when it's time to say goodbyes to our fur babies.

Hearts and Halos - by Choice Veterinary Care

Hearts and Halos

(871 reviews)

I had to put my dog, Rockie down a couple of weeks ago. He had been declining for a long time and…read moreeven though we knew it was coming, I didn't prepare much aside from knowing that we wanted to do it at home. When we knew it was time, my wife started to call vets while I tried to sneak in as much extra time with my boy as I could. I can't say Hearts and Halos was the first place that we called, but I can say that I'm so happy that we ended up using their services. Mari was at our house a little over 2 hours after we called. She had a kind and soft presence and was extremely empathetic. She made what is an unavoidably brutal experience just a little bit more manageable. I'm incredibly grateful that this type of service exists. Being able to spend his last moments with him in the place that we were certain he was comfortable and at ease was invaluable.

If you are reading this because your pet is suffering, there is no "perfect" at-home service that…read morewill make it hurt less, but Hearts and Halos does a pretty damn good job and I recommend using them instead of calling around and wasting time you'll never get back with you animal. I don't think you'll regret it. Having to say goodbye to Bear, my best friend in the world and and still the purest love I've ever received, was the saddest day of my life. And figuring out the "right time" was agonizing and I remember feeling so alone. I called Hearts and Halos, and the lady I spoke to was so kind and gave me excellent advice I think all pet parents need to hear when the time comes: only you know what your animal needs and value quality of life over everything else. When that time came, Hearts and Halos scheduled me for the next day and provided their services with great patience, compassion and respect, making an already terrible day a little less terrible. That was 5 years ago. I called them yesterday for a cremation certificate and information on traveling through airports because I've decided it's now time to spread Bear's ashes. The same lady who helped me 5 years ago called me back at 9am this morning. She didn't have all the answers I needed, but that's not the point. The point is she went out of her way to bring us to this full circle moment by again helping me say a different goodbye this time, and providing guidance through another painful phase of letting go. I never got her name, but I always remembered her, that phone call about the right time, and her returning my call today 5 years later. She's exactly the person I needed in those moments. A true blessing from above. Thanks again. - Bear's human

Rainbow Bridge Pets Cremations - Zoey loved to hang out on the fresh grass

Rainbow Bridge Pets Cremations

(146 reviews)

Franciny and Gelver were wonderful when my dog Mochi passed. She passed around 11pm at home and I…read morewasn't sure what to do... I found Rainbow Bridge and after a few hours I called them around 3am and Franciny answered right away. She was so compassionate and listened to me and comforted me over the phone. For pricing it is dependent on the weight and size of your dog, my ~20lb dog being $300 for the pickup, cremation, urn and ashes, and drop off with a clay keepsake of your pets paws. Gelver picked up Mochi a few hours later and it was a quick process. He was able to carry her from my house to the van and we had a long conversation before he drove off, and had lots of care and compassion. He brought Mochi's ashes back less than a week later (on Thanksgiving week) in a wooden urn with a clay keepsake of her paws. I ordered an extra clay keepsake for $35 . I really appreciated that they pick up and drop off, and Gelver was very kind and gentle and was such a hard worker. You can tell these two have much love for pets. Both of them emphasized to me that they don't have kids but have dogs all of who are old seniors so they know the love of pets.

I'm so grateful for this company. They were so kind and gentle and sympathetic and sweet every time…read moreI spoke with them. One of their vets came to our house and held a beautiful space for us to help our sweet kitty across the rainbow bridge. A few weeks later we were able to pick up his ashes in a beautiful cremation box. We are so grateful for this company and will definitely refer them to anyone who might need their services.

Pet Cremation Services

Pet Cremation Services

(43 reviews)

Van Nuys

One of the most helpful and kind experiences I've had in a long time. In a time of mourning of my…read morebeloved pet they were able to take in my 15yo dachshund same day with no issues. They guided me with a range of services that they provided and assured me my pets cremation service was in the right hands. Highly recommended.

My little sassy girl Cutie passed away recently and I think of her often. Cutie taught me a lot! I…read morewanted to give her a proper send off to heaven and I wanted my Cutie to know she will always be remembered and thought of not just by her mommy but to the world as a precious little soul that inhabited this earth. Ariel was God sent to me. The way Ariel memorialized my little sassy girl Cutie was more than I could ever imagined! Ariel engraved all four of her paw prints in a heart shaped terracotta stone along with her tail which gave it that extra special unique touch. The ability to feel her feet and hands by tracing my fingers along each anatomical groove brings a smile to my face. Cutie would often times take her front paw and wrap it around my finger and now I can replicate that feeling over and over thanks to you Ariel. Ariel inked my Cutie's paws, nose and whiskers too! When I saw the prints it brought me back to when I use to touch her nose and she would look at me and I could just feel her smiling at me with her eyes. Ariel made me a special ink design with Cutie's tail curved forming a half heart with her back paw in the middle. I don't have tattoos but if I were to ever get one this would be perfect! Ariel created so many personal touches for Cutie's send off to heaven that she had me crying tears of joy. I'm confident in saying my little sassy girl Cutie knew she was so loved not only here on earth but in heaven. Cutie is looking down from heaven and is saying thank you Mommy for being there for me-I love you! and I love you too!! Thank you Ariel for your artistic abilities and most importantly for the compassion you have for animals. I'm so grateful for what you've done and I value you! -Marisol V.

Dr Marchi - Pet Euthanasia at Home - Dr Marchi was a huge comfort when we lost our pup Steve.

Dr Marchi - Pet Euthanasia at Home

(411 reviews)

Thank you, Dr. Hall, for your compassion and for explaining the process to us before we laid our…read morebaby Naya to rest. Also, a big thank you to Imani for being so communicative with me during this time. I truly appreciate it from the bottom of my heart. Once again, thank you for everything. I hope I won't need to call for your services again, but if I do, I know that with Dr. Hall and Imani, I am in good hands.

Dr. Marchi was recommended to me by my vet at Primary Care Bixby Knolls when I was preparing for…read morethe possible passing of my 16 year old dog, TamTam. I ended up communicating with Amber through email and text, and she was honestly so kind and supportive the entire time. They respected my request to avoid phone calls, which I really appreciated because I just was not in the headspace for that. Amber was also incredibly responsive to every update I sent, whether it was texts, photos, or even videos of TamTam. I even shared photos of him when he was younger and of the rest of our pack, and she was so warm and engaging about all of it. It never felt transactional at all, which meant a lot during such a heavy time. We didn't end up needing their services since TamTam passed peacefully at home with us by his side, but talking to Amber genuinely helped me through the process. They also offer ScratchPay, which is helpful for those concerned about cost. I will always appreciate the empathy Amber showed us during such a difficult moment.

Very Important Pet Mortuary - petcremation - Updated July 2026

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