A wonderful place to put your loved pet to rest. Great care…read moreis taken to make you & your pet comfortable in the sad time of their passing.

Jane is very helpful and respectful of people's feelings during a very tough time. She responds…read morewithin a very reasonable timeframe and she completed everything we had hoped for.

Dr. Kevin was prompt and I was able to get same day afternoon appointment after calling 2 other…read moreclinics on a Saturday morning. He communicated well and was very compassionate and gave us space in every possible way. I am still thinking about putting my 20-year-old cat to sleep but it has been getting better talking to ChatGPT

It has been a year since my beloved cat. my baby boy, Leon, passed away. It was my first time…read morelosing a cat, and everything happened so fast that I barely had time to process what I was thinking or doing for him. With Dr. Kevin's guidance, everything went smoothly, and he truly helped me feel that I made the right choice for Leon, without any guilt. I still remember how empathetic and compassionate he was, and how much that support helped me get through such a painful time. Thank you, Dr. Kevin, for everything you did It has stayed with me, even a year later. 진심으로 감사합니다. 존경을담아. Warmly, Eliya

I have no words to express my gratitude. From the moment I made that difficult call and spoke with…read moresweet Sherry (sp?) who was so very helpful, then my comforting talk with Dr. Shea, who was so wonderful and understanding, and above all completely honest with my Stella's overall condition, I couldn't have made this choice without her, I was completely lost and inconsolable. Dr. Shea was my guide in my time of need. When the final day came, Dr. Erica came to our home. She is this beautiful angel, with the most kind and gentle voice. She helped us walk our precious Stella over the Rainbow bridge in the beauty of silence, reverence, and peace, it was so beautiful. Dr. Erica sent us the most amazing sympathy card a few days later that touched my heart deeply. Honor Pet has not only been there throughout this difficult journey, but their kindness, compassion, professionalism and guidance have meant more to me and my family than they can ever know. Today, Stella is back home at her final resting place, where she belongs...they sent her home to us in this incredible Honor box which carried her remains, a mini glass bottle of her fur, a candle to burn if/when I need to feel her presence, a digital print of her beautiful little "chocolate chip nose" we all loved and adored, a package of Forget-Me-Not seeds to plant in her honor, and a letter conveying their deepest sympathy for our great loss. It was all so overwhelming and thoughtful. If anyone is faced with such a difficult decision as this, and you are like me, confused and doubting whether you're making the right end-of-life choice, I cannot recommend Honor Pet enough. I promise, you will be blessed and given the truth and confidence as to when that right time comes. Stella never suffered, because Dr. Shea went over her symptoms/behavior, but when she started showing signs that she was ready, I recognized them and knew. My Stella no longer is suffering... The devastation over losing a beloved pet cannot be fully described in words, other than this: "Grief is the Price we Pay to Love." I love you my sweet girl, wait for me.

Everything was really great until after the euthanasia. They got us in pretty quick with a rush…read moresurcharge and the doctor who came was empathetic and patient as she walked us through everything. She explained that my dog's ashes should be ready in 2 weeks. At 2 weeks, we called them for an update. They said there was a delay. We called them again at 3 weeks. Still not ready. We called again around 3.5 weeks and they said a few more days. At 4 weeks we received an email saying our boy was ready and we went to go pick him up. It was quite stressful calling in over those two weeks of delay to figure out if and when my dog's ashes would be ready. A proactive message from their side would've made the experience a lot better as we needed to keep calling in to figure out what was happening while also grieving. The box we received back was lovey with a candle, hair clippings, flower seeds, and urn. I do wish the digital nose print was more accurate in terms of the size. He's a small dog and the print is just a bit blown up to the size of a larger dog.. but nonetheless it was a nice box which included several things.

I've used royal pet for my first dog about a decade ago. Royal pet had picked him up from the vet's…read moreoffice and they delivered his ashes to us 2-3 weeks later. The ashes came in a beautiful box wrapped in cloth and came with a paw print and dedication. Today, Brian picked up our other dog from our house, and he was so professional and sweet. He hugged my husband after he placed Richie in the container he had brought for transport. We look forward to receiving his ashes back in a few weeks with a paw print and dedication as well. Jenny was great on the phone as well, super sweet during the intake. $295 cost for cremation and pick up from our place. With a dedication and paw print, and special box. He is a small dog 9lbs. I will use them for any future pet.

This is in response to the owner Jenny in regards to my original review and for the public so that…read morethey can be more informed: Jenny basically runs a 3rd party delivery service for pet haven. Even the name "royal pet mortuary" is deceptive because it is not a mortuary. All she does is take your phone calls and then arranges delivery to a crematorium for her extra fee. The real crematorium had their own delivery drivers typically for free. What Jenny does is add her fee and tell you that "she will take care of everything" in reality it is because of these 3rd party drivers that sometimes mistakes are made and the wrong pet ashes are returned among many other errors ( see pet haven reviews) You will be much better off contacting a real crematorium directly and making arrangements with them. Unfortunately there are many services like Jenny's that pretend to be "compassionate cremation services" and are simply delivery drivers and they charge a huge fee that isn't necessary on top of trying to sell you other keepsakes that the real crematoriums offer for much less. Also, there is no shortage of real crematoriums around Los Angeles and other areas. I am writing all this because I love my animal and hate the idea that there are people who take advantage of grieving pet parents. Her listed address is not a real location and there is zero regulation in this industry so if she made a mistake with your pet there would be almost no recourse. Especially is you don't even know where she is. Please be careful and do your research. There are many other predatory "services" like hers who will fake sympathy on the phone with you so that they can take your money. I highly recommend you call a real crematorium and ask for what is called a "witness cremation" to ensure that you get your own pets ashes back. They cost a bit more but well worth the peace of mind and you will be saving money by not having someone else drive the pet there and deliver ashes back to you which can take weeks or months instead of one day. I understand there may be people who don't want to deal with any arrangements for your deceased pet because of the inconvenience but your pet deserves better. I also recommend you read the reviews because sone of these places lack the ethics and have no compassion because they are huge corporations driven by profits only. It took me a whole week to learn this information and so now I'm sharing it here. Sending love and prayers to anyone who lost their beloved pet!

Thank you, Dr. Hall, for your compassion and for explaining the process to us before we laid our…read morebaby Naya to rest. Also, a big thank you to Imani for being so communicative with me during this time. I truly appreciate it from the bottom of my heart. Once again, thank you for everything. I hope I won't need to call for your services again, but if I do, I know that with Dr. Hall and Imani, I am in good hands.

Dr. Marchi was recommended to me by my vet at Primary Care Bixby Knolls when I was preparing for…read morethe possible passing of my 16 year old dog, TamTam. I ended up communicating with Amber through email and text, and she was honestly so kind and supportive the entire time. They respected my request to avoid phone calls, which I really appreciated because I just was not in the headspace for that. Amber was also incredibly responsive to every update I sent, whether it was texts, photos, or even videos of TamTam. I even shared photos of him when he was younger and of the rest of our pack, and she was so warm and engaging about all of it. It never felt transactional at all, which meant a lot during such a heavy time. We didn't end up needing their services since TamTam passed peacefully at home with us by his side, but talking to Amber genuinely helped me through the process. They also offer ScratchPay, which is helpful for those concerned about cost. I will always appreciate the empathy Amber showed us during such a difficult moment.

I cannot say enough about Peaceful Paws and the care they provided during one of the hardest…read moremoments of my life. Dr. Chan was incredibly patient, gentle, and compassionate, treating my dog with such dignity and love. What truly set them apart was the entire team...every phone call and text I sent was met with kindness, calm, and genuine care. They made me feel supported and held through an experience that felt unbearable. I had reached out to several places, and I am beyond grateful that I chose Peaceful Paws. I don't typically write reviews, but their level of compassion and going above and beyond during this time meant so much to me. I will never forget it.

I am reluctantly leaving this review after a really heartbreaking experience on Friday…read more We had an appointment scheduled for an in home euthanasia for our sweet senior dog. We were okay paying so much in order to have his final moments be comfortable at home rather than on a cold clinic table, but we had a pretty awful experience. When witnessing this service in the past from other practitioners, a sedative was given to the dog prior to the lethal injection via IV. For our appointment however, the vet explained that a sedative comes before the lethal injection, but instead of setting up an IV for that, she abruptly stuck him in the back with a needle. He began yelping and crying out in pain and frantically running all over our home VERY distressed. It was at this time that the vet informed us it was likely burning and itching inside of him, despite not warning us about that. I went to grab him and bring him back to the couch so I could hold him and she did the same thing again, causing the same reaction. By the time I got ahold of him and brought him back to the couch again to hold him in my arms he was so sedated he was basically already gone. Completely limp and comatose. I tried my best to position him on my lap on the couch while she did the lethal injection, but at that point he was pretty much gone. So his last moments were spent in pain, burning and itching, crying and confused, and running to find somewhere to hide. It did not feel humane and did not bring us any sort of peace about the already impossible decision. We are both heartbroken because he was truly so innocent and sweet and we went out of our way to try to ensure his final moments were filled with peace and dignity like he deserved, but instead we watched him pass in a state of fear and terror. I'm still a bit in shock over how it all went down, but I wanted to share this feedback for anyone considering going the same route. Respectfully, I would look elsewhere.

It's been 3 weeks since Dr. Charlie helped us say good-bye to our girl. I knew we had chosen the…read moreright people from the moment I spoke with Melissa. She walked me through everything so gently and was so understanding. Dr Charlie was amazing. He was so patient and gentle with our Ginger, who even in pain, had to protect me from "the stranger". He gave her time to get use to him and everything was on our timeline. He gave us plenty of time to say our final good-byes and even taking her away was done with such care and respect. He made letting her go so much easier with his gentleness and caring and just knowing she was in good hands.

The hardest decision I never thought I ever had to make! It still leaves me with a knot in my…read morethroat! But time was running out for us, we couldn't bare seeing my pup in so much pain. I was afraid to let her go honestly. We constantly looked for solutions .even after every vet visit, we knew what we had to do. Believe it or not, I thought euthanizing my pet at the vet was going to be a little comforting, since my first fur baby left us naturally at home, but I was wrong!! I never thought at home euthanasia was an option I looked online, and it led me here. The reviews were 5+ and gave me comfort with the decision we were about to make. And let me tell you, it was the best best best decision we ever did! My little Lola was at home with all her family , in her bed (and not some cold metal table)as much as this decision is so heartbreaking, I rather live in pain than having her suffer! Dr Charlie. I can't thank you enough for the patience you had with all of us having to say goodbye to our fur baby. You didn't rush us! You gave us the amount needed to say our goodbyes, even though I'm sure there's never a certain to do so. You were gracious! You were careful and above all, your service brought me warmth knowing my fur baby came back to me safely I thank you multiple times!!

I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!