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    Very Special

    4.8 (5 reviews)
    Closed 12:00 pm - 6:00 PM

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    1 year ago

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    eRYDE Electric Bikes - Bikes for daze!

    eRYDE Electric Bikes

    4.0(121 reviews)
    14.3 mi
    $$

    Very disappointing experience. I would not recommend this shop…read more We were originally given an estimate for how long the repair would take, but it ended up taking significantly longer than we were told. During that time, communication was extremely poor. They rarely answer the phone and did not provide updates about the status of the bike, leaving us to repeatedly try to get information ourselves. When we finally picked up the bike, we discovered that something else was now broken that had not been an issue when we brought it in. We called the shop to explain what happened and asked them to look at it, but instead of trying to address the concern, they were dismissive and unwilling to help. What made the experience even worse was the way we were spoken to. The communication was rude and condescending rather than professional or customer-focused. Mistakes and delays happen, but good customer service means communicating with customers and taking their concerns seriously, especially when a bike comes back with a problem it didn't have before. Unfortunately, that was not our experience here. I recommend you take your business elsewhere.

    I came in looking for an e-bike and some honest guidance. I mentioned that I was very interested in…read morea specific model from Wired and wanted to compare it with similar bikes they carried. Instead of providing accurate information, I was told that Wired had gone out of business and was then encouraged to purchase one of their bikes. That information was completely inaccurate, as I recently received my order directly from Wired. The misleading sales tactic was very concerning and left me questioning the trustworthiness of the staff.

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    eRYDE Electric Bikes - Purchased both bikes there! Kids love them.

    Purchased both bikes there! Kids love them.

    eRYDE Electric Bikes
    eRYDE Electric Bikes

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    Very Special - menscloth - Updated September 2026

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