Pretty knowledgeable and great staff! Only thing is I took…read moreoff a star bc wait time was almost 45 minutes after I had an appt scheduled. Maybe they were running a little behind. Clean area, and cool music in the background too

This place is hands down the best bet I've been to. They are quick and make sure your pet is well…read moretaken care of. It's very clean and very nice on the inside, the staff is always kind and helpful. My dog has allergies so I have to take him to get a shot every month and I always bring him here. And will continues to bring him here for years to come! Yadira and Dr. Fountain help us out they let me know what was being done and what need work like his teeth even I got my kids some stickers! Thank you so much!

We took our cat in with a hurt leg and received the best service. Everyone was so nice. As soon as…read moreyou walk in you're greeted by a very cheerful receptionist. The vet assistants loved on my cat just like I do and the vet was very knowledgeable and easy to work with. She laid out multiple options for our furbaby and didn't push anything on us. You can tell everyone there truly loves working with animals.

Oh my goodness the service was so prompt and friendly. The location is humble and family inviting…read more Our Vet Tech was kind, patient and just the right amount of toughness to handle my scared dog child. Then the amazing Dr. Flan arrived and was detailed, lots of love, and took care of my Honey with the greatest of care. Knew exactly what to do for her to take care of her. The prices were affordable, not free but a lot better on my blown budget that did not include Doggy emergency vet visit! Dr. Flab and her staff were amazing! They were Hip, Fun, had patience with my Honey and affordable! So happy to have found a new Vet home!

We took our cat Mía today for a check up and Dr Humphrey and Nurse Naomi took really good care of…read moreher, they were both awesome and explained everything very clearly to us and they took their time and were very friendly and patient with us. Nurse Naomi in particular was very great, and she really cared for Mía, who is a special needs cat, and was extremely nice and affectionate and careful with our fur baby. Thank you very much Nurse Naomi. if you're looking for a place that takes care of your pet I highly recommend Pacific Pet Hospital.

Everything went well! Very comforting to my pet and super fast! But also very thorough !!!!!read more

We've been going for years so my review is overdue! Dr Urbina and her team always take such good…read morecare of our pups! I can usually get a same day or next day appointment. During this most recent visit, we picked up a probiotic for our Aussie Shepard pup, got allergy shots for our mini-schnauzers and met with Dr Urbina to check our schnauzers tail that's been bothering her. Dr Urbina is well trained, knowledgeable and doesn't pressure us with options like other vets. Their vet techs (we love Breanna) are so caring and helpful too. Other procedures we've had done for our pups: dental cleanings, x-rays, biopsies, and when our schnauzer had pancreatitis (so scary!), we came here to have daytime water drip when we finished at the Emergency vet overnight. Parking- it's street parking but we always find a spot. It's nice to have all the grass because when our pups are nervous, we'll take them around the grassy area before the appointment. Overall, We love this place and will continue supporting small local businesses!

I had a great experience here! One thing I really appreciate is that they actually answer the phone…read morewhen you call. I called three other veterinary offices and only got voicemail and had to leave messages waiting for a call back. Their prices for vaccinations are also very reasonable--actually cheaper than many other vets and only slightly more than standing in line for an hour at the low-cost clinic on Bonita Road. It's so nice to find a veterinary office that is affordable, responsive, and easy to work with. I definitely recommend them!

I'm pretty disappointed with our experience here. Before scheduling the appointment, we clearly…read moretold the clinic that we needed clearance/recommendation to see a dog chiropractor for our dog. When we got to the appointment, the vet told us she wouldn't provide that because of her personal morals. I respect that veterinarians can have their own opinions, but it would have been really helpful if the clinic had told us that upfront before we booked and paid for the visit. Because of that, the appointment ended up feeling like a waste of time. Instead, the vet recommended several medications. We may consider that route eventually, but we were hoping to try a more holistic approach first and simply needed the clearance we had asked about ahead of time. To make matters worse, while we were waiting in the exam room there were two large fleas crawling around. Seeing fleas in the room at a veterinary clinic was pretty concerning. Overall, the lack of transparency beforehand and the cleanliness issues made this a frustrating experience.

I'd like to give this place 0 stars if I was able, don't take your pet here…read more I took my mom's dog here last weekend and had the worst experience I've ever had a vet - no help, no actual explanation and horrible wait time. I waited over an hour to get seen when we had an appointment. Our dog passed away today and I think they could've done a much better job in supporting us. I paid $900 to get an xray done and to see why my dog was vomiting - they said they only saw gas in her stomach but she had stuffed animal stuffing and part of a toy in her stomach - please explain to me how I paid $900 for an xray and none of this was seen...?! Are you joking your xray machine couldn't see this in her stomach? What was the point of the xray? Truly an absolute terrible experience and think if they did a better job of supporting us then we would have been able to save our dogs life. Please don't come here. I will forever regret giving this place my money and the opportunity to try and save our family pet. I can't remember the Dr's name but Dr F - their new Dr - absolutely terrible service and also extremely rude over the phone to me during a traumatic experience on my mom's birthday no less. Update * Called the office manager and was told the DR is having personal issues at this time, probably explains the terrible service we received and the neglect of our dog which led to her death.

Yesterday I called because our 3yr. old is having itching so we're going a new meds…read more So she'll feel better We can start her meds tonite!!

I've been a client for more than 6 years and never had a bad experience until today. My…read moreappointment was at 1:00. I was put in an exam room, shortly after a tech came in to ask preliminary questions. She said Dr Kazumi would be in after a few minutes. At 1:30, I went to the front desk to find out the delay. No one came in to say there was an ongoing issue which delayed the Dr. She came in at 1:40 and said there was a procedure which took longer than expected. No apology for the delay. She then did a 5 min exam which consisted of telling me what vaccines were coming up. No physical check of the eyes, ears, teeth, abdomen, joints etc. My pup has gained 10 pounds since she saw her 1 year ago, no questions about her diet or what could be recommended. For this I had to pay $74 for a "non" examination. I received no response when I questioned what was included in an examination. I'm afraid the office is turning into an assembly line much like the corporate owned vet clinics. I couldn't wait for the staff to give me my Rabies certificate but was told they would email me the paperwork. 2 hours later I returned to pick up the paperwork because it was never sent. I have 3 dogs registered with this facility and know it's going to be awkward when I have to return in a month for their follow up exams/vaccines. In the past the service has never been this disjointed. The staff was always friendly and helpful. I'm wondering if their growth is at the expense of the service I was use to receiving.

It has taken me a couple months to leave this review. I was too emotional and heartbroken. Now that…read moreI have peace and acceptance I can move forward with sharing. This is specific to Dr. Sinopoli and her team. God placed the right people in my path to see my Einstein through his transition. I remember the exact moment when I saw my little guy's condition change. When you are one with your fur baby, you just know. Our visits to the vet were more frequent and there were no real answers. We monitored... I was so desperate for answers I blessed by being assigned to Dr.Sinopoli. She made recommendations we put into action. Although we did our best it was evident there was a decision to be made. She provided me with options. Never once did she persuade me one way or the other. We looked into oncology/surgery and pet hospice (Lap of Love) . I did my due diligence for my Einstein. It was the hardest decision and the most heart wrenching experience to have to send my Joy, my companion, my reason, my Einstein over the rainbow bridge. Dr. Sinopoli held his paw and my hand every step of the way. Even after my Einstein crossed over , Dr. Sinopoli and her team were there. They checked in on me . Had I met Dr. Sinopoli sooner perhaps the outcome might have been different. Perhaps she was sent to Einstein and I at the appointed time. I am forever grateful for her kindness and her support. -Yara and Einstein

Clinic is clean. Staffs are great. I'm comfortable coming here, because i know my fur babies are…read morein good hands.

We came here under an emergency for our dog who has a seizure and the team treated us very well…read more Showing up at midnight on a Tuesday, it seemed like we brought the rush in with us because the lobby filled up quickly after. You never know when this place is busy or not but they do a good job to get your animals taken in. The tech quickly took our pup and assessed him. They stabilized him, let us go back to see him and also meet with the evening Vet within a few hours. I was surprised at how young the Veterinarians are but was impressed by their bedside manner with all of our questions, talk through options calmly and I didn't feel pressured to make a decision on any of the options. You can tell the day shift and the night shift communicate and coordinate well with eachother. That's hard to find across shifts with our industries/companies but I was impressed that they made it a nice transition between doctors. Highly recommend taking your animals here for the evening or weekend emergencies.

Saw our regular vet in Bonita (if you know you know) and they didn't diagnose our cat properly. Had…read moreto rush him to the ER at 1am on a weekday. We were seen immediately, and they were able to save my cat's life. They were able to support me and reassure me in a moment of distress. They explained my cat's condition (first time pet owner) throughly, and went over how long my cat would be staying + treatment. They were extremely professional. Was it expensive? Of course. Did I expect that? Of course. Did I have insurance? No. In my personal opinion, I should've been more prepared, so I'm not going to dock a star for the cost. Just know that going to any ER clinic, animal or human. If I could choose these DVMs as my regular vet, I would in a heartbeat! Pic of my cat for reference:)