Great Vet experience! My new puppy loves this place! I got a new puppy bag and everyone is so nice…read more I had a bad experience with a vet in the area so this was a wonderful change. Dr Anderson treated my dog once years ago and when I got a new puppy I knew his practice would be the best!

I recommend this VCA to everyone. The staff is absolutely incredible and the facility is very…read moreaccommodating to different needs.

I have been here twice with emergencies for my puppy Teddy Bear. When I tell you that they have…read moretaken him in both times. Last minute. The doctors take such good care of him. I have been to multiple vets in the area and not one of them has had such kindness, understanding and compassion towards my puppy. They do not over charge everything has a set price. They are very good to their military as well. Offering a 10% discount. Really comes in handy when the bill gets big. Again love it here. From the front desk, to the vet assistant to the doctor, everyone is so kind. Very pleased and this is his permanent hospital now!

Update: the director called me after learning of the incident that happened yesterday. She listened…read moreto the phone recording and let my family choose our treatment plan for this month while my cat is not well (as well as recommending a antibiotic vaccine to help with healing) and then switch to the more invasive treatment plan that they recommend for next month. I still do not agree with requiring indoor cats to have rabies vaccines every couple years but this is their specific policy as they are worried for their staff contracting rabies. The waiting room still smelled bad but not as bad as yesterday. I appreciate the call and explanation. I hope this doesn't happen again or to anyone else. I will only be seeing the director from now on as she is reasonable and fair. She cares about retention of clients/patients and will not let your fur baby leave untreated. Thank you Doctor!

We took our cat in with a hurt leg and received the best service. Everyone was so nice. As soon as…read moreyou walk in you're greeted by a very cheerful receptionist. The vet assistants loved on my cat just like I do and the vet was very knowledgeable and easy to work with. She laid out multiple options for our furbaby and didn't push anything on us. You can tell everyone there truly loves working with animals.

Oh my goodness the service was so prompt and friendly. The location is humble and family inviting…read more Our Vet Tech was kind, patient and just the right amount of toughness to handle my scared dog child. Then the amazing Dr. Flan arrived and was detailed, lots of love, and took care of my Honey with the greatest of care. Knew exactly what to do for her to take care of her. The prices were affordable, not free but a lot better on my blown budget that did not include Doggy emergency vet visit! Dr. Flab and her staff were amazing! They were Hip, Fun, had patience with my Honey and affordable! So happy to have found a new Vet home!

We had an amazing experience at Pacific Pet Hospital! Kania was incredibly attentive and caring,…read moreand she treated our dog Minnie as if she were her own. You could truly tell how much she cared about Minnie and our family. Dr. Humphrey was also wonderful. He was very compassionate and took the time to explain Minnie's diagnosis in a way that was easy for us to understand. We never felt rushed and felt completely cared for throughout the entire visit. Thank you to the entire team at Pacific Pet Hospital for taking such great care of Minnie. We truly appreciate you!

We used to come here years ago but stopped because the wait times were so long (even with an…read moreappointment) but we came back to get a second opinion on our elderly mini schnauzer. We made an appointment and did wait 20 min to get seen but met with the Vet Tech, who recorded the convo (this seems to be a new change from years prior) and then met with the new female vet. She seemed kind and was a good listener while we explained our dogs symptoms. She explained the options and I confirmed our preferences with the vet tech who took our dog back for blood work. After the blood work results came back in, I did get a voicemail from Dr humphreys who was helpful in sharing next steps. Overall, they're a good option to have and my only complaint is that wait times still seem longer than other places but the vets know their stuff so we'll be back

This post is long overdue! After having a horrible experience at another vet in October 2025, I…read moreimmediately started searching for a new veterinarian and was recommended to try Escaya Vets. We brought our Golden Retriever, Mr. Charlie Brown, who has a history of hot spots and skin issues, and met with Dr. Ngo. I couldn't have been happier that we found her. Right when she came into the room, she sat criss-cross applesauce on the floor with Charlie, gave him pets and love, and made him feel comfortable before giving him one of the most thorough exams I've ever seen. She didn't just do a quick swipe of his fur, she literally inspected his entire body and took her time. Dr. Ngo is extremely knowledgeable, explains things in a way that is easy to understand, and never makes us feel rushed. She also understands how expensive veterinary care can be and doesn't recommend unnecessary testing or treatments. Every time we see her, I get this reassuring, comforting feeling that my fur pup is in good hands, which is something I felt was missing with our previous veterinarians. Finding a vet you truly trust with your fur baby means everything, and I'm so grateful we found Dr. Ngo and Escaya Vets. THANK YOU DR. NGO

We got a new puppy a few months ago and tried two different veterinarians prior to trying Escaya…read more We weren't too pleased with the first two so we gave Escaya a try. We're glad we did! I called several local veterinarians and Escaya had the best prices for vaccinations. Appointments are very easy to schedule and they call you a day before as a reminder. The staff and Dr are friendly and helpful. Our puppy just completed his last set of vaccinations and will come back for future visits.

I recently brought my two dogs to Telegraph Canyon Animal Vet for two back-to-back appointments…read more One is my longtime dog who has been coming here her entire life, and the other is my new puppy. I chose to come back because I had always trusted this vet with my first dog and thought it would be the best place for my puppy as well. Unfortunately, this experience was extremely disappointing. I was there for nearly two hours, and all I needed was flea medication, yearly exams, and vaccinations. From the beginning, I specifically told the vet that I was on a budget. Despite that, my first estimate was over $300, and I was also presented with several additional services that I had not asked for. The estimate for my second dog was over $500. What frustrated me most was feeling like my concerns about my budget weren't really being listened to. I understand that veterinarians have recommendations for their patients, but there is a big difference between explaining what is medically necessary and repeatedly trying to add services when a customer has clearly communicated financial limitations. The wait was also unacceptable. We were left sitting in the exam room for a little over an hour. I eventually went to the front desk because I was concerned that we had been forgotten. Unfortunately, I felt like no one even acknowledged that I was trying to get someone's attention. We were still there after the office had closed. I truly miss when veterinary visits felt more focused on listening to the customer and taking care of the animals, rather than feeling like an opportunity to upsell additional services. After being a longtime client and originally coming back because of the trust I had built with this practice, this experience was enough to make me decide that I will not be returning to Telegraph Canyon Animal Vet. I hope management takes this feedback seriously, because the lack of communication, excessive wait time, and feeling pressured into additional services completely changed my opinion of a place I had trusted for years.

I initially chose this vet because of the convenient location, but I've consistently had poor…read moreexperiences with the staff. They repeatedly made mistakes on my invoices by adding services I didn't request. I also had an issue with my dog's flea medication. After my previous bad experience, I switched veterinarians and had not brought my dog back here in over three months. When I tried to receive the remaining flea medication I had already paid for, I was told my dog needed another heartworm test before they would provide it, even though the medication is a generic product. I also brought my cat in for a basic exam because she had mucus coming from her nose. Since she was aggressive with strangers, the staff was unable to perform any diagnostic testing. I was told to give her a sedative and bring her back the following week, but I declined because I wanted her issue addressed that day. Despite no testing or treatment being completed, I was still charged for the visit and was not offered any accommodation. I haven't had many experiences with veterinarians, but this has been my least favorite by far. Based on my experience, I felt the focus was more on generating additional charges than on providing quality customer service. I would not return and would recommend finding another veterinarian.

We 've been here for over 9 yrs. With Dr. Singh he helped us with Coconut and Brooklyn well the…read morelast few years we've seen Dr. Kazumi is such a warm Vet with our girls. Yesterday she was introducing her self with Brooklyn on the floor and let her feel comfortable with her. We like the staff to here and the they always And do kind Natalie and others who run the front desk Thank you All!!! Brooklyn & Willow

Dr Singh is knowledgeable, practical and kind. He removed a mass on my Weimeraner's ear that other…read morevet. had recommended an expensive specialist and refused to remove. The surgery was done same day and has healed beautifully with no issues. Dr Singh has my trust and support.

It has taken me a couple months to leave this review. I was too emotional and heartbroken. Now that…read moreI have peace and acceptance I can move forward with sharing. This is specific to Dr. Sinopoli and her team. God placed the right people in my path to see my Einstein through his transition. I remember the exact moment when I saw my little guy's condition change. When you are one with your fur baby, you just know. Our visits to the vet were more frequent and there were no real answers. We monitored... I was so desperate for answers I blessed by being assigned to Dr.Sinopoli. She made recommendations we put into action. Although we did our best it was evident there was a decision to be made. She provided me with options. Never once did she persuade me one way or the other. We looked into oncology/surgery and pet hospice (Lap of Love) . I did my due diligence for my Einstein. It was the hardest decision and the most heart wrenching experience to have to send my Joy, my companion, my reason, my Einstein over the rainbow bridge. Dr. Sinopoli held his paw and my hand every step of the way. Even after my Einstein crossed over , Dr. Sinopoli and her team were there. They checked in on me . Had I met Dr. Sinopoli sooner perhaps the outcome might have been different. Perhaps she was sent to Einstein and I at the appointed time. I am forever grateful for her kindness and her support. -Yara and Einstein

Dr Murillo and her team have been incredible. Our cat has a fungal infection, we think from a bird…read more Her spine was affected and she can no longer use her back legs. And Otay pet didn't just diagnose and bye. They call, and text us almost weekly updates. It feels so good knowing they are there. We are an entire family who comes to Otay Pet Vets. My in laws have been coming here for years. Our dog Teddy does as well. Thank you!!

Yesterday I made a call and spoke to Sandra She was kind and…read moretold us to come but what we need was a dentist?? Our little girl who 10 years cracked her tooth and it is sideways in her mouth It's her top Molar you see her side of cheek a bump We got there a another person said we can't help The Dr. would try but Brooklyn needed a dentist and they don't have a dentist and you'll spend $195. For consult, and for a shot more so about over $300. But Brooklyn had & Has no blood, no fever And isn't lethargic What happened she was chewing her antler and we heard a crack her molar came out half way to the side of her gums half out and half still attached These ER hospital doesn't have any dentists on call or on site. So we need to wait till Monday We glad she isn't in pain or bleeding

In a frenzy to find a emergency animal hospital we stumbled across this place, after our dog had…read moretwo events of losing consciousness within an hour. The location was close to us and they operate 24 hours, even during holiday weekends. We took in our dog, nearing midnight and without an appointment. The vet told us about the potential conditions she's dealing with, after stabilizing her. They suggested that she stay overnight for continued monitoring. This caused us great worry, due to the rapid decline of her health and the expense we would endure. Though it gave some relief as we were able to get some rest and hope for the best as they tend to her. The team over there were attentive and informative, providing constant contact with my my wife and I about any changes in health. Although we're now missing now a big part of our family, I can say this place really took great care in trying to give our dog a better quality of life. Thank you!

After 21 years of loyalty, I'M LEAVING. I miss Doctor Sevier. He was the best. He was…read moreinformative, kind, and most of all he didn't try to rip you off or push medications. He always tried to provide cheaper alternatives. When Doctor Rhodes took over, he was just ok and prices went up a bit. It was to be expected and I didn't want to search for another vet. Now there is a newer provider who wants to charge even more and perform unnecessary tests. For example, I called to renew my dog's heartworm meds. I was told that I had to bring her in, pay for an exam, and get a heartworm test. I explained that she just had the bloodwork 6 months ago! "Oh, there's a new provider so they have to do and entirely new exam with blood." Do they not share medical records like any other dog or human doctor? This was the icing on the cake. Such a stupid request to loose a long term customer. I took my dogs to Rolling Hills Hospital and guess what, they don't need to do bloodwork because they could see on her records that she just had the blood test. What a novel thought. Cost Savings Tip: For those of you who never had the pleasure of seeing Dr. Sevier, he gave this advice. Once your dog turns 10, don't bother with vaccinations other than those that are required. By 10 years old, they've had enough vacinnes in their system to carry them through their life. Save yourself some money.

Our dog Heidi had to have some minor surgery to remove a foxtail from her paw. We saw Dr. Komlosy…read morewho gave us options as to how we could approach the situation since it was unknown at the time why there was a sore between the pads of her paw. After going over the options we chose to have her sedated so he could examine the paw more thoroughly and that was when the embedded foxtail was found. We never felt pushed to make a decision one way or another as to the course of action to take. Dr. Komlosy and his nurse Lily, who did Heidi's intake and assisted with the surgery, treated us with respect and kept us informed as to what was happening and the costs involved. We felt they also treated Heidi with kindness and care during her visit there. So overall, we have been happy with the care we were given with the new team at Town and Country Animal Hospital. P.S. We've been clients there for more than 25 years.