Do not take your loved ones here…read more Understaffed. Good luck seeing a doctor here. They prolong care, no explanations given. When asked about plan forward: do not provide any resolution to any questions or issues. Seems like their goal is to keep beds occupied. Had some good staff - not their fault. Only following guidance handed down to them all. ZERO STARS!

If you can, avoid this place at all costs. Went to one of their ER's for extreme appendix pain…read more They couldn't find me a bed at any locations for about 5 hours, and when they did they couldn't get me a room/bed for even longer. Took them well over 36 hours to even get me in for surgery, and when they did I was put on a staging room for another 3-4hours. Service is awful, I'll call for a nurse and won't see them for an hour sometimes. 0/10 would not recommend.

No accessible bathroom. The exam rooms are too small and staff is not kind about accommodating…read morewheelchairs.

So this is pertaining to a prescription refill concerning a Texas City CVS Texas City CVS pharmacy…read morerepresentative tells him that a prescription was filled for 90 days and it clearly was not it was a month's worth why cuz you can't count she don't pay attention you don't know how to do your job and this does pertain to the cashiers that are from out of town that have barely been I don't give a s*** whether you live in Texas City or not but she ain't from Texas representative cause CVS they tell the UTMB representative that the prescription was filled for 90 days and it clearly was not you know how I know cuz it's only been a month and the prescription is almost out on top of me going to the clinic twice and showing people at the bottle you can clearly tell and shake it and 90-day bottle is a big bottle not a small bottle 90 days is not 30 days worth it's not 60 days worth it's 90 days worth so 30 + 30 is 60 plus another 30 is how many people I know do y'all do y'all know the math the equation number and then the I get a message saying that there's a recommendation at the Texas City pharmacy for over-the-counter water medication when I specifically told you on the first place to send Texas City Kroger's pharmacy when UTMB representative calls CVS they tell them the refill the second one was sent back on August 7th and in the representative tells the person that wants the medication felt for you to call them you tell the representative that you're not going to call them and you're clearly talking to the representative twice now for UTMB nobody has any f****** common Sense nowadays not one person not one f****** company

An absolutely incredible, awesome and amazing experience with Dr. Deborah Koh!! Last summer, I was…read morefinally able to receive an official diagnosis for the extremely rare neurovascular disorder I've suffered with after over 28 years! I'm so extremely grateful to Dr. Koh for being so throrough, detailed, and meticulous with recording so much info for my chart & my case. I'll forever be eternally grateful to her for the official diagnosis so I could finally begin the first steps of applying for disability. She's highly knowledeable, compassionate, and is genuinely interested in helping her patients find the best solution possible for their ailments. She is a relatively young Dr., but somehow she knows more than doctors who are twice her age!! She graduated from med school from the University Toronto, which I feel is a great advantage because American med schools don't seems to teach hardly anything about super-rare diseases (at least not about the one that I have, which affects roughly 1 out of about every 100,000). If you feel that you're suffering from a rare disease & are hoping for some answers, Dr. Koh is by far the best, most knowledgeable doctor to go see. I spent nearly 30 years of going to specialists, only to be left without a single answer. All the other doctors would never listen & would all always blow me off, so after about ten years of trying, I gave up all hope for over 20 years regarding seeking help from specialists until it became critical for me to start seeking to apply for disability. Dr. Koh is the only doctor who I've ever seen who actually genuinely cares about helping me with my disease & who actually listens to me & who treats me with compassion, dignity & respect!! By far the best specialist I've ever seen, and I've seen my share of doctors off and on going way back to 1997!!

I had an appointment with Dr. Abdelmasih and she prescribed some medication. After starting the…read moremeds I called the office on March 9th and left a message with Tamarind notifying her that I wasn't feeling well after taking the meds and wanted to check on my blood work and to have the doctor return my call soon. No one returned my call. I called again later in the day and spoke with Tila who is not very knowledgeable and she took a second message for the doctor to return my call. On March 10th the doctor still didn't respond to my messages so I called again and spoke Crisida (name might be misspelled) I gave her the same message "I'm not feeling well and is my blood work normal". She left me on hold and then informed me the doctor was calling me on the other line but I never received a missed call. I waited about 20 minutes and call their office again and I spoke with a lady and didn't get her name but she's an older lady and I heard huffing and pudding attitude over the phone which is ridiculous but she informed me the doctor was supposively calling me again but Crisida failed to tell me that Dr. Abdelmasih was calling me from a blocked number which is fine but then I would need to adjust my phone settings. Third attempt the doctor finally called me and she seemed bothered because she was driving and her responses to my concerns were Uh huh okay. I'm a new patient with UTMB or wait I was a patient with this medical provider and I will medical treatment elsewhere. The staff members who answer your incoming calls need better training and Tila if she's a nurse then IDK why she couldn't answer any of my concerns regarding the medication.

Excellent example of quality customer service. From check in to discharge, Clear Lake Regional made…read moreme feel comfort and security in an emergent situation. The Same Day Surgery unit nurses were kind and accomdating in evert way. Thank you.

This place has cancelled my appointment TWICE and now put me on a waiting list. They do not care…read moreabout their patients. Go somewhere else.

I wish I had something nice to say. But I have had it with St. Elisabeth Family Care. I have been…read moregoing there for a while and every time I am greeted with rude office staff. They are slow to acknowledge you at the window. On Friday the 31st I was supposed to have a blood draw to check my A1C,. Upon my arrival I found the office to be closed. I called after the holiday and was told that they were on the emergency room side. The doors were locked and no cars in the parking lot. I don't have an emergency, so why would I go to the emergency room side of this clinic. Today I showed up for my appointment and was told I had the wrong date. I was told one thing on the phone and apparently it got switched. I'm tired of the rude, smug front staff. I will be looking for a new doctor.

I came by affinity urgent care with intense pain in my leg that was making it too painful to walk…read more When I arrived, the front desk worker was friendly and quick to get me checked in for care. A nurse came by to get me with a wheelchair, checked my vitals, and took all the necessary x-rays. The doctor, Paul Reilly, seemed experienced and gave me good advice for rest and care. The whole visit took less than 20-30 minutes. This is a quick and affordable spot to get your urgent needs met.

Sat in the waiting area for 15 minutes and nobody ever came to the front desk but two people saw me…read moresitting in there never checked to see if I had been taken care of yet or anything. I was the only person there they were not busy. Waste of time

Their number has changed!! Here is the new one: 713-803-1830. Dr. Dimalibot is super…read morekind/knowledgeable, the PA there is great, and you get quality care for an affordable price. They also offer discount well women exams (complete PAP and labwork at a fraction of the price offered at other doctor's offices!) and offer sliding scale pay. It is a discount clinic but it's clean, they can usually get you in same day if you really need them. An affordable option over urgent care for those without health insurance (during business hours).

Dr. Ricca is the most compassionate, empathetic Doctor I have ever seen. She listens, spends time…read morewith me and is in no hurry to get to the next patient. I just love her!