Very responsive and able to get me in as quickly as possible. Did a great job diagnosing the…read moreproblem and quickly repaired it. Friendly, quick, and quality work. Appreciate the clear communications via text and phone calls.

We had ignored our septic system for 10 years and didn't even know where the lids were located…read more Premier handled the process from beginning to end with courtesy, efficiency and excellent communication both over the phone and in person. The owner/operator's experience really shows as he was able to deduce the location of the lids rapidly even though they were buried under a brick patio. He explained many aspects of our system of which I was unaware, and provided advice on caring for our system going forward. Pricing was more than reasonable. I wouldn't hire anyone else.

We bought a house in Belfair and needed an inspection and pumping right away. After contacting a…read morefew places we found Mike. He was able to accommodate our time frame and was reasonably priced. Came out and took care of everything, he is very nice and helpful. Definitely recommend!

Mike did an awesome job!…read more His pricing was better than his competitors, he showed up on time and was personable, and was flexible when I had to reschedule. While he was pumping out my system, he taught me a ton about best practices in operating and maintaining my septic. He even let me make a video of him to share with my husband so we both knew what was going on. I liked that he was a one-man shop, and just a really nice guy out there doing the dirty work, and doing it well. No one looks forward to having their septic pumped, but Im actually looking forward to seeing him again in a few years because I know I'll get great service!

Eduardo was great! I was a little skeptical at first since he doesn't have a website and I had to…read morereach out through Yelp, but after seeing his reviews I gave him a shot, and I'm really glad I did. He was very responsive, communicated his ETA clearly, and is obviously very knowledgeable about septic systems. He explained everything in simple terms and didn't make me feel overwhelmed. Pricing was similar to other companies I've used, but I got way more value from the service. My experience with Eduardo (Septico) was completely different from a previous company I hired, who made me feel judged instead of actually helping. Eduardo showed up with the intent to diagnose and fix the issue, and even handles repairs, which was a big plus. Highly recommend! He's honest, knowledgeable, and easy to work with.

Prompt response, reasonable quote. I haven't used the service yet, the initial contact was very goodread more

For the last 15 years, this company has answered every call quickly and professionally. I can not…read morepraise them enough. I have dealt with countless service companies over the decades and none have equaled the service and courtesy of House Brothers. I offer my unqualified recommendation to any who call this company.

Would not recommend. Not only did they put the check valve in backwards, allowing the pressure tank…read moreto fill with the pump continually cycling on and off while I was gone at work, which I had to find and remedy, but the excavator hit the siding on our house damaging part of it, knowing that we were going to be moving out of the house soon and didn't have time for them to come out and fix. I felt I need to have all of the work they did double checked.

I called Brent Nuckels construction after several weeks of frustration over a failing septic. There…read morewere backups into the home and foot dragging by another company. It was truly nightmarish. I started calling around to alternative septic companies and had a lot of trouble getting calls returned or a commitment to perform. I had worked down the list of septic designers in Kitsap County with no satisfaction until I hit the "N's". When I dialed Nuckels construction, there was no voice mail or stonewalling. Holly Nuckels answered the phone and immediately instilled confidence with a line of questioning and suggestions that demonstrated a profound understanding of septic technology and process. She promised to take on my project immediately and see everything through to completion. She and Brent were on site within a day and all my cares and worries evaporated! They cleared the existing failed field to a degree that held us through the permitting and construction arc. This was a complex, extensive replacement that including rehoming the entire drain field. Naturally I expected a lot of disruption to the landscaping, but was amazed at the care the crew took to try to preserve any established planting in the impacted area and to carefully remove all debris and level and tidy up the site in preparation for my landscape restoration. I simply cannot say enough about how grateful and impressed I am with the work this company did for me!

From the owner: Brent Nuckols Construction, Inc. is a small, family-owned business that specializes in septic…read moredesign, installation and maintenance. Whether you have a new construction project or a failed system, we can provide you with the design, installation and Monitoring and Maintenance for your new septic system. We pride ourselves on providing consistent, high-quality work and customer service at a competitive price. Because we are a small business, you are assured that you will be dealing with the same people throughout your project.

I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.

Epic Customer Service! After speaking to more than 4 different Pierce County / Gig Harbor Septic…read moreCompanies, Hemley's offered the best prices and immediate service. The others had add ons and higher prices. The service agent understood what I needed right away and provided excellent service. Just call & you will experience the same outstanding support for your septic needs. :-)

Nothing but high praise for these professionals. They were on time, skilled and friendly. The best!…read moreAnd, they're Tumwater local. Thank you.

The folks at Sound Septic were recommended to me, fit me into their schedule, and showed up on time…read moreand took care of what we needed done--all with NO upsell. I even got some helpful tips to save me some time, money, and frustration in the future. I highly recommend them, and will be calling them again.