Thank you so much to the Veterinary Emergency Group! My pitbull was bitten in the leg by a possum in the early morning hours Sunday and when I brought her in the were so caring and helpful. Carly, Andrew, Eric and Dr. Gonzalez thank you for so much for making Ruby better read more

My dog is like a son to me. He is 2 years and 4 months never had a real emergency, thank God. Until Sunday, we went to a barbecue in one of my friends house which has two dogs, he was so excited running around with them, he went to the swimming pool, he was extremely happy. When we got home with him, my sister in law saw that he was limping of his left leg, I got really concern because he didn't complain about it, so we took him to this awesome place PetPB Aimal Emergency he was treated like a prince. Detail: We just moved to Florida. Thank you everyone for the outstanding service. :) read more

Pet PB has very poor service for their clients. You are kept in a small room for hours without concern. They draw up a very high bill which include ex-rays when the situation doesn't call for one. You tell them why your dog is ill w/upset stomach the tech draws up a bill for $800.00 which include ex-rays even though you tell them that your IG is ill to a bad batch of dog food. They keep you waiting long for 2 plus hours. Without concern for you or your dog. DO NOT GO, if you have to... bring 2 credit cards and a days worth of food your going to be there a long, long time. I told Stephanie the tech that brought us to this very small room that I had diabeties and I needed to step out and get food. After being there for 2 hours I asked her to close my bill so that I can leave but she walked away instead. I guess I didn't pay her part of her high bill commission. I asked her for a place that I can get something to eat and she recommended a Dunkin Donuts without a drive through knowing I had two dogs with me and that I couldn't enter the store. She left my personal information on the counter when I asked her to close me out. When I came back she said that she had to re-due my bill and needed my personal information again with a. Really, Pet PB you really stink. You get a very poor service rating. read more

Late on a Saturday night my dog, Chester, was bitten on the head by a visiting dog. Chester had a pretty good gash and I knew it needed stitched up. I called VEG. believe it or not the veterinarian, Dr. Gonzalez, actually came to the phone and answered all my questions. I grabbed Chester and took him in for an exam & yes, stitches. It was a very busy night so it took a little time but absolutely worth it. Dr. Gonzalez was a rock star! She took care of my little guy and everybody else that arrived before and after me. I want to thank the VEG team and especially Dr. Gonzalez for taking such great care of my little Chester (and me). read more

Great service. Helpful and informative staff. Also, it's very reasonable for an emergency clinic.

Our 1 year old dog was foaming at the mouth. When I called, the vet immedicately came on the phone and told me what to do to clean out the mouth. As a safeguard she suggested we come and sit in the waiting room for 30-45 minutes to be sure our dog didnt have any seizures. (if she did have a reaction she would have been there for immediate assistance) They checked on her several times and released her with no charge. Since she didnt have any reaction we did not need to make an appt to see the vet privately. read more

Came in at 9:00 pm Friday night and that staff was just awesome. We had originally gone to two other emergency pet hospitals, only to find they were abandoned. This was a breath of fresh air. The staff are courteous and professional and were very attentive to our baby boy. read more

This center is just amazing. Compassionate, both about your pet and your wallet - When you walk into an emergency vet office, one already knows that the bill is going to be high - BUT when the quality of care is so high, so caring, so knowledgeable and thorough it does't seem so terrible (and the fact that you are given options along with the necessary knowledge to make a good decision for your pet is also a plus). Dr. Landes was amazing...My doxie, Cookie, was pretty sick this past Tuesday evening and there are not enough adjectives to cover how pleased I was with the way they cared for her...she did have to stay overnight and it was a costly visit BUT they did mention CareCredit. Which I applied for AFTER I paid the bill - they were kind enough to issue a credit on my AMEX and then charge Care Credit the next night. Their level of honest concern and knowledge are unsurpassed in my opinion. The only place to take your pet in an emergency!!! Thank you PetPB!!!! Susan L. read more

My dog decided to eat his leash on a Saturday evening. I called Pet PB and told them what happened. They told me they could help. They vet and her two assistants were all extremely helpful and reassuring to me, but more importantly you can tell they all care for the animals they treat. I've been to another local vet (non-emergency) that was scared of my dog and had no clue how to approach or communicate with him. This was NOT the case at Pet PB. Even after these 3 very helpful ladies at Pet PB had given my dog an injection to induce vomiting, when they talked to my dog his tail was wagging. They treating us very well and the charges were very fair. Thanks Pet PB! read more

We recently made a visit here on 03/15/20 because our beloved Trinka was not doing so well. We knew this was going to be a very difficult day and we had never been here before. We where so distraught with what was going on with our Trinka. She was in pain and we knew it wasn't good and we didn't know where to go because her regular vet was not open on that day and know we needed to act fast. This place was recommended to us and they where very nice. When we got there, they treated Trinka like a queen till the very end of our visit. From the entrance doors to the cozy rooms they have. It was perfect even though on a sad day they continued to make us feel a lot better about the entire process. We wanted to make sure Trinka felt at home and happy and not scared before she left us and that's exactly what they did. She felt comfortable and went peacefully surrounded by her loving family. They went above and beyond and my family and I can't thank them enough for everything they did. They took care of us big time! I want to thank Dr. Alli for everything she was so sweet! I just want everyone to know that I would 100 times out of 100 recommended them for any furr baby visit! On one of the most difficult days of my life, they made us feel special and I'm forever grateful we chose them! We just got Trinka's ashes today and the box and cards where so beautiful. Thank you so much again! For everything! #Blessed read more

Visiting the emergency vet is seldom a pleasant experience, but my recent trip there was as painless (for me at least) as possible. Our dog had surgery last week to remove a small tumor. When she managed to deftly remove all but 1 of the stitches, we were freaking out thinking that the seam on her thigh would open and get infected. So we took her to PetPB and they got her stapled up and back in business with a minimal wait. The check-in was efficient; she was triaged quickly, and the whole process took less than 45 mins. read more

Late last night we loss our beloved bulldog. The service and compassion we we received from Dr. O'Hara and her staff was exceptional. They made the loss a little more tolerable read more

Best group of Veterinarians I've seen in 15 years. I took my Mocca there 3 weeks ago for issues with CKD. The intake was a little stressful due to myself being agitated/sad, covid rules (Dr wouldnt come out and I couldnt come in), and the front desk girl being a little insensitive to the situation and maybe too direct. However I found out she was still new - Olivia. Dr O'hara took Mocca in and did an excellent job in explaining everything and keeping me updated. For the 2nd night Dr Gonzalez was there and was super friendly and let me come in and spend as much time as I needed with Mocca. It was the best feeling ever. I even got her to eat a bit. Everyone was super supportive including all the staff there and we even had a little fun seeing a squirrel. (Thank you Squirrel guy :) ). For 3rd and 4th night I had Dr Sanmarti and he was super nice, considerate and detailed. He was very calm and supportive and spent the time talking to me multiple times. Very attentive. I even got hear him speaking to a family about an emergency that was happening and he was very impressive. Carly was also very attentive and caring with Mocca and I. I called multiple times and they always took care of me. She spent her time checking out Mocca and showing me how to do the sub Q. Also, before the last night, Mocca got an ulcer on her eye from spending time at the regular vet, then when I brought her over to spend the last night, one of the technicians had the greatest idea to get Mocca's blood plasma and drop into her eye. That fixed her eye in hours. It was really amazing. Never seen anything like that. She should be running Animal Eye Guys. Even Dr. Stewart who I did not meet as Mocca was out already, gave me lots of support on the phone. Did mention the impeccable documentation done during the care??? Amazing. BIG THANK YOU to all the staff. Mocca is still kicking and doing as well as possible. She sends lots of licks. All I can say is I wish they did routine work as well and I'd totally do the drive. I'm glad to have a place to go for emergencies. :) All the best! read more

Caring, loving staff. There is a male tech that is just the nicest guy and so wonderful to your animal. I really wish I had his name - I'd sing him praises all over town. You might wait. We did have to wait a little bit, but that was ok. They were great. read more

On the last week of December 2009, our 8 month old kitty ingested primer containing ethylene glycol during a home reno project. It was late in the evening and we called PetPB who immediately instructed us to bring her over. Perhaps it was an off night or they realized our situation was urgent, but we didn't wait long. One of the vets examined her and said he had researched treatment for antifreeze poisoning in cats on our way to the clinic. He didn't sugarcoat that if she had ingested alot of the primer, she had an uncertain prognosis, which was hard to hear but I appreciated. An initial blood test confirmed that she had ingested a large quantity of the poison. They had the PRICEY antidote on hand that was off-label for use in cats and we gave them permission to use and had her hospitalized for treatment/IV fluids. Over the course of the next five days, she remained at PetPB for treatments, fluids and constant blood tests to check on her kidney function. They were incredibly sweet to her and filled up her crate with blankets/soft toys, even though she got cranky at all the needles and proding. They let us come and visit her at any hour of the day, and we made a routine of going by to visit her (and brought cookies for the staff!). On New Year's Eve, they discharged her to home with follow up and bloodwork at our regular vets the next week. When I went to our regular vet's the following week, they already had the faxed records from PetPB and the recommendations for a series of follow up blood work-ups to check on kidney function over the next month or two. She is now 4 years old and perfectly healthy (with a strong dislike of vets). I thank all of the vets at PetPB for saving our kitten's life. Thanks to their knowledge and care, she survived what would have otherwise been a lethal poisoning. read more

Just shoot your pet in the head and save yourself the heartache of having to choose between selling your organs and saving your pet. Nothing disgusts me more knowing that my pet could potentially live but because I didn't have more than $700 my only choice was to euthanize my cat who got attacked. These low life scum aren't here for your pet it's all about the money. Period. The doctor is unprofessional, wears sandals to work with the most nasty ass feet, you can tell they just lounge around waiting for their meal ticket. Nothing makes me more angry than these money hungry assholes. NOTHING. If your pet is having an emergency and your lucky enough that it's during the day, go to paw2help. It's a place where they ACTUALLY care about the animals, very low cost! Last night I had to put my baby down after saving her life once before, all because I didn't have $2000. Fuck you PetPB, you're scum. read more

Rushed my beloved cat into the office during a life threatening asthma attack on Saturday afternoon not knowing at the time that's why he was unable to breathe. I called ahead so they could meet me outside and get him attention ASAP (no one is allowed in currently because of COVID-19). I was visibly upset and they comforted me with tissues, water, and reassurance he would be stabilized and I would be contacted immediately. Within maybe 10-15 minutes they called with a general evaluation and sent over a quote. They also provided the option to video call with your pet and doctor. After speaking to the vet I opted to do X-rays so they could be compared against previous radiology reports from several months ago. They quoted me slightly higher on the invoice so at the end of my visit they informed me I would be receiving a modest refund to my card. We went home with an oral steroid medication as well as an emergency inhaler to hold us over until his meds come in the mail. They offer a price point similar to my regular vet and I would highly recommend their services. read more

I understand reasonable care but this Vet and staff seemed to take every opportunity to increase billing with unnecessary tests and medications. read more

Don't even bother... Horrible staff... Expensive is not the word... May be state of the art but they leave your pet on a cold tiled floor.. they are telling you the tests they are going to perform before they have even got your pet out of the cage... Due yourself a favor and go an extra 2 miles to a better facility!! These are no way pet lovers! It is all about the MONEY!!! Greed is your downfall! read more

This review is for the after hours emergency center. We took our 1 yr old dog into the hospital at 3am because he was having trouble breathing, hyper-salivating, and crying out when we tried to pick him up. When we first arrived at the hospital we were let in through the front door by a woman. She did not say hello, ask how he was doing, or what was the problem. She just walked straight into the back. Another girl came out and handed us some forms to fill out. Once they were filled out, we were escorted into a room. The veterinary tech said the vet would be in shortly. After about 10 minutes we were starting to panic and thought our dog was going to die, we began to search the hospital for the staff. In the waiting room was the lady who had opened the door for us when we first arrived. My husband asked her if the vet was in the building and going to examine our dog. She rudely stated that SHE was The Vet, Dr.Wahler, and that she would be with us shortly. My husband became very upset after now finding out that she was the Doctor, and while our dog was having trouble breathing she was just sitting in the lobby for almost 15 minutes now. Mind you she had not even come to asses our dogs condition. She then stated the "if we are patient she will get to us sooner than if we bother her"!! Are you kidding me?!! This is an emergency veterinary hospital! I didn't rush my dog there at 3 am for something benign! I heard her and my husband arguing and she then says, "A cat is on it's way in, and it may be dying, so I am waiting for the cat first. It's called practicing triage." After being there now 20 minutes, I called another emergency clinic, and we left to bring our dog there. 10 minutes into our drive elsewhere, Dr.Wahler calls my cell. She states that she just noticed we left, and wanted to inform us that the cat had died on it's way in, and that if we would like to return now she will look at our dog. I could not believe the nerve she had! I advised her we were going elsewhere, and that for the record, I am a nurse in human emergency medicine and I know all about triage! In triage you assess the patient you have there and can save, not just sit in the lobby till another arrives, which may not live! I will NEVER take my pets back to this emergency vet! We ended up going to Calusa emergency, and they were amazing! Learn from my experince, do not take your pets there, go anywhere else instead! read more

If I could give this place less than a star I would. This is money generating business above all else...remember that when you go in. Be prepared for the onslaught of unnecessary tests they will absolutely push on you. If you are not cognizant of the issue with your pet, or in a heightened state because of the situation, they will take advantage. My dog came in for an eye problem and ended up with recommendations for xrays on hips which she has absolutely no issues with. They prey on a sensitive situation and of course, you want to everything you can for your pet. I did the blood work and it came back negative as I suspected. You are better off going somewhere else, anywhere else. If you care about your dog or cat as I do, you will avoid this place at all costs. read more

I came in on a Sunday night going into Monday morning with my dog who was having a vomiting episode. It was dead quiet and my car was the only other car in the lot. The vet tech who let us in (the doors are locked at night) seemed very disconnected and didn't have the greatest bedside manner. She didn't introduce herself, ask for my name or my dog's name. She just took us to a room and jumped right into examining her. My dog hates having her temperature taken. With most vets and techs, after sensing that my dog gets agitated when having her temperature taken, they often praise her when they're done. This particular tech just pulled out the thermometer when she was done and asked me to fill out some paperwork. She didn't even tell me if her temp was normal! I had to ask her!! I'd like to note that it didn't seem as though the tech had a nasty demeanor or was a mean person. It was more that she didn't have the proper decorum that a vet tech should have - interested and compassionate. She just seemed off. I actually left before the vet came out. That's how uncomfortable the interaction with the tech made me. The whole thing felt so weird that the thought of meeting the vet left me with a bad feeling. I just decided to take my chances and go home. I really didn't want to spend another minute there. read more

This place is the biggest rip off. I understand it's an ER and costly, but the service suck and they lie just to get money. If they had it their way my visit would had cost 950$ because my cat threw up a worm. They talk to you in doctors terms, they make you feel like your cat is dying and you don't take good care of it. The staff is so fake and they all lie. This place is worst then going to a used car lot. I brought my cat in because she threw up a worm. They told me my cat needed an EKG, X-rays, blood work, and a fecal exam. It's such bs I decided to do the fecal exam because that seemed the most logical for her symptoms so they come back and tell me they couldn't do that exam. After the doctor fingered my cats ass and her glove had shit on it but they couldn't do fecal exam. So I did X-rays and that shows nothing. SURPRISE I should had known better. They gave her a dewormer that's really all she needed silly me caring for my kitty and they had me so nervous saying they felt this and that and her breathing doesn't seen right. Of course she breathing heavy she is nervous as hell and knew you people were liars. They say they are top of the line but they are really SCUM of the earth. I feel bad for them as people and their pets if they have them KARMA is a bitch and she knows everyone's address read more

The Vet, who looked like she was 16, tried to gouge me for over $600 for tests on my cat. Brought her there with infection in arm. Left with antibiotic and paper cone the assistant tied around my cats neck. She told me the cone would be fine on her in the carrier. On the way home, my cat was moving around alot. While driving, I unzipped carrier and realized my cat was dazed with her tongue hanging out and her paw between the cone and her neck. I pulled over asap and untied the cone, which was tied too tight by the vet assistant. She almost died, I gave my cat the antibiotic the next day. She immediately threw up 6 times until her stomach was empty. Basically, I wasted over $200 going here. The next day I went to her regular vet, Dr. Armstrong at Bestvet. They kept her for the day, didn't need to do the bloodwork, x-rays, etc. the Vet at PetPB recommended and diagnosed her with flea allergy just by looking at her. Gave her an appropriate antibiotic and IV fluids for $78. Next time I will wait until my regular vet is open instead of going to this place which is over-priced, and inexperienced. read more

I had an emergency yesterday with my dog getting bitten by a water moccasin. After the attack I was extremely worried. I called my vet and they had this place listed as their go to emergency clinic. I show up the first thing shoved in my face is papers and a very obnoxious woman, telling me this won't be cheap. Of course my concern of my dog was huge, but at this moment I'm not sure if she has even been injected with venom. However this obnoxious woman was pushing papers in my face. I called my husband to let him know how much she was saying it could cost. Starting at $500 to $1400. Again we still didn't know how bad the situation is. My husband spoke with her and just asked her to itemize all that needed to be done and that we would discuss it and go from there. She then with attitude took me and my dog back to a room where she said my husband is not a priority and left the room, also leaving the door cracked. Then she proceeded to talk to another person loudly about my husbands question and concerns. I yelled out that I could hear them. She continued to say I was out there crying like a baby and then laughed. I have NEVER felt so disrespected by a so called professional business. Of course I left immediately and took her so where else. Where we were treated very kindly. And luckily my dog was ok and not injected with venom. I walked out happy and it didn't cost over $500. I will tell everyone I know who has pets this story and hope you reading this, won't take your pets here either. read more

This is the most amazing caring and helpful place for an emergency or surgery. I can't recommend them enough. The staff is supportive and sweet and attentive. I got texts and photos of my puppy all night long and I really can't thank them enough for all they have done and continue to do! Thank you thank you thank you read more

We just walked out of this office and drove 20 minutes to another emergency vet-that is how bad this veterinarian's office was! The rudest, most uncaring vet I have ever encountered. They asked for a $500 deposit before they even looked at our cat, and then they wanted $600 to take a fish out of our cat's lip. When we refused treatment, they tried to bully my senior citizen mother into spending the money by telling her that she obviously did not care about her cat! Horrible!! We took her to another emergency clinic and had it taken out, very quickly, with much better treatment, for $100! They only care about the money, I felt like we were negotiating the sale of a car, not non-emergency treatment of our cat! Stay away from this place!! read more

I unfortunately lost our dear cat to a head trauma but rushing him to PetPB was the best possible solution last Sunday evening. I knew they were there and what a great and trusting place. I can not say enough for the staff whose compassion and expert care were so comforting to us. They are so sincere and you can feel you have done the best possible for your pet. read more

I will never bring my dog back here. All these people want is money and refuse to give continued care after they get paid. My dog was bit and I had to take her here an in emergency late at night. Before the Dr. even examined her they talked about money. Then the Dr. examined her for 2 minutes stated she needed drainage tubes and stitches but the nurse would be in, in 1 minute to talk about more money.... $1500 later they stated i needed to followup with her vet to remove the tubes and stitches. That is ridiculous, $1500 and they refused to followup with my dog. I spoke to my vet and another vet office and they stated, that PB vet was absolutely wrong and should followup on the procedure they started. I brought her back in to remove the drains and they did, at no charge however told me my dog had a possible infection and refused to give her antibiotics, that I had to followup with her vet!! I called the office manager twice and never received a call back. All these people want is money!!! I never once complained about the price because I know these procedures are expensive however I do expect followup and continued care !!! read more

This place is truly amazing. I had come there with a knot in my stomach because I had just had a horrible experience at another vet with my other dog. I came into PetPB with my 3 year old dog with the early stages of a severe case of pancreatitis, which took a turn for the worst while we were in the patient room. Dr. Linde was so detailed and helped us to really understand what was happening and what we needed to address to begin treatment. She was so kind and understanding of our situation, I'm a young college student, and I truly felt she cared about our little family and wanted to help my dog and do what's best for her. I thought the prices were extremely reasonable for what this place offers and the treatments they have.I have paid much more at other ripoff vets for a standard procedure. I was happy with the staff and the facility and I truly believe they saved my dog. She has fully recovered thanks to Dr. Linde and this great facility. read more

The 2 stars is for the warmish welcome by the manager and the fact that I didn't have to wait. I was with my precious little cat who was in respiratory distress and seemingly gasping for air. The first order of business was the money. I was told immediately that office visit and her oxygen was gonna cost me 89.99 and 64.99 respectively. What do I say to that no? So my girl was taken back for what I thought would be a comprehensive evaluation of her condition coupled w oxygen therapy. Idk what they did back there as I was told to have a seat while my "estimate" was prepared and that someone would be w me shortly. I had googled my cats condition and knew it could've been a multitude of diagnoses. Well to keep it rather short I should've just waited the extra day to go to a non er vet cuz I was told that without the needed countless tests there was no way of diagnosing my cat. (Unless I handed over min of $800) but up to $1000. So my choice was to leave her there for "a couple of hundred dollars" overnight w oxygen therapy, pay the entire amount they wanted for X-rays, blood work etc or take her home where she'd "most likely not make it through the night". I calmly explained that I'm a single mom, limited funds available, have adopted 5 other cats whom all live with me and under very loving conditions and I couldn't afford any of the options offered. I was pretty much dismissed, told to go to a budget vet the next day if my cat made it. I left quite downtrodden and felt guilty not being able to afford the care my sweet kitty needed but had to make that difficult decision. Go into debt, be late w rent, cut grocery bill for my family or have faith that if it was my babies time to leave us, I'd have to trust the universe on that and let her to be with her brothers and sisters before her. So home we went. Several days passed and her breathing was still strained. About the 4th day w lots of love and cuddles, she jumped up on me purring and happy. Eating and drinking resumed as did her grooming and litter box habits. So all on our own, my kid and other fur kids healed her. Without a follow up call from this "company" to check on her as I've had other vet offices do. The staff was nonchalant about the whole thing, I was devastated at the thought of losing my baby. But I really felt that it was in fact for them totally, undoubtedly "all about the Benjamin's. The almighty dollar and it felt more like a let's make a deal contract or car dealership type of situation than a kind, loving vets office I wished it was. read more

This practice has definitely earned 5 stars for the top notch facility and animal care. This unfortunately is not my first visit, and I highly recommend this facility. I brought my kitty in Saturday, 11/19/16 with a UTI and blockage. He quickly improved and was transferred to his regular Vet this am. My only great frustration is with the lack of communication ! I arrived at 715, this am expecting my Kitty to be returning home. Only to be told, he would need to go directly to his primary vet. Had this information been communicated to me , I would have made the necessary arrangements and been prepared. This made for a much more stressful transition for both my Kitty and myself ! Once I arrived at my regular vet, none of his medical records had been transferred, and my vet only knew I was coming because I had called. The medical records should have been already transferred and the PB over night Doctor should have called and given report to me as well as his primary vet ! AT 945am, I called to check on the status of transfer of his records and it still was not done!! Ridiculous & Outrageous ! This is among the most expensive pet care available and should be accompanied by excellent communication to assist the animal and owner in the recovery and healing process!!!! Christa RN read more

I took my Australian Shepherd Sophie here for an emergency as she was hit by a car at 7 am. I arrive banging on the door and the doc and nurse are agitated and taking their sweet time. My wife is distraught as we are carrying our dog in the office and she's asking the vet to help save our dog. The vet then replies he's closing soon and we will have to go somewhere else if she needs more work. This is understandable if she is stabilized. But the kicker he checks her on the table and tries to do a pupillary reflex with no response. Now me and my wife both being doctors knew at that moment she's gone. But the doc proceeds to say to us in our grieving state and I quote "Well she may not be needing to go anywhere"! Now what kind of way is that to tell someone there dog has passed. It was completely unacceptable and totally ignorant. I will never recommend anyone here and will tell everyone about my awful experience. read more

Brought my dog in for an emergency situation. Both Dr Sue Finn-Bodner and nurse, Lindsey, fully explained everything to me, outlined a proper treatment course and started treatment. Yes the costs were pricey but fully needed. All were kind, understanding and patient during my time of high stress. read more

We brought our 2 month old puppy there last night (10/21/16) because the spot where he was fixed opened up. We came in and we're put in a waiting room right away. After a few mins the tech picked up our puppy said she needed to multi task, took him out of the room and moments later we hear yelping and crying from the hallway. Our puppy was brought back with three staples. They didn't consult and I didn't see the vet until AFTER this was done. I was disturbed after it happened and they refunded me my consultation fee. I still feel disgusted that they would perform a procedure on my puppy without informing us first. We had spoken with our vet and they said if they wanted to glue or suture it to get a cone and they would do it for us in the morning. We never even got that choice because they made the decision before we had a chance to. And I will be contacting the licensing board for the state of Florida for this vet performing a procedure on my dog with no consent. STAY AWAY FROM THIS PLACE! read more

I took my cat to this animal ER because he was not breathing right and I knew he was dieing. He was very old. The tech took my cat into the back of the facility and said they would give him an intravenous. We had to wait quite awhile to be escorted into an exam room. Then they euthanized my pet - I believe he had already passed. I requested and signed for a private cremation. When I returned home, a couple of hours later was reviewing the paper work - they had listed a communal cremation. I was horrified. Went back over to the clinic immediately. The tech assured me that it was listed correctly. He showed me their log book, etc. I am still very nervous over this incident - and I pray that my pet will be treated with respect and his ashes returned to me as they should be. I don't think they gave me and my pet the kindness and consideration that was so deserved. As far as I know, we didn't even see a doctor. They acted somewhat disorganized and didn't act the way I expect such a facility to function. My pet was with me for almost 20 years. read more