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Veterinary Emergency Group

4.2 (199 reviews)
Open Open 24 hours

Services - Veterinary Emergency Group

Emergency pet hospital

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Ziggy P.

Thank you for helping animals when they need it. Not just cats and dogs like other places. Everyone was so respectful. Thank you for helping sweet Macy the rat to rest in peace. You guys are real heroes!! all animals deserve respect, go vegan

The doctor and nurse were very knowledgeable and explained everything well. Everyone we interacted with were friendly and caring and put me at ease during a very frightening situation for both me and my dog. They even brought him a comfy bed to rest in while getting his treatment. They went above and beyond for us.

My dog was sedated for treatment. The team who took care of her on December 24th around 1 am was excellent!
Liz E.

The team the night I took my dog for urgent care was excellent. Everyone from the front desk (I didn't get her name), the nurse (Sheenan, I think her name is but not sure), and the veterinarian were perfect. I was greeted and talked to patiently during check in. The nurse was fast, a total pro, super helpful as she also noticed my dog's overgrown nails, she did so much in just half an hour. The veterinarian is so nice, thorough, very kind, comforting, and calming. Having this team made me feel calm that my dog is in great hands. It's very much appreciated, especially during the stressful holiday season. Thank you to all three who were awesome in every way and for taking great care of my dog. I wish every vet visit can be this great!

Ruby says thank you!

A few months ago, my dog ingested 40,000 mg of ibuprofen. This is over three times the lethal amount for a dog her size and 40 times the amount that would cause G.I. damage, my dog typically weighs 50 pounds but dropped down to only 36 pounds when this incident happened now a few months later she's up to 47 pounds! thanks to VEG my dog is now only experiencing very mild kidney damage and on track to making a full recovery! I only found out that she ingested this medication a few days after the fact, as she was being Pet sit by somebody and I was not aware, I went into VEG 3 days after the initial ingestion they worked with my financial limitations and we're very patient and understanding they explain things very in depth and truly do care about the dogs they see I have never experienced such a positive environment when taking my dog to a vet they demonstrate amazing sympathy and I cannot recommend this place enough! Thank you VEG boynton for helping my dog pull off this miracle!

The morning we were able to have Billy back home! Thank you!
Michelle

They were so caring to our dog and us!! From the moment we walked in the door in the middle of the night. They took us straight back and started his care. They involved us every step of the way. They let us visit as long as we wanted. If we weren't there, they would call and text to update us. We never had to wonder how it was going or if there was a good time to visit. We were welcome at any time. Even watching them care for a big emergency that came in while we were there. They comfort the dog and owner equally. Everything about the care of our animal and us was amazing! We are so thankful to everyone there!!

This is Merlin in his prime

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1 year ago

They will take your money for very little. I hope you have a few grand to spend and that's just to monitor

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6 years ago

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2 years ago

Beyond amazing place. I've been here more than you'd ever want but every time the service, care and compassion is amazing.

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2 years ago

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2 years ago

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2 years ago

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4 years ago

Such a great place. The staff was amazing. They made our little girl feel better. Highly recommend if you need emergency care.

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6 years ago

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4 years ago

Very caring staff whether they are healing your sick pet or you bring you pet that passed away. They are very compassionate.

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Veterinary Emergency Group Reviews in Other Languages

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Review Highlights - Veterinary Emergency Group

Sanmarti and his team Lauren, Marina, Amanda and Olivia for taking such good care of my baby Bunsen.

Mentioned in 4 reviews

Read more highlights

VCA Palm Beach Veterinary Specialists

VCA Palm Beach Veterinary Specialists

3.1
(193 reviews)

I came in for the second time because my dog is on a prescription diet. We found out the hard way…read morewhen he was only a puppy and he is on it for life. They do specialized testing in different areas according to the pet's needs. Both of the visits have been informative and pleasant. The staff is very professional and the food has helped my dog's vitals as well as his overall health. I recommend them and they have been very helpful.

I wanted to take a moment to share my experience with VCA Animal Hospital…read more Although the outcome for my cat, Dirk (passed away on 3/15/26), was not what I had hoped for, I truly appreciate the level of care, compassion, and professionalism both teams showed throughout the process. From the very beginning, they made sure not only that Dirk was being cared for, but that I was supported as well during a very difficult time. Every interaction felt thoughtful and genuine. The staff took the time to answer questions, walk me through options, and ensure I felt informed and not alone in the decisions I had to make. What meant the most to me, though, was what happened after. I received (handwritten) signed condolence cards from their staff. That small but meaningful gesture spoke volumes about the kind of people they are. It showed that they truly care - not just about the pets they treat, but about the families who love them. Even though this was an incredibly hard experience, I'm grateful that Dirk and I were surrounded by people who treated us with such kindness and respect. Thank you for taking care of him, and for taking care of me.

Pet Emergency and Referral Center

Pet Emergency and Referral Center

3.3
(65 reviews)

I had a very frustrating and disappointing experience at Pet Emergency and Referral Center…read more I came in specifically because my primary vet does not have a CT scan machine, and my 80 lb dog has a growth on his chest that needed imaging. When I checked in, I clearly explained that I was there for a CT scan. The younger staff member at the front desk was polite and checked me in without issue. After waiting, I was seen by Dr. Jessica Martin. She checked my dog's vitals and examined the mass, then confirmed that he would need a CT scan--which is exactly what my primary vet had already told me, and the reason I came in. However, she then informed me that their CT machine cannot accommodate a dog of my size and recommended I go elsewhere. This was extremely frustrating, as it could have been addressed before I was checked in, given that I clearly stated my reason for visiting. The situation became worse at checkout. I was told I needed to pay for the visit, which I questioned since I came in for a CT scan that could not be performed. The younger front desk staff member understood my concern, but another employee, Gretchen, intervened. During the discussion, Gretchen told me that I had not said I needed a CT scan when I checked in, and even stated that if I had said that, it would be a different situation regarding the bill. At that point, the staff member who originally checked me in overheard and confirmed that I did clearly say I needed a CT scan. Despite this, Gretchen immediately reversed course and stated that it didn't matter, that a consultation was done, and that payment was still required. This contradiction was frustrating and made the interaction feel dismissive and unfair. While a brief exam was performed, it ultimately resulted in the same conclusion I already had, without providing the service I came in for. Better communication upfront could have avoided this entire situation. I also want to specifically note the conduct of Gretchen at the front desk. Her tone was dismissive and argumentative, and her inconsistent statements during the interaction only added to the frustration. This reflects poorly on the professionalism and customer care at this facility. I would not recommend this location based on my experience.

This is our second visit in my beloved Service dog's life. It was discovered on Aug 8 (over 3…read moremonths ago) my dog has Hemangiosarcoma cancer. Living in NC we were able to get her enrolled in the Yale Canine Cancer trial. We drove to Richmond VA several times for those special vaccine treatments and needed to find an Oncologist in FL who would work with us. This has been a scary tightrope of hope in this long road to goodbye to my best life partner. I sent the other DVM files ahead of time so PERC could be prepared but wasn't expecting they would've actually thoroughly reviewed and checked all that. It was volumes! From the moment I walked in the very talented and skilled Nicole greeted me in a private room with my dog. Today, our second visit to thoroughly update the ultrasounds and X-rays, I could t help but cry with relief that Nicole is thoroughly familiar with the volumes of documentation and my dog's particular case. This is such a hard struggle to do by myself, but I truly feel the team of Dr. Zaidi and Nicole mean my dog is in the caring hands of people who are as concerned about her as I am. We hope to be able to continue for the entire season with this wonderful Specialty Veterinarian Practice. They remember the details of complicated cases and they truly care with compassion for the humans as well. Most highly recommended ! I'm so glad we discovered this board certified Dr Bushra Zaidi and her excellent facility in here South Florida.

Boynton Beach Animal Hospital

Boynton Beach Animal Hospital

3.2
(11 reviews)

Many more years and now more pets at this spot and still…read more They always discuss multiple options and the entire staff is so knowledgeable and patient Will keep coming here

If you are considering using this animal hospital for even a goldfish, please do yourself a favor…read moreand DO NOT. dr. Netzly, the "veterinarian", is not only unprofessional, rude, petulant, and unsavory, he is a consummate liar. I made an appointment to simply have a rabies shot given to my beloved dog. When I saw that I was five minutes late for her appointment, I called the office and communicated the fact that I would be a bit late for the appointment. I arrived exactly twelve minutes late for the appointment. This "dr" stated in a response to my review that I was 40 minutes late. A lie! And later in the appointment he told me that I was too stupid to find his offices. FACT I assume that my Ph.D. is not ample educationally for his belittling, his rudeness and his unprofessionalism in his less than modern, uncomfortable and shabby offices. I brought Sophia into the tiny examination room with a muzzle that I requested as I know that she doesn't like to be prodded and needled. I held her and this "dr" entered the room, without a hello, without introducing himself to me and asked me if I was holding her. I stated to him that I was. He said to me, and I quote, "I heard that bullshit comment before." I stood up and calmly asked him not to speak to me in that manner. He looked at me in the same manner that Sophia looks at me quizzically! I should have left at that time as I realized his negative energy and attitude was from being twelve minutes late, but I didn't. So I said let's just do this and be done with it. I grabbed Sophia around the chest and secured her muzzled head while he injected her. Somehow she then managed to wriggle backward out of the muzzle and my grip and, unfortunately, bit the "dr" on his wrist. He became inconsolable and began yelling to the vet tech to call the humane society that my shepherd mix was a vicious dog. I pleaded with him to please reconsider, that I was so sorry that she had reacted that way but he was resolute (not realizing at that point that this would be considered an occupational hazard). Then I told him that I was a Vietnam Veteran and to please give her a break for my sake. His response, and I quote, was, "I don't give a shit who you are or what you did." Sophia never bit anyone, prior to this incident and the only report on her was her off of the leash. Another lie by this 'dr'. It is my humble opinion that he should seriously consider retirement before he inflicts his negative emotions, his nasty attitude, his ramshackle offices and his unprofessionalism on another unfortunate, unprepared animal and owner.

Access Specialty Animal Hospitals - Palm Beach County

Access Specialty Animal Hospitals - Palm Beach County

3.1
(128 reviews)

I guarantee you they will kill your pet. The reviews here are true…read more ACCESS failed my pet and they will fail yours too. My cat had CKD and was treated very well at VEG. Then I took her to Access for additional care as a primary and they were difficult. Her values worsted at ACCESS. They inserted a feeding tube in her and when I slowly became aware of their unhygienic practices (caged pets, urine in blankets unchanged for 2-3 days, food in water bowl, difficult front desk staff) I immediately wrote a negative review for people out there. They immediately shut off all care for my cat including all prescription medications as a way to punish my cat to send a strong response to my negative review. They delayed releasing medical records so no other emergency vet could immediately treat her and no primary could prescribe her medications in time. She was in critical condition when they abruptly cut of service. They left me without feeding syringe to take home and give food through the tube. I had to go to an emergency to get tubes and meds. I contacted many hospitals across Florida and they were not shocked about Access as they are aware of them being difficult. Her condition got worse and so I took her back to VEG and they ran blood work. Turns out my cat had astronomically high values for white blood cells and very low platelets. Access did not run the full blood work to catch any of this. She got internal bleeding and sever infection from being at Access cages and overall poor / unsanitary conditions. Her blood work was never done to catch any of this. They only ran 2-3 values while ignoring full comprehensive care. Her blood work looked great on the 26th of April when she left VEG and just within a month of care at Access she was as good as gone. Plateles so low that additional testing at other clinics would put her at risk for more clots and bleeding. I assure you that no care is better care than Access. Please carefully review all negative reviews for a full perspective. They flag and delete negative reviews so you can imagine the volume of negative experiences people are actually having and aren't being reported.

they should take down the notices regarding their core value of minimizing the pet and owner…read moreanxiety they have in each exam room. we were referred to this hospital from our normal veterinarian as our cat has been experiencing poor balance and a constant head tilt. he has had on again off again ear infections, common for longhaired cats. the hospital advised he likely has a neurological infection that spread originally from his ear infection. the hospital performed an MRI to confirm it wasnt a tumor, and then a spinal tap/ear tap procedure to extract some of the bacteria to create a culture to make a specific antibiotic for him. ended up being $6,000.00. the day we picked our cat up from the hospital, we were generally rushed and not really warned at all on what symptoms to expect during his recovery period, or what to look out for. our cat did not eat, drink, sleep, or use the litter box for almost 4 days, then started developing flu-like symptoms. during the first week we called several times leaving notes requesting the vet to call back to confirm if the symptoms our cat was experiencing were to be expected, or if it was something we needed to bring him in on. we just dropped a very large amount of money on our cat and didn't want to bring him in to be charged if the symptoms were actually normal. which is why a heads up would of helped on what symptoms to expect/look out for when we originally picked him up would of been nice. after about a week and a half the veterinarian finally called back to advise the culture they were trying to use to make an antibiotic failed. which i understand happens, but is especially frustrating when we paid the high end price for these procedures and made our cat suffer just to be on generic antibiotics. we told the vet over the phone that he would need a refil on his generic antibiotics soon (since that is the only option for our cat now anyway)--only to find out the vet did not put in the refill order at the pharmacy. now our cat does not have his medication and we are again playing the waiting game on a call back.

Veterinary Emergency Group - emergencypethospital - Updated June 2026

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