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    1. Veterinary Emergency Group

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    Miami, FL

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    Veterinary Emergency Group

    3.9 (60 reviews)
    Open Open 24 hours

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    Reviews With Photos

    Melissa C.

    Obviously it's never a good feeling having to bring your pet to the ER, but Veterinary Emergency Group made the entire experience so much easier. From the moment I called to the moment I left, the customer service was truly top tier. What I appreciated the most was how much they prioritized my pup's comfort. They let me keep him right by my side the entire time while they cared for him, which meant everything to me. You can tell they really understand how stressful these situations can be. It was on the expensive side, but that's expected with any emergency visit. DR Alvarez was amazing, patient, and very gentle with my pup. I honestly have no complaints. Thank you!

    Elena K.

    Friendly and competent staff that does a great job supporting pet parents during some of the most difficult times. Everyone always has a positive and empathetic attitude. You can often get a private room with your pet for an overnight, which is a great option. The have snacks and beverages in case you're there for some time. That being said, I think some of the facilities could be a bit more cleaned. For example, we noticed dried blood stains right under our feet and they were not from our animal. Otherwise, a great team.

    My pet ferret
    Angie P.

    I had such a great experience here. The veterinarian was incredibly kind, patient, and attentive with my ferret. You can tell he truly cares about animals and takes the time to make both pets and owners feel comfortable. I really appreciated how gentle and understanding he was during the visit. Highly recommend!

    Invoice

    We took our cat there due to Jaundice, as we had noticed yellowing in his ears. The lady doctor who was there reassured us that she has to run all the diagnostic testing in order to pin-point the reason for the jaundice. $1,900 and 2 hours later, she came back empty-handed, and her recommendation was that we left the cat there for three days in order for them to provide the care that he needed and to take more tests in order for her to find the reason he has jaundice, something for which she failed to do so during the first round of diagnostics. She was very adamant about..." we have to find the reason why.." she kept repeating over and over. You would think, with $1,900 worth of tests that she would be able to find the reason why. Regrettably, we decided to leave him there for a day, just to be on the safe side, which cost us another $3,200. We came the following day, picked him up, went home, only for his condition to be worsen. One day, I called a friend of mine, and during our discussion he mentioned to me, that one of his best friends was a vet up in Port St. Lucie. My best friend got his friend on the phone, and after the Vet speaking with me, I realized that these people at the VEG Hospital in Miami not only are incompetent and did nothing more than racking up the bill, but also it turns out that they failed to even give us the most important medication for his condition, which would support his liver (jaundice affects primarily the liver). My friend's veterinarian asked me if the VEG Hospital gave me that medication to support his liver, and I told him no, they never gave us that medication. I explained to him that they racked up the bill and that the doctor was very aggressive with her sales approach and technique. And we ended up paying a total of $5,000, which included the diagnostic treatment for which by the way they came back empty-handed, and also a day of a stay which provided no benefit to our cat. Here we are, a week after and we are calling them to give us a medication that they should have given us from the get-go. Now we are in the second week and we're calling them to refill his liver support medication, for which now they're refusing to do so. Please do yourself a favor and stay away from this hospital as they are incompetent, and the only thing they know is how to rack up the bill. Find a vet that will care for your pet instead of caring for their bank account. $5,000 after, you would expect that they would know what's the reason for the jaundice. Not in this hospital, apparently. And this is a note for the VEG management: please don't even bother to respond with your generic crappy response how you care about customer service and how you would like us to reach out back to you, so you can address the concern. Spare yourself from the embarrassment.

    Frank G.

    This last Friday I had to rush my cat to emergency because of gagging and kind of erratic behavior. This was my first time going to emergency and didn't know where to go. After a quick search on Yelp and Google and reading some of the reviews, I decided to go to Veterinary Emergency Group (VEG) in Edgewater. It's within a mile from my place so it was good that I didn't have to go across town this late during the night. Upon arrival, I was greeted and they started examining the cat. There was zero wait for me on a Friday night at 2 am, yes zero wait. The place is pretty clean, modern, with a lot of equipments onsite. The personnel was pretty knowledgeable, friendly and took the time to explain what it could be, what they were proposing, the financials, everything. I can't be happier with the professional service I received. Around 4 am, I was heading out with a treatment, x-rays and full examination done, etc. A few days later, they even called me to follow up and see how he was doing. This was a surprise for me, not even doctor offices call you to see how you are doing. I really give them kudos for that. Thanks VEG for making this less stressful than what it could have been.

    Thank you so much to everyone on the team for helping my dog and for being incredibly supportive and attentive to us as owners during such a difficult and emotional time. I came in late Sunday night with my 13-year-old dog who was in a lot of distress and not doing well. It was terrifying, but from the moment we arrived, the team took immediate action. Dr. Mish didn't hesitate for a second to begin helping him, and both she and Dr. Gonzalez were compassionate, supportive, and incredibly thorough. Thanks to their care, they were able to diagnose and stabilize him enough to get him healthy and ready to go home. I truly believe their fast and thoughtful response made all the difference. What meant the most to me was being allowed to stay by my dog's side all night and into the next day. They set us up in a private room with a bed so I could be close to him, and they gave me updates throughout the night without me ever having to ask. Most veterinary offices wouldn't even consider that, and it meant everything to me. The nurses on both the night and day shifts were so attentive and caring. They constantly checked on my dog, made sure he was comfortable with warm blankets and a soft bed, and were always ready to answer any questions I had. One nurse in particular, Nicole, stood out for how dedicated she was--always checking on her patients and treating them like her own. This was a truly heartfelt and warming experience during one of the hardest moments I've faced with my dog. I'm beyond grateful we ended up at this emergency vet. The level of care, compassion, and humanity we received is something I will never forget. Thank you all, from the bottom of my heart.

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    2 years ago

    My young pet died in their care. I do not recommend. Also the bill was really expensive.

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    Veterinary Emergency Group Reviews in Other Languages

    Ask the Community - Veterinary Emergency Group

    We have a small 16 yr old pomeranian /Chihuahua mix she has heart problems. and some other issues - she (Coco) has ascites in her abdomen- do you drain this at your clinic ? what would it cost ? Her main cardiologist is in Pompano.

    They can do an emergency aspiration but remember it is an "emergency procedure" and that will come with associated costs. I had to have this done with my Yorkie at the now closed Aventura location (Very Upset about that) and they were great about… 

    View All 2 Questions

    Review Highlights - Veterinary Emergency Group

    It's an open concept so they keep you and your pet together at all times (unless of course they need to perform surgery).

    Mentioned in 4 reviews

    Read more highlights

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (14 reviews)

    I would give 10 stars If I could. The doctors and staff are incredible! I have never seen a place…read morerun so efficiently.

    BEWARE OF THIS PLACE. INSENSITIVE, QUESTION THEIR PRACTICE AND KNOWLEDGE, MAJOR MONEY GRAB…read more If I could give VEG zero stars, I would. This was one of the most traumatic experiences my family has ever gone through. I brought my dog to VEG because he was repeatedly vomiting and we were terrified something was seriously wrong. Instead of leaving feeling that everything possible had been done for him, we left without our dog and with serious questions about his care. From my experience, the entire process felt more like a money-making assembly line than compassionate emergency veterinary care. Every step seemed to involve another charge, another estimate, and another financial decision while we were scared and emotionally vulnerable. I understand emergency veterinary care is expensive, and I was willing to spend whatever I reasonably could to save my dog. What bothered me was how much the financial side seemed to dominate the experience. After stating what was going on with my dog, I asked to give him X-Ray to find out what was going on. They insisted on bloodwork first and diagnostics to charge me $1700. Then they decided to do the X-Ray which was determined all along that he swallowed something. My dog had swallowed an underwear and was actually able to pass it. But this is why question the practice. My dog was in good spirits at this time. Not until the harsh abdominal examination by Dr. M that he was given that even my son said why so hard, my dog's condition worsened. He started vomiting again then diarrhea with blood. For less work for them, they added a rectal tube. At this point he had not passed the article of clothing but it was almost there. I'm in the medical field and questioned. How are going to add a rectal tube if he needs to pass an item. They said it's fine and gave me some excuse adding more distress to my poor dog. At this point, everything went down hill. I felt increasingly pressured toward euthanasia. I am now left wondering whether that was truly the only option, whether more could have been done, and whether enough time was given to see if he could recover. Lack of practice, sympathy, and education lead to all this. The hardest part was the lack of compassion. When a family is facing the possible loss of a beloved pet, they deserve patience, clear explanations, alternatives, and sensitivity. Instead, I felt overwhelmed, pressured, and emotionally cornered into making a permanent decision. My dog was not just a pet. He was family. I have requested his complete medical records because I plan to have his care independently reviewed. I never received an exact explanation of our dog's care and what they were going to do. Just more costs. Of course, I have not received anything after requesting this. I can absolutely say that our experience was devastating and left us questioning everything. I just received a phone call saying, hey, your dog's ashes are ready. Come pick them up. I strongly encourage anyone bringing a critically ill pet here to ask detailed questions, understand every charge and treatment, and seek a second opinion if your pet is stable enough to allow it. We trusted VEG during one of the most vulnerable moments of our lives. We left heartbroken, angry, and wondering whether things could have ended differently. All this in less than 24 hours! If the owner wants to reach out to me to discuss, please feel free.

    Greenleaf Animal Hospital

    Greenleaf Animal Hospital

    (50 reviews)

    Midtown

    We recently brought our dog in for his annual checkup, and once again, we very pleased by the level…read moreof care and professionalism from Dr. Conejos and the Greenleaf staff. From start to finish, the entire experience was smooth, and filled with genuine compassion. Our dog didn't complain about the 3 shots he got. Dr. Conejos took the time to thoroughly examine him and answer all of our questions, They truly treat every pet like their own. Thank you for keeping our dog happy and healthy!

    In June of 2023, we took our healthy 3-year-old labradoodle, Louie, to Greenleaf Animal Hospital in…read moreMiami Beach for a neutering procedure to remove a retained testicle. The vet, Alexandra Conejos, said this was common and she had extensive experience removing them. After surgery, Louie couldn't urinate. He was lethargic and didn't seem well. We brought him back in, and Conejos dismissed our concerns, saying this was normal and he just needed fluids. After finally doing an xray to make sure everything was ok, she panicked as she told us she couldn't see his bladder and doesn't know what happened but that she would need to perform emergency surgery. Hours later, she called Mario to say there was nothing she could do to fix it and she recommended putting him to sleep. We didn't understand what was happening. We picked him up from Greenleaf, put him in the back of my dads car and rushed him to Miami Veterinary Specialists to see a board-certified surgeon. Dr. Robin Holtsinger was on call that night and after a few hours of operating on him, she was able to save his bladder and his life. She told us that she discovered his prostate gland was not there, his bladder and urethra were severely damaged and detached and his body was bruised and had severe internal trauma as a result of Conejos surgery. They were in shock and so were we. Louie was in stable condition and after two weeks of recovery in the hospital was able to come home, still unable to pee, and had to wear a catheter. We were in and out of the animal hospital for two months following the incident while he continued treatment. In September of 2023, Louie developed a bad infection from what happened that spread to his organs causing them to fail. On September 6 Louie passed away.

    Yao Animal Hospital - Emma And Winnie

    Yao Animal Hospital

    (68 reviews)

    Belle Meade, MiMo District

    One of my buddies (my pit Emma) was a bit lethargic with a swollen face, not eating, not drinking,…read morejust laying around for almost 3 days. She is usually playful, sweet and extremely energetic. So I was very, very worried, didn't know where to go and wanted to find a vet in my neighborhood as my previous vet was in different area of Miami quite a distance away. Online I saw some reviews, spoke to a few friends, and overall decided to take a chance on this place as it was recommended. Hesitantly and a bit nervously I went there. I didn't want to be ripped off plus I wanted some great care for my dog unexpectedly this turned out to be an amazing experience. Doctor Yao and his assistants were extremely extremely caring. Completely empathetic, in fact, my dog, who's usually resistant of any vet other than her primary was very calm and receptive. After examining her they told me what was wrong. (Ear Infection) They gave her the treatment she needed at an affordable price and in space of a week or so, my dog was almost back to normal, came through recovery is now back to her regular energetic self. The staff were very friendly and made me feel extremely comfortable, welcomed and truly at ease. Thank you for an amazing experience. I truly recommend to everyone looking for an honest and caring vet for their treasured furry friends.

    His swiftness, empathy, and calm made the last moment with my bestest of friends less heart…read morewrenching. He didn't just treat my dog. He gave me the unforgettable gift of getting to say goodbye to Baklava.

    Silver Bluff Animal Clinic - AFTER A PROPER VETS CARE AT VIAMONTE ANIMAL HOSPITAL

    Silver Bluff Animal Clinic

    (170 reviews)

    Silver Bluff

    This has been my family vet for the past three years for our precious Chloe girl. Our dog could be…read morevery particular, as she got nervous easily, but the folks here were always so kind to her and thorough with their examinations. Nobody ever wants to think about losing a pet, but last month my family and I said goodbye to our 16-year-old cuddle queen, and Silver Bluff Animal Clinic was with us every step of the way. They took so much time to explain our options and what was going on, and ultimately made one of the worst days easier to navigate as they treated us with empathy, caring, and patience. The staff is very knowledgeable and friendly, and you can tell that they love what they do. Thank you to the team at Silver Bluff, you are truly wonderful.

    This is how he handles himself...unprofessional at best!…read more August 23, 2025 Ted S. You should be ashamed of writing this review like this. You think that you are empowered by writing this in a public forum, but it is not going to get you anywhere. We are a reputable clinic with a reputable staff which care about animals and we care about our work we take a lot of pride in it But things go wrong and it's not always our fault you admitted that the other dog was playing and sutures break they're not indestructible. We had this discussion you left Happy. The wound was sutured closed in an appropriate manner that you feel that you were mistreated. We would've been happy to help if you would've come in with a nice attitude and we would've done our best to make sure the situation was dealt with. Instead, you and your mother felt That you should scream and you feel that if you scream the loudest it will get heard. Unfortunately, you ended up spending more money at another place which did nothing more than what we did initially. I wish you could see life a little bit with a happier lens instead of a bitter lens, thinking everyone is out to get you. Buddha is a very nice dog and I wish him the best. This is my response....the wound was never closed and i have the pictures to prove it. you sent the animal home with a gaping open wound, no collar and no antibiotics. lets just wait for the lawsuit to settle and see what objective observers think. it is you who needs to be ashamed...you are butchers not vets! Defensive denial is their go to!

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (63 reviews)

    I had an amazing experience at the VEG midtown miami with Rue. So when Amber had an emergency, we…read morewere so fortunate that there is one in Fort Lauderdale. They took care of her and was able to assist her right away. The doctors are incredible and they made sure she is comfortable. Hopefully, there are no more emergencies in the future but we are happy that VEG is there in our corner.

    If you need an emergency vet, go somewhere else. Taking a…read moredog to emergency is already a horrible situation to be but when you meet a vet who pretends to care while taking as much money from you as possible it is even worse. I have to say that part of the staff really seems to care but my experience with the vet Raluca Anghel was not the best. She pressured me and made me feel horrible as I tried to decide what to do about the situation. First she recommended me to leave my dog overnight for a cost of over 5k than when I said I wouldn't leave my baby there she started saying my dog was not responding to the treatment and very quickly her new alternative was euthanasia. So if I had paid 5k to leave my dog there would I pay 5k to have her euthanized the next morning? The whole interaction with her was awful and it was just not worse because I was basically unable to think straight. I left with a 2k bill and without my baby. When I asked for the exams she said she did, they sent me a few things but even though I paid for a ultrasound I didnt get any images. I emailed them about it and they say they didnt save it. Why would I pay for something and they would not keep it to share with me if needed? When I emailed them questioning I receive no response. One disappointment after another. I have other dogs so I already did my research on other Emergency vets in the area and I hope you do as well instead of taking your loved pet here.

    Veterinary Emergency Group - emergencypethospital - Updated September 2026

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