This place is horrible. Gave my dachshund staples over an ear wound that came undone and he started…read morebleeding everywhere. These people don't know what they're doing, take your dog elsewhere

veterinarians are very professional with clients. I've used that facility for over 20 yearsread more

I took my 17 y/o cat there for the first time today and am very pleased! There is a separate cat…read morewaiting area, and separate cat exam rooms. Dr Dunn was kind, gentle, and not rushed when examining my cat. The staff is knowledgable and answered all my questions. They listened to me. My cat normally is fearful at a vet visit but today, she was calm and felt safe enough to explore the room. The cat area is quiet and calming. I highly recommend them for cats!

The staff is friendly and always smiling, you can tell they care about their patients. I LOVE that…read moreyou can text them to set up appointment or for questions, they always find your answer and get back to you quickly. My 3 dogs love to visit. I also love that they have urgent care. They are upfront about wait times and they do spend time with you during your appointments to get to know your pups and make sure they answer all your questions or concerns.

Staff is very welcoming and nice. The place was clean. I did not have to wait long for my…read moreappointment. Was able to get an appointment fairly quickly. Which I loved. Would definitely return

I'd been taking my dogs here for a good twenty years. I called today for an appointment for my…read moresuffering dog with a nasty ear infection and was told there was nothing available until next week. I refuse to let my dog suffer for days at the expense of their scheduling. I called another vet and they squeezed us in later that day. I'm done with your facility and your lack of accommodations for your regular clients.

Here is my experience. I called two weeks ago to set up an appointment for my dog. I'm new to the…read morearea and used Yelp to find a vet near me. So today was the day of my appointment and I go to the address per Yelp and i find a pool store and not a vet. So i then proceed to call the vets office multiple times and they do not answer or even have a voicemail system. This is very frustrating so I drive back home and decide once I'm home to call one more time. Finally, someone answers and tells me that the location i went is not the correct one. I explained what happened and asked if I could still bring in my pet for a rabies shot today. They declined but offered to reschedule. My one star is based on them #1 not updating their Yelp Address #2 not answering their phone or having a voicemail. I dialed at least five times and had no answer #3 not sending a follow up reminder of my appointment like most places do #4 not letting me bring in my pet after explaining my situation thus showing a lack of empathy

Dr. Tracy & his team removed 21 teeth and did dental surgery on my 10 year old yorkie-poo…read moreMeg...their care, concern, precision and expertise were top notch!! I couldn't be happier with the outcome of the procedure and the care Meg received...do yourself and your pets a favor and take them to Cooley Animal Clinic today!!

I had such an AMAZING experience with Dyer Animal Clinic and it's all thanks to Chevy Stevens! I…read morecan't say thank you enough! I reached out looking to adopt and this clinic was everything I could ask for. I love the professionalism and the drive to want to help animals in need of a family. I was able to adopt a cuddle bear named Phantom. Ive been with him for three hours so far and it's already been a lot of fun. The process was way smoother than I expected. They did all of the work for me! Phantom was ready to go with his shots and already neutured. Chevy was excellent at communicating and helping me adopt the baby that was perfect for me. Forever grateful to DAC

I'm leaving this review to document an incident involving veterinary technician Sarah Spadoni and…read morethe clinic's office assistant, both of whom created an unnecessarily hostile and unprofessional experience during my dog's visit. This review reflects my experience during that visit and the aftermath. I want this on record because the clinic declined to meaningfully address it, and I believe incidents like this only escalate when no one speaks up. My dog, Chop, has been under the care of this veterinarian for years, and I've spent nearly a lot on his medical. I am deeply invested in his health, which makes the experience all the more shocking. 1. Confusion About Role During the Visit During my visit, technician Sarah Spadoni spoke in a way that led me to believe she was the actual vet. She referred to "her clients," provided medical guidance, and presented herself as the authority during the conversation. Because of this, for about a week afterward I believed she was the new veterinarian at the clinic. I later understood that she is a veterinary technician, which made the interaction confusing to me. Veterinary medicine has clear professional roles for a reason, and during this interaction those boundaries were not very clear from my perspective. During the same conversation she questioned where I obtain my dog's heartworm prevention and expressed concerns about medication obtained outside their clinic. In that discussion she said she believed the medication might not be legitimate and questioned whether obtaining it outside the clinic was legal. I left feeling that if I didn't buy his treatment from them specifically, it might somehow be less effective in preventing heartworm. She also asked about my home location and said she wanted to know the exact area where I live so she could inform her "other clients" to avoid walking in that area due to potential heartworm concerns. That request made me uncomfortable, as I don't want my location shared with others. Overall, the interaction left me confused and uneasy. 2. Medical Advice Later Contradicted Ms. Spadoni provided information that was later contradicted by a veterinarian. Being wrong is one thing; providing information with total certainty is another, especially when pet owners trust staff to know their limits. 3. Improper Handling and Interrogation At one point, my dog was held by staff while my mother and I were questioned as if we were being investigated. This was not standard communication or restraint. It felt improvised and unnecessarily adversarial. 4. Accusations from the Office Assistant When I attempted to address the situation with the office assistant, it escalated immediately. She accused me of negligence and of essentially causing my dog's past heartworm infection "on purpose," despite clear medical records, imaging, and years of documented care. She also made comments that left me with the impression that maybe my dog should be handled more roughly because he was "poorly behaved," something no licensed veterinarian has ever claimed about him. This level of escalation without listening is alarming, especially given my long-term commitment to this dog's care. Why I'm Writing This This review is not meant to start a debate. It is intended to establish a public, timestamped record of what occurred. If future clients report similar behavior, they can reference this documentation. Veterinary care requires competence, clarity, and appropriate boundaries between techs, managers, and veterinarians. Those boundaries were not upheld here, in my opinion. I am updating this review because new issues have come to light, and I believe it's important to have them documented for both myself and others. Let me also preface this by saying that I had no issues with Dr. Ferrell herself, as she has always seemed kind and considerate toward Chop. My concerns are specific to the behavior of the technicians and the office assistant. The day after the incident, the office assistant called my mother, apologized for how she and Ms. Spadoni handled the situation, and asked for Chop's care to resume. While I appreciate the acknowledgment of mistakes, we declined and chose to move to a new veterinarian. Months later, after repeated attempts to get us to return were declined, the clinic included commentary about our interaction in his medical records that I believe was inaccurate and did not reflect what occurred. I was concerned it could complicate his care with other providers. Thankfully, the new vet did not rely on those notes. These actions have raised serious concerns. I have contacted the Indiana Board of Veterinary Medicine and the BBB and am prepared to escalate further if necessary. We have now found a vet who specializes in Chop's breed. My dog has had a difficult life, and the last thing I would ever do is put him in the care of people who made his care more difficult than it needed to be.

After a disaster at my regular vet of 12 years. I called Bremen Animal Hospital. They were able to…read moreget my dog in the same day due to a cancellation. The vet was wonderful and provided a complete examination with an accurate diagnosis and a plan to go forward. Thank goodness because she was suffering from an inaccurate diagnosis for three months (uti's with incorrect antibiotics). The front office staff was great, they actually looked at you when you were conversing and they were very accommodating. All of my dogs will now be treated here and I couldn't be happier. Thank you for treating Ellie on such short notice and I look forward to bringing my two other dogs to you in the coming months‼

We moved to Orland Park in late 2021, when our Golden Retriever was 3 years old. We needed a new…read morevet that would be in the area and ended up choosing Bremen. We only ever found every single vet tech and veterinarian to be professional and kind, with easy to get appointments (so also a well run office), a clean space, and even several day-of emergency appointments (yes, we did have THAT kind of crazy golden retreiver. I'll never forget the time he ate an entire Calzone and the techs said they found Rosati's wrapping paper in his puke). Unfortuntaely, our dog was diagnosed with cancer last fall. In the five months since then, the kindness and compassion provided to our family leaves me without words. Dr. Kohler is a god send, and I am so grateful we had her to lean on during this process. We called what must have been dozens of times about various symptoms + prescription pick ups and are so grateful to the entire staff for dealing with us. The process of having to let him go was devastating to us, and their care was so thought out. They lit candles in the lobby, closed us off to a quiet corner of the building and turned the lights down for us. His remains were clearly handled with respect and care, as shown in the beautiful box of ashes, pawprint, etc that I was truly not expecting (we have never received ashes for any pet or human before and didn't know much about it at all). I will never forget the way they treated us as we lost our beautiful Hank too soon. Thank you to Dr. Kohler and everyone at Bremen.

I've been going to this practice for over 20 years. The care has been consistent even with the many…read morechanges practices go through, their techs are always on point with compassion and a that extra little splash of fun. I highly recommend Prarie State they won't disappoint you! My dogs are actually excited when we go there.

I cannot say enough about the entire staff here! They have always treated our babies with love just…read moreas if they were one of their own! Dr. Miculinic is the best! She gets down on the floor & talks straight to our pet.

Bentley is 8 years old and has been lethargic lately. He sounds hoarse when he barks and has…read moregastrointestinal symptoms. He's been so miserable that we brought him here. We waited about an hour and 45 minutes. The veterinarian was personable and examined Bentley. He provided 2 options to determine a diagnosis. We decided to have x-rays, blood and fecal tests, etc. to obtain a diagnosis. It took another hour and a half of waiting for the process completion. The cost was pretty steep at $965; however, I can't imagine not doing everything I can to help one of my dogs who becomes ill. I care deeply for them (I have 2 dogs) and vowed to care for them when I got them. Some would call me crazy but that's how I feel. I'm committed to helping them whenever possible. The good news is the tests are negative. Bent has food allergies and tracheotomy issues. We are going to put a body collar on him and remove everything from around his neck. I am then going to change his diet to ensure no foods are included that cause allergy issues for him. He's allergic to fowl, kibble, and particular treats. He was prescribed probiotics and metronidazole. I'm looking forward to helping him heal. Needless to say, I'm glad he's going to be okay.

My pup injured her dew claw. We went there to have it looked at. They were super professional and…read moregot us set up in an exam room. They got Harper all patched up and sent us home with a crown.