Out here in Palm Desert we are fortunate to have some truly wonderful small businesses…read more Many of us in Sun City Palm Desert (9,000 or so residents) can be seen in our golf carts with poodles, Havanese, chiweenies, boxers, maltese, king charles spaniels, westies, greyhounds, and mixes of all of the above. We have three senior rescues who love their treats. One has a kidney condition, so she has a special diet. On Wednesday, I stopped in to Pet Oasis for the first time. We needed a little bell for our little blue heeler/GSP mix who is now deaf, so that I can hear when she is around my feet and I can keep from falling over on her. Jeannine helped me find the perfect bell plus the most amazing and reasonably priced soft treats for these old doggies. The store is gorgeous, and to a pet owner, a lot like Christmas morning. Toys, feeding pads, beds, climbers, jackets, and all kinds of colorful accessories will catch your eye. It is just a beautiful place! There is a wall full of various refrigerated meals, including one special kidney support product that appealed to us for our darling patient. There are many, many soft treats, vegan treats, and broths of several kinds. I found one amazing turkey bone broth which is kombucha inspired. This is the kind of store where I "run in to buy a couple of things" and then carry a shopping bag full of goodies. Maybe I need a secret checkbook and title the purchases "essentials". I was headed out to my husband's physical therapy session and it was a bazillion degrees outside so I left my items with Jeannine and her coworker where they'd remain cool until Incould return after. The three dogs were thrilled to get the lamb treats and the fish when we got home. Little Annie, now wearing her cat bell, gobbled up her prescription food from the vet's office which also had the broth on top. I found the prices reasonable and the assortment of flavors, whether raw or air-dried, to be extensive. My own human food cabinet is way less appealing than is their special treats drawer. Knowing Pet Oasis is here right down the street is fantastic. The people are welcoming and knowledgeable. Love for pets is in the air here. I guess I can manage to eat my broccoli frittatas and black beans every day so we can bring an appealing culinary experience to these rascals and sneak in to Pet Oasis for new surprises. "Are they spoiled" you ask. Yes they're spoiled. Little alarm clocks watching for meals and snacks in their bellies are never wrong, am I right? You can find us on the third tee greenbelt at Mountainview Golf Course, sitting on a bench on the hillock, mostly every morning, sharing treats from Pet Oasis, listening to podcasts, and smelling all the smells.

I was greeted the moment I walked in & the gentleman who was there (Frank) came out from behind the…read morecounter to help me with items for my new puppy. I really appreciated the assist & will definitely go back!

We moved here to Sun City PD from Las Vegas a few months ago and several new acquaintances…read morerecommended this practice. From the moment we called to schedule our three rescues' initial visits, we could feel the warmth. I brought one dog in today and had a great experience from the front desk to Heather's intake, and Dr. Brockmeier and Amber's assessment. The office is clean and spacious too. Rosa who helped schedule our visits took down our notes about our 11 year old Annie's recent coughing or choking after eating and suggested the elevated food bowls to allow her to eat in a more relaxed way. We did that immediately and it made all the difference in her eating. The parking lot is big and we can make a turn on to Washington at the traffic light right there. We are already fans! Our Gibbs and Teddy will go in next week and I am so glad to have this support.

Everyone on the staff is courteous and helpful. Dr. Connor, our vet, is the best.!…read moreIn an emergency, he has stopped by our home to on our dog .

Bombs Away is great. Our dogs love him. Always has treats for the girls. He does a great job!!read more

Bombs Away has been servicing our property for a couple months now. We picked them after…read moreinterviewing a couple different companies. They always leave the backyard spotless and the courtesy text before arrival is much appreciated. 10/10 recommend!

Lori is amazing!!!! Caring and responsible…read more There is no place better than BonZai for all small breeds!

Lori's home is amazing for small dogs. My Coco loves spending time with Lori and all her friends at…read moreBonzai. She's stayed for day care and for long term boarding and every time I pick up Coco up she acts like she's had the best time away at "summer camp"

Nadia is super sweet ! We're new residents to the area and were so nervous of trying out new…read moregrooming services. Nadia is efficient, professional and very bubbly and our dog was so happy. He smells amazing and we'll def be back. Thank you !

Nadia is a wonderful groomer! Very conscientious, sweet and wants you to be happy with the result…read more She sent several videos and photo's during the groom. We will be back!

By far the best groomer I have ever had! The shop is bright…read moreand clean. I had a discussion about how I wanted my dog groomed, she showed me pictures of other animals she had done. When I arrived to pick her up, she looked so cute! Exactly what I wanted I highly recommend!!!

Amazing job!!! Nancy is so patient with my dog. Will continue to get him groomed here.read more

The service and staff are great in dealing with my Dobie. We have taken him a few times now and the…read morestaff continues to be consistent. We can go to the website and view photos from the day of which is really thoughtful to do so. Thank you Highly recommended.

Made a same day spa appointment. I arrived and Joyce was very nice. She gave me a estimated…read moretimeframe of when my dog would be ready and she was right.. I received a call when it was time for pickup and Joyce brought out my dog, happy and clean. She gave me a run down of how it all went and what was done. I'm happy with my experience. Renaissance got me a same day appointment and my dog was happy. It was reasonably priced (and it wasn't extra for my large dog) and I liked Joyce enough to feel comfortable leaving my dog in her care.

Definitely one of the hardest reviews I've ever had to write but also an easy 5 stars to this…read moreurgent care and their staff. Yes, the building is nice, modern and clean but what really makes this place amazing is the staff that work here. I'll forever be grateful for the support and compassion they showed me during one of my hardest moments in life. Rewind: I'm actually not a local and was traveling here from out of town. I was staying in the desert for a few weeks so I brought my dog and cat down with me. In the most stressful of scenarios (traveling and being on vacation) my 13-year old cat fell ill almost immediately after we got into town. After a few days of her seeming not like herself and not eating, I brought her here to the urgent care. A few hundred dollars later and testing it was confirmed that my little one was dying (This wasn't a complete shock as she had been diagnosed with kidney disease a year before with a prognosis of only a few weeks to months to live.) You just never expect to be away from home when something like this happens.... The biggest blessing was that the doctor and techs encouraged me that I could take her home to have a couple more days to process the decision of putting her down/to see if there could be any improvements (even though it wasn't likely.) Having those extra couple days to say goodbye made the process so much more bearable and assured me that I wasn't making a rash decision... when you see your pet declining you know when it's time. I was just really grateful for how the team was so compassionate and flexible with me as I made this decision. While they were all professional, they felt like friends when I needed them most. Bringing my baby back to be euthanized on a holiday weekend was traumatic, but the team handled everything with grace and compassion. They have a special room where you get to say goodbye to your baby and it is very tranquil and lovely overall when dealing with such a tragedy. At the very minimum you would hope for a safe space when enduring something so difficult and they definitely created that....Again the team couldn't have been lovelier. They see these kinds of things every day, but they made me feel like I mattered. The whole process was expensive, but at the end of the day I would do anything for my animals so it just comes with the territory. Looking back, it was worth every penny to make an informed and educated decision and with how well everything was handled from start to finish that I'm so grateful for this team. I hope you find yourself here under less painful circumstances, but I am here to say that this is an amazing urgent care and the staff are A+.

I rarely leave reviews, but I feel compelled to share my experience because I left feeling…read morefrustrated, confused, and unheard. I brought my French Bulldog, Otis, to urgent care because he had been experiencing decreased activity, weakness, and changes in behavior that were concerning to me. Upon arrival, he was panting heavily. As a French Bulldog owner, I understand that panting can be alarming, but Otis frequently becomes worked up in the car, during travel, and in unfamiliar environments, especially during extreme heat. Before my pet's history was fully discussed or I was even checked in, staff immediately focused on the panting and began discussing sedation and emergency concerns. I was initially told about a medication costing approximately $600. Later, the veterinarian explained a different medication was needed so he could examine Otis, and I agreed to those charges. After Otis was taken to the treatment area, I waited for updates. Instead of receiving information about his condition, I was approached multiple times regarding financing options and credit applications. At that point, I still had not received any explanation of what the veterinarian had found, what his physical examination showed, or what the next steps would be. Eventually I was presented with an estimate of approximately $2,000. When I asked what had been found on examination and whether the veterinarian would discuss his assessment with me, I was told that nothing could be determined without additional laboratory work and X-rays. I specifically asked if the veterinarian would return to explain his clinical impressions or provide any guidance regarding the symptoms that brought me in, and I was told no. What disappointed me most was not the estimate itself. Veterinary medicine is expensive, and diagnostic testing has value. My concern is that I left without any meaningful discussion of the problem I brought Otis in for. The visit became entirely focused on diagnostics and financing before I ever received an explanation of what the veterinarian thought might be going on. As a pet owner, I understand that a diagnosis cannot always be made without testing. However, I believe clients deserve clear communication, a discussion of examination findings, and an opportunity to understand the veterinarian's concerns before being asked to make major financial decisions. I left feeling like the primary focus was obtaining approval for diagnostics rather than helping me understand my dog's condition. After spending nearly $300, I still did not have answers regarding the symptoms that prompted the visit in the first place. I hope this feedback helps improve communication with future clients, particularly those who are scared, trying to do the right thing for their pets, and working within real financial limitations.