To be clear we did not use this service...called them due to our tank being full. Tech showed up…read moreand wouldn't stop talking the whole 30 minutes he was there. Gave me a bad vibe right away. When I finally got a word in, it was followed by more BS. Gave me an estimate and time to return the following day and since we where in a pinch we accepted. Next day and a no show. We called main office and got even more BS, followed by a $ 700.00 dollar increase to the estimate. We ended up going with Roberts liquid disposal who was quick, honest and fair priced. Stay away from Golden Penny sanitation!

My brother-in-law had an issue with his septic system. Not only did he have a problem, but we were…read morevisiting him....four extra people.....and we had an event that we were getting ready to attend. One of us stayed home to wait for the septic service that was recommended to him by a friend. They called and said that they couldn't come for three more days! We did a search and he picked Expert Septic Sewer Drain Service to come out. They were there within three hours, and the issue was fixed within an hour and a half of their arrival. What a relief! My brother-in-law was so relieved....four guests, and no bathroom facilities! We obviously couldn't wait three more days. The young man who came was quick and efficient. He got the job done....and showed up a half an hour before we were told someone would come. The price was reasonable and we couldn't have asked for anyone better! Thank you for the great service!

Genuinely great experience in a plumbing emergency. Our home suffered an unexpected main-line…read morebackup due to the faulty design of an old cast iron Pomona tee. This happened around 6am, I reached out at 8:30am, and Kyle arrived at 10:30am. Our technician, Kyle, was incredible. He drew clear diagrams to help me understand exactly why a snake couldn't clear it. He quickly provided an estimate to replace the fitting with a modern bullhorn design to eliminate future issues, and also noticed our downstairs toilet wax ring needed replacement. While I initially considered replacing the wax ring myself after researching it, I am so glad I left it to the professionals. The toilet weighed nearly 100 lbs and the floor bolts were severely rusted. Kyle gracefully applied a discount to the overall package that helped soften the blow. The best part was the incredible timeline: he provided the estimate and got the entire job done the SAME DAY. In a house with four people and no running water, this rapid response was an absolute lifesaver. Kyle began the work immediately and was very respectful of our property. He communicated with me every step of the way, showing me the problems and explaining his solutions. He dug out the clogged fitting, replaced it, backfilled the hole, and finished by resetting the toilet. By 7pm that very evening, our plumbing was fully restored! Kyle was kind, knowledgeable, and highly professional. Thank you from a very relieved family in a 50-year-old Anaheim home!

Great and quick service! We had Kyle come out and check for a possible leak. He found the issue and…read morethoroughly explained his solution to the problem. Overall would have back again for other plumbing concerns if needed! Thank you!

I have used this company for 10years and have been beyond satisfied even referred them to numerous…read moreneighbors. This past month however is was completely disappointed. i scheduled service with (what sounded like a new/inexperienced) secretary. I received a follow up call being informed my Saturday appointment would have to be rescheduled (no one working) Time was of the essence and she was able to reschedule for the following Thursday. Well that Thursday came and my hour window had passed. I called to enquire about delay and was shocked to be told/asked "No one called you?" to which i replied "no" She said the truck was broke..... i was livid !! My septic tank needed service, I took the day off and that was all she could say. I asked for a call back from the owner Manuel and i am still waiting....... To have done service with a company for so long and be treated this way is unacceptable

The Paul Roberts Company, have serviced many homes in the Altadena area before and after the fires…read more They show up and provide quality cleaning and knowledgeable service every time. Thanks

Have been working with them through their owner, Pedro for years mostly for our laundromats and…read moreeven for our house a couple of times. Pedro is a real pro, understands many commercial issues and has quite a bit of experience on serious drainage issue. I completely trust and recommend for any serious drain problem as well as maintenance hydrojetting and clog clearing. Vendors like him are so important and valuable to our business.

I called because they claim $99.for hydro/clean out and when I spoke to the owner,which he said he…read morewas and refuse to give me his name and was very rude and disrespectful and I ask for the price and he proceed to tell me it would be $425 and when I told him that price was too expensive and that I called because of the $99.00 dollar add ,and then he made a disrespectful comment ,basically that I was broke,I kept my cool and did some small talk and hung up,afterward I decide to write a review on my encounter I had with this arrogant person ,who I feel was not the owner,I hope the real owner see this review on how his employee treat me and probably other customers,...

Highly recommend if you need septic system services. George…read moreand his team just finished my brother house septic seepage pit. And replace new cover. Well done. George.

I called on a Saturday early evening, and George came out within an hour and pumped 12000 gallons…read moreof stuff out. He showed me the inside with a flash light and gave lots of advice after he had clear everything out. I like that he was friendly, efficient and had a flat easy price. There are also little glass window that allow you to see where it is filled to! I had called around, and his flat rate is pretty comparable to others, so I plan on using him the next time I need to do this!

Highly recommend this company. Response time is extremely fast and they provide great…read morecommunication! I've used their services twice and highly encourage you to book them. Drop off and pick up went smoothly! Thank you! Until my next event.

Amazing service. Price was great. Portable toilet was clean and smelled good. I would recommend…read morethem.

As the owner of a plumbing company, I don't hand out five-star reviews very often because I know…read morewhat it takes to earn one. Craftsman Sewers absolutely deserves it. We had an emergency at a mobile home park where the holding tank had overflowed, causing a major sewer backup. The tank hadn't been pumped in years, making it an extremely difficult job. We needed a company that could respond quickly and handle a challenging situation, and Craftsman Sewers delivered. They arrived on time with the right equipment and got straight to work. They made incredible progress on the first day and came back promptly the next morning to finish the job. They never complained about how difficult the work was--they stayed focused until everything was completed. What impressed me the most was their communication, professionalism, and work ethic. As a fellow contractor, I appreciate companies that show up when they say they will, do exactly what they promise, and take pride in their work. If you're looking for a dependable septic and sewer pumping company, I highly recommend Craftsman Sewers. They've earned my trust, and I'll definitely be calling them again when I need their services.

Felix and his crew are amazing. They certified our septic system. Thank you!…read more Our septic tank needed 2 24" covers and 2 4" clean outs. Our septic tank was not right until they came and were able to fix it. The septic tank had to be cleaned out and videoed. What was their discovery? Our septic tank had only one 24"cover . This cover was not heavy duty either. The 4" clean outs were only 3"clean outs. Nothing was right. Also discovered was that our sewage pit had collapsed! We had to drill, hand dig and put in a new sewage pit and connect it up to our septic tank. Now our septic system is complete and certified. This represents a ton of hard work to be accomplished during very hot weather. It took almost 7 days to complete our job. This was hard and very tedious work. But Felix and his crew are always up for the task. They do work very hard. I can tell you that Craftsman Sewers are honest, they communicate to you well and they do not leave you in the dark. You will know about your septic system with them. They do keep things as clean as they can. This is not easy to do. They even hand watered areas to keep the dust down for us. It was a true pleasure to have Felix and the Craftsman Sewers crew at our home. This was a once in a lifetime experience. Does this cost money? Yes it does. But are they worth it? Yes they are. . .Everyday! Thank you to Felix and the Craftsman Sewers crew.!

Exceptional service! Albert was great to work with. He was commutative, professional and cleared…read morethe roots in my pipe with hydro-jet. He showed us the cleared pipes after the service. Definitely recommend. Trustworthy.

Great service and prompt! Albert and Jonathan came out to fix my septic tank after it backed up…read moreinto the shower drain last night. Not only did they fix the issue, but Albert also gave us tips on how to make sure it doesn't happen again. Really knowledgeable guy and I would recommend him!!

I had an emergency plumbing issue this past weekend and reached out to a friend who works in real…read moreestate for a recommendation. She's the only person I trust when it comes to referrals, and without hesitation she recommended Jesus. She told me he was amazing, responsive, and reasonably priced. I called him, explained the situation, and he came out that very same night. From the moment he arrived, he was professional, courteous, and efficient. He quickly took care of the emergency and put my mind at ease. The I was especially worried about the cost, but his pricing was very fair compared to the other quotes I had received. Not only did he solve the problem, but he also saved us a lot of stress during a difficult situation. What stood out most was how much he genuinely cared. As a parent himself, he understood the urgency and wanted to make sure everything was taken care of quickly for my kids and family. If I could give him 10 stars, I absolutely would. I highly recommend Jesus to anyone looking for an honest, reliable, and skilled plumber.

I recently used Logical Rooter Service. Jose was absolutely knowledgeable, very kind and…read moreprofessional. He calmed us down on our desperate moment of having all the toilets and showers clogged. He used the necessary technology to detect the problem, cleaned, used hydro jetting etc. Jose and his team solved this situation effectively. Jose went above and beyond to complete the job successfully, with honesty and very affordable prices I'm vey please with their service absolutely recommend Logical Rooter Service.

Contacted a few companies to replace my water heater. Sam called and quoted me over the phone with…read morea great price (compared to other companies). Sam came out the next day and was prompt and very nice. Finished the job in a few hours and payment process was smooth. Would definitely recommend for any water heater issues.

Our water heater stopped heating water a few times during the past year. A month ago it happened…read moreagain and couldn't be relighted. We called Water Heater Doctor for an estimate of repair or replacement. Sam came and he found out the heater only needed to be reset. He reset it and he also showed me how to, free of charge. What a great person!