To be clear we did not use this service...called them due to our tank being full. Tech showed up…read moreand wouldn't stop talking the whole 30 minutes he was there. Gave me a bad vibe right away. When I finally got a word in, it was followed by more BS. Gave me an estimate and time to return the following day and since we where in a pinch we accepted. Next day and a no show. We called main office and got even more BS, followed by a $ 700.00 dollar increase to the estimate. We ended up going with Roberts liquid disposal who was quick, honest and fair priced. Stay away from Golden Penny sanitation!

My brother-in-law had an issue with his septic system. Not only did he have a problem, but we were…read morevisiting him....four extra people.....and we had an event that we were getting ready to attend. One of us stayed home to wait for the septic service that was recommended to him by a friend. They called and said that they couldn't come for three more days! We did a search and he picked Expert Septic Sewer Drain Service to come out. They were there within three hours, and the issue was fixed within an hour and a half of their arrival. What a relief! My brother-in-law was so relieved....four guests, and no bathroom facilities! We obviously couldn't wait three more days. The young man who came was quick and efficient. He got the job done....and showed up a half an hour before we were told someone would come. The price was reasonable and we couldn't have asked for anyone better! Thank you for the great service!

We got an estimate from another company who said we needed a new system. These guys said that…read morewasn't necessary and took care of us quickly and for a fair price. I would definitely use them again!

I called on a Saturday early evening, and George came out within an hour and pumped 12000 gallons…read moreof stuff out. He showed me the inside with a flash light and gave lots of advice after he had clear everything out. I like that he was friendly, efficient and had a flat easy price. There are also little glass window that allow you to see where it is filled to! I had called around, and his flat rate is pretty comparable to others, so I plan on using him the next time I need to do this!

We had an extremely complicated job that needed to be done, including re-doing our connection to…read morethe main sewer line. It involved even digging up a major street to execute. Charlie's crew was extremely professional, knew exactly what to do, patient, and did high quality work. One of the things that I valued most during this multi month project was their clear, quick, and faithful communication with me. I highly recommend their services.

These guys respond super fast. They gave me a window of ETA and stuck to it. Jose came and took…read morecare of an emergency situation and was able to complete the job with all the necessary tools and equipment for whatever I needed. José's knowledge of his craft and his professional demeanor give me unshakeable confidence with my wholehearted recommendation to anyone out there that has any plumbing needs, big or small.

Naoh came out to fix an emergency water pipe leak under concrete pavement. Was able to finish the…read morerepair professioanlly and on time for a very reasonble price. I was able to have hot shower thanks to Noah.

Edward came in and fixed the clogged bathroom sink quickly and professionally. Everything is…read moreworking great now, and the service was fast and efficient.

Patrick provided great plumbing service. He was very hands on and excavated and found the leak to…read morethe main line pipe to give a fair and accurate estimate. He was able to provide same day service even though it was already past 7 pm. After the repair, he backfilled all the excavated dirt. Kudos to him. Great work Patrick!

They came super quickly communicated the plan and we're very friendly with me and my grandmother…read more Highly recommend!!

We saw that our ceiling was starting to cave in from a leak and reached out to several plumbers on…read morea Saturday. Western Rooter was the first to reach out and we scheduled an appointment for today, 6/2/26. They sent Richie, who was polite, prompt, and professional. He identified the damage quickly, 2 leaks, and fixed both in the same day. I asked him to remove some additional debris from the water damage and help me access a water shut off valve in a wall, and he gladly helped with those too. Great customer service, I would definitely recommend them.

We had Western Rooter out to our house for a big job that we'd been avoiding for a while (shower…read moredrip, a couple of sink drips, pressure regulator) and Robby was great! He came and gave us an estimate, and it was cool that there is a discount for multiples of the same job. He came back the next day to do the work and he walked me thru everything he would be doing and how long it would take so I could plan around the water being off. Got it done sooner than he expected! After he left there was one place that I saw was dripping a teeny bit, I texted and he came back the next day, fixed it, no problem! Coincidentally we needed a backflow test so we had Alex out the following week and he was great too! He let us know that although we passed this year to be ready for next year being a problem, and we appreciate the heads up! The backflow test was $100 less that another place we used to use so we win! We will absolutely use Western again and would recommend them 100%!

Adding my 5 star review to all the rest. These guys are great - good work, quick, ontime, good…read moreprice...No complaints - definitely recommend.

We have lived for 48 years in San Antonio Heights, county area north of Upland city, where many…read morehomes have septic tanks, including ours. Every few years weve've had ours pumped, but Quality Pumping Service has done the most efficient and careful job by a long shot. The tank is located up a narrow, long diveway, and Steve managed to maneuver it without causing a scratch to the wood fence. The previous vendor actually managed tomcarelessly crack a corner of the driveway. I highly recommend this company. Price is very reasonable also.

Great pricing, super clean toilets and very punctual. I ordered 2 toilets and a wash station for a…read moreparty over 100 guests. I highly recommend.

Highly recommend this company. Response time is extremely fast and they provide great…read morecommunication! I've used their services twice and highly encourage you to book them. Drop off and pick up went smoothly! Thank you! Until my next event.