Our entire family (my husband, myself, and our two children) has been going to Dr. Jennifer Vicente at Vicente Family Dentistry for more than 12 years, and in all that time we have never had a single negative experience. That alone says so much about the level of care and professionalism in this office! When we first started coming here, Dr. Vicente's father and mother were part of the practice, and they were always incredibly accommodating, kind, and honest. After they retired, the same wonderful culture continued with the amazing Iris and Frances, who make every visit smooth and welcoming. One of the things we appreciate most is how accommodating the office is with scheduling. Whether you need to repair a filling or come in for a cleaning, they will gladly put you on a waiting list and call you the moment a cancellation opens up. Their cleaning appointments book at least 6 months in advance, which honestly speaks volumes about how good they are. I highly recommend scheduling early so you can choose a time that works best for you. Dr. Vicente herself is extremely cordial and has incredible bedside manners. She explains everything she is doing step by step while working on your teeth, which makes you feel comfortable and fully informed. The billing is always honest and transparent, which unfortunately is not something you can say about every dental office. In fact, we had to leave the practice for 1 year due to a dental insurance change and go to one of the larger dental chains. That year was disappointing ~ we missed not only Dr. Vicente but also the honesty, transparency, and fair pricing that this office provides. The difference in care was night and day. We were so relieved to come back. Dr. Vicente and her entire team are professional, caring, and truly dedicated to their patients. I genuinely give Dr. Vicente 10 stars every single visit. If you are looking for a dentist you can trust for your entire family, this is absolutely the place to go! read more

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Dr. Vicente is a diamond among all the dentistry factories around. My husband and I have been so happy since we found them. The whole staff are friendly, patient, knowledgeable and skilled! Our hygienist is wonderful and has such a nice touch. I used to hate having my teeth cleaned but she made it pleasant! We feel seen and cared for. read more

You can stop looking for a dental practice, this is THE ONE! The front desk staff, my dental tech (Amber) and the doctor are all amazing! They are friendly, attentive and most importantly they are HONEST! I actually don't trust dentist in general and have avoided them for over a decade as a result of their perpetual "up sell" (pre-cavities, deep cleanings, poor quality of work leading to root-canals) and untrustworthy behaviors. However, I broke a tooth recently and that led me to Vicente Family Dentistry vía Yelp reviews. Dr. V and the staff were told that I haven't seen a dentist in over a decade and I knew this may lead to a laundry list of procedures and fees. But after my exam they explained that my teeth are in great shape, i have good genes and I only needed the minimum care to repair the broken tooth and one other cavity. I even asked if I needed a deep cleaning (which I was told I needed 15 years ago by an up selling dentist) and this practice told me that I most definitely didn't need one then or now. Furthermore, her prices are fair and they recommended a discount plan that saved me about 35% on top of it all. Now I'm actually excited about having a dentist I can trust, something I've never had before today. Dr. V is now my dentist for life....no matter where I go, no matter where I move, I will be going here for all my dental needs. This practice deserves a 6th Star. read more

Great work by this dentistry. Definitely made me feel at ease and made sure I was in good hands. I look forward to doing more work with them as I felt a very warm vibe in the office. I'm happy I was recommended there and was very apprehensive at first but it all went away quickly. You can tell the office is great at what they do making patients feel at ease but still doing quality work. They made me feel excited about the work I'll be doing with them in the near future to make more my maintenance stays up to date. read more

I don't usually write reviews but felt the need to do so. I brought my 4yo here today for an appointment and they were WONDERFUL. Joanna, the dental hygienist, was patient, explained everything in a way my daughter could understand, and engaged her in such a way that she was excited and cooperative. Dr. Vicente was similarly kind, informative, and great with my daughter. The front desk staff were polite and efficient. We scheduled our next appointment and were in an out in under an hour. I am so glad we found this practice and I'm glad we'll be able to see a true family dentist. read more

Great work by this dentistry. Definitely made me feel at ease and made sure I was in good hands. I look forward to doing more work with them as I felt a very warm vibe in the office. I'm happy I was recommended there and was very apprehensive at first but it all went away quickly. You can tell the office is great at what they do making patients feel at ease but still doing quality work. read more

Family owned, family operated. Great hygienist... gentle and friendly. Honest doctor who does a good job. Would recommend to anyone in the area. We had tried the chain dental offices in the past and this dentist is far superior and doesn't try to "squeeze" money out of you for unneeded procedures. read more

I love Dr. Vicente and all the staff at her office. Friendly, and - for someone who has been terrified of the dentist her whole life - comforting and painless. I no longer dread my dental appointments, even if I need something beyond a cleaning. read more

My partner has a healthy fear of the dentist. She had a toothache and was not a known patient to the practice, but they got her in the next day. When she arrived to the office, they were kind and courteous to her anxiety. They were honest - something that we have not been privileged to have from previous dental offices. What was originally quoted to us as three extractions and four root canals became one root canal, and one extraction. The dentist took her time to show us all of her xrays and explain what was wrong and what the best course of action was. As a result, everyone in my family will be going to this dentist. They are respectful, knowledgeable and personable. read more

I absolutely HATE going to the dentist. I put it off for years because of my fears. I figured I was paying for insurance through work, so I might as well go. This is the place to go for honest care. I've been to dentists in the past who I felt were trying to sell me things I didn't need. That is definitely not the case here, everything that is recommended is necessary. The staff here is absolutely wonderful and makes me feel very comfortable, which is very difficult to do with my past experiences. Look no further for complete care! read more

This is probably the best dentist I've been to in my 28 years. Dr Vicente and my hygienist Joanna were very friendly, quick, and efficient. It was a good atmosphere and made me feel very comfortable. Would highly recommend. Thank you!! read more

Dr. Jennifer Vicente, DDS is an excellent dentist. However, my experience with her incompetent staff left me wondering about her priorities. And I love that she employs her family in her front office but that shouldn't come at the cost of good service and customer satisfaction. My experience started well as I noted in my initial review. It was later when I went in for some dental work that the cracks began to show. First, I waited nearly 45 minutes after my appointment time for the doctor to begin my procedure. Then it became obvious to me pretty quickly that the technician working with Jennifer was new to the job. I had to repeatedly motion to the tech to clear my throat before I began choking. It seemed to me that she wasn't much interested in her job or didn't know how to do he job. And the constant banter between Jennifer and the tech was annoying even though I was on nitrous. By the way, the nitrous is a great service that Jennifer offers for a very low fee. I will never have work done without it again. Jennifer took a 30 minute break during my procedure and told me that it was so that I could rest. It would have been nice if she had simply told me that she needed a break, that she had another patient to see, or whatever the true reason for the interruption was. And the short break was fine except that Jennifer ended my procedure that day without finishing completely. I had to schedule a follow-up appointment later that week to have two sharp points that were irritating my cheek fixed. On the up side, Jennifer did find two cavities that another dentist had missed. And she worked a lot harder than most dentists would to fill two wisdom teeth so that I didn't have to have them pulled! Unfortunately, it was the front office staff that made the entire experience very frustrating. After my procedure her staff charged me $110 OVER THEIR ESTIMATE because, they said, that they anticipated some additional fees from my insurance company. I complied and paid the extra fees. They told me to check my insurance statement when it arrived a couple weeks later to verify the additional charges were justified. When my statement arrived there were no such charges which means that Jennifer's staff overcharged me 'just in case'. Two weeks later I called the office and her staff stated that they hadn't received this information yet and that they would get back to me when they did. They told me to wait rather than simply asking for a copy of my statement. Three weeks passed before I finally drove to their office with my statement in hand. They then stated that they had since received the insurance information but had failed to call me or simply mail a refund check to me. This is an office run for the convenience of their staff rather than that of their clients. read more

I found this practice based on Yelp reviews and I was not disappointed. I originally went for what I thought was a cracked crown but luckily just a filling was needed (crown was fine). They were able to get me in fairly quickly, even as a new patient. I've now been for 2 regular cleanings. Dr. Vincente is friendly and professional. She doesn't try to do unnecessary work and ensures you're satisfied. The staff is incredibly friendly and professional. read more

I can't come up with the proper amount of superlatives to describe Dr. Vicente and her practice. Had a chip repaired yesterday. While this was being done, she offered to fix my other front tooth as well so both were even. It was not even something that had entered my mind, but now I can't imagine getting the work done and not making that choice. She's so awesome and intelligent with her craft. $68 was not bad at all for what I had done, but I was confused because my cleanings and such are completely covered. They took the time to explain the difference and that I did have a yearly deductible - no problem on my end, just didn't know as I haven't had dental insurance before. They could not have been nicer about it and there isn't a single staff member who isn't extremely knowledgeable. Simply put: if you live in Brandon or anywhere close, you need to come to Dr. Vicente. I actually look forward to coming here! read more

I have been coming to Dr. Vicente for years. I love that is family operated, everyone is so polite and nice and when you are scheduled they sweep you to the chair and begin their work. No extra wait time like some other offices. read more

*****BEST DENTIST EVER very professional warm family environment. Prices are great and she's always on time. Great hours too for busy people. I would recommend to anyone I know. ******* My teeth look better than ever! read more

Vicente Family Dentistry is not a chain but private owned dentist. She is very caring and conservative. She does not try to up sell you with products or services that you don't need. She is very gentle and calming, and the ladies in her office are wonderful. I would highly recommend her services to anyone of any age. I have been going to her for years and have never had a problem. I like the fact that she is honest with her patients and her work is very good. She puts her patients needs first and she is VERY conservative in her practice. She will tell you whether the work is needed or can wait. My family loves her!!! read more

Great office with really great service and nice people. Looking forward to going back - I know. Who says that about a dentist!?!

It's been over a year since our family found this dentistry. We absolutely LOVE LOVE LOVE this dentistry. Dr.Vicente is amazing- great at what she does and so understanding. I adore I-ik-sa (sorry- can't spell her name), front office staff. She fit me in ASAP on a saturday when I had a tooth emergency. She is professional and kind. Bills are always explained in person, and estimates are itemized and easy to understand. Even our kid loves going to the dentist now. These are people who really care about their patients. We highly recommend this practice. read more

Great Family environment, reasonable prices, state of the art equipment and very clean.

Found this place based off a referral from a co worker and I must say best dentist of my life. I hate the dentist but this office & staff are amazing. Not only do they not offer you stuff you don't need they actually care about you as a person. So many doc just want to collect, here they just want to help!! read more

Saw the great reviews and just called, the phone call was phenomenal I'm just gonna go ahead and rate them now lol

I loved my old dentist but when we moved I knew I'd have to find another place to go. Dr. Vicente had a lot to live up to but met the standards. The office is new and clean. The front desk was friendly and organized and called me by name when I walked in for my appointment. Melissa took x-rays of my teeth and checked them before calling in the Dr. Dr. Vicente was nice and professional. She looked at my x-rays and then checked my teeth. Melissa then cleaned my teeth and sent me on my way. The cleaning was painless and my teeth felt so good afterwards. They asked if I wanted to set up my next appointment then and there. I did and am all set in 6 months. I will be recommending them to friends and family. read more

Have had a lot of dentists over the years, have always dreaded going. Either the dentist (one went home in the middle of my procedure, because he was in a mood), or the hygienists were rough. Then I found this practice and no longer worry. Dr Vincente is a sweetheart, all the hygienists have been very gentle, thorough & personable. The office staff are always very helpful, friendly. I have only needed an emergency visit once & as busy as they were that day, they got me in. Its a very family atmosphere. Highly recommend them. read more

THIS IS THE BEST DENTIST'S OFFICE I HAVE EVER BEEN TO. I do not mean that lightly. Jennifer is superb and so is all of the staff. Always smiling and fantastic Customer Service. They always remind you of appointments and squeeze you in to fit your schedule. I have never had a dentist office that makes you feel like family. I live in saint petersburg now and make the 35 minute drive to their office because I will not go anywhere else. read more

Above all, Dr. Vicente and her staff are good, honest people. They are welcoming, friendly, professional, with all the expertise in the world, but their honesty and integrity as professionals stands out. I had a bad experience with a dental franchise/chain where I did not feel comfortable with the treatment plan they created. I thought they billed for things I did not need, and I found out that indeed was the case. When I turned to Dr. Vicente, I felt she was honest in her assessment and treatment plan. In a world where it is easy to find dentists who are dishonest in their work and would not think twice to recommend services you probably might benefit from but do not NEED just so they can make more money, Vicente Family Dentistry sets themselves apart by being considerate, honest, professionals. I highly recommend Dr. Vicente. read more

AWFUL EXPERIENCE. Dr Vicente went from sweet to cold when she had to fix a food pocket she left me with after a filling. No greeting, or anything. She just put the chair back and started working. She didn't speak to me unless it was to tell me to bite or open wider. She and her assistant talked over my face the whole time. She wasn't gentle, and left the bright light in my eyes. She was careless giving me Novocaine because the entire left side of my face was numb for over 8hrs. I couldn't feel my eye lids or cheek. When it finally subsided, I was left with a lot of pain in the area she had injected, and a bad migraine. When she finished, she could barely get the floss between my teeth, but said "It's very tight but I'm leaving it that way because you felt like you had a food pocket before." When I'd floss out huge chunks of food after each meal? YES, I did have a food pocket. Now I can't get floss through it at all. Now I have to pay someone else to fix it, because I'll never go back to someone as passive-aggressive and mean. I'm still stunned someone would actually do what she did to me. Her office kept screwing up my appointments, too. We agreed on a time and date, but they put it in wrong. I ended up 30 mins late to my appt (according to them), and had to reschedule half the work that had to be done. The day of the awful experience, I had made that appt for the foot pocket and the remaining work from the previous appointment. She would only do the food pocket and said I was only scheduled for an hour. I TOLD them what I needed done, and they didn't schedule enough time, so now I have to come back AGAIN? I think NOT. I'm absolutely telling EVERYONE I know about this horrible experience so no one else has to suffer her wrath. read more

I wanted to write this review to help others find a wonderful dentist. The Vicente practice is the best! I've been a patient for a year and had a couple of routine cleanings and x-rays. I like that their office is nice and clean, conveniently located, and that they have late office hours. The event that precipitated this review was a semi-emergency that occurred on the last day of my winter break. (Never on the first day, right? LOL) I felt a hole in my tooth, and I didn't know if it was a chip or whether a filling had fallen out, but I called the next day and secured an appointment in 2 days. Why did I give this practice 5 stars? #1) I was able to make an appointment after 4:00 so that I wouldn't have to miss work. #2) The receptionist made the appointment for an hour so that there would be time to fix anything that needed to be done. #3) I was in and out within an hour. It turns out that an old filling fell out, and it was easily and quickly replaced. This practice really goes above and beyond to treat their patients well. 5-star service! read more

I LOVE coming here!! Dr. Jennifer is the awesomest, and the people are the sweetest you will ever meet. Dr. Jen is so wonderful - her personality shines! They are always very accommodating when needing to be seen. I highly recommend them. :) read more

GREAT DENTIST! She makes me wish every day I had her for a dentist. I am in college and I have an HMO plan which offers superb benefits but not all doctors accept HMO. She was my brother's doctor, and I didn't have coverage and experienced excruciating pain one morning, went to a dentist (one of those corporate dentist places) and they told me I needed a root canal. Well, after I took antibiotics for only 3 days, I stopped because the pain stopped a few hours for one day. I started questioning if I really needed a root canal, since I heard other dentist and patients state that the pain never goes away, and the antibiotics only stop the infection in the mouth. The pain happened on Feb 2, it is now March. I seen her last week, and was recommended to her by my brother, who recently moved, who couldn't stop saying great things about her. I called her office and made an appointment for a consultation. I was able to be seen pretty soon, which was an additional plus! Her mother runs the front office and her team is very friendly and family oriented. She took a few X-rays, and told me that I don't need a root canal; instead it was just a big filling. I'm not saying she's is a great dentist because she gave me good news, but the fact that she was willing to see me, and was so kind to offer her advice on what I should do, and future care for my mother, and best of all NO CHARGE!! I needed my wisdoms out and thought I needed a root canal so I purchased a HMO plan because it helped financially. After I get my fillings, and wisdoms surgically removed, I am going to her just for my cleanings twice a year :)!!! HIGHLY RECOMMEND her!!! read more