Large operation. But excellent care. I have one main doctor, Dr Schwartz but have seen another…read morerecently who was also excellent. And my wife as also seen two different eye doctors over the years. And we have never had a bad experience. The front desk is polite and attentive.

From the owner: Washington Eye Doctors is an independent eye care practice serving patients and their families in…read moreChevy Chase, MD. Their experienced staff of eye doctors and opticians provide thorough eye exams using advanced technology, offer prescription updates, a vast selection of eyewear, and precise eyeglasses or contact lenses fittings. They also specialize in dry eye disease treatment and myopia management. Schedule an appointment with Washington Eye Doctors for personable and professional eye doctors you can trust.

I recently had cataract surgery performed by Dr. Howard Weiss and I couldn't be more pleased with…read morethe entire experience. From the very first consultation, Dr. Weiss took the time to explain the procedure thoroughly, answer all of my questions, and put me completely at ease. The surgery produced excellent results. What impressed me most was not only Dr. Weiss's surgical skill but also the compassion and attentiveness shown throughout the process. The follow-up care was excellent, and I always felt supported. I highly recommend Dr. Weiss to anyone considering cataract surgery. His expertise, kindness, and dedication truly make a life-changing difference.

This practice is not well run and it's laughable when you get them on the phone. They're not well…read moretrained and are just unprofessional. On top of this there's an administrative fee- for what? To pay for your incompetent front office staff? The doctor will also try to reschedule on the day of your appointment. Also good luck with finding parking and the garage that's below the building is annoyingly valet only, taking forever. Just don't bother with this place.

The exam was complete especially since we required non routine follow ups for on going issues…read more We had an issue with our insurance which they personally called me to resolve, showing their dedicaton to resolving complicated issues and customer service. If you need non-routine medical follow up or diagnosis, this is a good office to go to.

I used to love this place, but it now appears to be understaffed and poorly managed. A patient…read moreahead of me waited forty minutes to be seen. After waiting twenty-five minutes myself, I asked how much longer it would take and was told there was no estimate, so I left.

Three cheers for Luwanna Nunley who is a tremendous asset to this practice. She is responsive,…read morecourteous, and efficient. Each reorder of contact lenses has been a breeze with her.

I wish I had read Susan W's review earlier because I had a similar experience. I saw Dr Shah for an…read moreinitial assessment on March 4 and was told a scheduler would be in touch to schedule a 2nd pre-op appt. Almost 8 weeks later, I'm still waiting. I've tried calling and emailing but the scheduler has ignored me. Of course, I got a bill for my first visit and when I called the billing office to suggest that I shouldn't be expected to pay before I get a return phone call, she showed no compassion and said appointments are not her responsibility. The doctors in this practice may be great but the customer service is awful.

This used to be a tightly run shop with a good doctor, but alas both of those things are no longer…read moretrue. Those days are gone, they're under new management and have a new doctor. Had an appointment today and was made to wait 60 minutes (I arrived 10 minutes early which is customary) and still no doctor, no one even told me how much longer I'd have to wait and the store was empty too, so I just walked out. 5 staff members and absolutely no one could be bothered to tell me there was a delay or how much longer I'd have to wait. At one point the doctor popped out of her office and joked about "vibes" with the staff, didn't even acknowledge I was there, it was the only time I actually saw her. One of my neighbors relayed to me she had experienced the same thing, seems like it's the new trend there, better to avoid it altogether.

Awesome experience here! Amazing dr and friendly staff!! Had trouble finding a optics shop that new…read morecares about my eyewear needs and this place is definitely it!! They are doing all the necessary procedures for COVID-19. Very clean and welcoming office! They also took care of me right away!

Personnel in the shop are friendly, patient and highly skilled (especially Brian). But beware…read morepricing of some of the eyewear. I purchased a pair of Ray Ban shades, but shortly afterward learned that Ray Ban itself sells exactly the same model for $80 less. No refunds and very limited exchange policy didn't help.

Brian Poster, our optician was incredibly helpful and patient with our search for cool frames. If…read morefact we have followed him from previous eyeglass stores to his current location, because of his high level of service. If you need a cool set of specs, check out Brian at Voorthuis in downtown Chevy Chase. You won't be disappointed!

Dr. Howard Weiss is an exceptional opthalmologist who specializes in glaucoma and cataracts. He…read moretook all the time I needed to ask questions. He was very kind and caring

Dr. Weiss has been my ophthalmologist for more than 20 years. At the start I had only annual…read moreappointments where he confirmed my good vision. Eventually glaucoma came into my life as well as cataract surgery. Dr. Weiss knew exactly how to diagnose and treat glaucoma and the outcome of my cataract surgery was outstanding. Dr. Weiss has a team of outstanding young technicians to do the important preliminary work before Dr. Weiss enters the room. This makes for very efficient visits.

My husband and brother have both purchased glasses from here. Yesterday, I walked in with my…read moreglasses (which were not purchased from here) and asked the lady at the front desk if she could kindly tighten them for me, as they keep slipping off my nose. She flatly replied, "I won't be able to help you with that". Before I could respond or clarify, she immediately returned to her (personal) phone call. Needless to say, they've lost my husband and brother as customers.

Went there to get my eyes examined and get new glasses the Dr was great and the glasses were…read moreamazing. Great service, fashion frames and superior quality at a reasonable price. Will send all my friends there They take almost all insurances and go out of their way to make sure you are happy A++++

Dr. Rose deserves 10 stars! Incredibly patient, great bedside manner, thoughtful. Answers all…read morequestions you have. AND actually checks up on patient - even during weekend. Office is nice, clean, modern.

From the owner: In private practice since 2000, Dr. Rose's clinical interests include the medical treatment of eye…read morediseases, contact lenses and getting patients ready for refractive surgery and cataract surgery. She enjoys spending time with patients to help them with their refractive options and better optimize their ocular health. Dr. Rose has a special interest in dry eyes and preventive care.

I always have a good experience at this location. The techs are very knowledgeable and answer all…read moremy questions each visit. The optometrist is great. There is a large selection of frames available. Orders are dependably on time within 2 weeks of picking.

Last visit in 2023 -- Very limited parking-staff uses most spaces. Appt didn't seem to matter, was…read morefinally seen by optometrist. Finally got someone to open locked cases so I could finally pick out frames and add treatments that were very aggressively pushed on me. Glasses arrived at store much later than promised. They processed incorrectly with insurance and were never able to fix the problem so I got stuck overpaying. Never went back--Myeyedoctor is better.