They caused damage to my partner's vehicle during routine buffing - a service for which they charged $78. They then quoted more than $1,000 to repair the damage the shop caused to the paint during the buffing. When we politely asked the shop not charge us to repair damage they caused, Steve Jarmuzek became defensive and argumentative. He argued that burning through the paint "just happens sometimes during buffing" as justification for attempting to charge us full costs and labor to repair the damage. Ultimately he removed the $78 charged for the buffing that damaged the car from the total bill, but continued to refuse to repair the damage unless we agreed to pay for it, in full. At my request, he gave us a business card for the owner, Kenny. Kenny has proven impossible to reach. We have sent Kenny three emails, none of which he has responded to. The number on the business card is the number for the shop, which just brings us back to Steve. I would avoid doing business with this shop at all costs. You could find yourself being told that damage to your vehicle "just happens sometimes" and being asked to pay thousands to repair it. read more

I got a quote from Thomas Auto Body after I rammed my brand new car into a fire hydrant (you can laugh) and it was significantly cheaper than other shops in the area. Maybe I was *slightly* swayed by the donut holes and gatorade in the lobby but whatever. They told me they could get the part and that the repair would take four days in total. I received excellent service so I scheduled my drop off date and got things figured out with my insurance. I want to start by saying my repair is absolutely beautiful. I was extremely concerned that I would never be able to fix the car, but it looks brand new again. The only downside was that I dropped the car off on December 13th and picked it up on January 6th. Yikes. With three jobs, no car, and no communication from the shop I was feeling *extremely* frustrated. After about a week and a half with no car I called the shop to see what was going on and they told me the part was on national backorder until the end of January and that they would call my insurance to see if I could pickup the car in the meantime. I never heard back. Had the shop communicated with me prior to me calling every week I would've had a much better overall experience. That being said, I feel like I chose the right place repair wise. I would've loved to hold the repair until they had the part, but overall it was worth the wait! read more

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Our vehicle looked great after they were finished with it, inside and out. It was ready when we expected to pick it up.

We were referred to Thomas Auto Body by Sipes Car Care Center, and were so happy with the referral! Zack Westling was extremely helpful, provided amazing customer service, explained the process of fastening our bumper, and was clear about how long the fix would take. The repair turned out perfect for a very fair price. Will definitely use Thomas Auto Body in the future! read more

We took my daughter's car to two places because there was a leak in the sunroof and each time we were told they could not find the problem. When we took her car to Thomas Auto, they found the leak immediately and repaired it quickly. The service and quality of work was superior!! And the repair cost was super reasonable and I appreciate their integrity!! Now her car is dry inside when it rains. read more

I brought my truck in because it had a scratch on the passengers side and some bubbling of the paint on the rear fender. The passenger mirror was also broken. They found a used mirror and used the hood parts from mine to save me considerable money. They were able to buff the scratch out, and repair the surface rust. They buffed out the entire truck, it came back looking like it just came off the showroom floor. Thomas Auto Body has worked on a couple of my vehicles, they have become my go to for body repairs! read more

EXCEPTIONAL SERVICE with side of INTEGRITY From my first phone call to meeting the owner when I walked through the door Thomas Auto body has been Exceptional & Beyond any service I've ever experienced! These guys actually care about what their doing and want you to be happy when you leave! I highly recommend bringing your vehicles here you will be more than satisfied! read more

The tailgate on my older pickup was stuck closed. The handle had broken off and one of the rods had fallen. I was given two recommendations to take it to the place down the street from Thomas. So I brought it there and they suggested that I should do it myself, purchasing a hole saw to cut a hole in the tailgate in the process. They refused to help. Lol. So that was frustrating. The next day I called Thomas Auto and Carlos listened to the problem, told me to bring it by that afternoon so they could have a look at it, and I did that. I ended up meeting with the owner, Kenny, when I brought it in. He made me feel comfortable while looking at my truck, explained what they would do to fix it, and gave me an estimate. He was able to get the needed parts delivered the next day, and my truck was ready the day after that. There was an unforeseen issue with a part needed, and he was able to stick to the original estimate. Great experience here, will definitely recommend to others and bring my vehicles back for any other body work! read more

They did a great job on my Lincoln. The bumpers looks as good as new and the finished in one day. I'm very happy and the even detailed the car's interior. I never expected that very happy! read more

Kenny took good care of my Jeep Wrangler after it took some hail damage on the hood. I'll be back if I need anything else done!

At the end of November '18, I had a fender-bender with my '17 Toyota Prius. It messed up the bumper a bit and a few other things, but the trouble is it is a sort of glowy, cherry red, which turned out to be problematic. Anyway, I took the car to Thomas Auto Body and dealt with a guy named Chad. Although it took longer than expected due to matching the paint color -- it's a three stage process, it turns out -- when I got it back this morning, it looked immaculate, and I defy anyone to see where they did any work. The guys in the shop were friendly, polite, and about as helpful as they possibly could be. I was/am very, very happy with the results, and would strongly recommend them to anyone who needs this kind of work done. read more

THANK YOU TO KENNY AND THE GUYS AT THOMAS AUTO BODY! Yes I was happy yelling - they went above and beyond to help me through a very stressful situation with the highest of customer service. I highly recommend them to anyone in need of body and collision repair. read more

They fixed my car door which had been "broken into" by a locksmith and therefore had a gap between door and car body so wind noise/water could get in. For free! They are so nice. Everyone should go there. Thank you! read more

The owner Ken Wrobell is a MIRACLE WORKER and my hero. My rating is 12 stars. I brought in my 2013 Mini Cooper after two panels on the passenger side of the car were greatly scraped by an adjacent driver attempting to park into the space next to me. There were serious multiple white horizontal lines an my black car. The original estimate was $1,000.00 to repaint the two panels. My insurance deductible is $1,000.00. I was given an option that the scratches could be cleaned on the side panels, and he also agreed to do all the scratches that have accumulated on my car. When I came out to view my car it looked like it could be placed in the show room of a dealership as a new car. I actually shook with positive shock as I keep circling to view my new car, there were no scratches. My car was washed and the interior cleaned. He only charged me $150.00. Taylor Blue read more

Twice in the last year I have had my car in for rear-end collision damage. Both times, the repair work was of excellent quality. The guys in the shop are laid back and good-natured. Great body shop! Highly recommended. read more

I was in a low speed head on car crash. I had my car towed here and they did a fantastic repair job. You can't tell the car has major front end work done. I've taken my two previous cars here for minor repairs as well. I highly recommend this place for damage repairs. read more