We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

sent in photos for my issue and i have been looking everywhere and they won't take my car because…read moreit's 2 years older than 20 years old. We're not polite in the messages either.

Yall, do NOT waste your time here. I brought my BMW 328i into CARSTAR bighley auto body. I hit a…read morecar going 5 mph, and the damage is all on my side quarter panel. I went here to get a quote, told me a bunch of random things that also need to be fixed such as my headlight, tire, etc. Which nothing is wrong with my headlight and same with my tire. And then he told me my car can be considered totaled because the amount of damage is higher than the value. First off, be for real not him thinking I would fall for it. Second of all, I know he overpriced just because I'm an 18-year-old girl who doesn't really know much about cars. All I'm saying is if you are a younger girl, like me, or just don't know much about cars, DO NOT waste your time coming because you will be fooled. Do not be fooled by all these 5 stars. The world is crazy, stay safe.

Bighley Auto Body was a great shop to go to. I have been going there when I have a need for over 50…read moreyears and have recommended them to many family members and friends. Since they joined the CARSTAR franchise they are dishonest and don't complete their work properly and in a timely manner. I will never go there again. My last experience was terrible. It took months to complete the work and they added new damage and problems to my car. I had two cars with hail damage at the same time. I took my other car to another local family owned shop and it was done perfectly in two days. I would avoid any franchised body shop. They just care about money and not the customer.

I have lived half a mile from this business for the last eight years. I always kept an eye on their…read moreyelp reviews in case I need them. And that dreaded day came and they were on the list of the insurance. They were very responsive and they told me went to bring my car and they worked on it within the timeframe they set up. It happened I was overseas when they were done and they were nice enough to accommodate me and keep the car there for a week or so till I come back. It was repaired so well even my colleagues at work could not tell it was repaired. The paint quality and the finishing was perfect. They even cleaned it from the inside better than I do myself which was not expected but highly appreciate it. It's not a surprise they have five stars reviews and they are on the list of state farm insurance.

Joe Your accounting…read moreand business have a lot to learn about the client experience Multiple times I have had to drive over to get an answer that could have been avoided by informing me of the status of the vehicles that we have had in the shop. Lying and appeasing clients is the best way to lose trust. You have none. Accounting, WTF...How is it that 6 months after I pick up the vehicle, I get an invoice? I don't know how this is acceptable in any industry. This is not on the insurance company okaying the payment. They deposited the amount into my account on Jan 12. When you were billing me for the Volvo, you realized that you had not invoiced me for the F150, that is why you have not been paid yet. Figure this out! Worst Experience and will not recommend or return for any reason. Nate Mielke

Top quality work at very reasonable rates. They're knowledgeable, friendly and cheerful, from the…read moretechs who perform the services to the "front of the house" staff in the reception area. I've been their customer for years and have never been disappointed.

Had my front windshield replaced here - at a fair price - everything went well, everyone I came…read morein contact with was friendly, helpful and professional - can't ask for anything more - 5 star review. (I wish these people would do engine repair as well.) John Kosa

Creative has been doing excellent work on my vehicles over many years. I first was going there in…read more1996 when they were in a different location. They are really good at communicating, delivering on time, have excellent quality work and have the best prices in town. This local business is family owned. Definitely would highly recommend Creative Auto Services. They are trustworthy, honest, and good people.

This is the worst experience I have had purchasing and servicing a vehicle. The vehicle they sold…read moreme had the transmission blow out on it within a week. I had it reviewed by a different mechanic, and the Creative Auto told me to tow it to their shop to review it. The tow alone cost over $300, and once they receive it, they told me their "discount" price. Their "discount price" cost more than the full price of the mechanic that originally diagnosed it. What a joke. They won't even buy it back to help us out. We buy multiple vehicles every year for our business, and I was really hoping we had found a good spot to continue doing business. If they can't tell that a transmission is going out on a vehicle they are selling, they can't be trusted to professionally sell or service them.

I have used Beartown several times and have been very satisfied with the quality of the service,…read morecommunication and pricing. They are very flexible with scheduling and get the job done in a timely manner. At this last visit, the work required more time than expected due to rusty bolts. To compensate for the additional days without my vehicle, they gave me a free oil change! Jodie does a great job running the business!

Insisted on using the best OEM parts for an exact replacement of my front end, customer is at…read moretheir core to get the job done right, I was satisfied with how they dealt with my insurance company and advocated for me

I contacted Mark at Dent Heads to fix a dent for a vehicle we are planning on selling. He quoted me…read morea price, made an appointment and checked in prior to the appointment to verify we were still confirmed. On the day of the appointment he was delayed and made sure I was aware and ok with his delay. Without mentioning a word about it, he stayed late on a Friday night (past his shift) to complete the repair. What I feel I need to mention is how he handled the repair even though I gave incorrect information. I estimated the dent at one size and it was bigger than I had estimated. He was gracious and did not make me feel like I was stupid. I would highly recommend Mark and Dent Heads

Repair was outstanding. Would never know that the vehicle had a dent. Very professional,appreciated…read moremy business and they offer a loaner car.

I hit a deer in Wisconsin just before Thanksgiving. I had slowed down but she jumped in front of…read moreus at the last minute. The airbags did not deploy and the car was drivable so I brought it when I got back. The evaluation and estimate was easy. I made an appointment and dropped the car off on 12/15. They found some additional damage beyond the estimate. The car was done on 12/28. The process of working my insurance company and the Body Shop was painless. The work appears to be excellent. I hope that I am not in another accident but if I am, I will bring my car to Master Collision again.

I have used Master Collision a few times over the years and they are always ready to help.read more