Here for first time, customer service is excellent, they keep you updated on what's happening while…read moreyou sit in car and wait, price is very reasonable. I will follow up on a month after I run my car , initial visit has been outstanding, my car requires a slightly different filter so it was 5.00 for it because of availability, I am just glad they had it . 4 stars until I update after driving.

I have a large motorhome with a Ford Chassis. I called to several Ford fleet service dealers, local…read moreoil change and service shops for an oil change. No one could do the work due to experience or the height of the bay doors. When I called Bateman's, they said "sure, bring it down." Easy access from 70th South and pulled right into the service bay with no appointment. They changed the oil and air filter within 15 minutes and I was on my way. Friendly staff and it costed me far less than I expected. They gained a new satisfied customer.

I love this place and I love everyone that works here! They're always super kind and attentive and…read moredon't go anywhere else for my emissions and renewal tags. I'd give this location 10 stars if I could. Definitely recommend!

So... let's start with the positives they are fast and get you in and out with a smile on their…read morefaces offer plenty of water and snacks while you wait. Now my biggest issues with this location yes they are fast however they didn't attach my skid plate all the way back on and it came off and it was dragging on the ground scratching and basically burned off part of it because of my driving on the road and I have to have it fixed. Other issues I have with this company is there have been multiple instances where they just don't have the oil I need in stock and I'm always told I have to get the most expensive package only. Prices always seem to go up every single time I go in and it's always up like $10-$20 more than the last time I went in. Now granted I could learn to change my own oil and do it myself, however if you are lazy like me and just want someone else to do it, they get it done really fast. Customer Service is always top notch and has never been an issue, but with prices getting higher and higher for this service along with issues with oil availability (not the worker's fault) makes it less desirable to go back. I appreciate all the work they have done for me but sadly with the trend of prices for them I won't be going back.

I have been dreading going to get my oil changed and tires rotated because it's always an ordeal…read moreand takes up a lot of my time. We only have 1 car for my household, so when it is having work done on it we are trapped for the time being. Anyway, I scheduled an appointment for 10:30 Thursday morning. I arrived at about 10:36 and all of the associates were busy so I waited and then when I was called over I checked in and gave them my keys. I was offered a free alignment check at this time and I accepted. I did let them know I had to stay and wait for it, but was not given an estimated time frame for it to be completed. There were a few people upstairs waiting as well, a woman who was there before me said aloud that she had been waiting for over 2 hours for a tire repair. She said that it usually goes quicker if you have an appointment, but that was not my experience. I waited for about 1 hour and 45 minutes before I went to ask how much longer I should expect and the associate who helped me previously said he would go check, it took some time as I guess it was all the way across the building, but he came back and said the rotation and the oil change were done, but they needed to lift it up to do the alignment check, which I was fine with until I asked how much longer that would take and he said 'oh not much longer, maybe 45 minutes' and I replied 'pass' because I was not spending that time for something I didn't even ask for or need. (I'm sure it's like a sales pitch thing to check the alignment for free so they can tell you it's off so they can charge $75+ to fix it) Anyway, so he said he would tell the guys in the back that. About 10 minutes later he comes looking for me. I pay the amount and he slides a car key that is not mine across the desk. I let him know that is not my key..... so then he had to figure out where my real car is at. He was quite flustered by this point. Another associate who was on the phone said to go around doing a whole refund and waiting days for the amount to be issued back, just to keep my payment for Becky's car and have Becky pay for mine. They had to type in some coupon codes or whatever to make them the same price. And ultimately I don't mind that because it was for the same price, but it just was handled a little bit unprofessionally and made me less confident in the establishment and how they handle things in general. Then when I saw my car pulled up outside and the key was handed off to the front desk guys I walked up and waited patiently because they were both talking on the phone. My key and the plastic folder thing with the paperwork were temporarily misplaced because of inadequate multitasking. I wanted and needed to get out of there. You can see and hear that they are busy, but something is up. I don't know if they need more workers in general, or just need to re-work the organization and flow of the work. The warranty on the tires was/is nice and the free tire rotations, but ultimately the amount of stress and wasted time to have regular maintenance done is really pushing me to not purchase any more tires from Big O. And I surely won't ever be back for an oil change. (Other places do them in 15-30 minutes) I have had 1 good experience and several (3-4) not great experiences in about a 3ish year time period so do with that information as you will.

I took my Lexus in today because the dealership told me 2 months ago that my brakes were almost…read morecompletely gone and would need to be replaced very soon. The price the dealership wanted seemed completely outrageous so I took it to BigO. I'm so grateful for their honesty apparently there was nothing wrong with my brakes, Romero said I had 8-10,000 miles left on them and recommended that I wait. They could have easily told me they needed replacement and I would have believed them. if you are looking for an awesome place to get car repairs done I highly recommend this location. It's so rare these days to find someplace this trustworthy who doesn't try to take advantage of women. I can't thank them enough.

Mark and his team did a fantastic job taking care of my vehicle needs. I drove over 1,300 miles and…read morenoticed that my oil was starting to leak under my vehicle. I was hoping it was not anything serious. I am extremely selective on who touches my vehicle since it's a Sweden branded vehicle. They took care of me and only charged me for an oil change to fix the leak to the gasket which was extremely reasonable. Needless to say, this economy has been rough lately for 2024 and I was not looking forward to a $500 repair and instead, it was only $90. I will return again if I am ever in the area and I highly recommend them if you are looking for a reliable mechanic.

We had our vehicle towed in to get it checked because the "knock" sensor went off and the check…read moreengine light was flashing. We were told it needed a new engine, although they didn't do any diagnostic tests on it except to read the OBD II code. We wanted a second opinion, so we had it towed to Ken Garff's service dept (downtown SLC). After they did a full and thorough inspection and diagnostics, they told us that the engine DID NOT need to be replaced. The issue was that the "knock' sensor needed a software update. We will NOT return. Cost for new engine @ Hillside: $7,600 Cost for new engine @ Ken Garff's: $5,500 Cost for diagnostics @ Ken Garff's: $190 All we had to pay for was the diagnostics @ Ken Garff's

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

I was heading to my usual place for an oil change and a few other things, but they were packed, so…read moreI kept driving east and ended up at Take 5 Oil Change. I got in immediately. The staff were really welcoming, walked me through my options in a way that actually made sense, and they worked fast. The cost wasn't too bad and I'm glad I ended up here. The only downside was they couldn't actually change my oil because my regular shop had done something to the oil plug and Take 5 would've risked damaging it if they tried. They were honest about it, showed me what they were talking about, and didn't push anything unnecessary. I had them do everything else, then went back to my usual place for the actual oil change. Not their fault, just annoying.

Personally think it's a little pricey compared to competitors. They did do 25% off for military…read more The nice part is it's just drive through service. You don't have to leave your car at all. Which kind of makes it a bit slow too. Because they do the others bays all together before getting to you. Staff were friendly and helpful. I got an oil change only.

Took my VW for a service and they did it really quick and profesional. Definitely would recommend…read moreto anyone that has a European vehicle

From the owner: Looking for reliable auto repair in West Jordan? JP Automotive Repair offers expert maintenance and…read morerepair services for all makes and models, with a specialization in BMW, Porsche, Audi, and Volkswagen vehicles.

Fast, clean, friendly, affordable. The only place my family and I go to. They make things easy to…read moreunderstand and don't try to upsell you on things you don't need.

They were quick and efficient. You have too be going North…read moreon redwood too turn into the parking area. Highly recommend this place.