We had our vehicle towed in to get it checked because the "knock" sensor went off and the check engine light was flashing. We were told it needed a new engine, although they didn't do any diagnostic tests on it except to read the OBD II code. We wanted a second opinion, so we had it towed to Ken Garff's service dept (downtown SLC). After they did a full and thorough inspection and diagnostics, they told us that the engine DID NOT need to be replaced. The issue was that the "knock' sensor needed a software update. We will NOT return. Cost for new engine @ Hillside: $7,600 Cost for new engine @ Ken Garff's: $5,500 Cost for diagnostics @ Ken Garff's: $190 All we had to pay for was the diagnostics @ Ken Garff's read more

I had a fabulous experience getting new tires at Hillside Tire & Service. They were kind over the phone and in person when I got my new tires on. Kaleb was very knowledgeable and helpful. This is the second time we have bought tires here and we will definitely be back for future needs. read more

Hillside Tire & Service - Nice waiting room - Tires Near Me - West Jordan, Utah

These guys continue to impress every time I go in always grateful for there honesty and professionalism-thanks guys

Mark and his team did a fantastic job taking care of my vehicle needs. I drove over 1,300 miles and noticed that my oil was starting to leak under my vehicle. I was hoping it was not anything serious. I am extremely selective on who touches my vehicle since it's a Sweden branded vehicle. They took care of me and only charged me for an oil change to fix the leak to the gasket which was extremely reasonable. Needless to say, this economy has been rough lately for 2024 and I was not looking forward to a $500 repair and instead, it was only $90. I will return again if I am ever in the area and I highly recommend them if you are looking for a reliable mechanic. read more

We have been using Hillside Tire & Service since we moved here last year. We always get wonderful service from the staff. They offer great value on tires, oil changes, and brakes. Their waiting room is clean and tidy. I feel like a part of the family every time I go there! read more

We've had our cars in to this shop on several occasions. Work has always been completed in a timely fashion and we feel that we have received excellent prices for service! It's our top choice for auto repairs. read more

Always fast and do a good job. Their quality is great and reliable. Been going for 2 decades and never had a problem.

Took my 2018 F150 in for a wheel alignment and new tires. They were fast and did a great job. Beat Discounts price on my Nitto Ridge Grapler tires. Will be back. read more

Hillside Tire & Service - New shoes lol. - Tires Near Me - West Jordan, Utah

I took my car there last week to get a diagnostic done because my engine light came on. Guy called to tell me my catalytic converter was bad along with the Oxygen sensor and that it would cost me $2300 to fix it. Way more than I was hoping for, so I called someone else and got my car in. This other place used a scanner and determined that my catalytic converter was just fine and working, it was just the sensor that needed to be replaced. I almost paid these guys 2300 to fix something that did not need to be fixed! Check engine light is OFF and no codes pulling up at all after fixing the sensor. read more

I've been there several times and I always get really great service, whether that is oil changes or other repairs. The price for the service is always excellent and the employees are really great at letting me know what my car really needs. Staff is also super friendly. I highly recommend this place. read more

Amazing service! These guys fit me in and fixed my tire free of charge. I'll definitely be back!

Several years ago Hillside helped me in an emergency situation and did so for free. I decided when I needed to buy tires I'd be back. Confirming now that when it came time for new tires I went straight to Hillside. Always great service! read more

I just moved to the area from California and wanted to make sure my car was prepared for a winter that I couldn't even fathom (which is just any real winter haha). There was little to no wait and I was taken care of promptly. Scott did a fluid, brake, and tire check on my car and even inspected a tire that I suspected to be flat. He found the culprit and removed it, then filled up all my tires in around 15-20 minutes. When I went to go pay for the service, they said that it was so small that I didn't need to worry about it! I haven't seen that kind of service in a while. Definitely will be coming back here when I have more serious issues. read more

Mark is the man and we had the best experience here. Thanks for going above and beyond to make sure our car was safe and sound!

The store is super clean the mechanics are honest and know what there doing just an over all great crew.

Good honest and quick services. I have been there several times getting oil changes, tires and my AC recharged.

I took my car in for an oil change and tire rotation. They said it would take 1 1/2 hrs so I came back to pick it up 2 hrs later and it wasn't ready. Finally after they had it 2.5 hrs later they finished but it made me late for work and the tires did not get rotated read more

Mark and Terry and the Hillside team are the BEST!!! THANK YOU! Your team never fails to deliver. You even stayed a little later to make sure it was done right. read more

They we're the first to respond with clearly a great price when I started this project on Yelp. Switching an alternator in a modern minivan for $600 is a great deal. They stuck with the estimate and was done in 2 hours. Its been a week sence its been fixed and most the other mechanics included in my project search have yet to even respond!!!! read more

Took my car here thinking I needed my brake pads replaced due to squeaking. It turned out that I didn't and the visit didn't cost me a dime. They could have easily just replaced the pads as I had asked them to do, but they were honest and didn't do any unneeded work. Very impressive in my opinion. read more

We have been using hillside in West Jordan for 5 years and never been dissatisfied. They make us feel at home and family. With prices high and availability scarce we are paying even more attention to every dollar we spend. We feel good investing in business that stand behind the customers and keep their word. Thank you for the wonderful service mark and terry you guys have our business forever. read more

I had bought a new trailer and was in need of some airbags quick!!! We had a trip planned for the weekend and we needed them installed before we went. Mark was the man he was able to have the airbags installed super fast and we were able to make our trip! Thanks Mark read more

Definitely recommended!! I needed to change my studs, great service from professional nice staff. Replaced all 5 studs for a really reasonable price for their hard work. Definitely will be back for any future tire services read more

My wife hit a bump and put a small hole in the oil pan. She took it to Hillside and they wanted about $335 for the oil pan and another 5 hours of labor to put it in. The estimate was between $800 and $900 to fix it. I called around and found an oil pan for $105 at one place and $135 at another. I called the Audi dealership and they quoted me $303 for the oil pan. Anyway I put it in and it took me around two hours with no electric tools. Found out this repair should have cost a lot less. In my opinion that are too high on their prices. read more

Great service I am new to the area I got an oil change. They didn't try and over sell me on things they were great and straight to the point. read more

As a follow-up to a review I posted 3/21/20, Hillside commented on it a couple days later feigning disappointment and asking me to email them so they could "discuss this further" with me. So I did email them that same day and gave them an opportunity to do that. It's now been almost 2 weeks since then and I've heard exactly nothing from them! So for anyone who reads these reviews and comments, please be aware that their appearance of customer service was 100% fake!!! read more

Great people. Great service. They are honest up front rather than false promises. Happy i came in rather then go to another location or another brand. read more

Very accommodating for walking in. Fast and friendly service from Terry. Explained everything once they found out the cause of the problem. Finished on the time they said it would take. Quick in and out both times. read more

The service here was the worst I tried to get my tires fixed and the old man was in a bad mood and as soon as he saw I was Mexican he gave me a very bad look. He smelled like weed an poop. It was absolutely the worst experience i had at a mechanic shop. They scraped my car many times while changing the tires of my car read more

I have had a few bad experiences when dealing with the dealership and it has made me nervous to take my car anywhere and trust that they are going to be honest. I have been to Hillside to check my tire pressure over the years and the staff has always been so kind and helpful. So when I needed new tires that's where I went. Then I needed a battery and they were so fast and reasonably priced. I recently took it in to get registered and it wouldn't pass. I had prepaid oil changes left at the dealership and I had taken it to the dealership the week prior to use that last one. When the sensor went off to tell me I was due for an oil change so did the check engine light. The dealership told me not to worry it would go off in a week or so that it was because of the oil change. Hillside looked into it and figured out why the check engine light was on and needed to replace 2 parts. I have had such positive experiences with Hillside every time I go there. I trust them and I will recommend them to everyone I know. read more

Great place! Surprised they don't have more reviews yet! They seemed fast friendly and didn't try to push a bunch of unwanted/Unnecessary services or products! As a first timer at one of these locations, I called ahead and asked if I needed to make an appointment for an oil change on my Jeep Grand Cherokee. (Which I know is usually not the case, but just wanted to make sure and get a gage on their friendliness) And instead of being met with an annoyed employee, I got a polite and professional response saying that I did not, and that if I came through the current wait was around 30min -1hr. I when I got there, the store manager Mark was very professional, friendly, and answered all of my questions. Their waiting section was nice, had wifi, plenty of things to read, places to sit, a tv showing a movie, and coffee to drink if wanted. My whole oil change only took around 30 min. And he apologized because it was done a bit before they called me up, but they made sure to handle the other customers that had all come in at once first, which I think is a great sign of customer service! Then he informed me as a first time customer, that they have a punch card for oil changes to earn a free one! Overall I was very happy with my experience! And will definitely be back for other services when the time comes! read more

Time and time again, they've neglected to give me a timely and accurate diagnosis on my vehicles. James, especially, seems unable or unwilling to spend any time on finding out what work has been done to my vehicle. Mark has great customer service skills, but any interaction I have with the other workers makes me question the capability of who is working on my vans. I will be taking my business elsewhere. read more

I wish I could give them 0 stars but since I can't I will have to stick with 1 star. I took my wife's 2007 Jeep Compass to them because the car wouldn't start even with a brand new battery I put in that day. They told me the alternator went out they wanted $900 for it I was like no thanks. My brother told me about a guy who rebuilds alternators snap rebuilders I took the alternator to him he fixed it for $135 and then I had Hillside put it back in I think I paid a total of $400 or so, then her car started making weird noises when the gas pedal was pushed like brr brr I took it back to Hillside they had one of the mechanics test drive it, after test driving the car he goes I want you meaning me to drive it back and forth will he looks under the hood I did (he should of gotten another mechanic to that) he goes the belt is going in and out sounded weird to me. Anyways Mark the Store Manager comes and says that happens when the belt is taken off so many times. I was thinking I never had the belt taken off that many times didn't believe him. He goes yeah just bring the car back tomorrow or whenever and we can take a look and it will cost you roughly $100-$200 I was like alright, he said they were slammed that day. If that wasn't enough my car's AC Compressor went out I have a 2014 Subaru Forester he wanted $800 to replace that, I asked around and everyone else wanted way more. I told him that was fine to go ahead and replace it, they "fixed" the AC Compressor then a week after I decided to go to the silver lake with my entire family, then my car started overheating I pulled over popped my hood open to let it cool off I looked inside my belt had snapped the serpentine belt. I called the Tow truck I had him tow it back to Hillside, this was on a Sunday, they wouldn't look at it until Monday since they were closed. Monday morning came around I got a call from Terry the Assistant Manager he goes your AC go out again, I said uh no my serpentine belt snapped told him it was in the back trunk he goes oh I will take a look at it. 3 hours had passed no answer I called back. Mark the store manager answers I tell Mark what happened he just handed it off to Terry. Mark didn't say hold on a minute or anything. Terry gets on and says the serpentine belt just came off they don't know how that happened it never happened before. But they will replace the belt, I said it will be free right he goes yes free of charge. He said he wanted to test drive the car after replacing the belt I said okay, he said to give them about an hour. After about an hour I went to go get my car I get to the shop Mark was standing at the counter he goes here to pick up your car, I said yes I asked him what did you replace he goes I don't know. (he didn't seem to care, either by looking at his face) I was thinking your the store manager you clearly don't know what happens in your shop. He gets Terry, Terry goes the serpentine belt was replaced it had snapped, then Mark jumps in and says yeah we normally charge for those but this time we won't charge. I said how did it just come off he goes when you pull the belt off and on a lot the belt just gets loose and eventually just falls off. I was thinking that is the dumbest answer anyone could come up with. I don't know much about cars but I do know the belt just doesn't come off. He goes that's the best answer they could come up with. I am never taking any of my vehicles to them ever again. Not even for an oil change. What I think happened was they didn't tighten the belt properly, left it loose, or didn't seat it properly on the pulley. The belt just doesn't come off. My car could of caught on fire, or rolled off the mountain. To them it's not a big deal it's just a belt. WOW. I have noticed Mark is there just to charge people a lot of money he doesn't care about customers this shop will intentionally half ass the job so the customer has to come back so they can charge you more money to fix their mistake. What a rip off place. Plus it seems like Mark has a big attitude. read more

I have only very good things to say about this shop!. Their head mechanic Dennis is wonderful. He has helped us with our work van, a Class A Diesel Pusher and a classic Corvette. He is very honest, won't gouge you and you can trust what he says. They've done awesome work for a fair price, I wouldn't hesitate to take your vehicle here! read more

This is the best shop in Salt Lake City! They are honest and fair. Firestone had quoted me a $1,400 repair so I took my car over to hillside for a second opinion. They checked my car and said Firestone had said things were wrong with my car that were not. Hillside saved me money and made me feel good about mechanics again. read more

I used this location back in the day when it was Terrio's. Dennis is the only mechanic I really trust and of course he is the former owner. These guys do good work and are honest. They couldn't find the problem with a repair they were doing but they acknowledged that they could hear something wrong. They tried for three days to fix it and couldn't and never charged me for any of the work. That says a lot to me! read more

Stopped here to get some air in my tires...the guy who helped me was very friendly and helpful. Good service! Would stop here again. A+

I have never had such a pleasant experience! HONEST, extremely helpful, and amazing prices. Not looking to drain your pocket by any means. I dropped in because I had a problem that happened around the corner and they were the closest service shop. I will never go anywhere else! read more

They have always treated me great and given me good deals. Never had a problem with their service.

Look at the 2016 reviews at 4-5 stars and then look at the 2017 reviews...Since Jeff left the business things haven't been going very well here. I would not recommend. They offered an "Autumn Special" which included an oil change and such and they didn't execute all of the items promised. We got a voucher for a free oil change, signed by the management, and are now arguing with them honoring their own signed services. A very unprofessional and sloppy experience. read more