Wonderful place to stay. The most important qualities are spot on 1. Comfortable bed and pillows 2…read more Clean 3. Quiet 4. Polite and helpful front desk staff 5. Good location 6. Fair price.... you can't go wrong! In addition the rooms have a small microwave and refrigerator. Not super fancy.... but super comfortable!

Nice clean hotel. We checked in at midnight after being stuck in Arkansas traffic for 6 hours! What…read moreshould have been a 10 hour tour turned into 16. But this was our destination and we made it. Picked this place after reading other yelp reviews. Price is good with a dog. It's quaint. We were greatest by a friendly guy at the desk. He gave us the end room with no one above or next to us saying he wanted us to get a good sleep. We were hoping for a night cap but it's a dry town who knew. We will stay here 2 nights so we can sleep in & see some sites tomorrow with no rush to drive 10 hours again. 5 stars if the mattresses were firmer but right now it will work. We'd stay again.

I've stayed at the Embassy Suites twice for business purposes. I'm not sure if the entire hotel is…read moresuite-style, but both of the rooms I stayed in were. I loved having extra space to set up my laptop and work area without having to do that in the same room as my bed. Plus, both the living room area and the bedroom have TVs. Both stays, my room was extra quiet and I never experienced any noise or issues. The hotel's neighborhood feels new. A few restaurants and a coffee shop are within walking distance, and the soccer field/recreational complex is right there. Ironically, I could see two free-standing ERs from the hotel; thankfully I didn't have any emergencies and need them. The hotel sells some snack food items, but if you need gas or want fast food, you will have to drive for that. The free included breakfast is highly worth waking up early for and delicious. I recommend the made-to-order omelets. I filled out my omelet form first, then got coffee and fruit and found a seat. By then, my omelet was done. I loved that the breakfast buffet has fountain soda Coke products. The bar area had a fun happy hour with some free snacks, and I got a card for two free drinks each day, likely because my reservation was booked through a loyalty program. I'm not sure if everyone gets this, but if you do, take advantage of it. The hotel bar downstairs also plays whatever sport is in season on TV. If you're here for a conference or meeting (I was), the conference rooms are large and spacious. If you're hosting a conference, several rooms are available and this is probably the best option in town for that. Parking is free and chargers for electric cars are in the lot. I didn't use the fitness room or pool, but they looked nice. The gym has a Peleton bike. If you want to run or walk, I recommend outside because the area is fairly calm, and the park is close by. The only negative I've experienced here is that one of my in-room hair dryers was terrible and barely worked at all. If you're picky about your hair dryer or any sort of shower/bath products, I encourage you to bring your own. So far this is the only Embassy Suites hotel I've stayed in, but I have a great impression of the brand now. I'd stay here again and also seek out Embassy Suites on a personal or business trip.

Our favorite place to stay when we're traveling north to Ohio. We've gotten to know quite a few…read morepeople, regulars and employees, during our visit. Very new and modern! If I were going to give a down check, it would be the very pricey restaurant that is on the property. Very good, but very pricey. We usually opt to get a delivered pizza! Mary, the bartender for the managers reception and Damian, treat us very personably almost like family. We don't mind spending a couple extra dollars there due to that. And another thing, they have an automatic toaster at the breakfast area that toasts perfectly the first time and every time! I wish all the Embassy Suites would buy that particular electronic toaster! Keep up the great work!

What a great group of employees. This was a perfect hotel experience. The room was great and the…read morebreakfast was superb. The biscuits and gravy were tasty and the little cheese omelette was fantastic. The staff were so kind and caring. I hope we pass through Glasgow, Kentucky so we find a reason to stay at the Holiday Inn again.

Clean, spacious and modern room, big and comfy bed! Great place to stay if you are heading to…read moreMammoth Cave National Park or Diamond Cave. Free breakfast was so good! They had Chobani strawberry yogurt and this amazing milk... and free wifi! I used their pool, which was nice, although I wish they had a jet pool too. Check in and out was easy. They also helped me mail out a postcard. Bonus points for having bath and body works toiletries! Also, close to a KFC (which I came to Kentucky for...)

If a clean hotel is a must for you, you might consider this hotel. The lobby, the room, and the…read moregrounds were found to be refreshingly clean. If friendly staff are a must for you, you might consider this hotel. Staff were not overly friendly, but they weren't rude either. If a nice, well thought out, and creatively presented breakfast is a must for you, you will definitely want to look elsewhere. We are here for 3 nights and the breakfast is always the same. You have your choice of up to 4 small waffles or 1 large waffle. You can then choose from Orange or Apple juice. At the next stop, you may choose between fruit loops cereal or Post Raisin Bran. You will then find a basket of red apples, with the store sticker still on them (indicating they have not been washed). For the last stop, the offerings are banana/strawberry or peach flavored yogurts. It's like Ground Hog day, the same offerings day after day. We chose not to utilize housekeeping (we just swapped out our towels), but the same guy running the breakfast is the housekeeper as well. One last thing about the room. There are no drawers, but any place you might put your clothes is open. There is a nice closet with nice looking doors for hanging pieces. Overall, the beds were comfortable and the stay was pleasant.

We chose to come here after our terrible quality inn "experience" in horse cave…read more The receptionist, Lena, was EXCEPTIONAL. Truly, so sweet and informative. We got a king suite with jacuzzi. The bed was WONDERFULLY comfortable. The jacuzzi was such a treat. The jets worked as they should. Our walk-in shower is awesome. Mini fridge/microwave worked flawlessly. The pool was small but just what you needed after a hot day. Thoroughly enjoyed our experience from top to bottom. If we come to cave city again, we'll be staying there! Thanks Lena!

We really enjoyed our two evening stay here. The hosts were very friendly and knowledgeable. Our…read moreroom was comfortable and well appointed to include a hair dryer. The morning breakfast was hearty enough to last an all days adventures. The hotel was a great value in both the fees and the location proximity to Mammoth Cave was perfect. If you are in need of accommodations and are in the Mammoth Cave area you can not go wrong staying at the Grand Victorian Inn. We will definitely stay again when in the area.

Where do I begin! This hidden gem is stunningly beautiful! The owners were absolutely wonderful!…read moreAccommodations in our particular suite (Joy Suite) were phenomenal! The bed is amazingly comfortable! Breakfast in the morning was absolutely wonderful as well! We loved getting to know the other families passing through and step back in time and history of the Grand Victorian Inn, we absolutely will be back!

I actually didn't expect to enjoy this hotel so much. Placed in a very rural environment I didn't…read moreexpect it to be nice, but I was pleasantly surprised. Great service (especially from Mike) and convenient if you're going to Mammoth Cave. I would like to talk about the smell though. In the halls, it always smelled something like coco butter and our room smelled like alcohol (might have been the disinfectant), but overall, very enjoyable!

Initial service was bad, they could not find our reservation even though I had the confirmation…read morenumber. Was charged twice. Took almost a month to get our money back. Day shift manager was great, the afternoon guy wasn't and he was ignorant. Never going back there!

This IHG hotel is conveniently located minutes from Kentucky Downs Racetrack. Extremely clean and…read morecomfortable room. Extra large king bed and even a chaise lounge to relax on.. Breakfast and, if you need coffee at any time, it's available for you. A very good choice in Franklin. 92

Very disappointing experience. After traveling for about 10 hours, we arrived tired and ready to…read morecheck in. Despite there being two check-in areas, we weren't even acknowledged until I approached the desk and greeted the employee myself. I was then told she "doesn't like to tell guests to move." A simple acknowledgment that we were standing there waiting would have been basic customer service. Later that night, around 11:50 p.m., guests were outside on the pool deck directly outside our window talking, laughing, and being loud. I called the front desk and was told there was no closing time or quiet time for the deck, but they would ask them to quiet down. Twenty minutes later, nothing had changed. When I called again, I was told there was nothing they could do, but they had complimentary earbuds available. Offering earbuds instead of addressing excessive noise directly outside a guest's window around midnight is unacceptable. Between the poor service at check-in and the way the noise complaint was handled, I would not recommend this hotel and will be contacting Holiday Inn/IHG corporate about our experience.

The cutest couple runs this place and they are so sweet. It has very affordable options and that…read moreincludes camping and cabins! I stayed in a cabin and it was delightful! It had a fridge, microwave, a tv, shower,etc. it was very cool to stay in a historic place. These cabins were built 100 years ago!

We stayed in our 5th wheel camper. Small campground but nice folks. Camping spot was level & full…read morehook up right where we needed it. It doesn't have a dog run but close to Mammoth Cave NP.

All the rooms are suites that include a livingroom, full kitchen, large bedroom and large modern…read morebathroom. There are TV's in both the livingroom and bedroom. The room and hotel are spotless, the staff and owner are very friendly and make sure you are comfortable and have everything you need. Check out their website for all their amenities. www.thehotelsync.com To top it off, their prices are very reasonable. We highly recommend it.

What an amazing hotel and great value!! Staff was wonderful and the kitchenette was perfectly sized…read moreand equipped.

Pine Paradise lives up to its name! It is paradise! I recently visited this lakefront resort on…read moreNolin lake and it is amazing! This is a hidden gem, I had no idea it was even there. The lodge and additional kitchen/party space is huge, there is so much room! You can do everything here from weddings to family reunions! It's right on the lake and there are so many beautiful little sitting areas and reflection spots. There is a playground for the kids. There is something here for everyone! If you are looking for a place to have an overnight event. I highly recommend Pine Paradise! I met the owner and he is a real down to earth and friendly guy!