I am very surprised by the negative experiences before me that I had to come and write my honest review about my personal experience. Maybe they have fired and hired other tailors that help her out with alterations but my experience has been AWESOME! I can do my own alterations with hems, taking in, simple alterations but when it comes to more complex things, I go to a professional. I had a very complicated bridesmaid dress and just recently moved to Stone Oak and was nervous about trusting an "untested" (by me) tailor to alter a very important Bridesmaid dress. I am short and curvy and the off-the-rack clothing that I get, always has to be altered someway, somehow, to fit and flatter me. So....I bit the bullet after a long and extensive search online to find tailors in San Antonio, I settled on Victoria's Custom Tailoring & Alterations. I was greeted with the most sincere, honest and loving woman! She took her time with me and sincerely considered some of my suggestions in which she strongly and honestly told me not to do it. Thank God I took her advise because upon returning after my "rush" order, I went in for my second fitting and had no improvises! It fit perfectly right after the first fitting!!!!! I don't know what she did, or the mental notes that she took but that NEVER happens to me. Not even when I do my own alterations! I knew that the entire dress had to be deconstructed and placed right back together again. I know that it takes time and EVERY LITTLE DETAIL cannot be overlooked or your piece with look a little off. I was so impressed with her that I recommended my husband to go to this woman for the tailoring of his button down work shirts! I came on here when looking up the information to contact her and found these reviews on Yelp! All I can say is, go and try her, my experience was good! I trust her and she has been doing this for over ten years (way longer but I can't remember) in that location. She is very good and has her own dedicated clientele that trust her with their most elaborate pieces. Heck, when I went in the first time, I was greeted by mannequins with pageant dresses that she has worked on that are now up for sale by the owner. It is nice to finally find a little gem that is soooo close to me, that I can trust to do the best job. And.......the icing on the cake was her price for the "rush" job and the extent to what I needed was incredible! I mean, I have paid for ALOT more at other tailors that did mediocre jobs at best. To me, she is a win-win. She had me laughing throughout our appointment and I absolutely am 100% grateful that I found her and tell everyone that if they need a quality job, go to her. I am willing to pay a pretty penny for an excellent job, but she has absolutely blown me away with her talents and prices. Needless to say..........I loved my experience. read more

Very nice lady & she is to the point. I knew being in stone oak pricing might be a little higher, and it is. I brought a bridesmaid dress in from birdy grey that was a crepe material, I needed the bottom shortened and the straps to be tightened to pull up the upper portion. It was $120 for that, and $20 for express alteration. I dropped off on a Monday and picked up on Friday. read more

$75 dollars to take up the sleeves on a sport coat?!?? She's taking up the hem of a sleeve, not weaving it in gold. Prices are waaay too high, guys. Also, her customer service skills are non-existent. No welcome in, no thank you, no smile, no come-again, nothing. I guess she has a captive audience here in Stone Oak and thinks she can charge whatever she wants and act like a jerk, too. No thanks. I'm taking my business elsewhere, even if I have to drive a few extra miles. read more

MOST AMAZING PEOPLE!!! Super personable and kind. I always love visiting them and talking. As a construction worker I have a lot of rips and holes in my jeans and clothes. It can get really expensive repurchasing new stuff all the time. Daniel has saved me a lot of money and made my clothes tougher then they were before. Plus its fair price and reasonably fast. Thank you Daniel and Jennifer for all the repairs and great conversations!!! read more

Victoria's Custom Tailoring - Sewing & Alterations Near Me - San Antonio, Texas

Ruined a Chanel blouse by not following the measurements from the fitting. Was cut 2 sizing too small and I ended up having to cut the blouse off of me. Charged me 30 for a simple uniform pant hem and 10 to mend a 2 inch seem split. In all I wasted 100 in the cost of service and ruined a 900 dollar blouse. read more

When my primary tailor is not available, these guys are my back-up. They will do "rush" and are very good. I trust them for quality work. read more

Victoria's Custom Tailoring - Sewing & Alterations Near Me - San Antonio, Texas

Great Costumer Service; I will definitely return with more cloths. I have been here a few times to have suits altered and have received exceptional service from the staff and owner at a great price. read more

Visited location over the weekend I had a dress and I wanted to get 2 inches cut off the bottom. She quoted me $110! I told her it was too high she got upset and told me to go home and cut it . I didn't cut it myself but I did go to Alteration To Go on 130 W Olmos Dr, San Antonio, TX 78212. She measured it professionally not just sticking safety pins in the bottom and said okay but she measured 2 inches all the way around with a ruler and marked it with a tool I only paid $45 dollars! read more

I had an excellent experience at Victoria's. It was my first time visiting this location and I found the staff to be very helpful. I came in to get a bridesmaid dress altered and was pleased with how quick and efficient they were! My dress looks excellent and I will definitely be returning in the future! read more

I have never had a problem with having my clothes altered with them. Both Jennifer and Daniel are wonderful. They will go the extra mile to make sure that your garment is exactly to your satisfaction. Very professional work. I highly recommend it. read more

Victoria & her team do quick, dependable work rather inexpensively. Tailoring can be expensive - take it from me, I've been a bridesmaid more times than I can count. But it doesn't hurt the pocketbook too much to have Victoria take that dress from hideous and ill-fitting to just hideous. I've had her hem pants & fancy denim, take in dresses, add darts etc - always pleased with the result. Conveniently located near Super Target. read more

I would not take my clothes to any other place. I've taken several dresses (including bridesmaid dresses) and most of my jeans to Victoria's. My family also uses them as their tailor. I am always confident when i drop something off that it'll look great when I pick it up. I cannot recommend this place enough. read more

This was my second time using Victoria's Custom Tailoring. Last time I brought in a dress to have the zipper repaired. They charged me less than $10 and I had it back within a week. This time I brought in my brand new customized NFL Seattle Seahawks jersey. We paid like $300 for the jersey so needless to say I was very nervous about having it altered. It took a little longer than I expected only because of their holiday schedule. I finally picked it up the other day and I am very very very impressed. When you look closely at it you can't tell that it has been altered... and the new fit is amazing! I will 100% go back next time I need something fixed or altered. p.s. GO SEAHAWKS!!! read more

I've always been a tall person so my pants was always short at the ankle, and with my added weight loss my waist need adjusted on my favorite pants. I brought them in to get altered and the fit was amazing. I was impressed that I had a custom face mask made. Reasonable price and in a timely manner. I received so many compliments at work that we are thinking of getting them for all the employees (pending director approval of course). Will definitely recommend a stop for any alterations or for anything creative you need put into a finish product. read more

I have had several excellent experiences with Victoria's. I brought several suits/sport coats over the course of several months. Their work is superior to other options I used. They are friendly and very knowledgeable. Additionally they complete the work on time. Very reliable. read more

Jennifer has been awesome! I have been a customer of hers for years and have never been disappointed with the service and quality of work she does. I can honestly say I would not go anywhere else. read more

Doesn't stand by their product. Refused to repair subpar work. Second time this has happened. Claimed it wasn't their work.

I can't say enough good stuff about this place. EVERY TIME i go to a tailor I feel rushed and like i am in a pressure cooker. They try to upsell you on EVERYTHING. Well I was in a pinch and wanted a new suit in a short time frame. I called and explained I needed my suit by Saturday, she(don't know her name) said bring it in I will let you know what I can do. I was so surprised by how nice and attentive she was to my requests. She even agreed to get my son's jacket done in a very short time frame. We have used her before but I just never took the time to say anything nice about her service. I can't recommend this place enough. Her prices are just a bit higher than my last tailor, but the location (so close to home) and very convenient made it worth more than a few $$. It is a little tough to find, but she is directly behind Gold's Gym on 281N. I went to the one in Encino commons.Not sure it is owned by same people. read more

I will preface this post by saying I never write reviews but I wanted to warn anyone going to this place. I went to this place based on the previous reviews and all I can say is STAY AWAY! I took my wedding dress in to get altered around the chest area. While there she convinced me that the dress needed to fixed around the neck area as well, so I agreed. While I knew it would be costly I did not expect to $130 for a crap job!! Mind you my dress was not an ornate or extravagent dress by any means, just a simple white dress with a beaded halter. I come in to pick up the dress, I figured I should try it on to make sure I like it. To my surprise, NOTHING had been done around the chest area and the dress still had pins it...but she swore it was done. I was livid, considering my wedding was the next day and I was planning on leaving to Austin right after I picked up the dress. She said to give her an hour, so I did. Upon my second inspection, sure she had altered the chest area, but done a HORRIBLE job, not to mention the huge snag at the bottom of the dress. Needless to say, I will never return or refer anyone to this place. read more

Great job on my suits and pants. I had a couple suits that did not fit correct. I lost a lot of weight. She was able to work her magic and now they fit perfect. Not cheap but who is these days? Work was done correct the first time and on time. I have more for her to do. read more

I think it is a little pricey but they did a nice job with a skirt and shirt I would otherwise not longer be able to wear. It is pretty seamless and has been holding up nicely. read more

THE BEST OF THE BEST! Without any hesitation, I recommend trusting your clothes to Jennifer. She is absolutely the very best tailor available anywhere for any price. Over the years, I have presented her and her husband with extreme challenges and it never ceases to amaze me at the creativity and unparalleled quality of work. The bonus is that they are great people and I love visiting with them. They never forget who I am and never fail to ask about my family. I have to assume that any negative review was posted by a competitor. read more

Is it possible to give a half star? These people not only charged me an arm and a leg for a bridesmaid dress alteration (that's fairly simple) they also put me 2 days behind schedule for this dress' wedding. To top it off no steaming of the dress was done. Do yourself a favor and go somewhere else. read more

I was in a desperate search for someone to take my 10 year old wedding dress in. After reading reviews, I found Victoria's, and what a blessing! Not only did they take me as a walk in, but the turn around was timely and perfectly done! Jennifer did an incredible job and I thought the cost was very reasonable! read more

The seamstress did an amazing job! Would recommend!!! She took a dress that had multiple layers and made it fit. I came all the way from Dallas to get it done. Awesome awesome awesome. read more

I can't say enough about Victorias Tailoring they always do an impeccable job on all my alterations whether it's Formal dresses or simply hemming pants! They always have everything done right away and the prices are very reasonable!!!! I've been a customer of theirs for over 6 years!!! read more

Had a dress hemmed for my daughter on a rush basis for a special event. When she got home and tried it on, we were horrified to discover that the dress had been hemmed MUCH too short by at least 2-3 inches. Her formal dress for a school event had been turned into a top. Now I am scrambling to find something suitable for my daughter to wear with no time to shop. She is devastated and I am very unhappy to have wasted my money on a ruined dress. We will not be back. read more

ENCINO COMMONS LOCATION - Jennifer manages this location and has done a great job of all types of alterations for me for years. I'm writing a review now because I just brought her a very difficult dress alteration and they did a beautiful job! I'm very impressed by their high quality work and HIGHLY recommend them! read more

Bad. I had about 10 pairs of pants altered (around $30 each) and 6 of them were done really poorly. Beyond that. Wouldn't try to fix them. Wow. Stay away. read more