Perfect spot for singles or couples. Great service, an amazing selection of…read moretoys/books/knowledgeable staff.

Walked in and was immediately greeted by "could you put a mask on". No hello no anything and mind…read moreyou, no where in Madison requires a mask at this point. I said no thank you I'm leaving (mind you we were the only ones in the store). She gave me a dirty look and i just turned around and walked out. I used to love this spot, but I will never give business to this store again. Honestly Amazon has always been cheaper, but I always like to support small business. But with such rude staff I won't be back.

Very helpful service and the bras they selected solved the problem I was having. The bras are very…read morecomfortable and I was not rushed or pressured.

beautiful things along with outstanding service! Always love what I purchase…read moreNever going back to any other Department store for lingerie!.

To whomever it may concern, My husband, and I had a similar…read moreexperience on May 16th, 2025. A gentleman that had brown hair (half black) working the closing shift. He immediately asked for my husband's and I's IDs as soon as we walked through the door. Another couple came in, and he did not ID them at all. We thought that this was strange. He was very stand-offish, and seemed to only want to help my husband. He did not help us, and was in fact, lurking about, and eyeing us instead of helping us. We were so turned off by the experience, we just left. We were going to buy at least $100.00 worth of things, but the gentleman was not friendly ati all, and only wanted to be nice, to whom he wanted to be nice to. We went into your store a couple of weeks ago, and were greeted very kindly by a young woman with red hair. She went above, and beyond, and was not pushy. Hire more people like her. Stella

Nikki was absolutely amazing. she allowed my friend and me to look at toys, she was super…read moreknowledgeable about all of the products, and was generally a really kind person to talk to. thanks for the fun, in store and out!

I have been there several times, usually when they have their additional 1/2 off (or more) on…read moreclearance sales. Most of the ladies working there are very pleasant. They don't hawk you for sales and let you be after telling you about the specials. There is usually someone to help you in the dressing room to get another size if needed or if you allow, to make sure you are being fitted correctly. I like Soma's bras for its simplicity and quality. They aren't screaming **** me, but more like, I'm here to support you and make your day better. There are styles with touches of lace, quite a bit with push-ups, and a variety of colors that can make you feel beautiful. I've bought items online and have made returns with some ease. They don't allow returns on washed items and I've had one person get snippy at me for folding the bras in half in the return bag. It messes up the structure of the bra so she said. Join their email list and you'll get Love Soma Rewards promotions. The last time I went, I didn't know it but I had 20% off (clearance included) and came away with two bras for under $20.

The bras I tried on pinched, pulled and left marks on my skin. Cut weird, not supportive or…read moreflattering and just plain boring styles. I tried on a variety of styles and sizes. Some sizes that were marked larger were actually smaller than those of a smaller size. Some actually had missing size tags inside and out! Incorrect and inconsistent sizing. Employees helpful but acknowledged the issues I had were common.

I am a 40 year old married female and have gone to This store several time with no issues but this…read morelast time the asked me to leave my handbag up front at the counter. I declined and told them this was ad business practices and I was insulated. Then I left. I guess I'll do all my shopping online.

They have a giant stock of videos and a medium stock of toys. Their lingerie section is sad and…read morecheap like my aunt on a Tuesday night...just kidding. When I went in, two males were manning the desk. I understand that this place is a sex shop but their language was disgusting. Not just vulgar but outright degrading. I felt gross being in their presence. There was no point in being that nasty other than making costumers feel uncomfortable.

This Macy's is an anchor store for the Hilldale Shopping Center and for the most part, is your…read morestandard Macy's location. We have popped in a few times when dining nearby and the experience with service, or lack thereof unfortunately, is fairly consistent. We spent close to 10 minutes wandering around and not once were we greeted or acknowledged, and we actually needed help. Finding someone was a bit tough too. The store is always well stocked, clean and in good condition. No issues there. Pricing is standard for a Macy's. Not a lot of discounts or sales on the major brands. Overall, it's a Macy's. There for when the need arises. This location is a solid 2.5 for me.

We've been stopping in at this Macy's for the last few years whenever we grab lunch across the…read morestreet. The store condition has declined so much this past year and I'm not sure we will return. For their high prices, the store is in considerable disarray. We chiefly go to look at shoes, and it has been consistently an absolute mess in the shoe section, with high price tags for cheap merchandise that is scattered and strewn about. You have to step over open boxes, sizes are not in the correct place, and I've never seen an employee in the shoe section. This past week, we went to look at dresses and there was no signage and very limited availability of any formal dresses for plus size women -- and this is Wisconsin... We went to the "Last Chance" upstairs clearance section and it was worse than the shoe section. Tripping hazards on the floor, items strewn about and disorganized, shelves looked like they'd been looted. This seems to be a store wide problem and we just left without buying anything.

Customer service is horrible. I have been shopping here since it opened and it's been bad all…read morealong. All employees are 20 something's that just chit chat behind the register. Unfriendly. Not helpful. Snooty. Just an unpleasant shopping experience every time. I love Free People brand so I only shop online and at the Brookfield store. Please hire multi age people!

I ordered two items a month ago. I received a confirmation notice. I did not receive either item…read more contacted them by chat and emails. no one can find my email or confirmation number. I am out money and no satisfaction. I will not order anything from them again nor recommend them .

I found one of my all-time favorite dresses here in college (a black strapless a-line with tiny…read morewhite polka dots) and have been chasing the dragon ever since. While I haven't found anything this delightfully flattering and retro, they have some really great sales and a lot of cute, affordable jewelry (often on one of those really great sales). If I worked in a corporate setting I'd probably shop here more often - they've got a lot of nice business separates that don't look stuffy. I've managed to live a casual adult work life, though, so no suits for me. I'll keep stopping in, though, to see if I can find another piece that lives up to that perfect dress.

Finally! And I say that as I had been searching for what seemed like for ever: the perfect…read morecamisole. I was starting to wonder if they just don't make great quality camis anymore. I was wrong when I got to this store. Their camis are so soft and comfortable. The sales person, even though it was a busy day was prompt and able to answer my questions regarding quality and my habits of not washing lingerie separately. She was able to tell me how she normally does not wash her camis separate and the durability is great. I have had them (ie I bought like too many after finally finding these) for almost half a year and am still impressed! They have a beautiful wide and good quality lace trim at the bottom. This was exactly what I was looking for to peek out at the bottom of an oversized sweater. You know: that little hint of girliness in a grey winter.... Thank you, New York & Company!

This is the place to go for all things dance. They are no longer at Westgate Mall But are now in a…read morefree standing building in Monona not far off the belt line. Shoes (including pointe, wide sizes, character shoes , hip hop, tap), leotards in all sizes and colors, skirts, tights, shorts, bras, boys clothes, adult options, etc. Many cute doll dress up clothes too. Many hand made items. The owner is super nice and very knowledgeable and really knows her products. Always willing to special order and often has great sales. We always find something great every time we visit.

This is a great one-stop-shop for all your dance-wear needs. They even carry things for getting…read morehair into that perfect bun.