Great Customer Service ! I like receiving a towel air freshener and wipe as a member place is…read morealways clean equipment always in working condition also like the Machine where I can wash my mats

Just around the car through the wash, my only purpose was to vacuum it out, but I said what the…read moreheck I might as well get the tires shined too so I paid an extra five dollars total of 15 to do a quick wash so I could vacuum the car out I go to park and try four different stations with none of the vacuums working. A heads up when I was pulling in maybe or why are they not working period? But yeah I paid $15 for a shitty wash and no vacuum

yesterday I went in to get a Carwash and a young lady named Lesly was very helpful explaining the…read moreprices she has great customer service and she was very friendly.

Today was my first time coming back since it opened. MIA was super helpful in explaining and…read moreensuring I was able to wash and dry my car with clean towels. She was able to help me get some bugs off the front of my car. The place was super clean and nice.

I don't know what happened to this car wash. I used to love coming here and washing my car…read more Everything worked, and once they got the top and paid, it got better. But lately, I don't know if they changed owners or they don't care. The dirt removed part doesn't work like it used to. And soap brush and nasty and broken. Not only did they raise the price, which is not bad, but I feel like time goes by faster than before. Won't be coming here anymore. Sad it used to be a great place

Wish it was closer to my house I forgot my drying cloth .....I haven't used one of these in a while…read moreand I forgot how to do everything lol

I've had a monthly membership for about a year now, you can't beat the price! I've had a good…read moreexperience. My car always gets clean and that's important because in other car washes the cleaning machines don't reach my car completely because my car is very small. The vacuums are decent. The place is always clean. I like that it's open early. The staff have always been polite and helpful.

I get my car wash and my oil change all the time here. Amazing spot good service and great prices.read more

In a few words; EXCEPTIONAL SERVICE. Arianna and her team…read moreare without a doubt exceptional and their attention to detail is by far the best.. The teammates are very charismatic and always choose great customer service above all. I'll be coming back. Thank you kindly.

This place is closed more than it's open. I pass by 30 mins ago and thought it was open. This is my…read morethird time coming here and it's been closed. It is 545pm and closed again. this place sucks. The establishment should just put up a sign and say they're open half day or they're just not open .

Took forever at 8am. Only washed 1/2 of the roof. Sat out front and dried in the sun. It has been…read more30 minutes and it's still sitting there. Oh and the Asian cashier wanted to make sure I gave her a good review. She almost insisted. OK so within minutes of posting the review Micheal the manager came out and asked me what was wrong. I explained and he was very apologetic and offered to rewash the vehicle. I told him it would be okay if they wiped it down good. He worked on the car himself to assure it was done correctly. That is taking care of the customer. Thanks.

Dear Management, I…read moream writing to express my dissatisfaction with the service and customer interaction I experienced during my recent visit to Bear Valley Hand Car Wash. Upon arriving to have my truck washed, I accepted an upsell from your sales representative for additional services, including treatment for the trim and seats. While waiting, I observed a detailing staff member behaving in a manner that appeared pressure-oriented toward customers regarding tips. While I initially paid little mind to this, it became a direct issue once my vehicle was completed. Before tipping, I inspected the front of my truck and found remaining bug residue on the body and trim. When I requested that this be addressed, the attendant made only a minimal effort--leaving several spots unresolved, so I had to clean portions myself. Despite the incomplete service, I still provided a gratuity. In response, the employee expressed clear displeasure, implying the amount was insufficient. Gratuity is meant to acknowledge exceptional service, not to be treated as a mandatory requirement--especially when basic detailing standards are missed. Given the incomplete work, a tip was not warranted. If aggressive tipping expectations and substandard quality control continue to be tolerated, I will take my business elsewhere in the future. I trust you will address these concerns with your staff promptly.

I just got back from washing my car today, got the 4299 and got charged 47.99 when I got my truck…read moremy floor mats weren't clean they said it's extra for the floor mats when I had already paid extra, and the mirrors have water stain I called the place back I don't have time to go back today the lady said she can fix it right now I went back and try to get fixed but I've been there since 8:00 this morning and for them not to do a good job there was a long line so I head home I have other things to do so the lady that's charging in the front desk in the office she blocked my calls this is the kind of customer service that the Asians give instead of resolving the problem she escalated it they have poor customer service I don't recommend you going there I gave him a zero out of a five but I have to give a one.SMH

Sad, sad I could have just gone to Costco and save about 23.00 for the same result. They left trash…read morein the door. I had to wipe down the seat and the arm rest, when I got home to remove some markings it didn't even require elbow grease. Sad, sad, I will not go back!!!

"I had a great experience at G Wash! The staff is friendly, professional, and they really pay…read moreattention to detail. My car came out spotless, inside and out, and it felt like brand new again. The service was fast, reasonably priced, and definitely worth it. Highly recommend this place if you want your car to shine!" "Tuve una excelente experiencia en G Wash. El personal es amable, profesional y realmente cuidan cada detalle. Mi carro quedó impecable, por dentro y por fuera, como si fuera nuevo otra vez. El servicio fue rápido, con precios justos y totalmente vale la pena. ¡Recomiendo mucho este lugar si quieres que tu carro brille!"

Took our car to get detailed to this location and OMG, let me tell you, we are NEVER GOING BACK…read moreTHERE!!! The guy did a horrible job! (See pictures attached) I don't know if it was because we were the last customer of the day or what but i was so disgusted of unprofessional the job was done. Maybe this is why this place has a 3 1/2 star rating. We went to this location because everything else was already closed it they didn't want to take us. If I would of known or did my research, I would of never gone to this place! The car smells really bad like dirty water. There are still splash marks of the water solution or whatever it is that he used to "clean the carpet of the car" And again it still smells like dirty water or something. My daughter and I took it upon ourselves to clean the car again and we were so surprised when the rags came out so nasty and dirty!! DO NOT GO HERE TO GET YOUR CAR CLEANED!!!

I have been here many a time, and it seems like every time a machine has an issue with it. Either…read morethe brushes are broken, or the pressure guns do not work. This is the last straw! Today, as I was washing my vehicle, I attempted to foam brush it, and the hose leading to the brush was kinked and had a hole in it...spraying soap all over my vehicle. I only had so much money to spend on this wash, and had no more change to put in the machine to be able to wash the soap off. I had to drive off with a vehicle full of soap! Wound up completing the job in my driveway. Message to the owners: I understand this is a business "investment". Please invest in it, so that it may function properly. I guess, from now on, I'll have to drive to the car wash on Navajo Rd.

This place says it's under new owner ship and opening soon. As of now if you go you can only go…read morethrough the touch free car wash. If you want to vacuum your car out, this is not the place...