I cannot recommend Le Boutique enough! From start to finish, the entire process of creating my…read moredaughter's custom flower bouquet was a dream. The owner was so patient and kind, especially with my daughter, and truly made the experience special for both of us. She kept in constant communication throughout the entire process, always checking in and making sure every single detail was exactly how we envisioned it. Her attention to detail and dedication to getting everything just right was so appreciated. We picked up the bouquet today and WOW. It was absolutely stunning! We couldn't be happier with how it turned out. It was everything we hoped for and more. As a bonus, we also found the perfect tiara there, which tied everything together beautifully. If you're looking for something custom, meaningful, and done with love and care this is the place. Thank you again, Le Boutique!

I called in about looking at dresses and making an appointment to try some on for my daughter's…read morequinceañera. They charge for trying on which I think is a little strange for first time comers. My family and I walked in and were greeted by the lady who answered the phone earlier but we didn't feel welcomed. They had ropes and signs that we couldn't go beyond that Point. She says that basically we can make an appointment if we are ready to buy. But how will I be ready to buy if I can't even see the dresses? It was all very strange almost as if she didn't want our business. How will I know if I want to purchase a dress without seeing my choices? This is the fourth quinceañera dress store we have visited and this experience has been the worse. Every other place we have gone they were very welcoming and gave us an opportunity to see the dresses and let us try them on at no charge. We want to see our choices. I want my daughter to love the dress and if she has to try on 100 dresses in different locations then that's what I'll do. I think this place just needs to be a little nicer and welcome customers rather than push them out.

Worst Experience Ever!…read more I took my daughter to Lucy's Formal for a graduation dress. Not only was the dress overpriced but the experience alone just not worth time or hassle. The dress needed alterations and that's where the nightmare began the owner Elizabeth/Lucy who sold us the dress informed me our dress would be ready the following week. Her in store seamstress pretended to show she understood our request & went to pin the dress according to the adjustment we were requesting. We paid for the dress and were told it would be ready the following week. with only alteration payment being outstanding. When we went back the following Wednesday, the dress had been altered, but nowhere near to what we had requested. We asked for knee length and it was longer than knee length she had messed up the right side cup and sleeve, to my amazement she thought we wouldn't notice and expected us to leave with the dress damaged & with a dress that looked completely opposite of what we had asked for. When the customer service girl came to help not only was she arrogant with a really crappy attitude, but no customer service experience whatsoever instead of listening to me about my concerns she was more Worried about whether or not I had paid for the dress even though she had the receipt in hand that said PAID!!! After seeing it was paid for and me telling her 3 times I had paid! She then allowed me to explain that the alterations were not at all what I had requested, she informed me the Seamstress was not available that day to take new measurements but she would take measurements her self and leave notes behind for the seamstress. I was skeptical but at this point I needed the dress to be completed so she proceeded to take notes and was writing everything down thoroughly. We once again left not as confident, & concerned that the dress would not be done in time for my daughter's event. She told us to come back in 1 week. The following week came & days before the dress should have been completed I get another call this time from Itzel informing me that she did not know why my dress was still there, and they had lost all the notes of the alterations that needed to be made. She also shared there was no seamstress in sight so it would take another week for dress to be completed we're now going on 2 weeks. She asked me to come in on a Sunday evening, where she normally doesn't work, but according to her she would be there and could take the time to go over the measurements for the third time to make sure that the Seamstress got the proper notes and would this time make the correct alterations. I showed up Itzel nor the Seamstress were there. And a third arrogant customer service rep assisted or pretended to help me. I kindly asked if she could call Itzel because I had been standing there for 15 minutes & she stated well if she told you she was going to be here she'll be here. 30 minutes later & still no one showed up. Luckily a kind lady by the name of Soila ended up walking up to assist and really if it wasn't for her, the dress would have never been completed. The alterations would not have been made according to my standards and this would have been a complete disaster finally after 3 weeks the dress was completed and I had to go to the seamstress house to pick up the dress because I could no longer trust the incompetence of the store and owner . if I'm rating this place one star it's because it's the worse I can rate If it was up to me Lucy's formal would get zero stars for their horrible customer service, horrible employees! The owner takes absolutely no accountability or responsibility for the actions of her employee total disgrace. I would recommend nobody shop here and save yourself the time and money and go somewhere else because there are plenty of places like this that don't treat their customers the way these people do.

Horrible experience , would not recommend If I could give…read morezero stars . I would give ZERO STARS! We came in with good spirit and questions about accessories. But from the start , I was extremely disappointed with the service. The so call "manager" was insistent on pushing something we didn't want, making the experience uncomfortable. She also acted as if she was busy, even though there were no other customers around. Overall, it felt dismissive and unhelpful. Definitely not the kind of service I expected. I would recommend to go to a different place with better quality.

The girl that helped us was Super helpful super easy to work with made the prom tux experience,…read moreeasy breezy

Kyra will thoroughly go through the whole process with you. No need to be nervous she'll take care…read moreof you!!

Had a wonderful, easy experience with Marisol. She's super pleasant and has a great eye. Just…read moreneeded basic blacks this time, but I will definitely be back for the amazing variety of colors! I'm happy with the price, too!

Just bought a hat for a little more than a $100. Couldn't you have offered a cheap cardboard box…read morewith it, instead of putting it in a plastic bag and saying here you go? I've purchased about 4 hats there over the years, customer service just seems to keep going down, kinda whatever attitude. I'll be going to the hat shoppe in Long Beach from Now on. Peace.

I don't wear suits often for work, so buying one felt a bit intimidating. I ended up purchasing a…read moresuit online and while the jacket fit perfectly, the pants were a size 30 and way too tight. I was fully planning to return it, but decided to give Zilas a try first because of their great reviews. I'm so glad I did. Moosa was incredibly welcoming and kind. He had me try on the pants, made a few quick adjustments and markings--and within about 15 minutes, the fit was completely transformed. It honestly felt like magic. I left the pants with him for hemming, and just two days later, everything was perfect. I always wondered how this place had such consistently high reviews, and now I completely understand why. The service, skill, and experience were all outstanding. Thank you, Moosa--you've earned a loyal customer for life. I'll definitely be back.

My hubby loves coming here for dress shirts. The owner is really nice and helpful. Never pushy. I…read morerecently had a blazer tailored here with the seamstress and it came out great. I will be coming here for all my alterations.

Fellas, I highly recommend getting your everyday clothes tailored. I've brought in clothing…read morearticles ranging from Momotaro to Lululemon to even Yeezy merch, and they are able to alter it perfectly to my body lengths every time. Everyone's body is different; bring those Zara jeans in. CCT will make em look like Zara had that pair made only for you.

He recently converted a Staud minidress into a skirt for my vacation. Turned out perfectly!read more

It's was a good experience they did the job right and on time I was happy with the patch on my…read moredress blue uniform she wants more navy customers so come on in shipmates

Went to pick up my uniform today and noticed that one of the buttons were cracked. I showed it to…read morethe employee and she immediately acted like she didn't see anything wrong. Then, she calls her husband (apparently also works there) and he proceeded to tell me that they are not responsible for any damages. At that time, the female employee found a small sign that was turned away from customers, that states the same. The husband continued to tell me that it was insulting to him that I pointed out my uniform was damaged. When I drop off an item that is not damaged, I do not expect to pick it up damaged. I understand things happen, but I would expect the company to fix my uniform.

See my review. Nothing wrong with this place getting my pants tailored to fit! Make sure u go to…read morethe right one as there are 2 On the business card i dod not notice and im new to the area.

Told me my alterations are $40 and tried charging me $50…read moreThen she tried ripping my dress when I tried leaving I can't believe this store is still running.

I have had several alterations. Consistent great service. I will continue to use them in the future.read more

Just finally stopped by to pick up my item that I was unable to retrieve Saturday due to their…read morewrong advertising of working hours. Here are the numerous wrong responses after I asked what time they open and let them know I was there at 9 due to their door and yelp / google page hours. And that I even hung around and went to the super market next door to kill time and came back and ultimately left at 9:30! "We open at 9:30-3PM" "Oh, I'll have to let my boss change it" "Why didn't you wait" "We're open for 6 hours" "I was here at 9:30" "Sorry, well"

Great fast service! I highly recommend. The gentlemen and woman that helped us were pleasant to…read moredeal with. First time visit to purchase a suit for our 20 yr old son. He was nervous. Thanks Suit Exchange at the Tyler Mall.

Amazing service by Kelly shoutout to her. She made the overall experience very easy and was very…read morehelpful during my time in the store. I definitely will be back.