Very unhappy. Brand new jeep 2025 Grand Cherokee 400 miles old in the shop for 10 days for…read moreelectrical problem. Told no loner cars and I had to rent one. They only pay $40.00 a day for rental. The was a brand new car and now we have to rent one. upon receiving it after warranty fix, find the jack rolling around in the back floorboard, with the handle out of its sleeve, indicating it might have had to be used for whatever reason, while it was in the shop. Nothing mentioned upon receiving. What is a person to think? I have another Dodge product and know where it is supposed to be stored under the passenger seat and it has never come loose in 9 years. This is a brand new Jeep. besides the obvious inconvenience of not having it available to us because of the electrical issue, this odd issue has us wondering wtf.

Wow what great service I receive every time I come out here! Julie in service and Chris in parts…read morekick ass! I made the mistake to take my Durango to my local dealer where they kept the truck for almost 2 weeks with no help or answers on time. Ended up telling me it will take 2 more weeks for the transfer case to get ordered, I called up Chris in Petaluma and he assured me it will take 2 days. Sure enough my truck was serviced, fixed and recharged in 2 days at Petaluma I can't thank julie enough for squeezing me in and getting my Durango back for Father's Day. We purchased our vehicle here and travel all the way from Richmond for the excellent customer service thanks again from the ceja family

Best car buying experience ever! Love our Chevy Equinox Activ! Friendly, professional staff…read more Special shout out to Michelle Medeiros for making our purchase so easy and enjoyable! Will be repeat customers for sure!

Diagnosed my chevy express press van with bad transmission. Paid 2k out of pocket and got…read moretransmission replaced under 3rd party warranty called omega insurance. Got my truck back and it drove worse than before and the 1 to 2nd gear shift still broke. Most likely misdiagnosed problem but they blamed it on the transmission that was sent to them. Then they charged me 80 bucks to get ny van back because they had to "diagnose" the bew transmission they just put in. Im about to get lawyer and made complaint with Bbb. If this chevy dealership wants to rip me off they are messsing with the wrong plumber and I have lawyer on standby. My advise is too stay away from this dealership and get a 2nd opinion of you use them.

While leasing my SECOND car from Petaluma Honda, I am beyond grateful for McKenna (service…read moredepartment), Marci (salesperson) and Ricardo (in finance department). I thoroughly enjoyed my time spent while leasing my CRV. I felt absolutely no pressure and carried great conversations with each. I would most definitely refer ANYONE to visit and speak with Marci. She is awesome. And places absolutely no pressure on buying anything unnecessary. I will most definitely be buying / leasing our future vehicles at Petaluma Honda!! 10 stars in my book!!

A good friend went to Marin Honda to purchase a new CRV LX in red. He was told no red CRV in the…read morewhole state. I told him to check with Hansel Honda. They found the car he wanted and had it at there dealership within hours. He is very pleased. It is always good when you give a friend a referral and everything turns out good.

This is a review of Ford's mobile repair service. Today, the battery on my Ford C Max died. I…read morecalled Ford without much hope of getting help on a Friday afternoon but then I hadn't bargained for the kindness and helpfulness of Tracey, my first point of contact. She went out of her way to get me help quickly. Along came Adam, one of Hansel Ford's mobile mechanics. He was great! He had to jump start my car just to get the hatch door open but even on a cold wet afternoon he was cheerful and friendly and he got the job done efficiently and professionally. Hats off to Hansel Ford for exemplary service. I am very grateful for their help today.

Dropped off my new Maverick after hitting something on the highway. I explained exactly where the…read moredamage was and noted there was a warning light on the dash. After having my truck for two weeks, they replaced two parts that did not fix the warning issue and ignored the visibly damaged components I specifically pointed out. They later told me the truck had a "transmission noise" and scheduled another appointment--only to later admit that the technician was wrong and that "it's just how Mavericks sound." Even after that, they still never checked under the damaged splash guard, something I had asked them to do four separate times. It took multiple attempts to reach the service manager, and several calls before he finally picked up. There was no apology or explanation for why the requested repairs weren't completed. When I went to pick up my vehicle, it took over 30 minutes just to get JJ to the counter so I could request the refund he had promised on the phone. He claimed it couldn't be processed immediately because it had to go through accounting--but minutes after I left, another staff member (Calli) processed it without issue. Clearly, he wasn't being truthful. Very poor service overall, from communication to follow-through. I'll be taking my business to another dealership.

Unhappy customer! Initially during the purchase of a Nissan pickup I was pleased with this…read morecompany. My new registration didn't arrive in a timely manner and then the dealership calls and tells me that I owe them another $500 plus dollars for the new registration. This was never mentioned during negotiation and I may have never purchased if I had known the registration was to expire so quickly after purchase. Poor customer service!

I did not shop I just worked with the service station. They are awesome. Very friendly and ready to…read moreassist with your needs. And they open at 730am which means there is a chance your day will not be completely gone for simple car stuff(car stuff is a technical term for mechanical repairs.) And if you need to be dropped at home or work somewhere here in town, they have got you. Good stuff!

AVOID!!! Took my boat here to have my 115 HP two stroke serviced after being towed in and had the…read moremechanic "check it out and tune it up" and told him of the issues I was having. Guess what? I went out again and same thing happened! I brought it in again and paid $800.00 more to have them "Fix the problem!"... annnnd guess what? It happened again. I haven't been able to take the boat out because while it was there this time my Lowrance system was stolen from the boat as well as my binoculars, a life vest, and other small items while it was IN THEIR LOT! This time I paid them $1291.00 but if I would've read the fine print I would know after picking it up I would be out the $1900 for the Lowrance,the $500.00 binoculars and $120.00 life vest. Julie, (the service gal) basically threw up her hands and told me to fill out a police report. The fine print covers their ass. The boat next to mine looks like it had it's electronics ripped off too. The police said they already had video of the incident because an RV owner reported an issue but the cameras only showed someone climbing in and moving around the boats. It wasn't clear enough to ID anyone. Did I mention I had to take my boat in three times for the same issue?

From the owner: Autoworld Dodge Chrysler Jeep is a full-service automobile dealership that offers a range of new…read moreand pre-owned inventory of vehicles. The dealership provides trucks, coupes and convertibles. It offers several models of Jeep, such as the Ram, Charger, Caliber, Caravan and Avenger. Autoworld Dodge Chrysler Jeep also sells pre-owned vehicles from various makes, including Chevrolet, Cadillac, Saturn, Pontiac, Toyota and Lexus. The dealership maintains a service department that offers filter change, wheel alignment, battery replacement and brake inspection services. It additionally has a parts department that stocks a variety of vehicle parts and accessories. Autoworld Dodge Chrysler Jeep offers financial assistance through certified third-party lending institutions. The dealership is a part of Victory/Autoworld Dealership Group.

Nice selection of reliable cars (plenty of Toyotas, BMW, Lexus, Nissans)…read more Owner was knowledgeable about everything on her lot. Good experience!

Purchased a 2007 Toyota for my 15 year old daughter. Good…read moreprice and great car. Runs great and all maintenance done before sale. Will definitely come back for the next car.

Drove to Petaluma to look for a car with our niece... These…read moreguys were friendly, not pushy. Started the conversation with a great cash deal offer, allowed us to test drive, and do a thorough inspection including scan the car. Pointed out one issue with the inspection- they were quick to agree on a remedy.... And on to paperwork. Quick, and fair dealing with these guys+Honest and patient. Good transaction, thank you!

Do not buy from these people. They sell junk lemons that break down fast and they also have…read moretrackers on their cars