first, note there's a slight change. The previous owner handed it over to the workers so they've…read morealso updated the name to "Precision Mechanix". Mostly the same people. AND STILL GREAT AND HONEST. Our car engine grumbled. At first we thought it might be road noise (newly paved...) but it continued. I dropped it off and they diagnosed it as.... sit down for this one ... a mouse had chewed up an ignition coil connection wire. Now SLEAZY shops could have made up all sorts of issues starting with the ignition coil itself or engine issues and there's no easy way to double check. But these folk were honest and charged, well, I won't say the amount but a very fare price. Bonus: they actually got the part in a couple of hours and I had the car back at noon. very highly recommended.

They once left me stranded on the side of the expressway. I had a new fuel pump installed at this…read moregarage for almost $500.00. I made it about twenty miles when I broke down and had to have the vehicle towed back to them. Obviously the fuel pump wasn't the issue. Not even so much as an apology for having misdiagnosed the problem. A huge headache. Steer clear of this place.

I took my Jeep Wrangler here to get the differential gears replaced and a body lift kit put on…read more Not only did he install these but he noted a few other critical drivetrain items, explained why they were important to get serviced, and showed me the old parts and where they were worn. Total time to get the repairs done was 1 week, which is pretty amazing as it's a lot of work. The pricing was more than fair for the work and attention to detail. I'd definitely recommend this shop to friends.

Honest and knowledgeable. I took my Jeep to a stearlership and they were telling me that I needed…read moremajor work done (of course not under warranty). Took it to Tacey and he was able to diagnose and repair the real issue instead of what the stealership had told me. Had I not taken my Jeep to Tacey, I would have been out over 1G for work that was not needed. I am happy to know that I have an honest mechanic to go to when in need. He will get all of my business and I recommend him without a second thought.

My entire family have been loyal Williams Brothers customers, purchasing multiple Jeep, Dodge, and…read moreRam vehicles from this dealership since shortly after they opened. My dad's 2022 Ram 3500 diesel developed a recurring DPF issue that was documented here four times in six months. Each visit, they performed temporary fixes and cleared codes without resolving the root cause. When the DPF finally failed completely, they quoted him $3,012 and said no warranty covered it. My parents questioned this, and we collected documentation and sent it to the warranty company and dealership. We requested a denial in writing. Matt Williams reached out and wanted to schedule a meeting and suggested we trade in the truck. We continued asking for the denial in writing and he never provided one. He told my parents they 'just didn't want to pay.' Meanwhile, the manufacturer had already put out a bulletin identifying this exact problem as a manufacturing defect. The dealership never mentioned it. We did our own research, put together the paperwork (the same invoices and service records the dealership already had) and sent it to the warranty company ourselves. The warranty company reversed their initial denial and approved the repair. We took the truck to Monroe Dodge, where it was fixed under warranty within a week. Our cost was $350 instead of $3,012. Monroe Dodge assigned a senior diesel mechanic, found a more thorough repair was needed than what Williams Brothers quoted, covered extra parts at no charge, and offered shuttle service. Night and day difference. If we had trusted Williams Brothers and not done our own research, my parents would have paid over $3,000 for a repair that was covered the entire time. After years of loyalty and hundreds of thousands of dollars in vehicle purchases, this is how they treated us. We will never return.

They are lucky that they are receiving a 2 from me. I purchased a used 2019 Jeep Wrangler in 2022,…read moreand this was honestly one of the biggest regrets I have ever made in my life. The salesman that I worked with for sure played me like a fiddle to the point where I am stuck in this car and CANNOT for the life of me get out of the loan without either walking away completely and it being re-possessed or owing almost 11K on the car I would trade it for. I had an issue with the car right when I got it in 2022. I called and the service department told me to not drive the vehicle, but they wouldn't be able to see the car for another 3-4 weeks to find out what was happening. I had picked one of the highest warranty coverages through them when I got the car due to it being a used vehicle. I asked about getting a loaner in the meantime due to this being my daily transportation. Found out NOPE, they don't do loaners. So, I would be paying over $700 for a car that I wouldn't be able to even drive. Ended up resolving that issue with no ASSISTANCE from them. On January 16th 2026, I was driving to work, and my car broke down and wouldn't turn on and or shift into gear. So, I got it towed. I had it towed here due to having the warranty though them (ONLY REASON I TOOK THE CAR THERE). It gets there and I had to tell the service guy not once, not twice, but three times what was wrong with the car. And then he asked me if I could describe what dash lights were on (he wanted to make sure I wasn't confused when telling him. I wasn't.) He then tells me this is a STAR CASE, and they had to open a ticket to connect to a higher level of service to get clearance to work on the part. The service guy has been great. But the process of getting my car fixed has been horrible. I have two warranties and the one doesn't even cover what is wrong with the car (even though it's a bizarre technological issue). I was waiting on hearing back from the other one if it would be cover. But if it wasn't, I was going to have to pay out of pocket for everything totaling up to $2500. Thankfully and magically after I complained about paying for warranties and threatening to cancel them due to them not covering any issues, I get a phone call the next day that it is covered and the part was on the way. Part wasn't going to be here until January 30th. Okay. Fine. I wait patiently and never hear anything about it. So, I call them on the Thursday before the part was going to be delivered to ask about updates etc. I was then told the part might be pushed back due to the snowstorm but they most likely would get the part and my car would be done and ready to be picked up Monday. Well, yesterday I get a phone call at 5:57 pm (3 minutes before they close) that the part was somehow cancelled due to being hazardous and sent back to the manufacturer. I was also informed that they have no idea how long it will take for this part to be delivered from the manufacturer due to the last part needing 2 weeks to arrive. So, not only am I being screwed over by not getting my car back. But I am also out of money. A LOT OF MONEY. So, who knows when my car will ever be back in my possession. I do know one thing for sure though, I will NEVER come back to this dealership, I will NEVER use this service department again, and I will also NEVER recommend this to any of my friends/family members/colleagues/ and clients. The only reason they have received a 2 star is for their head of service department Cameron. He has been completely transparent about the issues they have been facing, and I don't blame him at all for the issues I have continued to have with this company. UPDATE: After talking to the service department Monday night I was told I was going to be called bright and early Tuesday. NEVER HAPPENED! Didn't get a call till Wednesday, again 2 minutes before they close, and was informed that they still haven't ordered my part and or contacted the manufacturer. And the guy I've been dealing with won't be back into the office until Friday. Seriously f this place.

Terrible customer service. Staff was dismissive, and communication was awful from start to finish…read more There are plenty of shops that actually value their customers--I recommend taking your vehicle somewhere else.

I'm glad I found Phil's! I'm new to the area and finding a good, honest mechanic is always a…read morechallenge. Phil's is exactly that. Kris was super friendly and the waiting area was nice to work in while I was waiting on my vehicle. I'm definitely taking my vehicles there going forward.

Had a wee accident returning from an event were i had kids making slime. I thought all the lids…read morewere on tighly, but surprise, surprise ... when I got home we found a gallon of clear Elmers glue had spilled all over the rear of my van and down into the seat that was closed and under the floor. I called several detailing shops in town and two never returned my calls and one couldnt see me for a week. Eric the guy I spoke to at Main said he didnt have an opening but he would squeeze me in for a spot clean. A total lifesaver. He was wsiting for me and so was the detailing guy...i could easily have walked back to work but they dropped me off and picked me up after the car was done. ( within just a few hours ) they really did a wonder job and the service was first rate and beyond. I won't need to wait till an emergency before getting my car detailed.

Great service and great people. I brought my brother's truck in for a detail and man was I…read moreimpressed with the level of detail and thoroughness. The truck was immaculate.

Received an inspection and estimate to replace the rear shocks on my car. Monroe OESpectrum were…read morerecommended at $298 part price for two plus 1.5 hours labor. The cost from Amazon is $42ea $84 for two. Convenience Auto wanted $214 markup. This amounts to a 254% markup. IMO, this is gauging and not acceptable. They do not allow you to supply your own new parts. We paid the diagnosis fee and decided to go elsewhere. Next time we will go elsewhere for an estimate.

They always provide great customer service and I really appreciate the value for everything that I…read moreget. They remember me and my vehicle and I feel right at home when I walk in. They've even pointed out in the past what other shops did to my car that were wrong and included photographs to prove it. I trust any shop that goes that far for you. And it helps that they specialize in hybrids because I drive one. Can't recommend them highly enough!

I brought my 2024 M2 for mods. Dennis and his team did everything quickly and perfectly the 1st…read moretime through. They scheduled a follow-up check up a week later to make sure i was happy. Reasonable prices (i shopped the price) i honestly couldn't be happier.

I cannot express enough how great dennis and precision Motorsport team is . They are extremely…read morethorough, fair, and knowledgeable. I would take my car back here any day . They are quick to respond, quick to get to work, and do not bs with issues . Dennis and the team installed the following for me: 4 oem magneride struts replaced/ new magnerides Range Rover Software update New wheels New runflat tires, tpms sensors/coding, and balance Two new front axle shafts New wheel bearing New engine mounts Window tint applied Spark plug inspection Honestly feels like they rebuilt my car! So glad to have worked with such a professional and knowledgeable team.

Barron's towed my Honda Accord to their shop after it wouldn't start. They diagnosed it with a bad…read morestarter and called me when the repair was completed to come pick up my car. After paying them $600, I went out to start my car and as soon as I turned the key, it started but made a horrible metal grinding sound. They took another look at the vehicle the next day and said they misdiagnosed the issue and the repair was going to cost upwards of $2,000. I opted to have my vehicle towed to a dealership instead.

From the owner: Buy 3 oil changes get the 4th one free , We also offer ,A/C repairs, Exhaust and front end work on…read morelight and heavy duty vehicles, We do all major car repairs, Our shop runs specials all year round please go to our website and See what is on special Stevebarrons.com