I've been a customer since the '70's, and have bought I don't know how much product over the years…read more At least three things are impressive about them. First, the store's longevity. It dates back when one bought parts from San Francisco Radio and Zack's in the City, and Lafayette, Allied and Burnstein-Applebee nationally. Radio Shack was a little store in Boston with limited selection. You don't last that long without being extraordinary. Second, always good, friendly service-- I've always felt that they really liked what they were doing when they worked with you on a purchase. Third, They Know What They're Talking About. They didn't learn their stuff from a set of scripts and PowerPoints. They know their chips, the color codes on their resistors, and why some electrolytics went bad a few years back. And they sell you the right product, because they understand how electronics work. (For a long time, they even had a tube tester in the back and I bought tubes from them). They are a National Treasure. Use them.

I always prefer to shop at locally owned small businesses so it is a great disappointment to write…read morea negative review of Electronics Plus at 823 Fourth Street in San Rafael, especially since it has been around for such a long time. However that does not excuse terrible customer service. Their salesperson sold me electric adapters for travel in India. Turned out they were the wrong adapters for India. An honest mistake. When I returned these incorrect and unused adapters I asked for a refund. Although this was their error, they refused a refund. Their policy is No Refunds only Exchanges even when the return is due to their own error. So you get stuck with a piece of paper to keep forever in your wallet even if you have no need for any of their products. In this store, the customer is always wrong. Caveat Emptor!

We've been there on two or three occasions, and the people that helped us were very professional…read moreand always gave us great service.. last time there to buy a gas range a gentleman by the name of Ronan helped us out. .. he was the best.

Purchased a wall air conditioner (Fredrick) a few months ago which is excellent unit for a fair…read moreprice. It replaced an old unit so needed installation with Best Buy team. The unit was leveled with styrofoam and foam and over several months became so askew that the outer frame would no longer fit the unit. A service call would be $139 and only a 3 month guarantee beyond that. I purchased shims on Amazon for $8 and did it myself. I'm amazed that true only solution was so expensive with a poor guarantee.

My experience with Bob truly is an "as good as it gets" story…read more I've been pulling my hair out trying to get my finicky wireless printer to work, while also recognizing the need for a desktop computer. Bob worked within my budget AND was kind enough to help me get the whole shebang operational. His location in San Anselmo is charming, and there's this really great bonus of an adorable on site dog. I was blown away by how inexpensively he solved my problem, and by how kind and generous he was with his time. Additional kudos for having a wife who donates time to the thrift store in town (not that it matters really...but still). Bottom line is, I had the kind of experience I used to have back in the day when it was possible to simply get something solved by reaching out to a neighbor...the kind of neighbor who is out to help more-so than to make a quick profit. Grateful for my computer and functioning printer and also grateful for the experience. Thank you, Bob!

Bob has been a godsend. My dad is 80 and is unable/unwilling to learn new technology. His computer…read morewas from 2001. It failed twice, and Bob came to the rescue twice. Yesterday when I took him the computer, Bob diagnosed it and ascertained that the computer had finally died. He sold me a used replacement for a fair price that is an upgrade from my dad's old computer, but not too upgraded - so that my dad feels comfortable using it. I am so grateful to Bob. He is professional, explains everything clearly, and is a super nice guy to boot. Thank you, Bob!

How quickly we acquire technology that soon becomes outdated or replaced by something shinier. This…read moreis a wonderful resource to dispose of those items that somebody else might find useful!

Renew Computers is THE BEST! The best friendly, knowledgeable staff, I've bought & repaired all my…read moreMac used laptops here, Saidel is the amazing Mac guru here - if any Mac needs service/repair - he can do it, with speedy turn around - and they do great used PC sales and repair too. I'm a loyal customer since 2000 - it's my first stop for anything computer/electronic tech related. Buy, recycle, reclaim, repair, repurpose, or safely dispose of electronic tech of all kinds here - What a great service for our community!

My mother went and had her computer looked at. They were honest and with great customer service…read more They really took care of her, so happy to give them all our repair business for computers.

I called on a Saturday, 15 minutes before their closing time, I live 20 minutes away. Leo told me…read morehe'd wait for my arrival and fix my cracked iphone while I waited. He was honest, fast friendly, and good at his job. I'm pretty rough on my phone, so I'm sure I will need more repairs at some point and San Anselmo Tablet and Phone Repair will get my call. For sure! George

Recently, my beloved vintage Sansui AU-D11 integrated amplifier began sounding distorted, and…read morecontinued to deteriorate over time. So I began searching for a local repair shop (I live in Novato) to see if it could be salvaged, or if it was simply too old to continue functioning properly. Fortunately, I brought it to Rashid for analysis, and he was able to correctly identify and fix the problems for a reasonable price. I am very happy because my 2 backup amps (a Yamaha and an Onkyo) don't sound nearly as musical. Thank you, Rashid! Highly recommended!

I just took my stereo in for repair. This is after video &audio repair work on it. I was charged…read moreover $300.00 for repairs. The stereo never played right after repair. Just took my stereo in to a real stereo repair shop. The repair center told me that it has never been opened for inspection. Complete rip off !!!!!!

I took 2 stereo receivers here to be repaired. Two weeks and $200…read morelater I received them with receipts that simply read FIXED. Both still have the same issues they had before I took them in.

I recently had my 3.5 portable digital TV repaired. The battery compartment contacts came apart…read more The contacts needed to be cleaned. It is good as new. Taher the owner is very friendly and trustworthy . If I have any electronic equipment that needs repair I will return .

Maybe I went there on the wrong day, I knew these guys as helpful and friendly, but got the…read moreopposite. If you guys are not helpful with your customers why go there? that what I told myself and went online to Amazon instead, at least if I am disappointed I will get a refund and exchange there. And you would think small business owners would understand that? Let me say that another time, if you don't go the extra mile, if you're not a rock star, then the online business will take you down.

Beyond excellent customer service. Needed a specialized battery which they had along with some…read morespecialized fuses which they also had. The staff was extremely friendly and knowledgeable, even helped me out with an available discount code for Duracell. Very happy I found these guys. Keep up the good work.

Once you go Mac you never go back. It's true…read more But sometimes even a perfect computer (& user) can use a little assistance. Sure you can make an appointment at an Apple store, but why? Marin Mac Tech will come to you. I've met Travis in a tea shop while he sorted through a file mess and helped get me back in working order. He's also come to the comfort of my home & rescued all of my old music and photos off of my old PCs. &, not only did he transfer all my old files, but he took the old tower & laptop to recycle (maybe that's because I'm so close to the recycling place & he had to make a trip any way, but hey, that's service at its best!). Travis has demonstrated extreme expertise in both of my experiences. He has taught me new tricks & today, I swear he performed a miracle on what I thought was a dead MagSafe plug. True story.

I have been using MMT for over 10 years and can say without hesitancy that they are beyond…read morewonderful! I love working with Travis as he has helped me enormously with my computer issues and always does so with his super knowledge of al things "tech." Travis is a kind person and truly has a wonderful and patient disposition. I give him and his company 100% review! You will never look back once you have used MMT!

Stopped by for a quick bathroom break and decided to browse the aisles afterwards. The store was…read moreclean and neat and there weren't too many people. In the end I bought some chips and I was able to go through the registers fairly quickly.

This target sucks only target worth going to in marin is novato. This is sad what times have come…read moreto everything is locked up at this store and on top of that i spent 20 minutes waiting for help and no one came, workers just walk past you and ignore the service calls i will no longer waste my time at this store