Growing up with cerebral palsy, I am no stranger to doctor visits, from the Houston Medical Center to Newington Children's Hospital in Connecticut to Gillette Hospital in Minnesota to various places here in Austin. My first thought when leaving Dr. Vik's office this morning, having just seen him for the first time, was that everyone, from the staff to Dr. Vik himself, were the best I have ever seen anywhere. I'll leave it at that. Short and sweet. read more

My daughter was having an allergic reaction and my regular pediatrician had 'no time' to see her. We went to Vik Medical and they immediately brought my 8 year old back and provided her with great care. I was still anxious the next day about her allergic reaction, and Dr. Vik called me back himself (even though he was not the doctor who treated her) to let me know that I could bring her in at any time and would be seen immediately if we were concerned. That really went a long way with me, especially since the pediatrician's office that we had been going to for 8 years could not make time for her. Thanks for taking care of my daughter. read more

The only upside to this place is that it isn't crowded. The nurse treated me like a child when I was hesitant about getting two shots in the rear - I was dizzy, lightheaded, and in a significant amount of pain from an ear infection and bronchitis and I hate needles. Then when she left the room, I could hear her talking about me, and making fun of the questions I asked. They did have me wait 15 minutes after the shots, but I was still dizzy and lightheaded and the muscle that one of the injections was given in was still cramping badly. I could barley walk or see and they couldn't have gotten me out any faster. One of the injections was a steroid and when I expressed my concern about not being able to sleep because of past reactions to steroids I was assured that wouldn't be the case and this medicine was different. However, as I write this my heart is about to beat out of my chest and since I didn't get a summary of my visit, I don't what the medication was other than that it was a steroid. The doctor was In the room a total of 3 minutes and gave me two prescriptions both of which interact with my current medication (luckily, the pharmacist caught it). This is definitely not the place to go if you want a competent and caring medical team. read more

While I don't review much, this one is definitely worth it. I came in with a very painful foot (toe) injury around 8:00pm tonight, that had taken place earlier in the day. As soon as I came in, they immediately tended to me and got me seen. Once the nurse and the doctor took a look, they knew what to do, took action, and treated my injury with gentle and careful precision. Most everything was relatively painless and over with in a matter of minutes. Should anyone need immediate or emergency care, I couldn't think of a better place to recommend. Thank you, Dr. Robert Allensworth!! Will be seeing you again. read more

I really don't like that I am compelled to write a negative post as my first Yelp post. However, after arriving at Bee Caves Medical and being told the wait was going to be an hour I can say that it has been over three hours and the doctor has just come in to see us! I realize this may be a busy time of the year, but with better communication we could have gone elsewhere. The 2 stars are listed because the waiting room is clean and they have a television. Also, watch out for the drive way when you turn in - it will scrape the bottom of your car if you're not careful. We won't be coming back. There are too many other Urgent Cares that can provide more efficient service. read more

Dr. Vik and staff provide the HIGHEST care for your Urgent Care needs. They are a busy practice, but that's because they are appreciated by so many. So despite occasional longer wait during a busy part of say a flu season, you will still receive the attentive care you deserve. I highly recommend Vik Medical. read more

Dr. Vik is awesome. We have been going to his clinic on Bee Caves Road since it opened many years ago. They have been great with all our problems, big and small. They are open from 8 AM to 8 PM 7 days a week with no appointment necessary. Our family always seems to need help outside normal business hours or on the weekend. I highly recommend them. read more

Dr. Vik and his staff are the best - always there when we need them and always so friendly and helpful.

Do not go to this place they misdiagnose not once But twice my kids have a sinus infection which they said was a common cold. Common colds don't have dark green and yellow mucus it's usually clear Runny nose finally went to a dr that diagnosed with a sinus infection and bronchitis. They need to re evaluate their doctors! We will never go back! We have has better luck with Texan urgent care and can't wait for them to open! read more

The best!!! Been going to Dr Vik since he first opened. Started seeing him more than any other of my dr's.

I recently took my son to VIK Complete Care and was thoroughly impressed. The facilities were clean, the staff was very attentive, and we received excellent care. They made it clear that you pay one fee up-front and that you will not be getting an additional fee from your insurance company. We had two x rays, a stool culture, a blood draw and a thorough evaluation all within an hour. They followed up with us and let us know that if he had to come back, the recheck visit would be free. Top notch service - we will definitely use them again in the future! read more

I have been going to Vik Medical for seven years. Recently I brought my son in for a routine strep test for a sore throat. We arrived after school at 4:05. The receptionist told me that after 4:00 the office is considered an emergency room. Knowing the high cost of emergency room services, I turned to walk out. The receptionist said that they have negotiated lower copay rates with insurance companies and she would be happy to call my insurance company to find out what my deductible would be. She called and it would be $60. So we decided to go ahead with the strep test. It was negative and took about 10 minutes. We go home and I receive a bill in the mail for $1300 which my insurance company has negotiated down to $600! For a routine strep test?! What has happened to this practice? They used to be a friendly local walk in clinic for Westlake families. I will be spreading the word to the families in Westlake to avoid this clinic. It's not what it used to be. read more

On 1/14/2011 I left a message for Madeleine to discuss their policy on prescription refill durations. Today is 2/8/2011 and I still have not received a call back. I just left another message. read more

Excellent service. I have seen Dr. Tsai several times, and he is amazing!!!

I came home from a trip and I had a horrible cough and fever. I thought maybe flu? Cold? Allergies? I have always been hesitant to visit drop in clinics but know I had to do something as I felt awful! I had friends that have been here so I chose it and walked in! Within minutes I was in a room, had the best nurse, Shane and Dr. Berro! They were proactive, did flu swab negative listened to my chest took X-ray and hooked me up to an IV. I think this took a total of 30 mins to do intake test and diagnose pneumonia. They were proactive and faxed in prescriptions gave me IV antibiotics to get me on the road to recovery and an oral steroid! As a healthcare provider myself, I appreciate their proactive approach and also the fact that they didn't overreact and send me to the hospital after assuring me I could recover at home if I followed their instructions! They made a follow up call to me this morning! I highly recommend complete care on Bee Cave. Open 24/7! read more

Vik medical is known for being the go to for quick medical care in Westlake. If I had to call the pediatrician, my kids would not be seen until later in the day, and for issues like flu, strep throat, I need for them to be seen asap. They have always been diligent on finding out the correct diagnosis and their tests are quick. I am very thankful for Vik Medical! read more

My daughter was unknowingly at the beginning of a severe reaction to an antibiotic that the doctor prescribed. Called the nurse - said she was not feeling any better- asked if the mouth pain she was experiencing was a side effect of the meds. She was told no and to continue taking the antibiotic and to see a dentist about her sore gums. She asked if she should come in and was told it 'would be a waste of her copay' My daughter suffered a major reaction to the antibiotic- mouth sores, hives, diffilculty breathing. It took three more trips to another doctor to get her well. She will not go back regardless of how convenient. read more

Everyone in the clinic was professional, friendly, and efficient. The doctor was very knowledgeable and thorough. The front desk staff went out of their way to process my information and get us in to see the doctor. The clinic was impeccably clean. I would highly recommend the clinic. It is rare to find doctors and a staff that are this helpful and take the time to make sure each patient is taken care of to the best of their ability. read more

Dr. Vik is amazing! The first time I went there was for a shot for cedar fever and I ended up making him my family doctor. He's got a great website and shows the calendar, they are open every day, including Sunday and once you are an established patient you can call and they put you on their waiting list so the time you have to wait is substantially shortened. Highly recommend. read more

my family & i love vik complete care!! i was recently seen by dr robert allensworth. he is so kind and personable & has the best bedside manner. shane lambert was my nurse & he is super friendly and personable too. karen phillips has been the receptionist 3 times i've been there and is just awesome! daniel longoria was my med tech & alex chamberlain has been my nurse quite a few times!! i cant say enough good things about her, or the practice! definitely come here :) 5 stars!! read more

They got me in and diagnosed me immediately (less than 30min). Waited over and 1.5 to get a damn prescription. Never again.

The NP called to check on me a couple days later. While I'm still not thrilled with the level of service, maybe one star was too harsh. So "**" it is. read more

I cannot say enough good things about VIK medical. My husband and I have been going to them for about 8 years for various urgent care needs, all with excellent experiences. Recently, my mother (who was here from out of state) had fallen and hurt her knee quite badly. Not only did she receive excellent medical care, their administrative support was also great! Although her insurance was an out of state plan, Vik went through all the hoops and insurance company red tape to make sure she got seen, necessary tests got to a good specialist - and it was a lot of red tape! We would not have been able to get far without their help. Great team at VIK medical! read more

Every here was friendly and professional. Rochelle and Lana were sweet, kind and caring, and Rochelle did a great job of making sense of how to stitch the deep lacerations on my left middle finger and the patience to make each stitch(13) from an electric hedge trimmer (always wear leather gloves folks--that would have been smarter if I had)). read more

This Complete Care facility is staffed like an ER and has the ability to do much more than the old Vic Medical which was an urgent care practice. The Dr. who saw me was very thorough is diagnosing and treating my symptoms. I'll most certainly go again if I become ill and can't get in to see my primary care quickly. read more

when i visited bee caves medical for the first time, i was extremely pleased with the care and service I received. I was ill and did not have a baby sitter, so I was worried about how things would go during my visit, having my kids there. the office was very kid friendly and offered plenty to keep the kiddos occupied. the nurse and doctor that saw me were very helpful and ran tests promptly. they even turned on some cartoons in the examination room for my kids. only regret was that i didn't go to them sooner! read more

I've visited Bee Caves Medical for my 6-year old son's asthma, for my own sinus infection and another time for step. When I was new to Austin, the doctors and nurses were very kind ot me, I didn't have to wait very long at all, and I received excellent care. I highly recommend this clinic for anyone who doesn't want a long wait, can't get away during work hours, or gets sick on the weekend. Wonderful. read more

I've been going to Bee Caves medical for urgent care (two kids!) for years. They are a model of efficiency. Patient records are all on the computer, and they actually look at them when they see you. Every doctor and nurse I have seen have been friendly, kind and competant. The facilties are always clean. All doctor's offices could learn from this place. read more

Great location, great service and great doctors. No appointments are necessary so you can just stroll on in whenever your schedule allows, there is usually only a short wait. read more

My husband and I went to Dr. Vik ' s Medical Center this am and were seen by Dr Rochelle. She was incredibly professional, thorough and patient with us and our one year old that was running around the room. She provided us water, and crackers for the baby. She took blood tests, flu tests and was completely thorough with her diagnosis and treatment. I will always go to Dr Vik ' s for our family's medical needs. The staff is all amazingly caring and helpful. read more

I have had a really hard time finding a doctor in Lakeway. I went to Vik in Lakeway because my back was hurting due to an accident long ago. It would flare and nothing would really take away the pain. I saw Bonny Macfarlane, M.D. and she was wonderful. I just found out that she could also be my primary care physician. It happened again this week and I followed her out to the Westlake location. She was so helpful and nice as was all her staff (at both places). She referred me to PT, (which they do there on Tuesday I believe), had a good, clear x-ray taken, and referred me to a good spine doctor. I had the same team of doctors in Seattle for 15 years, she has been the only one that I have found here who has the same compassion and knowledge. I did not have to wait - Friday at 4:45pm. Finally I can check that big one off my list! read more

My son was given excellent, thorough care by Dr. Williams, who couldn't have been more responsive and informed.

We are a family of five and have been going to Vic Medical for over seven years. Yes, there are some times that the waits are long... but I have had doctors appointments where, even though I have had an appointment time, I have had to wait anywhere from 30 - 60 minutes. This is the only doctors office that I have seen that will take your cell phone number and call you when there are just two people in front of you! Not only do they provide this consideration, but they have a very pleasant "vibe" throughout the office ~ from the waiting room to the exam rooms. Dr. Vic has always been kind, concerned and thorough in his care of our family. I am grateful for Vik Medical and their staff read more