Advanced Urology offers a full range of men's and women's health services. Piedmont referred them…read moreto continue to treat my dad. Everything went well from the ease of scheduling appointments to check out. The front desk staff was professional and prompt from uploading documents to getting him seen within 15 min of arrival Octavia, the nurse, was very sweet. She introduced herself and gave a bit of background about herself and the purpose of her role during his visit. She asked thorough questions and repeated his responses back to him for clarification. Dr. Shapiro came in 10 min after she entered the notes. He was very nice and polite. He asked follow-up questions that Octavia had previously asked for clarification on. He explained thoroughly why my dad was on specific medications and their role. He ordered bloodwork in which it was done in-house. He also ordered imaging (PET scan) and prescription refills. The Phlobotomist was sweet and funny! She and my dad hit it off well. She suggested he drink more water considering it was difficult to find a vein. My dad says well may I should have had a glass of wine! . She laughed and stated that it would not be a good idea As previously stated check out was good. On the way home I received a call from the office scheduling the PET scan. We were able to get the day/time we wanted. All in all, it was a very good visit! I'm very pleased with the staff and Dr. Shapiro. If you or a family member needs a Urologist, give them a call. From my understanding, there are other locations.

dr Saberwal and his PA Lucy Choi are excellent. That's really all I can say. Excellent in every way…read moreyou can expect Tim Hord

Dr. Derek Prabharasuth and the staff are as good as they come. Very personable, technologically…read moresuperior to other urology practices, and flexible scheduling for office visits, surgery center procedures, or in-office procedures. This practice is part of Advanced Urology, who has offices in Snellville (main), Decatur, and Johns Creek. They also have a great patient portal available to all patients. I saw Dr. Prabharasuth in the Decatur office for a second opinion on a surgical need and a medical issue and he was far superior to the other physician I saw from another practice. The only issue is that for surgery, I have to go the Snellville surgery center because the Decatur surgery center is not in-network with Ambetter. NPWH=The office staff, doctors, phone operators, billing department, and everyone in between are RIDICULOUSLY nice. I totally recommend this group to anybody.

Dr. Patel is an amazing doctor!!! I am so happy that my primary care physician referred us to him…read more He has been a blessing. My husband had a terrible abscess that caused him to be admitted to the hospital for two weeks. I am very fortunate he was able to contain the infection before it could spread throughout his body. During this process Dr. Patel kept me informed and was a great sounding board. He made himself accessible. Words cannot express our gratitude. This is my first time writing on a blog but I felt compelled to go on record and tell everyone that he is the Greatest Urologist out there. I also want to give kudos to his staff. Thanks, Reginald & Michelle McCoy

BEWARE!!! I was…read morecharged $723 for a visit that lasted less than 5 minutes. I barely sat down before the appointment was over. All that happened was a quick conversation and I was asked to pee in a cup. That's it. Before the appointment, I specifically asked the front desk for an upfront estimate with my insurance (United Healthcare) because I didn't want any surprise bills. They told me the estimated cost would be around $243, which I paid upfront at the office. Later I checked my itemized bill and saw the total charge was $723. My insurance paid $0, and now I'm being billed another $141.57 on top of the $243 I already paid. So somehow a 5-minute visit and urine sample equals $723. What's even more ridiculous is I was told self-pay would have been around $275, meaning using insurance actually made the visit hundreds of dollars more expensive. This kind of pricing feels extremely misleading. If the office would like to publicly explain how a 5-minute visit and urine sample justifies a $723 charge, I'd genuinely love to hear it.

My experience had been very disappointing: The billing group is bad to the point they had the…read morebilling mixed up. I got a call from the collection agency saying I had a past due bill, it turns out they had the bill mixed up. The second thing , I was due for a follow two weeks after the surgery in in March and that follow up has been changed about six time over the past 3 months. When it's time to come in the PA is sick. It's funny because the PA had been sick at least 6 times or they were off for their birthday. I had a follow scheduled this past Friday 6/19, 2026 at 930am, they waited unit 9:15am to call as I'm pull up at the office to tell me my appointment was canceled and once again the PA is sick and the Doctor is in surgery today . I got so mad that I looked up Advanced Urology to find out they had been in a lawsuit and had to pay out 20 million dollars for a lot of misconduct. If you do not believe me look it up. I would not recommend Advanced Urology for anyone. I'm going to Georgia Urology to do my follow up. It make's me wonder if the surgery was even necessary because that's what the lawsuit was about, giving people surgery's that were not necessary to get money for the company. DO NOT GO TO THIS PLACE go to GEORGIA UROLOGY.

Over 40 years seeing three of there urologists…read more I have had very bad experiences with them, on hold for 30 minute's then a person just took a message never a returned call this happened April and May, was trying to get Dr Kemper to contact the insurance company for a prior authorization E males sent, their portal does not work, Really bad when a Dr does not follow up on the paperwork that he promosed, Tried first few days in June to see if I could get through, sent an E Mail to the CEO and he did not respond. So after all the years I've been with them 30 years I now at 83 think I need to find another urologist Ga urology is going down the tube, in my case I had an uncaring urologist. Art

There response in the patient portal is non existent in my case…read more I have been waiting for 17 minutes to talk to someone without anyone answering but have had to listen to their same advertisements over and over. Dr Kemper is very good but the patient care in the portal or phone is non existent, disappointing & frustrating! I am so concerned about a couple of problems I am having but can't get any help or advice.

Think twice before trusting this practice I have a…read morecomplicated kidney situation. Initial visits seemed very positive but slowly deteriorated. When the doctor went on vacation he did not have a backup. Very poor communication even using their portal and returning phone calls. The doctor told me if I expected this I was told he could recommendation another urology doctor. I could go in more detail but don't feel it would be worth the time. Be aware that I did not feel any empath or timely concern for me. Bottom line do NOT seek medical care from this doctor!!!

The attention was consistent with the attention I received at the Johns creek facilityread more

Not trustworthy. Go anywhere but here. Waited for 1 month for an appointment with dr nyhoff from…read morea referral. When arrived passed off to physicians assistant who didn't look at referral information. Stuck needed in arm to take blood. Decided against it. Supposedly had consult with dr nyhoff who looked at referral blood results and determined nothing wrong from that. Later discovered blood in urine but never told. Terrible experience

I'm not sure what happened with the other person who reviewed Dr. Nyhoff, but he is the best…read more I've been here 2 times already and the staff and Doctor is awesome!! The wait time is minimal and the doctor was recommended to me by 3 different people plus my primary care doctor and for good reason! Great place if you have urology needs! Highly recommend!

I visited this office in November 2025, twice (2nd time for a 2nd round of lab work, which wasn't…read morecheap). I'm still waiting on my prescription as of January 15th. First, they will push whatever the local pharmaceutical rep is selling. Once you find out that's not covered by insurance, they'll send another prescription to the pharmacy. Then they'll take 2-3 weeks to send the authorization, during which time the pharmacy will drop your standing prescription. I have been to the pharmacy multiple times, called the Dr's office multiple times, spoken with my insurance multiple times, and still do not have my prescription after waiting for 2 months. They milk your insurance, push pharma rep preferred name brands (likely with kickbacks), and don't really care how long it takes to get your medication to you. I eventually gave up and will now have to start the process over with another urologist. Save yourself and headache and GO SOMEWHERE ELSE! Quite possibly the worst experience I have had with any medial office.

After my procedure, I ended up overnight in the ER. The anesthesia was too much, and the stent he…read moreplaced was being rejected. This I knew because Georgia Urology did my procedure seven years ago. So he wanted to put in a new stent, I told him a day before the procedure do not under any circumstances. So he didn't and it's a miracle "all the stones" were removed this time... So I was called in early for the procedure, and prepped immediately to go back, I was so happy. Only to find out the wait was indefinite, about 90 min. The nurses were tired of me asking so they decided to turn up the music at the nurses station, very rude. When I arrived financial acknowledged they felt bad about my night in the ER! As they should but it was nice of her to say. She was the most competent person I dealt with in the entire office. So they remove the stent/stones and I nearly bled to death when the nurse took out the IV. There's a lot of incompetence and greed. The doctor has the knowledge but chooses the most expensive way to remove stones. I feel like this is a pill mill, but for surgical procedures....so they can over charge you and your insurance company. I'm a little guy, but I believe I need to do more than write reviews about this. This is too serious. They are getting away with neglect and bad practices, maybe even more.... If you have had a bad surgical, or billing experience with Advanced Urology, I would like to hear your story! If you haven't, save your time, money and maybe your life by going somewhere else.

The doctors and staff were great caring. I had an inflammation of the bladder and was told to get…read moreAVO. The doctor did not subscribe any medication but I had to get a microscope under for 1 hour. I asked for the doctor to call me back no return calls. I wanted more clarity. Please do better on that.

Dr Neal Patel is simply the best. Personable & professional is just the beginning. I can't say…read moreenough good things about him and his team. I believe he played a significant role in saving my life by preforming a radical cystectomy surgery on me due to having metastatic bladder cancer. I will continue going to him for as long as I am blessed to be on this earth.

I have been going to LFP for the past 20 years. There have been some changes along the way which is…read morenormal. I was recently diagnosed with a serious issue and Dr. Dan called me at home on a Sunday afternoon to go over my tests and answered all my questions. He promptly called in a rx for me to pick up. I probably would have ended up in the hospital if it was not for his quick response. I am forever grateful with the communication of the entire staff!

I have been going to LFP for 20 years. It's gone downhill in the last year or two. There used to be…read more8 doctors at this practice. Now, there are two and 4 Physician's Assistants. I had a medical problem and made an appointment on Thursday for the following week. It got worse on Saturday, so I went to the emergency room, was admitted to the hospital and missed the appointment. Now, they want to charge me for missing the appointment. I explained my situation to the front desk attendant. I got no follow-up. I called the business office. A machine answered the phone. They call you back. Hasn't happened yet. The customer service is terrible. They should be ashamed of the way they treat people. I don't recommend them.