I had been dealing with significant pain for a very long time and had repeatedly sought medical…read morecare without getting a clear explanation. Dr. M. Shapiro at Advanced Urology Institute's Snellville location was thorough, attentive, and willing to investigate further rather than simply dismiss what I was experiencing. He performed the appropriate testing and identified a physical issue that finally gave me a direction for further care. After years of uncertainty, that was a major turning point for me. I also want to acknowledge his clinical staff. The person assisting him was genuinely caring, patient, and compassionate, and that made a difficult experience much easier. I am extremely grateful to Dr. Shapiro and his team. When a physician takes the time to listen, investigate thoroughly, and help a patient finally move toward answers, that deserves recognition.

Advanced Urology offers a full range of men's and women's health services. Piedmont referred them…read moreto continue to treat my dad. Everything went well from the ease of scheduling appointments to check out. The front desk staff was professional and prompt from uploading documents to getting him seen within 15 min of arrival Octavia, the nurse, was very sweet. She introduced herself and gave a bit of background about herself and the purpose of her role during his visit. She asked thorough questions and repeated his responses back to him for clarification. Dr. Shapiro came in 10 min after she entered the notes. He was very nice and polite. He asked follow-up questions that Octavia had previously asked for clarification on. He explained thoroughly why my dad was on specific medications and their role. He ordered bloodwork in which it was done in-house. He also ordered imaging (PET scan) and prescription refills. The Phlobotomist was sweet and funny! She and my dad hit it off well. She suggested he drink more water considering it was difficult to find a vein. My dad says well may I should have had a glass of wine! . She laughed and stated that it would not be a good idea As previously stated check out was good. On the way home I received a call from the office scheduling the PET scan. We were able to get the day/time we wanted. All in all, it was a very good visit! I'm very pleased with the staff and Dr. Shapiro. If you or a family member needs a Urologist, give them a call. From my understanding, there are other locations.

Dr. Derek Prabharasuth and the staff are as good as they come. Very personable, technologically…read moresuperior to other urology practices, and flexible scheduling for office visits, surgery center procedures, or in-office procedures. This practice is part of Advanced Urology, who has offices in Snellville (main), Decatur, and Johns Creek. They also have a great patient portal available to all patients. I saw Dr. Prabharasuth in the Decatur office for a second opinion on a surgical need and a medical issue and he was far superior to the other physician I saw from another practice. The only issue is that for surgery, I have to go the Snellville surgery center because the Decatur surgery center is not in-network with Ambetter. NPWH=The office staff, doctors, phone operators, billing department, and everyone in between are RIDICULOUSLY nice. I totally recommend this group to anybody.

Dr. Patel is an amazing doctor!!! I am so happy that my primary care physician referred us to him…read more He has been a blessing. My husband had a terrible abscess that caused him to be admitted to the hospital for two weeks. I am very fortunate he was able to contain the infection before it could spread throughout his body. During this process Dr. Patel kept me informed and was a great sounding board. He made himself accessible. Words cannot express our gratitude. This is my first time writing on a blog but I felt compelled to go on record and tell everyone that he is the Greatest Urologist out there. I also want to give kudos to his staff. Thanks, Reginald & Michelle McCoy

Over 40 years seeing three of there urologists…read more I have had very bad experiences with them, on hold for 30 minute's then a person just took a message never a returned call this happened April and May, was trying to get Dr Kemper to contact the insurance company for a prior authorization E males sent, their portal does not work, Really bad when a Dr does not follow up on the paperwork that he promosed, Tried first few days in June to see if I could get through, sent an E Mail to the CEO and he did not respond. So after all the years I've been with them 30 years I now at 83 think I need to find another urologist Ga urology is going down the tube, in my case I had an uncaring urologist. Art

made this appointment after waiting for one they cancelled in June. get there no one advised me…read morethey moved. the people in that office that moved in had papers made out to give to patients for their new address.. got to the new office and was advised it was cancelled because dr. was in surgery. I said why did you not let me know. she advised they call me and texted me. I asked what number they gave me my old home number I had taken off more then a year ago..I never got a text from them . if they were texting my old home number .they had my cell as my means of correspondence. I called my called my old number the new owner answered and she did say their were calls from a doctors office. .this is plain incompetence. you wait for ever to talk to anyone. .you want to hire these young people that could care less and advise me how many times thst called a wrong number never once looking further. you walk in you have two young teenagers . I am at the point where looking for a new doctor might me the best.so sad you have office people that lack professionalism. but the doctors are great . these young ladies need to know looking at a screen telling me they texted me many times were not even doing it to the correct number. I called at 415 pm recording said office was closed so now you have my written complaint

Think twice before trusting this practice I have a…read morecomplicated kidney situation. Initial visits seemed very positive but slowly deteriorated. When the doctor went on vacation he did not have a backup. Very poor communication even using their portal and returning phone calls. The doctor told me if I expected this I was told he could recommendation another urology doctor. I could go in more detail but don't feel it would be worth the time. Be aware that I did not feel any empath or timely concern for me. Bottom line do NOT seek medical care from this doctor!!!

The attention was consistent with the attention I received at the Johns creek facilityread more

Not trustworthy. Go anywhere but here. Waited for 1 month for an appointment with dr nyhoff from…read morea referral. When arrived passed off to physicians assistant who didn't look at referral information. Stuck needed in arm to take blood. Decided against it. Supposedly had consult with dr nyhoff who looked at referral blood results and determined nothing wrong from that. Later discovered blood in urine but never told. Terrible experience

I'm not sure what happened with the other person who reviewed Dr. Nyhoff, but he is the best…read more I've been here 2 times already and the staff and Doctor is awesome!! The wait time is minimal and the doctor was recommended to me by 3 different people plus my primary care doctor and for good reason! Great place if you have urology needs! Highly recommend!

Dr Sabarwal is a Urologist. He is kind and considerate. He lets you know exactly what to expect…read more His office staff are nice and friendly. They are busy and it takes some doing to get an appointment. But don't let that stop you.

Thank you for being the dedicated, thoughtful, and compassionate doctor that you are feel so…read moreblessed to know you and have you as my doctor.

I visited this office in November 2025, twice (2nd time for a 2nd round of lab work, which wasn't…read morecheap). I'm still waiting on my prescription as of January 15th. First, they will push whatever the local pharmaceutical rep is selling. Once you find out that's not covered by insurance, they'll send another prescription to the pharmacy. Then they'll take 2-3 weeks to send the authorization, during which time the pharmacy will drop your standing prescription. I have been to the pharmacy multiple times, called the Dr's office multiple times, spoken with my insurance multiple times, and still do not have my prescription after waiting for 2 months. They milk your insurance, push pharma rep preferred name brands (likely with kickbacks), and don't really care how long it takes to get your medication to you. I eventually gave up and will now have to start the process over with another urologist. Save yourself and headache and GO SOMEWHERE ELSE! Quite possibly the worst experience I have had with any medial office.

The staff here has been great each time I have visited…read more Everyone there has been very friendly, helpful and professional. I have never had to wait very long. I have enjoyed each visit because of this amazing staff. Doctor Timothy McCullough listens closely and afterwards makes recommendations for all options available but more importantly that they are the best options for your problem and situation. He is very thorough in explaining how those options are done and how they may improve your condition. I've maybe made 2 other reviews in my lifetime but this one I definitely needed to make.

The doctors and staff were great caring. I had an inflammation of the bladder and was told to get…read moreAVO. The doctor did not subscribe any medication but I had to get a microscope under for 1 hour. I asked for the doctor to call me back no return calls. I wanted more clarity. Please do better on that.

Dr Neal Patel is simply the best. Personable & professional is just the beginning. I can't say…read moreenough good things about him and his team. I believe he played a significant role in saving my life by preforming a radical cystectomy surgery on me due to having metastatic bladder cancer. I will continue going to him for as long as I am blessed to be on this earth.

I have been going to LFP for 20 years. It's gone downhill in the last year or two. There used to be…read more8 doctors at this practice. Now, there are two and 4 Physician's Assistants. I had a medical problem and made an appointment on Thursday for the following week. It got worse on Saturday, so I went to the emergency room, was admitted to the hospital and missed the appointment. Now, they want to charge me for missing the appointment. I explained my situation to the front desk attendant. I got no follow-up. I called the business office. A machine answered the phone. They call you back. Hasn't happened yet. The customer service is terrible. They should be ashamed of the way they treat people. I don't recommend them.

I have been going to LFP for the past 20 years. There have been some changes along the way which is…read morenormal. I was recently diagnosed with a serious issue and Dr. Dan called me at home on a Sunday afternoon to go over my tests and answered all my questions. He promptly called in a rx for me to pick up. I probably would have ended up in the hospital if it was not for his quick response. I am forever grateful with the communication of the entire staff!