I agree with the other reviewer. Very reasonable rates and great service. Besides getting to us…read morequickly, the thing that really impressed me was that Charles took time to explain what was going on. I had some understanding of the situation and I know NOTHING about plumbing. He didn't try to add on extra services or un-necessary repairs. He was on time, very polite and solved our problems. It's obvious how knowledgeable and experienced he is. We thought this malfunction involving the septic system and our bathrooms was going to become a very expensive monster. It was manageable and we were all able to sleep easy that night. He is going to come back next week to check up on things and advised us to call if we have further issues. This plumber has my family's highest recommendation. If you need plumbing help do not hesitate to contact him.

Never cheap for plumbing, but Inflation is killin all of us. Good work in a good time frame and…read morecompleted quickly recommended!

Tyler and his coworker are very knowledgeable and do quality work. Very thankful to have found…read moreThompson Plumbing.

Seemed a little pricey but he did a good job on installing a new submersible well pump for us a…read moreyear ago. Overall I was pleased and would do business with him again.

Mike is awesome! I had a big job, and Mike took care of it proficiently at a reasonable price. I…read morenow call him for all my plumbing needs.

Mike came out about an hour after I called for service. He was on time and extremely professional…read more His work was exceptional. I will definitely use him again.

We needed work to repair a leak in our meter pit. I called on Sunday to make an appointment on…read moreMonday. promptly answered appointment made 9-11 next day. Jeff arrived and explained what was needed. Very professional, polite, good guy. we have found our go to plumbers.

This is an awesome company! Like most homeowners, I've dealt with good contractors and bad ones…read more This company is one of the very best! Communication was awesome, no surprises, great quality of work, and just an overall nice experience! We chose to redo our first floor bathroom tub/shower with a walk-in shower and enjoyed selecting our tile, glass doors, fixtures to our taste. We have an identical bathroom upstairs but upgrading to a newer tub/shower - we will 100% be using Justin Dorsey Plumbing for that project as well! Michael Rodgers was our project manager, and we plan to request him specifically.

Excellent customer service! I was able to schedule an estimate and work very easily. They came out…read moreto repair a slab leak and replace a water heater and it was all done in one day! very efficient, courteous and professional.

From the owner: Local business with years of experience. Call us know for availability and appointments. read more

What an awesome group of people. They worked us into their schedule. Fast response, very fair and…read moreexplained everything. We will tell everyone we know about this group. Thank you all very much for getting us back up and running. Ron and Sherri best

Troy had done work for me 2 different times. Always a professional and a great guy to do business…read morewith. l

Chris was right on time, kept me up to date what he was doing and did a great great jobread more

This company took advantage of an elderly lady who doesn't understand anything about what they were…read moreselling. They charged her over $500 for a garage disposal replacement and disposal fee ( which was probably just tossing it in their dumpster )! And then tried to up sale other items at ridiculous pricing! Completely understandable business practices!

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.