The Residence Inn here has everything you need, including complimentary breakfast and is made for…read moresomeone who needs a longer stay with a comfortable bed. However, while this was a solid experience, I was just simply not impressed with my stay here. Everything felt a little grungy here. The curtains had rips in it. The sofa bed was not comfortable. When asked for extra blankets and pillows, they stated that there were no pillows left and the only blankets available were rough/itchy ones. I came out with bug bites all over my legs somehow... The staff were fine, but did not seem happy to be there. This was the first time I was not thanked for being a Gold Elite member and also the first time I was not provided with an upgrade when requested. The only thing I was impressed about here was the complimentary breakfast, which was delicious with wonderful staff.

Do not stay here unless you have to!…read more The rooms are dingy in disrepair and downright dirty. The walls had cobwebs and splatters of unknown substances, the mirror closet door hand a greasy handprint on it and layer of dust on the headboard of the bed in the bedroom. Not to mention the dirty and broken tile and grout on the bathroom floor and the shower fixture falling out of the wall.

Dope atmosphere . The team was so welcoming and friendly. Best time I've had in a while.read more

Made a reservation to stay here and got in around 11pm. The man at the front desk was the most…read moreunhelpful employee I've ever experienced at a Hilton chain. As a Gold Member, I've usually received excellent customer service but this person was terrible. Claimed he couldn't find our reservation, when I called the service line they said it was there just fine. He kept saying "there's so many reservations", rolling his eyes, and heavily sighing. He then didn't answer the phone when the representative I called was trying to reach for him. So, we had no where to stay for the night during a family emergency. Seriously doubt I'll even use Hilton again after that fiasco.

Wow. I loved the stay and would stay here again if I am in the area…read more Price was very reasonable. Parking lot is nice, clean, and only $13 to park per day, right in front of the front door. Giant suites over 500 square feet. Full kitchen, full sized fridge, stove, utensils, etc. Check in was a breeze, happy friendly staff. Nice fireplace right near the check in area. Elevators were pretty fast even though there are 5 floors, we never had to wait more than a minute or 2. Complimentary breakfast buffet, pretty standard but free and included. Eggs, Waffles, yogurt, etc. The room was large, clean, and new. The decor was modern, and looks nice. The sitting area was spacious and a large TV with easy to connect to your HDMI cord and computer to be able to watch what you want. Then you had the bedroom area, separated and with a door, it had a decent size TV as well. The bed was pretty comfortable too. The room was decent size and fairly quiet, even though we were next to a busy street. Then you had the separate large bathroom, with a nice large shower. Shampoo, conditioner, and body wash provided in dispensers inside the shower. We did not check out the pool or cabanas, but they looked nice from inside. I posted plenty of photos for you to see what I mean.

Still love this hotel! It's been a year since I've visited and the service, facilities, parking and…read morerooms are top notch. Still feels brand new! The staff are all lovely and this time I even checked out happy hour at the bar. Shoutout to Ethan my bartender and the chef who took great care of me (loved the wings with spicy peach sauce!). It's quiet and has comfortable beds. And also the breakfast is plentiful and freshly prepared. A great place for families about a 15-20 minute drive to Disney or for a local staycation. Only 1 mile to the Brea Improv and restaurants in downtown Brea!

Pros: - very nice staff…read more- breakfast is great, fresh eggs, fruit, etc. - rooms are large and well appointed. The kitchen is great for families - nice layout of the hotel - pool - they give you snacks at check in Cons: - the mattress really hurt my back :( - no high chairs in the breakfast area, which makes things really tough for families with small kids

STAY AWAY. THE…read moreMANAGEMENT IS COMPLETELY UNPROFESSIONAL. I used to stay here once in a while when needed and used to love it. Most recently when I was working with an Internet company required to be in the field, I got extremely busy with phone calls, and had a huge deposit along with my booking for my room. When it was due to be rebooked, I wound rush downstairs since they would not take payment over the phone. One day, Ivonne, I believe, had called and informed me they had to re run my card, I was on the other line with my manager from work. She got extremely hostile with me and I hung up the phone on her. I had around $1500 deposit on hold for several days, I told her I would come re extend downstairs. She raised her voice and tone and I hung up the call, she called back and asked: "Did you just hang up on me? ", knowing I had a $1500 deposit on my room I was looking for my card to rebook. When I hung up the call, she called back and stated I could not rebook due to hanging up the call on her (very weird and personal I know), then I told her I would come down with the card to rebook, and she proceeds to say: "No you are not rebooking", and I asked to speak to higher management, and she stated she was higher management, and to leave the property. She got on a power trip and I had been staying there for a few weeks already, and wanted to speak to higher management about telling me to leave. She then jumps straight to saying: "And now you're getting abrasive, so if you do not leave the property, I will calling the police department". So at that point, not only was I being rudely told to leave with a large deposit on file (around $1500) she also threatened me with the police when I simply responded to her questions over the phone, she accused me of doing something I was not doing . I didn't actually have time to even argue with her since my boss kept calling me on the other line. I used to love staying here because they provide breakfast and meals. There are sketchy workers in the parking lot when you come and go at late hours of the night if you are alone. IVONNE HAS A TERRIBLE ATTITUDE, I NOTICED THIS THE FIRST WEEK OF MY CHECK IN WHEN I COMPLIMENTED HER HAIRCUT, AND SHE BATTED HER EYES AND SAID "THANK YOU" AND PROCEEDED TO CUT ME OFF SO SHE CAN REVERT BACK TO THE RESERVATION DISCUSSION, LOL she is super rude (I WAS JUST BEING FRIENDLY SINCE I HAD BEEN DRIVING ALL DAY AND WAS GLAD TO REST UP). I WILL BE POSTING THIS REVIEW ON SEVERAL PLATFORMS AS YOU DO NOT THREATEN PEOPLE WITH POLICE WHEN THEY HAVE NOT THREATENED YOU IN ANYWAY. IVONNE INITIATED THE ARGUMENT OVER THE PHONE, AND STATED I WAS GETTING ABRASIVE. I DO NOT HAVE TIME TO ARGUE WITH HOTELS THAT I ENJOYED STAYING AT. I WILL BE REPORTING THE STAFF. MY STAY WAS DURING 2024-2025. -JESSICA MANION

My Wife and I are without a home right now and we needed a room for a longer stay with a microwave…read moreand sink etc. We tried this Extended Stay location as the price was pretty good for longer stays. Well as it turns out we love this hotel and the staff. They are exceptionally good at keeping everyone happy and functional. If you need a can opener, no problem. They are happy to give extra toilet paper as needed or just be their friendly selves. The staff are like family here and we love them. Ashley, Kevin, April and Pedro. These are good people that make staying here so much more enjoyable. Five stars and a shout out to them! The area is very safe and near restaurants and amenities. Great location and value. We highly recommend staying at Extended Stay America in Yorba Linda

Dang I should have read the reviews before booking this on Priceline. That's mistake #1 - booking a…read moremulti-night stay anywhere b/c if you don't like it after 1 night, Priceline will NEVER refund your money. And if a hotel like this one gets the majority of its bookings from Priceline - they know they have a captive audience. Okay let's start with the pro's. The desk clerks are friendly. The location is in a nice part of town., convenient to lots of shopping. There is a lot of greenery and places to walk your dog outside. The room is clean. Now the cons. As many previous reviewers already observed, this place is seedy and run down. The "kitchen" is not equipped so you have to go downstairs to ask for plates, cups, utensils. The bathroom does not have shampoo so you have to go downstairs again to ask for shampoo. I felt like Oliver Twist begging for little packets of shampoo. The free breakfast consists of coffee, instant oatmeal packets, granola bars and small muffins. But hey, I realize this is not a cruise ship. Our card key stopped working the 2nd night so I had to go downstairs again. The refrigerator is broken, it does not keep our items cold. Just slightly cool. (Yes I checked the setting). The doors are thin - walk down the hall and you hear everyone's conversation in their room. And they're using normal voices. There is no fitness room but if you go up and down the stairs every time you have to ask for something, you'll get your exercise. Overall - this is a step up from places like Motel 6, America's Best, red roof inn etc. but if you truly want a "suite" pay extra and go to the Marriott, Holiday Inn or Staybridge.

This is another classic Embassy Suites with spacious rooms and a beautiful seven-story atrium!…read more It's conveniently located less than 50 steps from the Brea Mall and within a stone's throw of the intersection of Imperial Highway and the Orange Freeway. A huge water feature on the atrium's ground floor relaxes guests during their phenomenal complimentary breakfast. And our small balcony provided views of the Puente Hills as a backdrop behind Brea's Birch Street. Despite being a 36-year-old hotel, it's been modernized and updated quite nicely. The pool is surrounded by trees and very private. The rooms are incredibly quiet. Maybe the only downside is that guests have to pay a daily rate for parking a car in the garage beneath the hotel. You'd think this would be included in the rather steep price we paid for a corner suite, or at least for us Hilton Honors loyalty members for nearly 20 years now! But all the other aspects about this facility are nice.

Let me state that I have been staying at this property at least 15-20 a year since 2014. I stay in…read morea Hilton Hotel all across the United States at least once a week. So, my experience with Hilton and this property is vast. This property a few years ago did go through an upgrade to the front entrance, lobby, front desk area, and the main dining area that is beyond the lobby. The remodel or update though done a few years back is excellent. It is very inviting and exactly what you would expect from a Hilton Embassy Suites property. Devin and the front desk team are exceptional! Prompt, professional, and very customer service oriented. Beyond those two notable items in which this property shines, it falls off a steep cliff after that! The rooms are dated. They are dingy. They are marked up, beat up and rusted in various parts of the rooms (or at least the ones I have stayed in). Some of the rooms have drawers that do not close so they are open. Some of the phones do not work int he rooms. Lamp fixtures are crooked because they are old and just beat up. There are stains on sofa's, walls, counter tops, etc. In the shower, there are yellow rust stains and cracks throughout. Toilet paper simply doesn't stay on the bar so it's often rolling off and onto the floor. Housekeeping is lack luster. Trying to get a room that has the adequate towels, wash clothes, coffee, etc. is almost comical at this point. The parking garage which they now charge for is consistent with other Hilton properties, but the issue is it's old. I am not sure who owns the garage as the salon next door uses it as well. The spaces are narrow. Trash builds up in the cans. Lots of areas taped off. Some cracks and pipes that have either leaked or previously caused damage. While it is a park at your own risk, I would expect Hilton to have these issues fixed to be a better space for their guests who do need to park there. The property is in a great location for restaurants, nightlife, shopping etc. It's just gotten to the point that Hilton needs to overhaul the rooms and garage at this point. Staying at a Hampton Inn these days, trumps this property and that is just sad.

Staff: Day shift front desk Ava was helpful & very…read moreprofessional. Assisted us with our luggages since it's not check in time yet. Advised us it will be closer to regular check in time due to booking that weekend. Also borrowed tools from her which she was able To assist. However,the night shift front desk clerk was the opposite, 4 people in line & she's no where to be found. Had to literally call the phone number so she can show up on her desk. She seemed overwhelmed & very sarcastic when replying to guests. Hotel: Very old & outdated. See photos compared to their website/yelp ad. Definitely needs renovation & repainting. wallpaper peeling off,tissue holder was falling apart, carpet looks dirty & old. Free parking & Free breakfast.

Been at least 15 years since I last stayed here…read more Property still looks the same on the outside. Nothing fancy. Checkin was a breeze. Front desk staff was friendly. Pros: Clean rooms Comfortable beds Clean exterior Free parking Free breakfast ,standard continental Free wifi Microwave and fridge in room. AC in room worked very well Cons Toilet would run continuously after flushing. Had to wiggle the handle to make it stop Small TV's in room, 32 inch. Rooms a bit dated. Could use a refresh/updates Road noise is noticeable since hotel is near fwy Overall stay was good. I would stay here again