I just brought a car I recently purchased in for expected work. As always, they are so…read moreknowledgeable, fair, and a pleasure to work with! Car is perfect now.

Very honest and reliable Love my 2006 Honda CR-V and they…read moretreat it like it's brand new Never overcharge me

Excellent service with honest pricing. Mechanics are superb and diagnosed vehicle with expert…read moreprecision

My mom went there because her car has a clogged catalytic converter her quoted her $3,000 place…read moreuse to be good now these fools wanna scam women who come in thinking they know nothing wouldn't recommend

Felt like I've been scammed. Will not be going back or recommending. Towed my 2013 Mazda 3 here…read moreback in July because it wasn't starting. Was told it had "jumped time" and needed an entire new engine replacement or they could trash it for me. Towed it home and got a second opinion. Absolutely nothing about the engine was showing up with a diagnostic scanner and turns out only needed a sensor replaced. I literally paid less for the sensor part than what Motorworks charged me for a diagnostic fee. Car is running again without an engine replacement. I feel like this was either fraud and or incompetence.

I have all 6 of my cars fixed by Chris and Drew. They have always done excellent work and I will…read morenever go anywhere else!

(Cross-posting my review from cargurus.com)…read more I just bought a used car here on 9/19/14, and would highly recommend them - I had a great experience. I was honestly slightly wary of this dealer initially, because I'd found some negative reviews online from a couple years ago, plus it's an hour away from where I live. But they had what seemed like (and was!) a great deal on a 2006 Mitsubishi Outlander, a model I'd recently test-driven at a nearby dealer and loved -- so I had to at least check it out. I dealt exclusively with Carolyn Andersen, the general manager, and she was really responsive and easy to work with from the get-go. Since I wanted a mechanic to check it out, and my regular mechanic (Tires International in Manchester, they're great) was too far away, I looked for reviews online and was lucky enough to find Mike at Dulin Automotive in Milford, about 2 miles from Westshore Motors. Because it was so far from me, Mike suggested that I save myself the trip and just have the Westshore folks drive the car over. I didn't want to impose, but he said the folks at Westshore had done it before, so I asked Carolyn and she was happy to oblige (we'd already talked/emailed several times by then, so she knew I was sincerely interested). Mike was *awesome*, btw - did a very thorough job evaluating the car, called me right away with his findings (and wouldn't even let me pay him!). What he told me matched the info I'd gotten from Carolyn, no surprises - he said the only thing the car would need would be tires in a year or so, and all the other systems looked/worked great. So, with an enthusiastic thumbs-up from the mechanic, we went down pretty sure that we'd get the car, and our official test drive was to the bank to get a cashier's check, lol! Kind of unorthodox, but it was pretty seamless, no surprises. I also felt like Carolyn gave us a fair price on our trade-in. She made the whole process easy and very pleasant, and I hope the next time we need a new car we can find something good closer to home - but I wouldn't hesitate to buy from Carolyn again! :) Edit - 1/2/18 -- Just wanted to add that 3+ years later, the car is still running perfectly -- no problems, no surprises, just a great car!

My family has an extensive car collection which is probably why we dont have money for a private…read moreplane for me; regardless, we brought many of our cars here recently and ROBERTO was top notch! He was SO kind, professional and most importantly extremely knowledgable with the cars; whether they were vintage or otherwise. Thank you ROBERTO!

The biggest issue I had with this dealership was the way I was treated as a customer. Rather than…read morefeeling valued, I often felt dismissed when I asked questions or requested updates. Several interactions came across as rude and unprofessional, which made an already frustrating situation much worse. Everyone can have an off day, but customer service should remain respectful and professional at all times. Based on my experience, I would not return or recommend this dealership.

I bought a car from Chips in November 2024. In December I had to replace the air suspension. In…read moreMarch I had a huge cam shaft repair. The car overheated and needed a new coil and had to be towed and most recently the rear tail light went out and when going to replace it , it's covered in electrical tape and clearly there had been a problem with after market parts. When I called in March about the problems with the car I was told it was my fault for buying an older car and was taunted for having a co-signer. I would NEVER recommend this business or the people who run it. They taped together issues and hid problems to sell the car and told me to file a complaint instead of helping me with the vehicle. I would never ever do business here again and would strongly discourage anyone from doing business here.

After a long search for my dream car, a 1997 Jaguar Xj 6 Vanden Plas; I finally found it listed on…read moretheir website. I'm not sure how I ran across the listing, but I am glad that I did. I have to admit I was nervous about buying a car on-line and having it shipped from one state to another. But the listing was detailed, had photographs, and a link to CarFax. I contacted them, and after several emails, text messages, and a few phone calls over the course of several days, we agreed on the sale. Since I'd had never done this before, they walked me through the entire process, what to expect, and outlined and tagged what I sign, what I keep and what I send back. They offered to help secure a transport company, but were honest and suggested I may want to check around. My Jaguar arrived yesterday, more beautiful and pristine than expected! I can't speak highly enough about Sunan and Bob answering questions, taking additional photographs and just answering random questions and texts. Again, thank you gentleman!

This is a great store. The staff here are always friendly and always go the extra mile to help when…read morei come in for service. Highly recommended for service if you're looking for an honest store that is just there to help.

Jean, Steve and Mike are great in service they are always attentive and hassle free. All staff I…read morehave encountered have been genuinely warm and non-judgemental. The pursuit of excellence is the model followed.

He doesn't care about the quality of the cars or how he treats people -- it's all about making a…read morequick buck. He'll throw together a car using old or used parts just to sell it off and make a profit. Don't trust him or the way he does business. It's all about appearances, not honesty or quality.

I'm extremely disappointed with my experience at this dealership. I was sold a car that turned out…read moreto be in terrible condition, with multiple issues that were never disclosed or addressed. When I brought these problems up, the dealer didn't take any responsibility. the owner is more concerned about getting good reviews so more people will buy from him don't be fooled, Save yourself the headache and go somewhere that actually stands behind what they sell!