I don't like leaving bad reviews for small businesses, especially since I've been a customer for…read morethe past three years. But the last three months have been terrible. I've gotten my towels back still dirty and had to bring them back. Another time, I paid cash because the attendant said the machine wasn't working, then the next morning I was accused of lying about paying the night before. Today I picked up my towels folded but still wet. If they're folded, I'm obviously going to assume they're dry. Yes, I should've checked, but this shouldn't happen in the first place. After years of doing business here, this shows a lack of care and attention to customers. I'll be taking my business elsewhere.

My son's clothes were burned up in a dryer and he was NEVER compensated or even addressed by…read moremanagement other than to be told he would.be hearing from someone. That's been at least 2 years and he's still waiting...sad. So now we have to go outside of the community to get decent service. Do better.

They recently filled the entire parking lot with loose gravel. This makes it dangerous for…read morecyclists, and impossible for anyone with a mobility aid - wheelchair, walker, even just a cane - to access the building at all. It's also impossible to wheel your laundry to/from a vehicle, meaning it is inaccessible to anyone that can not carry laundry from the sidewalk. I will be filing an ADA complaint.

From the owner: Black owned locally and operated.read more

I would have given it 5 stars based on the service. Brought in a white dress shirt from…read moregarage-storage for months; dull, with spots on one sleeve. The clerk was polite, the service was prompt, and the price reasonable. Most of all, the results were amazing. However, the 'hood nearby could use a do-over. Nothing's wrong with Gary, but how people think, within and outside the city.

Im here today September 2022 of 14. There's know attendent. I put my miney in the machine and it…read moretook it. However there's know one to contact. The contact nymber doesn't work. My last time here. I live in the area like to patronize but not any longer I rather travel for Better service

This place is terrible in my opinion. They dont even have hot water. When I brought it to the…read moreattendant attention she claims that she washes her clothes in cold water and they come out fine. This place is has lots of mold in the ceiling panels. I will not be returning. Beware of this place at all costs.

Facilities are clean and affordable…read more I needed to wash all of our bedding and towels. The industrial washers and dryers all worked wonderfully to wash and dry all the clothes. I also loved being able to use them for my normal clothes it saved me a bit of money vs breaking them up into smaller loads. Facility is very clean and appears to be recently remodeled. Coin machine worked great. They even had a basket that I could roll out to the car to bring my things in and out. Tip: Come with cash because they aren't able to give cash back and the atm next door has a fee.

My issue with this place is that I was in the middle of folding my clothes with an infant and a 4…read moreyear old who suddenly needed to use the bathroom. I asked the employee if he could use their bathroom and she said no that there was a place called Luke's down the road that we could go to. So I'm expected to leave all of my belongings out on the tables, load up both of my children and go search for some place called Luke's because this laundry mat can not let a 4 year old child use the restroom there. I will NEVER be back here and I will make sure my friends and family are all aware of how this place treats customers especially CHILDREN who aren't as in control of their bladders as an adult. Ridiculous, y'all should be ashamed of yourselves. I don't see a website for the store next door to the laundry but we were paying customers and when we asked to use their restroom the idiot behind the counter had the audacity to suggest my 4 year old go outside in 50 degree windy weather and pee outside. I'm sure they don't go outside and pee and I'm sure the laundry employees don't leave and go to Luke's to pee. I'm disgusted with the pathetic, piece of garbage employees & the businesses who looked at my 4 year old and denied him a restroom. Unacceptable, you should all be embarrassed and ashamed of yourselves.