Steven's the best!!…read more He made my company's experience super efficient, quick, and cost friendly. We had multiple different prints and dimensions to create, and he was able to provide everything I needed both smoothly and stress free! Super friendly on call and in person, and was able to quickly get my project complete within less than a day.

I am happy for so far, dropping off my packages with receipt always, no issues. I get my receipt…read morealways without even asking.

I'm leaving a very well deserved FIVE STAR review for this Chino Hills UPS store. Earlier this…read moremorning the entire Staff was so courteous while helping put my mind at ease returning an important package to a cable provider and Verizon Wireless. I had no idea what I was doing but they took the time to explain the process and every one of them on a combined team effort had me in & out within 10 minutes. I have to add the store was extremely clean and the parking here is plenty Thank you once again for the courtesy while making me feel like a VIP and doing a great job with my packages. I really don't understand a few of the not so favorable reviews here, give respect & you will get respect in return that's how I was brought up. I was warmly greeted the second I came into the store. I'll be returning to your store for any future needs as well. Joe H.

This store used to provide decent service. The last several times I had went, the service had been…read moreextremely poor. Today, I go in along with 2 other customers and the older Asian male angrily said "We're closed!". No closed sign in sight. The woman behind me questioned "You're closed?" He rudely, replied back "We're closed!" This was during regular business hours and no sign alerting customers that they were closed. I think the Better Business Bureau needs to know more about this UPS store.

Great service at this location. I havent been in quite a long time. The owner remembered me and…read more helped me get my mail i had there for quite a while. I have been using their virtual mail system for my business since 2019. The price is fairly reasonable and hasn't gone up too much since.

Quick and easy drop off if you already have a label. I was able to get in and out faster than I…read morehad thought because the person saw that I already had a label even though they were helping someone else at the same time. I can't really speak to value as I only needed to drop off a package that already had a label from my company, they seemed to be trying to recommend cheaper options to the lady in front of me though. They offer all mail services, so you can choose the option that works best for you or that is cheapest. You just have to ask what your other options are. The person behind the desk is pretty knowledgeable and suggests options based on weight and tracking availability for the package. I was thoroughly surprised that he was trying to suggest options.

I very much appreciate this UPS store, and feel that it's one of the better ones in the area!…read more We've been here primarily to 1) ship out UPS packages that we already had a label for, or 2) Amazon returns. Both have been pretty quick for us to complete, since they just need to scan and print out the receipt. For Amazon returns, they now have a kiosk area where you scan your return, package it yourself, slap a label on it, and then deposit it into the out box. Staff has been great, no issues!

UPS is a better option for us as far as pricing goes. USPS prices are absurd. We love the friendly…read moresmiles and the owners are always so kind. I've used them for Amazon returns, mailing packages to our college kid, and printing needs. My only NEGATIVE is that I once used their service to drop off a small USPS package (they have a drop box that's picked up daily). This package was a $40 baseball card my husband sold. Needless to say, the card never made it out of that UPS store. So, either a UPS employee took it or USPS stole it during pickup. We have not dropped off a card there since. All other services are good.

Very clean place. I had hard time to print my book due to its oversized dimension, but the lady…read more(Joey)helped me to get it done. Very friendly and so helpful. I'm glad to stop by at this specific location. Thank you Joe for your great help!

Nice clean place for your printing & shipping needs. Service is on point here with friendly and…read morehelpful staff.

Been there for several years they give great service. Very friendly and helpful. Love Nina she so…read morenice

Walked in to have something notarized. Didn't have to wait to long and there are so many things in…read morethe store you can browse around. Marion was so nice and very helpful.

This review is for glory in particular she is one of the most amazing sweetest employees I have…read moreever met in my entire life. She was trying to scan a paper for me on their old machines that do not work which the manager should of replaced so customer don't have to wait forever but glory and the other employee tried to make the copy machine work, glory made sure she wouldn't stop until it works and right before I was about to leave upset after waiting so long, she got it work made sure that she sent it to me and got it done with a smile she didn't quit and let me leave very unhappy. The manager here should give her a raise or promote her, his lack of not keeping his equipment up-to-date is making it hard and awkward on his employees with customer's. Thank you Glory!! Again to the owner update your equipment!

Definitely love this UPS store customer service is definitely amazing there all friendly and polite…read morebut for the young women jay , and young gentleman Elisiah they definitely went out of there to help myself and my husband with an email print out and important documentation ... I hope management takes the time to acknowledge them both for there hard work especially with being so multitasking making sure customers are getting their stuff sent out !!! Very much appreciated your hard work definitely dosent get unnoticed.... They both Rock thank you thank you

Very reasonably priced PMB services. I love my new mailing address with them for my companies, and…read morefor me personally too! I also had to get architectural plans scanned, theirs was the lowest price around and they keep their word! If you go around lunch time, parking will be tough, get ready to walk. Go in the off hours, less people and more quick service.

They're polite, but some charges are silly and need to be disclosed first before processing. I…read moreemailed a 3 page black and white document to print, then said I have to also pay a "computer fee" along with the high cost to print each page. When I asked about it, there was zero explanation because really everyone knows that's nonsense and how can anyone explain silliness. At the very least, they need to disclose the extra made-up charges and fees that aren't assumed by the customer. That's a real good way to break trust. I will never do business there again. I don't like charges that take advantage of people no matter how big or small. It's too bad.