Decided to stay here due to Bend area being ridiculously expensive on a Thursday. A short 25 minute…read moredrive later here we are. This place was nice and clean, love the decor here as well. It was nice and roomy had most of the stuff you need. Only thing was they don't have microwaves in the rooms but they do have one downstairs in the lobby. No ice machines either but they will provide you with a buck of ice upon request. This place has a bar downstairs near the lobby and a rooftop bar and grill that looks pretty nice. I would recommend giving this place a look if you are in the area and need a place to stay.

Loved it! Nice feel, a clean and well appointed hotel with friendly and helpful staff. The pillows…read morewere comfortable and I wanted to take the bedding home with me.

Bed was pretty comfortable. Friendly enough service. Pretty clean room. Nice decorated room…read more Pretty good tv channels, good enough size tv. Shower pressure very good. Good size bathroom. Value not bad. Good free breakfast & friendly service.

The person behind the counter was certainly not a gentleman. When I approached the counter for…read moreassistance he just looked at me like I was crazy no "hi may I help you" . I asked if there were rooms available, he said check in isn't until three amd I'm in the middle of something. This person should not be in customer service until he learns the basic concepts of manners. Rude and Terrible would be my best description.

This property was clean and welcoming. The Best Western app club make it so easy to reserve stays…read morewhile on a roadtrip. You can add directions so you are never lost. The front staff was very helpful when we needed to find a place to eat late. They extended our time so we could rest just a little more. We will gladly return to this property.

Came from LA! Splendid service. Had thanks giving here with family!! Recommended fr. Great…read morecoffee/hot chocolate machine.

Pretty solid HI. I wish Yelp would stop prompting me to review it since it remains very…read moreconsistent. I have nothing new to say. I go to RDM to work on a regular basis and this is the hotel I try to book. The Best Western that I stayed in on one of my first visits was unspeakable. This HI lets me request and use my digital key without a front desk visit first which is great when I don't get there until late after work. In other respects it's what you expect from this Hilton brand. Rooms are clean. Beds are comfortable. You get plenty of room to repack and there's a little fridge to keep your drinks and leftovers. An oven as well if you need it. Prices rise with the temperatures in the summer so book it early if you know you're going or you'll get stuck with the Comfort Inn where the patronage is on the sketchy side.

Reservation was for an "accessible" room. Apparently hearing, accessible room is not physically…read moreaccessible. Front desk said nothing else was available. This did not work for us. No help from desk, nothing is availble, not even a shower chair. We left, and drove four more hours. To add insult the next day they added another charge to our card. Over $300. After a 20 minute call they said they would remove the charge for a double entry in 5 to 7 business days. The person claimed it was due to a new employee. I think it was poor training. But 5 to 7 business days is their policy, even it is their mistake. Seems to be a nice place, but be extra careful on your reservation, and look at your charges. It is quite expensive for a basic Hotel.

There is a festival in Redmond June 12-14. I booked my room here March 23rd, at that time I got 1…read moreof the 3 last rooms available at any nearby motel. Comfort Suites called me today, 6/5, to tell me they are doing renovations and since I booked through a 3rd party they are unable to accommodate/honor my booking.

My wife booked us a room at this hotel two months in advance of our daughter's upcoming state…read morebasketball tournament. We had a two night stay reserved. A week before our reservation, my wife called and confirmed our reservation. Then, three days before our scheduled check-in, the hotel called us and said they did not have any rooms after all, and they had to cancel our reservation. It sounds like they had multiple rooms under construction and were taking reservations for those rooms, but the construction wasn't completed as soon as they thought. Unfortunately, them canceling our reservation last minute proved extremely difficult as most hotels in the area were already booked up with the state tournament. To make matters worse, at the time my wife made the original reservation, hotel management offered my wife to sit through an hour long timeshare presentation just to get a discount rate. Then to have them cancel our reservation last minute, added insult to injury. We will also be reporting them to the Better Business Bureau.

It was decent. Semi-clean, hairs on the towels that definitely did not belong to us. Elevator…read moreinspection was out of date. Just happened to notice. The 2nd floor hallway unfortunately smelled of dog urine.

If you are considering a motel 6 I'm going to assume you know this is a 5 star ~for a motel 6~…read morerating. The room was clean and the rate was great. Love a clean, dog friendly room- I would absolutely stay here again.

This was a wonderful place to stay. Not a flashy or fancy hotel but everything worked. The room was…read moresuper clean, I love the smell of bleach in a bathroom. A comfortable bed. Air conditioner worked perfectly. Amazing shower pressure. Room had a full kitchen and there is a Safeway (with a Starbucks) within walking distance. The staff were friendly and accommodating. I would recommend this hotel to anyone looking for a reasonably priced, no frills place to stay in Redmond. I think most of the bad reviews had to have been the prior management. We had no issues. Only drawback for me, it's always about the pillows. I just need to BYOP.

Beds were horrible, the pool wasn't open, they put us in the back corner because we have two small…read moreservice animals! Mind you we showed proper documentation for our small service animals!!

Every person working there was friendly helpful and went the extra mile. A special thanks to Jae,…read moreAshley and Joanne. Also the manager Jennifer was awesome when I had to change my online reservation (through another company) Then later, the front desk helped me stay in my room and add a couple more days. The room was clean, well stocked, and even the coffee in room was good! The beds were super comfortable too. I will return again and again for sure!

Very amazing young man named Charlie was friendly and full of smiles at check in…read more Everything was clean and smells good in the hallways. Good breakfast they have a pancake machine that you push button a couple times you get 4 cute little pancakes. Hard boiled Eggs and yogurt and bagels and oranges. Cool milk machine is big looking like a cow and you left the lever to get the milk. Thanks for the great motel and easy access off road.

This was OK for a motel. Our room wasn't dirty. It was weirdly designed, though. There was a rack…read moreto hang clothes on, ON the wall next to the bathroom door... but the rack was in the walk way of one side of the bed. I took that side, since I'm a munchkin: didn't have to worry about hitting my skull on it. There wasn't a coffee maker in the room which was really weird, slightly annoying. Having the option would have been nice but oh well, 6$ Starbucks it is! Our bathtub wouldn't drain. Well, it did, but it took FOREVER. Who knows how many people and how many years worth of hair was built up in that drain. Me and my man had to stand in a pool of our own soapy/dirty water mess. Grody. In the bathroom we got two little bars of soap, a lotion and a conditioner. No shampoo. Wtf? Luckily I hoard hotel shampoos and conditioners, so I already had some. The A/C was the jankiest thing I have ever seen. It looked like they sawed a hole through the wall that wasn't really the right size for it... and it was apparent. It was also SO LOUD. The curtains wouldn't open how I wanted them to open, and I wanted to open the window to get some fresh air but it took both of us to scoot it open it was so stuck. Was an OK deal, I guess... we both slept alright. So did the dog, lol. More comfortable than the last motel I stayed in, for sure.

Pros: clean, has microwave, reefer, decent tv, price. Proprietors seem nice. Central location…read more Cons: mattress is worn out. Stupid design of room placed a wall mounted clothes rack in the path of walking. I have hit my head five times in four hours. Some elderly person will likely do the same, sustain a brain hemorrhage and sue the owners for damages. Really stupid design.

We returned to Eagle Crest on an Interval International exchange using our Kona Coast Resort unit…read more Eagle Crest is a large project and it's a little confusing about which projects are managed by what company, so I am specifically reviewing the Worldmark Resort property and should not be applied to any other hotels or resorts at Eagle Crest. We have stayed at several Worldmark properties in the past, and this is our definite favorite. First off we were able to fly directly into Redmond from SFO, avoiding a two drive from Portland as that's how we came last time. The airport is small but that's a plus as far as we were concerned, and our Costco rental car from Budget was fine. Our check in was easy and Kiyah was a great rep for Worldmark. We got a text from her a few minutes after we were in the unit asking how things were, and that was a nice touch. The 2 bedroom 2 bath unit was perfect. We own two vacation rentals and live in Kona and are appreciative of a job well done. Everything was immaculate, and it seemed like it had been recently updated. I had called the week before, asking for a unit on the Deschutes river side, and we happily had an end unit with a great view. The gal I spoke with was friendly and let me know that checkin had moved so I had a google map address which made it easy to find. The kitchen had everything one could ask for and more. The dishwasher was the only appliance that needs retirement lol. The bedroom with attached bath and a work desk was excellent. It was relaxing to take a long hot bath in a huge tub after a long flight. We used the Weber grill on the patio three times during the week we were there. The Sisters meat market in Redmond is well worth a visit. One word of warning for people that have problems with stairs: this is a multi floor unit. You enter at one level and go down a flight of stairs to the living room and kitchen and one bedroom with two twins. From the entry you go up a flight to the main bedroom with huge bath/shower and king bed. So there are lots of stairs if you are going up and down from the living room (which is so cozy with the gas fireplace) up to the main bedroom. I'd find someplace else that had less stairs if that's a criteria. I'm typing this as I use the fast 500 mbps (ookala speedtest) internet and we are streaming from our ipad all of our regular addictions. My one complaint, and it is a major one, is the horrible cheap mattresses. There were far too firm, and terrible for both of our backs, resulting in back and neck aches. Perhaps they'd sourced them from a cheap manufacturer, but saving money on mattresses is foolish especially these days when you are judged on how comfortable a nights sleep is. We managed to survive by taking the comforters from the twins and placing them across the king mattress where our hips and shoulders were aching and then got a couple more blankets from housekeeping. It helped, but not enough. We fortunately were staying in an airbnb the following week with a fantastic mattress and the contrast was stunning. I complained about this on our last visit, hopefully with the management change that happened in the summer they will allocate funds to refresh a crucial part of the guest experience, a restful nights sleep. Again, this is a Worldmark exchange and should not be confused with any other property at Eagle Crest. Interval International exchanges have different rules and costs and things like internet access are included. Your experience without being an II member or Worldmark owner may be very different. We exchanged a week in a beautiful timeshare in Kona to stay here and were quite happy. For us, this is one of our favorites and we will definitely be back. Mahalo.

Arrived to phones in the unit not working, repeated trips to the lobby to get Key cards that…read moreworked....then AC failed on the first day...not able to move to working unit so endured portable AC units in the living room and upstairs suite (which blocked door to bathroom) for the remainder of the week. Been coming here for 25 years...probably not again.