i don't know that I have ever written a negative review before, but this situation requires it…read more Over the past 30 years I've had several pool service companies. This one is, without any doubt, the WORST I've ever had. They started off great and got my pool back to blue after the last company let it just turn green. After a few weeks, however, they quit caring and my pool has been green for weeks (maybe even a couple of months). When I inquired about it, they claimed it was because of all of the plants around the pool. My backyard is landscaped but there's nothing about it that would cause it to turn green. It turned green, in my opinion, because they didn't want to spend the money necessary to keep it blue. Ultimately, I had to fire them because their pool tech started yelling at my housekeeper and got extremely aggressive. He even made veiled threats to me. I will get the money they required that I pay them in advance even if I have to sue them. My advice: DO NOT LET THEM ANYWHERE NEAR YOUR POOL. If I could give less than 1 star, I would give them a negative 5 star rating.

Came out same day, super knowledgeable, easy to work with & reasonable on price. Helped me a lot as…read morea first time pool owner.

Our previous pool technician wasn't providing good service and it was impossible to reach anyone…read more We hired Davis Pools and they sent their technician Tony who worked diligently until our pool was looking fantastic. Tony even explained in detail the work that he would do. We are so happy with the results and are extremely grateful that they are available for contact and prompt to respond. Great value! We highly recommend Davis Pools.

Jack and his team have no interest in maintaining pool chemistry or properly cleaning the pool…read more They don't rinse out the skimmer baskets or seat them properly in the well. They don't test the pool chemistry. I had zero free chlorine just 2 days after service. The pH was way too high as well as the CYA. The pool was very cloudy one time and they did nothing about it when they came out. I had to call them back to fix their sub-par work. When I confronted them about the dirty skimmer baskets, Jack denied responsibility rather than man up and fix it. I'm going to find a real professional to maintain my pool instead of Jack and his 10-year-old employee. The pictures are AFTER they "cleaned" the pool!

I have a friend that has a Pinnacle Pool. It is amazing! It was installed very quickly and we…read morehave enjoyed it with our friends! Great friendly service with great time management.

Started out great - old pool service TRUE Blue Pool &Maintenance didn't backwash my pool for 3…read moremonths - it turned green - I hired Pinnacle and Cory came out over the weekend and got the pool blue again and cleaned my DE Filter- he told me my days would be Friday - the next Friday he came on time, however by Thursday I didn't have any pool tabs - they had evaporated.The next Friday he didn't show up and when I called him at 4 PM he said oh yeah he would be over on Saturday. On Saturday I asked him to please let me know if he wouldn;t be over on Friday as I always have people over to swim and I am in the pool everyday - he said he would - meanwhile, I'm losing a lot of water in my pool everyday - I can't figure out what's going on - this has been going on for like 2 weeks so I finally walk down to the pump and when Cory cleaned the DE Filter and backwashed the pool he didn't close the valve tightly and water was coming out of the backwash hose. I emailed him and heard nothing - today when I asked him about it he denied it was him but yet he was the only person that had touched the valve - and again - he didn't come on Friday - I called him at 5 PM he said he would clean the pool Saturday - I asked him today Saturday why he didn't just change me to Saturday - he shook his head no and said that I had called him early and that he normally calls at 6 PM if he isn't going to make it that day. lastly - I have DE shooting out into the pool-I tell him about it - he blames it on me and my equipment, however, I know he probably tore a grid. He leaves without cleaning my pool, gives me a refund and texts me that my pool has too many problems - well duh - he's the pool guy - oh and also - he wants payment up front before he does the work- DO NOT USE OR USE AT YOUR OWN RISK

The Best of the Best! Our Community pool went from greenish to crystal clear as soon as they…read morestarted managing the pool. Our Neighbors are trill to see how clean it is. They also replaced a damaged pump immediately after it went inoperative. The owner Bryan and all employees are very professional and knowledgeable. I am recommending you hire them ASAP if you want to have a clean, healthy and up to code Community Pool. Thanks NPM, looking forward to many years managing and keeping our pool spotless. v/r Luis Mercado

Very helpful and super responsive to my calls. Customer service is a priority and it shows.read more

Ryan our technician does a thorough and excellent job cleaning our pool. He pays attention to the…read moredetails. Have been with Poolie a few years-very satisfied

Disappointed and Frustrated - Would Not Recommend…read more In 2023, Gary's Pool and Patio installed our pool. While the initial pool installation went smoothly, nearly everything that followed has been a huge disappointment. They recommended a subcontractor named Frank to handle the concrete, coping, and installation of three water sheers--this was a major mistake. The concrete work is wavy and has already started cracking. The pool drain is so tight that it's nearly impossible to remove for cleaning. The cool coat applied was so thin that within just a few months, the base texture and color were showing through. Even worse, the $1,800 water sheers are unusable because they leak. Within the first year, the pool pump had to be replaced. The sand filter leaks. I've been reporting an ongoing water loss issue--200 to 300 gallons weekly, even through the winter months--and despite sharing results of a bucket test with Gary's, I've received no response or assistance. No leak detection, no follow-up--nothing. The Cool Coat had to be completely redone, but neither Frank nor Gary's Pool and Patio would stand behind their workmanship. I asked Gary's to price match the Cool Coat, and they came back $175 higher than other vendors. Financing was also a headache. We caught them overcharging us--an obvious billing error that we had to point out. Toward the end, they wanted us to send them the remaining loan funds (around $5,000) and promised to reimburse us. This raised serious red flags, and we were told, "We do this all the time," as if that should have reassured us. "Pool school" was a joke. We paid to learn how to operate and maintain our pool, yet we were never taught how to set up the lighting programs or salt generator. I had to contact Pentair directly to figure it out myself. Bottom line: Gary's Pool and Patio provides decent service until the final payment is made. After that, you're just a number. We do love having a pool, but if we could do it over again, we'd choose a different company. Don't get swayed by the promise of a lifetime shell warranty or quick installation times. Do your research--Gary's Pool and Patio is not what they appear to be.

Awesome company! Very professional experience from sales to installation of our pool. Staff is very…read moreexperienced and knowledgeable!

Gary Pools installed our pool 20 years ago. They have serviced it since that time. We are still…read moreenjoying quality service today keep listening to your customers. Blessings abundantly.

Excellent experience with Nick from Gary Pools today. He was professional, knowledgeable, and took…read morethe time to explain what was going on and what I should keep an eye on since I take care of my pool myself. I really appreciated that he took the time to educate me instead of just doing the repair, and that he was honest and didn't push unnecessary work.

Amazing experience with these guys. It was so quick and easy to work with them. They listened to…read moreall of my requests and did their best to get them done. Will definitely be recommending to my friends if they are interested in building a pool.