I'm a patient and I love this doctor! Her care is reminiscent of the old family doctor who…read morewelcomed, listened thoughtfully without prejudice and suggested manageable, pragmatic and sensible solutions. Never rushed and her "out of the box" thinking is refreshing considering the managed medical environment most of us experience these days. She has managed me through some on the blackest days my psyche has undergone of late and has bent over backwards to provide me with the tools and documentation I've needed to move forward with life. In all, this is a physician with whom I wish to move forward with, for many years to come.

If I could leave zero stars, I would. This doctor was SO incredibly rude. I was at a loss for words…read morefor how awful she was to my family member. She first was annoyed that we asked her to speak Spanish. When on her bio mentions she speaks it fluently. Her demeanor towards us left us wanting to leave the appointment immediately. Made my family member feel incredibly bad about themselves to the point that she felt her blood pressure raise and was left shaken from the worse experience ever from a doctor. Very insensitive to so many questions. Zero bedside manner. No sense of patience or care AT ALL. She was annoyed that I was prepared with lab work as if that isn't her job to look at it. I don't know how she considers herself a doctor. If she hates people so much, she shouldn't work there. Perhaps the DMV is a better job. I truly feel sorry for anyone that has her. We've never had bad experiences in doctors until today. We will be reporting her to the insurance. This was unacceptable. And incredibly unprofessional. Do not go to her unless you want to feel berated and unappreciated. Unbelievable.

Dr. Lee has been my mother's provider for some time, but I hadn't needed to contact his office…read moreuntil recently, when she experienced a sudden change in condition, including high blood pressure, vertigo, and vomiting. Although Dr. Lee was not in the clinic that day, his nurse, Kimberly, handled my call with genuine care and professionalism. She was patient, compassionate, and made sure my concerns were promptly communicated. Dr. Lee returned my call very quickly after receiving the message. He even spoke directly with my mother to gather more information and carefully assess her condition before recommending appropriate next steps. He advised that she go to the ER; however, my mother was reluctant. When we asked about alternatives, he thoughtfully prescribed medication to help with her dizziness. Despite it being after 5 p.m., Dr. Lee personally called in a prescription to her pharmacy and followed up with me to confirm it had been done. I am incredibly grateful for both his and Kimberly's patience, kindness, and expertise. It's clear that Dr. Lee truly puts his patients first. I highly recommend him as a provider. Thank you, Dr. Lee and Kimberly for the great care of my mother Vivian C.

This is one great doctor any patient could ask for…read more First time I was there, I was so mad that I almost want to kick their door and told them I WON'T BE BACK!!! Anyway,I was 22 minutes late for the new patient appointment and the receptionist told me I need to reschedule despite I told her I had spent more than an hour in traffic to get here from Dana Point. I was referred to this place by a friend who's mom used to be a patient here and that was like 6 yrs ago. Doctor had incredible memories and still remembered some details. As to the background of the doctor Lee Ching, his father practiced traditional Chinese medicine. He was influenced by it and won't ask you to take medication unless necessary. In contrary, he also told me he does not think the Chinese Medicine treatment I had been through can cure my heart problem...etc. The doctor spent lot of time for my first visit and ordered few lab tests that seem complete including all problems. I never feel rushed and I normally get anxious when I am at doctor's. Now I understand why I was late for the 1st visit and they had to ask me to reschedule. all I have to say...it totally worth the drive....

An utterly splendid staff provides for a marvelous experience when visiting this wonderful doctor,…read morewho is everything a medical professional should be. Carefully attentive and with the kindness of a saint, Dr. Medina exudes a warmly professional confidence that is simply superb.

Dr. Medina is my new Dr. I didn't know what to expect, but I went to my appointment and filled the…read morepaperwork for new patients. Then they let me into a room and I waited for Dr. Medina. She came in and was very nice! She listened to my concerns and I felt super comfortable with her. She then gave me some referrals and a new prescription. She cared about my problem and took her time. I recommend this Dr. hope I can keep her for a very long time. Staff is very friendly also.

I've been visiting Dr. Shams for over 12 years. I can honestly say I've never met anyone else like…read morehim. He is not only an excellent physician with integrity who takes the commitment of his oath with pride but, hilarious and giving and super loving to all of his patient's. Going to a check up feels like a party with his staff members. I always feel better physically & my spirits are always lifted as well. He once viewed my labs even though I was out of network and no longer his patient. He gave me a second opinion and helped me advocate for myself with my new providers. He treats everyone like family. I'm so thankful for him!

I absolutely love Dr. Shams and his team! I'm proud to say he's our family's physician ALL 4…read moregenerations of us! He's my grandparents physician, my mom's physician, and was my PCP until I was forced into an out of area HMO that he's not contracted with. Even though he's not contracted with my insurance I still go to him and even bring my kids to him when there's something going on. I trust him wholeheartedly and love his approach to treatment which is to find the root cause of the problem and not just treat the symptom. I've also seen Dr. Prechel in his practice and Dr. Young. Nora is in the front office and she has been a total blessing when we need to get my grandparents medications refilled. I can't say enough to express the gratitude I have for Dr. Shams and his whole team, but what I can say for sure is if you stick with him he will become like family. After being his patient for about 20 years he is definitely a part of my family! Thank you so much

I have also been a patient of this doctor for over 2 yrs…read more Yes, they usually dont answer your calls and sometimes they do like all places. Yes, they are constantly changing staffs. No, i have never ever heard a doctor yelled at a patient before, instead all I hear is chit chatting and laughing with his patients, and he also gave me some sample products for my face. The doctor never makes you wait, usually its the staff fault for not notifying the doctor that you are waiting because it has happened to me on many occasions. You just have to remind them. Also the doctor might seemed like he's taking a break on his computer or running outside for a break, and making you wait, but he's actually looking up infos for or checking the pharmacy next door for his patient. I have asked him about it. I think he's the best doctor I have had so far out of my past 3 doctors who were old and putting on a fake smile.

My mom has been waiting over two months for medication and she still has not received it. The lack…read moreof communication, organization, and follow through from this office has been extremely frustrating and concerning. I have personally had to contact the doctor's office, pharmacy, and insurance company repeatedly, made countless phone calls in an effort to get this resolved. I even had to go to the office in person and contacted the pharmacy myself after being told the office had been unable to reach them for days. What made this even more frustrating was being told that the office did not have my mom's pharmacy information, despite the fact that I had previously called, emailed, and my mom personally came to the office and provided the pharmacy's phone number to the office. As a family member advocating for my mom, I should not have had to coordinate every step of the process just to obtain medication. My experience with Julie at the front desk was also extremely disappointing. I felt she was rude and dismissive, and during one interaction, she called me "stupid" while I was advocating for my mom. I found that completely inappropriate and unprofessional. I am not someone who likes leaving negative reviews, but this experience has been incredibly frustrating. Patients and their families deserve better communication, respect, and follow through when it comes to their healthcare. Based on my experience, I would not recommend this office.

A very professional Filipina doctor.. Always on hand to help her patient.. Been with her for almost…read more12 years .. Highly recommended

I love Dr. Osias she's an amazing doctor! I would give her 10/5 stars! She's really good and…read moreunderstanding. She listens and helps any time I need, BUT her staff is very under qualified to be working in the medical field. They need to go back to school. They're also rude and I can barely understand what they're saying most of the time. The staff is literally slow... idk how else to explain it. It looks like they hate their job. The office is always full of patients in the waiting room, the phone is going off non stop, the desks are a disorganized mess. The wait time even with an appointment is over an hour. I'm usually there for at least 2-3 hours and that's honestly what throws me off. She is always running around from one room to another and I feel bad for her. She has too much going on. As much as I love her it's time to switch. If I could see her somewhere else I would. I've been with her for 15+ years and she has been an amazing caring doctor I just can't with her staff and wait times it's unbearable.

Dr. Shin is hands down the most compassionate doctor I've ever spoken with. He supported me during…read morea really stressful time when my mother, who has dementia, unexpectedly moved in with me. He not only helped me piece together her insurance details but also kindly guided me through the entire transition. He speaks both Korean and English fluently, which made such a difference in helping me communicate clearly while also supporting my mother in her native language. He responds quickly, and his staff is an absolute joy to work with. I'm so grateful for his care and professionalism.

The doctor did not listen to the patient and only expressed their own opinion. It also felt like…read morethey were not very considerate or sincere during the consultation, possibly because I was a general insurance patient. However, the staff at the front desk were kind, which I appreciated.

Dr Nguyen is extremely friendly, knowledgeable and helpful. He identified the issues my current…read moremedication was causing and spent a significant amount of time listening to me and explaining the issues I was experiencing. He prescribed new medications and suggested many helpful lifestyle changes. Only two days later, I have already experienced a day and night change in the negative symptoms I was experiencing. It is very hard to find a physician like Dr Nguyen. I would suggest you take the time to meet with him to see what he can do for you. I am very grateful for the referral to him.

I had a wonderful experience with Dr. Ali Tajik and his stuff…read more Specially Dr. Ali Tajik & his office manager Ms. Josephine they both are very nice. Dr. Ali Tajik been our family doctor for years, he is very smart , caring and helpful doctor. No matter how busy he is he always take his time to answer all your questions & he also take his time to double check with you make sure you understand everything. My parents they both are old and there has been many time I call or text doctor very late time (feeling very guilty to my self), but he always there to help me without any kind of attitude. Doctor I just like to thank you and million thanks for all your hard work you done for Aslanyan & Goumashyan family. Thanks again we really apprectiated !

I had a good experience with Dr. Tajik so far. But the Filipino lady who works for him is so mean…read moreand rude. It makes me consider finding another doctor's office that is kinder to people who are coming in for care. Overall this doctor's office is not bad it's just that the Fillipino lady seriously needs an attitude adjustment or take a class to improve upon her poor social skills / customer service skills. 4 stars for Dr. Tajik 0 stars for the staff member that he keeps

Dr Hai is a gem of a doctor. He's personable and knowledgeable. I really appreciate the…read morefriendliness of the staff as well. I had a bad experience with another PCPs office from the staff and the standoffishness of the doctor so can see that Dr. Hai is a good one!

I love the fact that he is very right on points and direct.., also he took time to explain what I…read moreneed,,