Went to the Townsend Hannafords to get pickles, among other things, and they was very little…read moreselection - no Claussen or Vlasic dills! I asked about it and was told corporate had made that decision, which was a poor one, in my opinion. Market Basket is on the way home and always has what I need so I guess that'll be the go to from now on and we won't have whole Vlasic dills with our burgers tonight..

I went in last night for a pound of salmon. The guy working behind the counter was waiting on…read moresomeone he knew. Really chatting him up for 5 plus minutes . Handed him a couple pound bag of shaved steak. Asked him if he needed anything else. Then when he asked how he could help me, I asked for a pound of salmon. He says sorry I'm closed. It's now 6:06 pm. How are you closed for me but not those last customer? Unacceptable

do not order from the kitchen. since the ousting of CEO Arthur Demoulas, the whole company has…read moresuffered but the "fresh kitchen" has suffered THE MOST. the employees are overwhelmed and safety against contamination is unacceptable and when unsanitary issues are identified and pointed out the staff (used to be friendly and helpful) but are now incensed and act inconvenienced.

The Water St. location is the easiest for me to access, so I typically do all of my weekly grocery…read moreshopping here. The prices are very reasonable compared to the other local options and has a good selection. It's very rare that they don't have what I need. The store itself is clean, the shelves are kept stocked, and in general things are easy to find. My one issue is that the cashiers always have a poor attitude. I have worked in customer service and I completely understand that dealing with the general public is not fun, but faking a smile is just part of the job. Half the time, the "leads," or whatever they are called, are just standing around on their phones while the cashiers are swamped with long lines- which probably contributes to the unpleasant mood. Ultimately, I am still going to shop here due to its convenient location, but I always leave feeling like my presence is a bother.

We placed an in-store pickup order which contained a bicycle for a birthday gift for my child, and…read morelater received an email stating that the item was actually out of stock. My partner was already at the store by the time we realized this, and since the offered free shipping wasn't a workable option for us, he went inside to see what other bikes might be available. To his surprise, there were two of the exact same (easily recognizable/findable) brightly colored toddler bikes sitting on the sales floor that we were just told were unavailable. He was then able to purchase one of those bikes directly in the store. I completely understand that mistakes happen and inventory systems aren't gonna be always perfect. However, it's tough to understand how an online pickup order could be canceled for being out of stock when the exact item was available for purchase in store??? It just feels like no one took the time to verify whether the item was actually available before canceling the order. Disappointing customer service.

I placed a delivery order on Wednesday, November 27th early in the afternoon. They said my delivery…read morewould be between 8pm -10pm. I know this was the day before Thanksgiving but if they were not able to deliver, they simply should not have had delivery options available. Because we thought that they were delivering, we didn't go to the store to get the items that I needed for Thanksgiving and for my granddaughter's birthday party which was on Thanksgiving. (I did do a full thanksgiving shopping but had forgotten things). Here it is the day after Thanksgiving and I still have not received my order. After calling customer service, they gave me a $15 food credit which I think is laughable. I understand in the grand scheme of things, this is small potatoes but just wanted to put this out there. I hope it doesn't happen to anyone else.

If I could give this company less than one star I would. Placed an order for groceries stated that…read moreI would be picking it up between 6 and 7 PM. My day got away from me and I knew that I would not be able to get there until the next day so I called customer service. It took me three different phone numbers to get a human and I was told that there was nothing I could do that. My order would be restocked and that I could order it again the next day and pick it up then I wake up this morning and see that my order has been fulfilled and they say that I picked it up five minutes before closing yesterday. They charged me $78.29 and I have no way of getting a refund other than according to their website getting back in my car and driving another 45 minutes to get to them to make a complaint to the manager. So basically because of their mistake, I have to take my phone app, and drive three hours out of my way with my gas money to show them their mistake, all because they understaff, and they have nobody that they can speak to at the store, and nobody is online at customer service on weekends. A store closer said, yup call your bank and dispute if you don't want to drive there. So then I lose a debit card and am forced to update everything on my end. AGAIN this was the Gardner Aldis mix up. Customer service is nonexistent. The prices aren't as great as they advertise them to be. I have to go back, and have them stare at me all slack jawed while they figure it out. Sounds like fun. You know what also is fun? Dealing with the FTC, The BBB, The Attorney General, MA department of consumer affairs.

I love the bargains, the low cost canned goods, and the quality items offered by Aldi. This new…read morestore is beautiful and well laid out.

A true Mom and Pop specialty shop, this very small and friendly market focuses on Italian foods,…read moreespecially frozen and prepared dinners for you to bring home to heat and eat. Soups, salads, and special meals and treats in the fridge or freezer cases. There are also a couple shelves of locally-sourced breads and bites, as well as coffee. This is not a restaurant or source for a takeout lunch. You do need to bring most items home to thaw or bake, so as long as you know that going in, you can stock up on several items for your freezer or for dinner tonight. You can, however, get yourself a few ready-to-chomp cookies that won't make it past the parking lot. .

there is an mid age lady that has a bob at the cashier, very rude. She did not work with me, i had…read morequestions, and she avoided to talk with me and decided to call her manager and do the talking while she at looked me very stupid. One of the rudest people there. Im very unhappy with what kind of service I got.

Didn't have a wide variety of groceries. They didn't have what I was looking for but their poke…read morebowls are very good for grocery store poke.

For a small town market, Wholesome rocks. High quality produce, a full butcher shop and a wide…read morearray of grocery items. Thank you Wholesome!

I love this little joint! This whole central western/northern/centralish mass area is absolutely…read moredevoid of ... most things... but it's a refreshing change to find something between a big box grocery store (non existent around here) or a convenience store that has limited things - but this is the BEST location to buy produce, meat and frozen items in the area - period. It rivals that of farmer's markets which makes the name stand out. I really enjoy taking a ride there and taking my time in each department or aisle I feel that there's always something new each time I go there. It's almost like a boutique grocery store? Nah not like Whole Foods - think more like sodas from France, a loaded deli full of items and brands you are familiar with but some you just don't see at stop n shop or Costco - also have to mention that yes I know there barely anywhere to get a bit to eat so I have to recommend trying the pizza, incredible sandwich menu as well as the best deal in town - the smash burger ! A meal with fries will cost you FAR less than the drive thru crap and about 20,000 times better ! I would say it's the best kept secret but unless I go early on a weekday morning it's typically kind of busy. Absolutely love the mini liquor store - ultra convenient and love love love the selections of ciders and craft beers- it's actually almost staggering and overwhelming but then you realize 89% is local breweries/wineries/distilleries and it makes it better :) my only complaint at all is the high prices on a lot of things that's curely cheaper elsewhere like your Tostitos chips and polar seltzer but if you go with these expectations- you will enjoy your shopping experience here !!

I have been a regular customer of the "Beef Box" for well over a year now and I am very happy with…read morethe quality of the beef. They ship the beef box all the way to my home in Rhode Island and they even through in a few "freebies". I feel fortunate that I can support a local family farm with compassionate-towards-animals farming practices. I am one of those meat-eaters who wishes she was a vegan. Lilac Hedge is a worthy compromise. The beef is delicious.

Bonfire night 6/27/26…read more What was a pretty good night turned into chaos, when a worker (child) decided to be impatient, and delfated the bounce house while there were still kids on it. Children screaming, parents running. I am highly disgusted. I frequent this place pretty frequently. We will not be returning. Please save the "we will review footage" for someone else. I am not the mother to care for footage when I saw it as well as my child with our own eyes and bodies. Picture for tax.

Great supermarket in Leominster! My suntie and I love their lobster finger rolls with chunks of…read morelobster and their NE clam chowdah! Perfect ratio potato to clams. Delicious! Add a bag of crispy chips and voila! New England lunch we can enjoy at home!

Clean, with lots of selection. They have several racks "for immediate sale" I frequent.read more